I have both my daughters and my son enrolled into swim lessons at the blossom hill location. Coach…read moreMaaz and Coach Dimitry are both amazing coaches!

Coach Marco is very patient, professional and calm. He creates an environment that is conducive to…read morelearning. My daughter is very playful and doesnt listen sometimes but with Coach Marco, she listens. And she is loving the swim lessons. She begs me everyday to go swim. She said, Mr Marco is the BEST! I highly recommend this place and Coach Marco of course!

Lauren Correia has a very bad attitude and the worst customer service ever. She does not have any…read moremanners. She did NOT allow my niece 14 year old, enter the facility. My niece came for VC to San Jose and her and my daughter, we're going to workout together with my mom. Who is being a member for over 11 years as well as me. Today we paid the $25 for my nice to enter to workout. Lauren saw my daughter thinking she didn't have a membership and shows up to the family room telling my niece she needed to leave the facility and she cannot enter if either of her parents were not there. My mom was there with them. But because she is not her mom, she could not enter the facility. It is ridiculous. I asked to show me, where in their policy says, if mom or dad needs to be present in the facility?? so if is my niece I can invite her to the facility after paying??? Plus they did not allow her to sit on the lobby, she told her she had to leave, she should of had talked to my mom since she is the adult and not the girls. She is not professional at all. My niece ended up scared. I feel discriminated because they basically kick my niece off of the gym. I really need to speak to corporate about it. Also my niece was going to get her backpack from the family room and she didn't even want to allow her to go back for it. They did not show me in writing, where it says if you bring kids to this facilities, they need to be only the member. I asked Laureen to show me where in the policy says that but she didn't. Even her manager did not show me where it says that??

This review is for Silver Creek Swim school…read more My daughter started Spring session swim class and she has been assigned to new teacher every week. How is she supposed to build rapport and how is the new teacher going to know her level to continue from last class. When I spoke with the manager, they said the teacher is subject to change without notice. My daughter is a 5 year old and for her teacher to change every week, she's hasn't been progressing at all for the last 7 weeks. I've been asking them why her instructor is new every time and they won't give me a solid answer. At 5th week, they told me her teacher would be set for the coming weeks but yesterday the instructor changed again. It's such a waste of time and money. Hi- Brooke, I wasn't notified if the teacher left after the first session until last week. (6th week). Every time I asked the new teacher what's happening, they always said they don't know instead of notifying me what's really happening. If they notified me what's going to happen, I wouldn't be this frustrated. And I would have just receive the refund to stop class or change to a different date and time.

Wonderful staffs and amenities . Would go again and again. Great location. Stocked shelves.read more

Equipment constantly breaks and staff Do. Not. Fix. It. They don't care! Staff make excuses about…read morehow there's only one repair tech for all YMCA locations. Yeah, no! Ridiculous! YMCA membership is way overpriced and this gym is so run-down. You have to be an idiot to pay the outrageous YMCA fees for how little you get. Management and staff can't be bothered to do their job. I've literally seen equipment broken for months. Another time the gym closed early and didn't post it on the YMCA website. I wasted my time driving all the way here only to see a closed sign. When I asked a staff member what happened, she lied and said there were signs posted earlier in the week (there weren't). And then she literally slammed the door in my face. It was a gigantic waste of my time and a huge error on their end not communicating the closure on the YMCA website. I cannot stand the staff at this location. They're so rude! The only reason I come here is bec I get membership through my insurance. That's it! Otherwise I know membership isn't worth my money. Find a better gym that does their job and maintains their equipment. Take your business elsewhere.

We have enrolled at British Swim School for a month now and we've had a great experience so far…read more The classes are great, the instructors are well-trained and effective and Neeru is very dedicated to helping students learn to swim. She is also great with communication and very responsive. I highly recommend this swim school!

Our kids are taking swimming lessons at British Swim School and they absolutely loved it! Highly…read morerecommend this place for kids learning how to swim.

I can't say enough good things about Alex at The Plex! My daughters have participated in various…read moreseasons of indoor soccer, and Alex has always been incredibly professional and courteous. This past Tuesday, we decided to drop in to watch a World Cup soccer match, and to our surprise, the place was packed! I approached Alex to ask if there was any available seating, and he went above and beyond to assist us. Not only did he help us find a spot, but he also checked in on us throughout the evening to ensure we were enjoying ourselves. What really stood out was how Alex treated everyone around him. He was constantly walking around, checking on guests and making sure everything was running smoothly. Thanks to his exceptional service, we had a fantastic time! A huge thank you to Alex and the entire team at The Plex for creating such a welcoming atmosphere. We can't wait to come back!

