I like this Pak and Save it's Well Stocked !!! The Clerks are Cool and Helpful!!! Area is reasonably Safe and Secure as anything can be nowadays!! read more

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This pertains to $5. Friday and 8 pc roasted chicken purchase in the deli. They had one person working and a long line. Stood in line for about 15 minutes and was told that they were out of what I wanted and it would be ready in 65 minutes but they could give me all 8 pc drumsticks. Without checking I said okay and they were the driest, totally overdone pieces I've ever tried to choke down! I threw most of them away and won't go back to this deli. Otherwise this is a decent store with a large parking area. read more

So I stop here right after work. I walk towards door and there's a young lady with glasses and light brown hair short in height by the carts. Says she hasn't seen me in a while I explain I have been sick and busy working. Family etec. She wish me well I proceeded in. Now mind you I used to go in here a lot months back purchasing liquor. Fridays. But since I been trying to stay well and not catch colds. I been making sure I stay healthy. Long story short go to self check out scan EVERYTHING put my number in go back grab a vitamin water zero sugar than I tap. Remove receipt stuff it in my pocket it. Realized need gum specifically orbit gum. But didn't see it and I need 20 cash back. I was going to ask where it was But this guy was taking over a shift at self check out name Ricardo. Demanded to see my receipt . Keep in mind I go to a local Safeway all the time very familiar with me. After demanding my receipt he called security than told him to call the police. I told him when the police come and he realized i did not take anything he would than have to give all my money back they both stood there for a while kept talking about calling police I waited no police was called I called the police department no they never called my family ate dinner late tonight because of this people are messed up in this world I should not have been treated like that. Keep in mind never been ask for receipt at my Safeway much respect to them and I stop at them before home because I forgot something call my bluff I got the receipts read more

Shop at pack and save as I completed my shopping head to the cashier to place the grocery on the counter I went on to say hello to the cashier Mr. Bryan he didn't say a word to me so I'll say to myself oh well after he ring up my grocery he didn't say do I have a club card or how many bags I need not saying a word being a cold jerk after completing the payment instead of him giving me the receipt in my hand he put the receipt on the conveyor along with the food no thank you or anything he turn toward the next customer and say hello to I was thinking to myself what did I do wrong never approach him being disrespectful toward Mr. Bryan for me to be treated this way Mr. Bryan need to be dealt his behavior is very bad it stinks I have a daughter and son older then him for him to be this disrespectful I was not happy. I don't want to see the young man get fired but he need a attitude adjustment is sad I have to witness this as I was leaving the store I run into the store manager talk to him about the incident how I was being treated he said he was going to have a talk with him myself I wanted to make this public because I'm not going to let this get by. thank you read more

I prefer going to this shopping site because they have all that I am looking for. There is parking available and great customer service.

Gross! The food in this store is probably just as old as the inside looks. You might be thinking you're getting a deal but the bakery items are covered in mold. Buyer beware! read more

Pak 'N Save Foods - Gross! - Grocery Near Me - San Leandro, California

One check stand open in the evening. Line backed up down the aisle. They don't care how long the line gets. Abuse.

-1 Management never contacted me to make my complaint right! My family spends so much on groceries per week and for Pak N Save not to exchange a moldy pastry and sour dough bread loaf was a very bad move. What happened to Customer Service? I. Total, so far, I know 22 people that will no longer step foot in that store. I continue to tell friends, family, strangers & associates not to shop there. read more

I generally like going here as opposed to Safeway down the street on Washington because it's less busy. With that said, shopping here can be very frustrating. So I'm here to warn you: - Check your receipts! Make sure the balance charged is correct. - Check the product and label before purchasing! Why you may ask? Because they: (1) have cashiers that don't scan, or incorrectly scan coupons and items. (2) have stockers who stock the wrong items on the wrong shelves I hate to name names, but I guess sometimes in life, the way you get things corrected and people recognized is through names. I had a negative experience with my cashier Lolita, because of lack of attention to details when checking out my items. She scanned my items and negated the coupons on them. When I informed her, she said nothing and took the coupons and swiped them across the machine, and deposited the coupons. The coupons never registered! She didn't seem to care for her job, which I understand she may just be having a bad day. However, how can you swipe a coupon and not see it didn't register. On the contrary, I did have a great experience with the cashier Daniel! I wish I had just lined up for his register instead. He greeted nicely when I presented my issue with my receipt to him. He was quick to respond and process the return in which I appreciated, and even apologized(even though it's not his fault at all!). I guess next time I shop at pak'n save, I'll check the lines before I choose who I should have as my cashier. read more

