Of course, when I chose to visit Eureka Springs, I had to experience the last remaining original bath houses in Eureka Springs. I got the works; the steam cabinet, a mineral bath, and a massage. I was so relaxed by the end of it I could barely walk or think straight. I even fell asleep during the massage! Only downside for a more modern customer is that the spa layout is completely original. There are no sound barrier walls or anything. The walls and doors aren't floor to ceiling, so one can hear toilets flushing, tubs draining, etc. But it's great for feeling transported back to the old holistic, homeopathic ways. read more

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Never again. We booked a steam and bath. Ariel wasn't friendly at all. The steam I was too short for they kept putting towels under me but it didn't help and it felt like I was being choked. My towel was dirty. I then decided to not do it and did the bath but it was dirty. I told Ariel all this and nothing was offered. Ariel argued the baths are always clean and dismissed me said it was probably the salt in the bath. There was nothing in my bath at all. On top of that when we tried to find parking and it took us over thirty minutes when I told Ariel how awful it was and where I parked because I didn't want to get towed, she just said "ya it's a small town." I grew up in a small town this isn't small. Just completely rude. Very disappointed. read more

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Beware of Tyler, the tyrant psychotic sociopath owner of The Palace Bath House! I visited the Palace Hotel and Bath House expecting peace and relaxation. Instead, I walked out shaking, humiliated, and in tears -- an experience I will never forget for all the wrong reasons. The mineral bath area consists of small cubicles with no ceilings, something I was never told. I didn't hear or see anyone else, so I genuinely believed I was alone. While in the bath I was trying to meditate but then someone started playing very distracting music that interrupted my meditation and I asked politely for the music to be turned off when someone changed it to something distracting. I made normal, reasonable requests -- a towel, a time extension -- nothing out of the ordinary for a spa. When I went upstairs afterward, everything changed instantly. The owner, Tyler (appeared to be in her 40s -50s had shoulder length completely gray hair) approached me out of nowhere and told me she was "astonished by my behavior" and that I was "the rudest person" she had ever had as a customer. I was stunned. I had no idea what she was talking about. She accused me of "yelling" and "ruining the experience" for others -- even though I had spoken calmly and had no idea the entire facility shared open acoustics. I immediately apologized, over and over, because I felt horrible. I was crying, shaking, and trying to explain that I truly believed I was alone. Instead of listening, she doubled down. She told me I was "blacklisted" and needed to leave. Meanwhile, other patrons -- the very people she claimed I had disturbed -- came to comfort me. They told me I had done nothing wrong. They hugged me. They reassured me. They told me her reaction was completely out of proportion. I ended up having a panic attack from the shock and humiliation. My entire day was ruined. Days later, I am still shaken. When I tried to call to request a refund, I discovered my number had been blocked. No conversation. No explanation. No willingness to resolve anything. I have never in my life been treated the way I was treated at this business. I left feeling berated, belittled, and publicly humiliated for something I didn't even know I had done wrong. The lack of sound privacy, the aggressive confrontation, the refusal to communicate afterward -- all of it paints a very clear picture. Bottom-line, BEWARE of The Palace Hotel and Bath House and the tyrant psychotic sociopath who runs this establishment, TYLER! My experience was emotionally devastating, and no guest or human in general deserves to be treated this way. Consider yourself warned. read more

We got an echinacea steam and cooling bath after. We both enjoyed our treatments. Friendly staff. The front desk guy also shared interesting history of the place and a fun ghost story. read more

Only reviewing the spa, as we did not stay at the hotel. I booked a spa package for my daughter and I on our girls' weekend to Eureka Springs. This was the place to pick for mineral baths, steam cabinets, and massages. It was such a beautiful and relaxing space, and I wonderful treat for us. read more

Palace Hotel & Bath House - Outside - Hotels Near Me - Eureka Springs, Arkansas

Check in ..and your own your own you won't see people so I hope you don't have questions or need help... nice tub and space is relaxing

Hotel was....different. Small town feel with ritz crackers, a can of coke and ginger ale and 2 bottles of water left in the fridge as an accommodation, I thought it was cute but individually wrapped Ritz crackers that you'd usually see with Soup, thought it was funny. Doors to hotel lock at night so you need a code to get back in if you're out late, make sure you get the code. Our room had unique antique furniture and a giant jacuzzi hot tub that I bet rattled the entire building when we turned the jets on. Pretty sure it's haunted but came to that decision on my own before learning that Eureka Springs is known for it's haunted locations. If not haunted, it's certainly spooky. Bath house is an experience, I think it's a little over priced for the Bath but massage was appropriate price. Hoping they pay their attendants well because they were so nice and accommodating. Best massage I have had in a while. Call many weeks in advance if you want a weekend appointment read more