This club is overall amazing, very clean, always getting updated equipment and all staff members…read moreare great. As far as training programs, I recently took the "MG Elite" group training for six weeks and was extremely happy with the way the program was run and my overall results. Special shout-out to Matt Ginion for being such a great professional trainer and coach. He is extremely knowledgeable and takes the time to explain everything in detail (from movement techniques to outside the gym best practices, nutrition, recovery, etc.). Also shout-out to Ms. Leah for her amazing work ethic and great attitude. It's impressive that she knows so many of the members by their names and brings so much energy to the club.

Facility is overall 5/5 excellent for a large and super spacious unique style modern family gym…read more Plenty of land for parking outside. Huge piece of land. Swimming pools were mostly heated/warm/grand/much larger in size than expected. Indoors and outdoors looked great. I'm impressed with this company/gym brand. They take pride in what they do here. Yes, it's not cheap for monthly membership, but there's good value here. Two story building. Membership representative is helpful and resourceful. You can find all kinds of classes and exercise activities upstairs. Loved the cycling/spinning room with large screen too. Amazing place. For an extra $50 per month on top of membership fees, the Recovery area looks most attractive/my favorite. Cryolounge, compression therapy, float therapy, red light therapy, cold therapy, and more! Perfect sauna inside and all the machines are high tech/new/clean/well managed. Not bad for not having to drive elsewhere for recovery services. Women's locker room toilets need better cleaning/managing. It was a mess inside during morning hours. Overall, locker room looks fantastic and very functional. Kids area is separate. So far so good. Great impression, other than the high fees/costs and 30 days advance membership cancellation notice may keep people wondering. They only accept month to month payments. Great place not far from foods/restaurants/walkable. Looks like a fun place to workout.

There are far too many managers at this place, and unfortunately, they don't seem to communicate…read morewith each other. One employee tells you one thing, another tells you something completely different, and no one takes responsibility when the information turns out to be wrong. This has happened to us several times, but today was the final straw. We are a family of four--two adults, an older child, and a baby. We've brought our baby to the pool several times without any issues. Then one day, we were suddenly stopped at the front desk and told the baby needed to be registered. That was completely reasonable, and we had no problem doing it. The problem was how it was handled. Our older child had already gone through the gate, while my husband had to come back because the baby and I weren't allowed in. We asked if we could at least go get our child first, but we were told no--we had to complete the registration before anyone could enter. Our family was split up, and our young child was left inside by herself. It was an incredibly stressful and unnecessary situation. We spent about 20 minutes filling out paperwork while standing there with a baby in a stroller. The employee repeatedly assured us that everything was taken care of and that we would never have to do it again. Two weeks later, we were stopped again. This time we were told that what we had completed wasn't even a registration--it was just a guest form. In other words, we had wasted 20 minutes because an employee gave us incorrect information, and now we were expected to start the entire process over again. No apology, no accountability, just more inconvenience for us. Mistakes happen, but what matters is how they're handled. At this facility, the burden always seems to fall on the customer, even when the mistake was entirely theirs. That was enough for us. We decided to cancel our membership and switch to the YMCA instead. We value businesses that respect their customers' time and take responsibility when they make mistakes. Unfortunately, this place has shown us neither.

Absolutely love this swim club. Our kids have been with this club for years. Both kids and parents…read morelove it. Coaches are fun and knowledgeable. This is not like other swim clubs where communication is problem. This is like family. The strong bonds among swimmers, parents and coaches are undeniable. Kids got to sharpen their skills, join swim meets and eventually move onto championships. I definitely highly recommend Goosemonkey to anyone that's looking for not just another typical swim club.

From the owner: We are a local small Competitive Swim Team focused on the absolute best outcome for our athletes,…read morewhile also putting a strong focus on teamwork, personal accomplishments and promoting strong family values.

Alex is a joy to work with. Great place to have watch parties and join your friends for a good time.read more

Alex, the director of the large sports viewing area , was extremely helpful and friendly. We went…read moreto go watch the USA versus Belgium World Cup soccer game and I had spoken to him the day prior and he helped to arrange a seating area for my family and few other family friends with their kids as well. He was extremely polite, accommodating, and helpful and wanted to make sure that our experience was not only great for the adults but also the children. He checked on his routinely to ensure that all of our needs were met. I highly recommend going to The Plex for sports viewing with friends and with families. The adults enjoyed drinks, wings, salads, pizzas, sushi while the kiddos ran around and played at the arcade, the bounce house and with the soft soccer ball in the open spaces. Much appreciate the hospitality Alex. We will definitely be coming back for the NFL season.