Pak 'N Save Foods - The products are on the wrong shelf, it's supposed to be flipped around! I accidentally grabbed the Kind thins, thinking they were on sale. - Grocery Near Me - San Leandro, California

Just had the RUDEST Customer Service at The Pak N Safe in San Leandro and no less by the ACTING STORE Manager - Ronicka or Ronequa This Lady, was rude as HELL and for no reason. My husband and I shop here often but I will be willing to drive/travel elsewhere to not to have to deal with that rudeness. If you're having a bad day, understood, still does not give you a reason to be a complete rude a** to someone who has done nothing to you Maybe if you're having a bad day go to the office and let you Supervisors do what you can't do and that is CUSTOMER SERVICE!. You obviously do not have that skill set, Roniqua or Ronika. You should step down! Just reviewed my receipt. Not only was this so called STORE MANAGER extra rude, she overcharged us!!! Mad is an understatement!! Pak n Save/Safeway Corporate your OK with your management staff acting in this manner? read more

This review is strictly pertaining to the deli department and how my sandwich experience went. It didn't go well. This pak n save has been my least favorite experience thus far. My sandwich was made without any love in regards to costumer service. It did not contain everything I asked for. The employee making my sandwich must of been having a horrible day because my sandwich looked a bit bullied and thrown together. I asked for everything except peppers on my sandwich. And I am usually never dissatisfied however, this sandwich had many flaws. He put goops of mayo on it, no mustard at all, he put one thin old tomato slice on, barely any onions, the lettuce was past welted and he did not even cut my sandwich in half. I literally had to save my sandwich until I got home and doctor it up the correct way. It was such a disappointment. read more

Pak 'N Save Foods - Not even cut in half - Grocery Near Me - San Leandro, California

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*Note this is a COVID update.* Pak 'N Save is Safeway's discount grocery store. You can use your Safeway Club Card here to get the noted savings. When you enter the store, there are carts and baskets inside (no need to bring any carts from outside). They've removed several of the produce display sections, so that area isn't so crowded. The produce is always fresh, though there are not as many varieties as a regular supermarket. Same with the meat department: lots in stock, but not as many different cuts available. Generally, you sacrifice the variety of options for the lower savings by shopping here. If you are looking for random hard-to-find items, you're better going to a traditional supermarket. But if price is more important, this is a great place to shop. The staff are all wearing masks. And social distancing is enforced in the check-out lanes. If the store is busy, there is one single line in the middle of the store that filters into all the check-out lanes. Also, this is a "bag your own goods" place, so using your own reusable grocery bags is encouraged. read more

I love this store. The staff is ALMOST always super friendly & nice. I don't mind since we know we don't all have good days every time! I came in today - before Xmas Eve. Got some goodies. Not too busy and easy trip in the store. I took advantage of the crab and a sign that said that they cleaned them for you if you asked. Welp, asked and received! Great! Today, it was nice to have everything add up correctly but the times it hasn't - they are super courteous and quick to make things right. Thanks! read more

This place is ghetto and understaffed. Had all the time in the world to write this review, listen to an audio book and contemplate leaving while in this 20 minute line. I'm not coming back. read more

Pak 'N Save Foods - Long line! - Grocery Near Me - San Leandro, California

I seen a worker there named Lima and i asked him a question and he was super rude and aggressive. He was useless and no help. He should be fired!!!! read more

I've only gone here for the DMV kiosk. No lines compared with other Safeway locaitons (Alameda adn downtown Hayward). I like that you can wait last minute and not have to rely on the post office to get your stickers. Security guard pointed me to the kiosk. I had just come from downtown Hayward where one person was holding up the line for 20 minutes I think because of some language or written language issue. I noticed the lines at the registers were open and empty. I chose not to tour the store - my mind is already scrambled enough from frequenting multiple other stores all with varied and random crazy floor plans that I can never remember.... Why can't every chain store agree to some sort of uniformity to locations of items??? read more

On 9/25, I went there and bought a bag of shell peanut along with some other items. Came home ate one and I immediately tasted the bitterness. I checked the expiration date. It shows 9/24. Already expired. Look at the picture of peanut and receipt. I'm sure they will leave it there for a few more days or even months. Lack of customer service too No hello no thank you. Not a single from a cashier. read more

