Always fast and friendly. Hardly a wait. Open on Saturday's which is a great help. Has nice boxing…read moreup station with tape.

Super nice and helpful staff. Packages delivered on time. Highly recommend this placeread more

I prefer to leave positive reviews for places, but sometimes an experience is bad enough that I…read morefeel obligated to warn others. I paid this UPS Store over $200 JUST for packaging four car wheels (over $50 per wheel). This did NOT include shipping -- I provided the labels separately. These were shipped as four separate shipments (one wheel per box) and every single wheel arrived damaged. When you are paying $50+ per wheel for what is ultimately cardboard and packing materials, the expectation is that you are paying for the store's expertise and professional judgment in packaging expensive, heavy items so they actually arrive safely and undamaged. I specifically chose to pay professionals because I wanted them packaged correctly and safely. I even called ahead to discuss box size and was told extra room would be left for bubble wrap, padding, and protective material to keep the wheels immobilized. Instead, the extra space was left empty. The wheels arrived sliding around inside oversized boxes with only a couple of lightweight packing pillows that did absolutely nothing to secure heavy metal wheels. There was no meaningful foam, Styrofoam, rigid protection, or face protection, which is especially frustrating because the wheel faces (the most exposed surface) are exactly what suffered the worst damage. Afterward, I spoke with the manager, Joseph, who was polite and acknowledged the wheels had been poorly packaged. He specifically told me the store should have offered a more robust packaging option, which I absolutely would have paid for had it been offered. He also told me he intended to refund the packaging charges but said he needed ownership approval and was confident it would be approved. The next day, ownership refused. I was then told to pursue a UPS insurance claim -- despite the store acknowledging the damage resulted from inadequate packaging. UPS reviews packaging as part of any claim, leaving me in the frustrating position of being expected to pursue reimbursement for damage the store itself acknowledged resulted from how the items were packed. I remained polite and patient over multiple calls and gave the store every opportunity to make this right. Unfortunately, after they refused to even refund the packaging charges, I was left to pursue other avenues. See the photos and judge for yourself how a heavy wheel would fare bouncing around in a box with that much empty space and so little protection. If you are shipping anything valuable, fragile, or heavy, I would think very carefully before trusting this location to package it.

This place does not offer full service and should be updated to say that online. What a waste of…read moretime coming here for no reason. It's so tacky to only have hand written signs all over the window saying they are closed and only let people who have po boxes access it. You can only pickup, you cannot drop off. Such a total inconvenience. Please be aware this is not a full service site!!!!

This place is just a disaster. Takes days, weeks and sometimes months (and sometimes never) to get…read moreyour mail. Just walk in and you'll see what a cluster it is. We've complained to the ipostal1 people and they no interest at all in looking into the mismanagement.

DO NOT TRUST THIS OFFICE. Over the last 9 months, they have consistently lost my mail. Ipostal1…read morecompany's Santa Fe office is incompetent and understaffed. As a result, I have complained before and now again. Every three months I am given a stack of 6-8 letters that have been sitting there, unscanned, and despite my going in every Thursday or so to pick up parcels. Because of their inability to do what your company promises (24 hours between scan/pick up), I have got a package sent to me in May that was give n to me in October. Today, the fourth time this bulk late delivery has happened, there was a notice from my car insurance from Feb. Another from Income support in November. A notice from my health care that a mammogram had found a lump - on Feb 5th. There is no excuse.

Amazing service. I'm from out of town doing an art show, needed bubble wrap and they have amazing…read morebubble wrap!! Great quality! Great service.

Hard to fine but when you do great customer service. They are off the street and in the back. They…read morejust put up a new sign so it's a little bit easier to find them. Super friendly, very nice and helpful customer service. Usually they do business to business and they were very kind and getting me just a small amount of wrapping paper. Great value!

This business is owned by Laura and her two sons. I have alwayshada good experience here until last…read moreweek .I took my 86 yr old client in to have important E-mail on her tablet. We told the clerk what we needed and he pointed to the paper with the store E-mail and said I don.t know much about IPads.He walked away to the back of the store making NO attempt to help at all.The Rap music blasting g in the background was no help when trying to concentrate. I had to go find him. He was annoyed when I made a comment about the music. We were unable to download the info. Without even trying to help he repeated he wasn,t familiar with IPads. I asked if Laura was there. He said no. She is my mother I own the store with her and my brother. I guess he thought I was going to report him because his tone was defensive. I asked when she would be back because she is tech savvy. He said NEXT TUesday.Youu will have to go somewhere else. I told him he had a bad attitude and we had words. He obviously didn,t want to help in the first place. He acted lazy and could have cared less about helping. He is the only one I have ever had an issue with there. Suddenly Laura bursts out from the back with a mouth full of food and says Don't rom rack! Translation Don,t come back. She was there all the time on her break. If Mr Rude had just told the truth, we would have waited. He is the worst representation as a business owner I have ever seen. His unkempt appearance didn,t help. I am glad I told him to feel free to go home and wash his hair! No problem folks! I wouldn,t rum rack...if you were the only business in Santa Fe.

From the owner: We Offer: Shipping…read moreShredding Private MailBoxes Laminating Binding Copies Printing Notary Key Duplication Faxing Custom Packaging And More!

Absolutely fantastic Obviously the packaging was great…read moreHowever, FedEx was having difficulty making the delivery These folks were completely on top of the situation and in constant contact with not only FedEx, but also the recipient! Superb customer service.

From the owner: Armadillo Protective Packaging, with over 25 years industry experience, specializes in ensuring the…read moresafe transport of your valuables. Quality hand crafted and custom cartons, insulated with high density foam, insure superior protection for even the most fragile pieces. Safely ship: Artwork, instruments, glass, antiques, artifacts, electronics, furniture, paintings, sculpture, pottery, frames, and more. Armadillo protective packages are easy to pack, and available for next day delivery.

Very helpful, friendly service. The staff really are pros, so shipping is simple and…read morestraightforward. I've never had to spend more than five minutes at this FedEx office.

This store does not stand behind its promises. Do not go here. I bought "FedEx Express" overnight…read moredelivery of a package, to arrive before 10:30 a.m. The package did not arrive until 11:34 a.m., by which time the intended recipient and I were both panicking. The web site denied an adjustment, saying the delivery was "on time". I went back to the store. After 10 minutes or so of investigation, the manager said the person who sold me the service made a mistake in telling me 10:30; for residential delivery, he said, the time is 12:00. He refused to compensate me in any way; he was "sorry" and they would "try to do better in the future". In other words, the store promised me a product, failed to deliver it, and refused to compensate me for their failure.