It's been like family for many years. I couldn't have dreamed of a better place for my son to spend…read moreyears of his life at. Great friends and best coaches.

From the owner: Our business started with 1 coach and 20 swimmers. We have grown to 150 year round swimmers & 500+…read moreathletes in our learn to swim program.

Had my kid's birthday party at Waterworks Aquatics and it was such a great experience! The whole…read moreteam was super helpful and on top of everything -- really hardworking crew. Our coordinators, Nancy and Jimena were awesome too, always easy to reach and made sure the whole party ran smoothly without us having to stress. The kids had a blast, and as a parent it was so nice having lifeguards right there the whole time -- total peace of mind while the kids were swimming. Would definitely recommend this place for a fun, easy birthday party!

We came here for the first time on family night. It was such…read morea good idea and event to get families swimming and enjoying pool time. Kids of all ages were swimming. Older kids easily made friends and played with the provided floaties and pool toys. The staff was attentive, life guards were on stand by the entire event. We don't take lessons here but the pools look large enough to do swim clinics.

The staff are so lazy they make you scan your own IDs now. They just sit there laughing doing…read morenothing and point to the scanner. Getting paid to literally just sit there.

Honestly I'm very disappointed in the rec center. I've been coming here since January and it has…read moreprogressively gotten worse. It's never clean. The blue turf has not been vacuumed or sanitized in who knows how long. The single stall restrooms on the first floor are always dirty. One has been out of order for over two weeks. Two of the hand scanners to get in are out of order. The front food to the building has been out of order for weeks. I've emailed a few times for other issues and haven't seen results. Really bad management. Who knows how much they receive in funding and it's evident it's either not enough or they don't care. Or worse. They're just waiting for the winter break to fix everything. Which sucks because overall great equipment and layout. But COME ON. FIX AND CLEAN!

I can't say enough good things about Alex at The Plex! My daughters have participated in various…read moreseasons of indoor soccer, and Alex has always been incredibly professional and courteous. This past Tuesday, we decided to drop in to watch a World Cup soccer match, and to our surprise, the place was packed! I approached Alex to ask if there was any available seating, and he went above and beyond to assist us. Not only did he help us find a spot, but he also checked in on us throughout the evening to ensure we were enjoying ourselves. What really stood out was how Alex treated everyone around him. He was constantly walking around, checking on guests and making sure everything was running smoothly. Thanks to his exceptional service, we had a fantastic time! A huge thank you to Alex and the entire team at The Plex for creating such a welcoming atmosphere. We can't wait to come back!

This club is overall amazing, very clean, always getting updated equipment and all staff members…read moreare great. As far as training programs, I recently took the "MG Elite" group training for six weeks and was extremely happy with the way the program was run and my overall results. Special shout-out to Matt Ginion for being such a great professional trainer and coach. He is extremely knowledgeable and takes the time to explain everything in detail (from movement techniques to outside the gym best practices, nutrition, recovery, etc.). Also shout-out to Ms. Leah for her amazing work ethic and great attitude. It's impressive that she knows so many of the members by their names and brings so much energy to the club.

What a great neighborhood asset. The pool and the grounds around it are beautiful. The picnic…read moreareas are well kept and inviting

Very relaxing! Grew up around this neighborhood, so were very familiar with this place. It just…read moreneeds more parking. There's a BBQ grill, picnic tables and the bathrooms are decently clean, until it gets crowded and everything gets all wet. What else can you expect in a pool house?! There are no lifeguards on duty, so just keep an eye on the kids especially the young ones and they have life vests available here already! Fun and calm place!

What a terrific experience it's been to work with Ernesto and his crew. They are as professional as…read morethey come in my opinion. We had our pool redone including a new heater. I got quotes from two other outfits and by far they were the most reasonable. They did the job on budget and on time and the pool looks great. Would highly recommend Aqua Blue. They and the folks they recommend and work with are excellent!