Pak 'N Save Foods - Expired. - Grocery Near Me - San Leandro, California

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Store is always clean & stocked! Love how they have a wide selection of peanuts, candies, etc. & you get to pick it yourself by lb. They also have a water machine! If you refill your water like my family does. A hot food selection! With soup! A lot of different wine, beer, drinks. Cold & warm. Lines are rarely ever long. I'm always in & out. I only take a star off because their prices are expensive!!! read more

Pak 'N Save Foods - Grocery Near Me - San Leandro, California

My neighborhood grocery store. Plenty of parking. Friendly staff. You see the regular faces and they remember you. So glad they are following the Covid protocols to keep their employees and customers safe. Additionally I appreciate this location having the Amazon lockers for picking up your packages. The ladies at the bakery are also super helpful and very attentive to helping you get your perfect special order cakes. read more

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Employees are rude. They offer services like Western Union but can't give you a time when they can help you. There's a problem every time I come here read more

Before moving out from the area, this was my go to store. The employees were very friendly and helpful. I recently the store since I was in the area. They are really taking the COVID 19 protocols very seriously. Glad they are doing well during these challenging times. read more

This place is still going strong for the last 20+ years? A sister-store to Safeway they've got high ceilings and product for days and the best part of this store is they have a DMV kiosk for car registration renewal. No more waiting in line for the DMV or waiting for the tags to come in the mail. read more

Pak 'N Save Foods - Grocery Near Me - San Leandro, California

This is really a gem. Though it's a chain market, it still feels homey enough to be a neighborhood market where you run into all the local faces and regulars. There is ample parking and their produce are always reasonably priced. Whenever I need something, I can count on this Pak n Save to literally save me from a night of hunger or thirst. read more

I stop in about 3-4 times or more a week. The store is a little rough around the edges. But overall the prices are good and the people are good. They just got a self check out so they got that going for them. I still prefer to chat it up with the actual cashier's. One half of the dynamic duo! read more

Want to thank Dan and anthor employee for the help after being robbed and pistol wip in their parking lot. Dan was one of the first to offer me help and made calls to the police. He was very upset that this happened. The other employee got me towels for my bleeding head. Thank you to both of you for your assistance and care. Customers be aware of your surroundings but when you have a pistol and assault rifle pointed at you not much you can do. Wish Forest was there. read more

I have been buying the "Susan fruit cookie" from this store for years. It has been upgrading the quality to international standard over the year. The best was the Tiramisu. It was just slightly sweet & was so much better than that Americanized Olive Garden. I have been recommending that to my friends. Last week I bought one, it has became much sweeter. Today I bought a box of "Susan fruit cookies". Jesus! It is so American sweet, that I have to through it away. The after taste is so unbearable. This bakery is going back to the past & downgrading so rapidly that I would limit myself to shelf products only . read more

Pak 'N Save Foods - Tons of SUGAR hiding in the bottom !!! - Grocery Near Me - San Leandro, California

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Quick stop shop in a great location. Haven't seen a pack n save for ages. read more

This is my go-to local big brand grocery store, so I come here on the late late-night runs for munchies or for my really bad sweet cravings every so often. I don't really get produce here as I love my neighborhood Asian market's fresh produce, but I come here for the deli foods, prepared hot foods, and deli salads. However, I have to say I am not impressed by their prepared salads. My go-to Safeway (because Pak-n-Save is sisters with Safeway) sun-dried tomato bowtie pasta salad always looks old, dried out, and you can see the mayonnaise or oil has gone bad on the edges! Not good, people. Not good. So, I do tend to avoid getting prepared deli salads at this location, unfortunately. My spot for late-night munchies and certain specific baking needs, though! read more

I come here all the time, I don't know why people's posts are so rude but the employees are always nice to me and Daniel G, even knows me by name.. maybe it's the customer who has the problem? Maybe this chad guy below my post is the real problem.. lol had to go there! the bakery is amazing with orders as well. No complaints here. 5 stars for sure read more

Love the store, always nice and clean. Just wondering why is the baguette is shorter than normal but the price is the same? Thanks read more

Pak 'N Save Foods - A baguette from Pack and Save - Grocery Near Me - San Leandro, California

There is suck for customer service and food is so expensive managers name John is is worst manager I never see

