Very disappointed with our experience at Creekside Pool. We showed up during their advertised open…read moreswim hours, only to be turned away because of a members-only party--something that was never mentioned on the website or social media. To make matters worse, the website said guest passes were $5, but we were told guests weren't allowed at all. That's completely misleading and feels like false advertising. When we asked for clarification, the manager, Ashley, was noticeably rude and dismissive. Her attitude was unprofessional and really soured the experience. If you're going to close the pool for private events or change guest policies, communicate that clearly. We won't be returning, and I'd advise others to call ahead--because the information online can't be trusted.

Came here for a kid birthday party. It's nice that they…read morehave multiple grills here for your bbq and plenty of benches and table. Love that there's also a nice grassy area to hang out in. There's 3 pools here, the biggest being the 5ft one, a kiddie pool and a diving pool. The biggest pool was a decent size and accommodated everyone with personal space accounted for. Great venue if you are considering a pool party.

UPDATE: I am a former Aqua Blue customer and stand by this review. Ironically, the response to my…read morenegative review has been far more persistent than the response to my warranty requests. We paid premium pricing, yet problems went unresolved and I ultimately paid others to fix them. I have the contract, invoices, photos and communications documenting my experience. I stand by every word.

Aqua Blue Pools re-plastered (NPT StoneScapes "Tropics Blue" - Collection: Small Puerto Rico Blend)…read moreand re-tiled our pool recently, and did a fabulous job. They worked efficiently and minimized the mess associated with such extensive concrete/plaster removal, cleaning up the deck area and existing hardscape daily. Pool rust issues, which proved to be more extensive than appeared when the job was bid, were mitigated thoroughly with no additional charges. It initially appeared that there were two rust areas but four were uncovered as plaster removal proceeded. Ernesto Vega, project manager, was really great to work with and quickly responded to our concerns as they arose (phone or text to him works fastest!). Aqua Blue Pools were very competitive with the other four bids we received, although a big factor in selecting them was that they had just completed our neighbor's pool and they are really happy with the results (pool looks beautiful). The whole job took only 2 1/2 weeks even though work stopped 4 days for the Thanksgiving holiday. We are only three days into the startup process to establish the correct water chemistry and the pool, which looked great once Aqua Blue finished the job, is looking even better each day as the water color becomes more correct. BTW, be aware that the water out of the tap looks really odd when first added to the pool, like green swamp water in our location, until the chemical startup is complete (about one or two weeks) and the water chemistry is correct.

Lauren Correia has a very bad attitude and the worst customer service ever. She does not have any…read moremanners. She did NOT allow my niece 14 year old, enter the facility. My niece came for VC to San Jose and her and my daughter, we're going to workout together with my mom. Who is being a member for over 11 years as well as me. Today we paid the $25 for my nice to enter to workout. Lauren saw my daughter thinking she didn't have a membership and shows up to the family room telling my niece she needed to leave the facility and she cannot enter if either of her parents were not there. My mom was there with them. But because she is not her mom, she could not enter the facility. It is ridiculous. I asked to show me, where in their policy says, if mom or dad needs to be present in the facility?? so if is my niece I can invite her to the facility after paying??? Plus they did not allow her to sit on the lobby, she told her she had to leave, she should of had talked to my mom since she is the adult and not the girls. She is not professional at all. My niece ended up scared. I feel discriminated because they basically kick my niece off of the gym. I really need to speak to corporate about it. Also my niece was going to get her backpack from the family room and she didn't even want to allow her to go back for it. They did not show me in writing, where it says if you bring kids to this facilities, they need to be only the member. I asked Laureen to show me where in the policy says that but she didn't. Even her manager did not show me where it says that??

This review is for Silver Creek Swim school…read more My daughter started Spring session swim class and she has been assigned to new teacher every week. How is she supposed to build rapport and how is the new teacher going to know her level to continue from last class. When I spoke with the manager, they said the teacher is subject to change without notice. My daughter is a 5 year old and for her teacher to change every week, she's hasn't been progressing at all for the last 7 weeks. I've been asking them why her instructor is new every time and they won't give me a solid answer. At 5th week, they told me her teacher would be set for the coming weeks but yesterday the instructor changed again. It's such a waste of time and money. Hi- Brooke, I wasn't notified if the teacher left after the first session until last week. (6th week). Every time I asked the new teacher what's happening, they always said they don't know instead of notifying me what's really happening. If they notified me what's going to happen, I wouldn't be this frustrated. And I would have just receive the refund to stop class or change to a different date and time.

Took a tour to check out the facility. They have kids club, a swimming pool, open gym, classes and…read morea weight room. I'm still undecided about joining. It could be cleaner and updated.

Equipment constantly breaks and staff Do. Not. Fix. It. They don't care! Staff make excuses about…read morehow there's only one repair tech for all YMCA locations. Yeah, no! Ridiculous! YMCA membership is way overpriced and this gym is so run-down. You have to be an idiot to pay the outrageous YMCA fees for how little you get. Management and staff can't be bothered to do their job. I've literally seen equipment broken for months. Another time the gym closed early and didn't post it on the YMCA website. I wasted my time driving all the way here only to see a closed sign. When I asked a staff member what happened, she lied and said there were signs posted earlier in the week (there weren't). And then she literally slammed the door in my face. It was a gigantic waste of my time and a huge error on their end not communicating the closure on the YMCA website. I cannot stand the staff at this location. They're so rude! The only reason I come here is bec I get membership through my insurance. That's it! Otherwise I know membership isn't worth my money. Find a better gym that does their job and maintains their equipment. Take your business elsewhere.