I don't typically write negative reviews, but after spending over $200,000 on our pool, I think…read moreit's important to share our experience for anyone considering Aqua Blue. We selected Aqua Blue because they came highly recommended. They weren't the lowest bidder--in fact, we received less expensive proposals--but we believed we were paying for experience, professionalism, and a well-managed project. That turned out to be an expensive assumption. We were told the project would take about two months. It took closer to seven. Construction delays happen; that's not what this review is about. The real problem was the complete lack of communication and follow-through. We were repeatedly told crews would be onsite, only for no one to appear. Weeks would go by with little progress, and instead of the contractor managing the project, we found ourselves managing the contractor. I also expected far more guidance during the design process. Instead, the answer to most questions was simply, "Whatever you want." While that may sound accommodating, it's not why you hire an experienced pool builder. We wanted professional recommendations based on years of experience. Instead, I often felt like I was serving as both the client and the designer. There were also decisions made without consulting us. Plumbing was rerouted, exposed hoses were added, and other construction choices appeared to be driven by convenience rather than thoughtful design. We even had to push back on the proposed location of the pool equipment because it prioritized permitting convenience over the appearance and functionality of our backyard. Project planning was equally frustrating. We'd routinely receive notice the day before an inspection that we suddenly needed a gate installed, a pathway prepared, or other work completed immediately. None of these requirements were surprises to the contractor--they were simply surprises to us. One discovery after construction was particularly disappointing. During our landscaping project, our contractor uncovered large amounts of hardened concrete buried throughout the yard from the pool construction. Instead of being removed, leftover concrete had simply been left underground. Our landscaper had to spend additional time and labor breaking it up before the hardscape could be completed, adding costs that never should have existed in the first place. Apparently, "cleanup" meant covering it with dirt and hoping no one would notice. The biggest disappointment came after the project was finished. When warranty issues arose, I spent nearly four months following up through texts and repeated promises that someone would come out. No one ever did. Eventually, I hired my pool maintenance company to fix the problems at my own expense. A written warranty has little value if no one honors it. To be fair, the finished pool is beautiful. That is the reason this is a two-star review instead of a one-star review. But a pool builder is being hired for much more than the final product. You're also paying for communication, project management, design expertise, accountability, and service after the check clears. Those were the areas where Aqua Blue consistently fell short. If you're considering Aqua Blue, don't just ask to see completed pools. Ask how often you'll receive updates, how change decisions are documented, how warranty claims are handled, and who will actually follow through once the project is complete. Based on our experience, those answers matter every bit as much as the finished pool.

I would like to sincerely recognize Erika at VillaSport for her outstanding customer service…read more After a very frustrating earlier interaction, Erika took the time to carefully listen to our situation and thoroughly review all the documents we already had on file. She approached the issue with patience, professionalism, and genuine care, making sure she fully understood the details before providing guidance. She did not rely on assumptions or personal judgment, but instead followed a clear and consistent process. Because of her attentive and responsible approach, we were able to complete our membership registration smoothly and without further complications. What stood out most was her respectful and warm attitude toward my elderly father. She was kind, considerate, and even greeted him in Chinese, which made him feel truly welcomed and deeply moved. This small gesture had a big emotional impact on our family. Erika treated us with respect, trust, and dignity throughout the entire process. Her professionalism and empathy are exactly what customer service should look like. We are very grateful for her help and support.

There are far too many managers at this place, and unfortunately, they don't seem to communicate…read morewith each other. One employee tells you one thing, another tells you something completely different, and no one takes responsibility when the information turns out to be wrong. This has happened to us several times, but today was the final straw. We are a family of four--two adults, an older child, and a baby. We've brought our baby to the pool several times without any issues. Then one day, we were suddenly stopped at the front desk and told the baby needed to be registered. That was completely reasonable, and we had no problem doing it. The problem was how it was handled. Our older child had already gone through the gate, while my husband had to come back because the baby and I weren't allowed in. We asked if we could at least go get our child first, but we were told no--we had to complete the registration before anyone could enter. Our family was split up, and our young child was left inside by herself. It was an incredibly stressful and unnecessary situation. We spent about 20 minutes filling out paperwork while standing there with a baby in a stroller. The employee repeatedly assured us that everything was taken care of and that we would never have to do it again. Two weeks later, we were stopped again. This time we were told that what we had completed wasn't even a registration--it was just a guest form. In other words, we had wasted 20 minutes because an employee gave us incorrect information, and now we were expected to start the entire process over again. No apology, no accountability, just more inconvenience for us. Mistakes happen, but what matters is how they're handled. At this facility, the burden always seems to fall on the customer, even when the mistake was entirely theirs. That was enough for us. We decided to cancel our membership and switch to the YMCA instead. We value businesses that respect their customers' time and take responsibility when they make mistakes. Unfortunately, this place has shown us neither.