This is the closest grocery store to me, but i rather drive further down the street to Safeway or lucky just because of the better customer service. The CS here is non-existent, especially with the younger cashiers, they don't even greet you, don't ask if you need bags etc. Its like you're invisible. On the plus side, the store is well stocked, & clean and also has plenty of shopping carts! read more

I am lowering my rating to one starfor the atrocious lack of employees wearing masks. Security guard has his under his chin, it is his job to make sure that people are wearing the masks before they go into the store. Employees wearing them under their noses or even under their chins. Vendors putting food out without masks, People preparing food not wearing masks. They are putting the publics health at risk and breaking the law. I will be calling the health department. There is absolutely no excuse for this, I will be taking my money to Trader Joe's in Castro Valley from now on. The Safeway on Washington is equally as bad. I re-visited The store last week and I must say the security measures have been improved dramatically. Thank you Johnny for the reminder to revisit my review. Security at the door is wearing a full mask now, he appears to be a new security guard. I would now feel quite comfortable shopping here. It is the Safeway on Washington that I avoid at this point. read more

The employees are very friendly an always willing to help. The lines are usually short and if not they open up a new register when possible

Prices as high as Safeway but small selection. Store layout is bad; makes you walk all the way around like at FoodMax. Not enough check outs, no self-check out. Also, double check they ring up the sale price! Reason for this port: I bought a 4pk of T-bones and look at what was buried underneath the 2 nice ones. Where's the fillet portion?! The two-tone steak smells old. read more

Pak 'N Save Foods - Paid for 4 T-bones. Got 2, and 2 NY - Grocery Near Me - San Leandro, California

Really outdated interior of this Pak n' Save Foods location (which is part of Safeway brands). It reminds me of what the majority of the Safeway stores used to look like years ago. I was still able to find what I needed. This place could definitely use a renovation. I wouldn't be surprised if some of their products were expired based on how they are stored and arranged. Service is okay, though as the other Yelpers point out, it can be hit or miss depending on when you go. I didn't have any issues at all. However based on how the registers are designed and set up, you will have to bag your own groceries. Parking seems to be plentiful. read more

Racist security, my sister and nephews were peacefully buying pumpkins and when I looked back I saw the security behind me and watching me like a dog, like if we were going to steal some pumpkins. After we left the store, he moved from where he was. I & my family felt uncomfortable and made me really mad, I had to get out the store before I started something but I'm never going in there again. read more

The reasons why I shop here: 1) It's close 2) Parking Lot is not busy 3) Wide aisles I hate crowds, and this supermarket only gets crowded around the check-out lines. I don't have to circle around to find parking. Other shoppers have mentioned that with large number of items purchased, packing them can be tedious. Do enlist friends/family along for the shopping trip. My only gripe, and it's a major one, is that there are plenty of expired products on the shelves. I was so close to purchasing old ricotta (one tub from APRIL!). Some products that don't sell as well are at risk of this. The staff needs to check their diary regularly! I would be upset if my entire lasagna was inedible because of one ingredient. Remember to check those dates on the packages. You'll thank me later... read more

A tad bit cheaper than Safeway with just about the same products. In the same shopping center as DD's discounts and a 24 hour fitness gym (formerly Bally's). You bag your own groceries here, no courtesy clerks like regular Safeway's. The lines in here were OFF the chain, I mean people were lined up from the register back into the frozen section- it was a little ridiculous considering the overwhelmed and grumpy cashier called for backup 3 different times to no avail. Bring your own bags, the flimsy paper bags you pay .10 for will bust wide open when you least expect it. Reusable bags are sold here for around $1.50 per cashier. You can use your Safeway rewards card to take off any extra discounts available. I would assume it's probably best to shop here in the early AM to avoid the crowd or the backup of customers. read more

Pak 'N Save Foods - Grocery Near Me - San Leandro, California

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They have a racist cashier named Brocks according to the receipt. After he scanned my items, I asked, "Can I have a bag?" and his face instantly changed and I could tell he had a smirk or was trying to hold in a laugh. He gave me a bag and as I was bagging my items, he turned to another cashier and said, "can I have a bag" all while squinting his eyes (im asian) and proceeded to start laughing. The other cashier who had a piercing on her septum started laughing and said "I don't know, can you?" and they both proceeded to laugh. Definitely wanted to cuss him out and make a scene (just finished a 10 hr shift at work so super on edge) but controlled myself and got out of there. Beware, if you're Asian, they have some idiotic cashiers that think its fun to make fun of someone asking for a bag. read more