This review is about the GYM overall. 1. The operating hours…read moreare very limited. 10pm is way too early to close for someone, especially those who work 2nd shift. 2. Workout machines and equipment are offset. Treadmills are way too many. A few more workout machines would be nice. 3. Everybody pays the same price, on the same day, but not everybody comes to spend a whole day to use all the features. 4. IMO to compare with Citisport about cleanliness: CTS 9/10 - VLS 10/10, equipment: CTS 10/10 - VLS 8/10. Price 5x time difference. Imagine paying $175/month ($6/day) seem not too much for an individual to breakdown and think about, slowly more people will sign up mainly for working out purposes than other relaxing activities, the GYM sooner or later will be busy. I've visited Villasport and Citisport in both the same hours during different times of the day, and the crowds are not much different. But for the price it is. Paying $175 monthly and must wait for machines to break the workout momentum is pretty sad and upsetting, innit? Then 10pm its already closed... weekends are 2pm... Overall I'd personally think $75/month is fair. For $175/month, hours should be extended, and equipment should be more balanced. The way I see this fitness is built was to target older wealthy people 45+ years old. However, as I come here I see more of the younger ones than the older ones.

I've been a member of this club for around three years now and it's been a great place to train…read more The staff are very welcoming, and the cleanliness of the gym makes it a very welcoming place. However, I am not a big fan of some of the gym machines as some aren't very comfortable to use. For example, the excess amount of Hoist machines could possibly be replaced by other machines from other companies. In other gyms I have visited, the other machines from companies like Life Fitness have been a favorite for me and at times I see myself going to these gyms to get a workout that is more appealing for me. Another thing I have noticed is that some of the cardio machines almost never see use and could possibly be replaced by other machines. This is an amazing gym overall but it could definitely see some improvement. From other people I have spoken to they all noticed the big price increases on memberships and guest passes, and I think it would be fitting to see some equipment upgrades to go along with the increased prices.

The parking lot can get pretty busy on a warm weekend afternoon, but during the week or off hours,…read morethere is usually a space.

I'm 50/50 on the club…read more We joined last year due to our pool being full. So we payed a 450 introduction fee and 164 a month I think or close to it. We enjoyed it so far but it has its good and bad The bad is 15 bucks if you want to bring a friend.i I understand. On holidays or peak hours have no guests or 15 bucks fine but weekdays or slow days 5 bucks come on it's not like a hotel your not doing any more clean up then usual if you even clean. Outdated gym and machines wouldn't hurt to spruce it up a bit kettlebells more dumbbells something even the punching bag is from the 70's They have 4 swim lanes on weekends 4.why? It shrinks the pool so the swimmers are like sardines the lap people which on weekends are few can do with 3 lanes.bathroom cou I want a bit more for my buck it's not cheap here. They have a media room idk if the tv works I tried to use it didn't work.there is potential here to get better I'm not asking for big changes just small things to better the place for the price your charging.

I like this place that's for free, but the only thing is it's not they don't open it for too long…read more It's only for a couple of hours on the weekdays and sometime on the weekends. I just hope they open it longer.

Pool is open for public swim for FREE weekdays (Mon-Fri) 2:30-4:30pm 6/20/23 - 8/12/23. It's the…read moremost perfect pool for kiddos. I wish it had more hours, and most obviously, fee based evening adult hours. This would be a spectacular pool for adult lounging.

I generally like to complain when schedules are not being upheld justly. That said I have to give…read morecredit where it's due because the facilities here are fantastic. I come here for basketball, pickleball, and workouts, and there's plenty to do. 吐槽完夜班之后 ，该夸的还是要夸这里的设施真的很棒！我经常来这里打篮球、打匹克球和健身，运动选择非常丰富。 Best part: THREE open pickleball courts! The problem? Not enough people know about the hours or the sport. SJSU students, come through because we need more players! 最棒的是这里有三个开放的匹克球场！ 唯一的问题就是球友不够。SJSU 的同学们快来吧我们需要更多球友！ Highly recommend with my utmost respectful regards. 强烈推荐，并致以我最诚挚的敬意。 Go Spartans!

The staff are so lazy they make you scan your own IDs now. They just sit there laughing doing…read morenothing and point to the scanner. Getting paid to literally just sit there.

Plex Athletic Club is my regular go to workout place because it's the closest to my home. It has…read moredefinitely changed and upgraded over the past years. Most of the staff are pleasant, especially the front desk team. They greet you when you walk in, which makes me feel welcome. That's such a nice way to start the day. I personally haven't used the steam or dry sauna since COVID. I've heard people overuse the area & that's not cool. Many good things changed like members also don't reserve spots the way they used to. And I rarely see or hear ladies talking loudly on their phones in the locker room these days, which is a really good thing. I just want to say that Plex is clearly working with its members. Following rules, regulations, and basic etiquette isn't always easy for everyone, so better communication makes a big difference. Of course that's not easy either. A big thank you to the cleaning team. All work you do keeping the gym clean & clean towels!

I can't say enough good things about Alex at The Plex! My daughters have participated in various…read moreseasons of indoor soccer, and Alex has always been incredibly professional and courteous. This past Tuesday, we decided to drop in to watch a World Cup soccer match, and to our surprise, the place was packed! I approached Alex to ask if there was any available seating, and he went above and beyond to assist us. Not only did he help us find a spot, but he also checked in on us throughout the evening to ensure we were enjoying ourselves. What really stood out was how Alex treated everyone around him. He was constantly walking around, checking on guests and making sure everything was running smoothly. Thanks to his exceptional service, we had a fantastic time! A huge thank you to Alex and the entire team at The Plex for creating such a welcoming atmosphere. We can't wait to come back!