PRESSURED INTO PURCHASING A ROOM, NO ONE IN THE ENTIRE HOTEL (STAFF NOR GUESTS) AFTER 3PM, LIGHTS TURNED OFF IN LOBBY AND PUBLIC AREAS, INADEQUATE HEATING, DIMLY LIT ROOM, CREEPY FEELING, UNCARING AND UNPROFESSIONAL CUSTOMER SERVICE. My girlfriend and I were visiting Eureka Springs on a short get away from Dallas. We had booked an Airbnb for two nights which we were very happy with. On our second day in Eureka Springs, we popped by the Palace Bathhouse to check out the spa services and inquire about mineral baths. The front area was unattended, but eventually a woman greeted us. She gave us information about the springs in the town and spa services. As we were leaving she asked us if we would like to see one of their suites. Random, but we agreed to seeing what their "luxury suites" looked like. We told her we already had an Airbnb, but she insisted telling us how luxurious the rooms are and wouldn't hurt to see if we come back. She opened up suite 2 which is right on the first floor at the entrance, the windows are facing the sidewalk. As soon as the door opened, I felt a bad feeling or energy about the room. The room was dimly lit, one of bulbs was out in the overhead light. The decor and wallpaper was old Victorian and classy, but the room felt dark and cold. The bathroom was enormous and elegant with a deep, walk-in tub, had a large vanity, and could be romantic. We were told that given the slow season, we could have the room for $115 a night. We did not need the room and were very happy with the Airbnb we were already staying in and had no intentions of staying in a different place for the night. We didn't want to be rude and the woman working seemed very kind, but we did feel pressured into taking the room for the night. It was after 2:30PM, and we told her we would go get something to eat, talk about it, then come back if we wanted the room. She told us we'd need to decide quick because she was leaving at 3PM to see her son in Branson which created that sense of urgency when someone is trying to sell you something. My girlfriend decided to get the room. We were given two keys and the front door passcode. We were told if we needed anything, the phone number to the owner was on the wall behind the front desk which was strange, but didn't think anything else about it. We left, had lunch, then came back an hour later. The Palace Bathouse was locked, so we used the passcode, then found the entire hotel to be empty (no staff, no guests). The only light in the lobby were two small lamps and light from outside which was getting dark. We went in the room, but it felt extremely eerie, the energy was weird, the only heat source for the room was a small, electric space heater in the front corner of the room. It felt extremely uncomfortable, truth be told "haunted" and we were the only people in the entire building and all the lights were off. We quickly left. (OH F*#K NO). The next morning we returned before 11AM with the keys. I told the man at the front desk about the experience and asked for a refund because we didn't even use the room as well as explained we didn't need a room, already happy with our Airbnb, and were pressured into getting the room. I was told the cancellation requires a 7 day cancellation to get a refund, and since we used the passcode to the front door, staff leaves before 4PM during the slow season, and we could not get a refund followed by a condescending "Happy Thanksgiving." The charge for the room is being disputed for services not being rendered. We didn't need a room nor inquired about a room and it would've been nice to have been told no one else (guest nor staff) would be in the establishment during our stay. This complaint is not about being an upset customer or just experiencing bad customer service. This review is about failure to do the right thing considering the situation. DO THE RIGHT THING NEXT TIME WITH YOUR GUESTS. read more

Bereft of bathtub @ current casita & feeling bewildered & yearning for a night away to soak, sip wine & reset to zen; after reading 50 plus reviews, I decided this spot def was rocking a tub & looked spooky cool... Lingered a little too long picking 6 outfits for one night away for din & @ 6ish, I rolled up & parked a smidge down the street & discovered a voicemail & text detailing how to get in etc. Impressed already bc, she was extremely courteous & when I hollered back @ her, she was Uber cordial & told me there was a cheese plate & complimentary champagne in the fridge! (Just my style, as I heart some bubbles & cheese while I get in color for din!) Unloading & gazing (I mean blatantly staring..) at the amazing, historic structure & unmasked peeps strolling down the street; I felt eerily comfortable & relaxed. Upon entry into the hotel, I felt I had stepped into a different era & dimension.. Reminiscent of scenes of luxurious places visited in the series, "Penny Dreadful" & I relate this in an extremely complimentary way as the show was set in the Victorian era & the surroundings were velvety rich, lush, dark yet classy... Creeped into my room (Peacock Room) & it is extremely spacious, pristinely clean & then I peered cautiously into the bathroom in guarded, subdued hopes of a glorious tub of grandeur & almost wept tears of joy as the tub, was the centerpiece of an expansive white tiled room full of mirrors... Tub toys, a family of ducks, fishing poles, submarines & accoutrement that only a tub purist recognizes as bath bliss & as long as the water stays hot; where I was camping out after hopefully a sumptuous steak.... Palace Bathhouse had restaurants within lazy girl in vintage heels walking distance & a solid steak across the street @ Rogue Tavern!!! After revitalizing with good grub, I carefully crafted my tub camp with all essentials; vino, snacks, bubble bath, salts, candles, music , mini speakers & makeup scarves to feel glam & elegant while tubbing! Magnificent magic night as the water stayed ever so hot as poured the pool to the brim topped with heaping iridescent bubbles!!! Oh & at 5 am I finally decided to lay down & the bed was found to be luxurious with plentiful pillows & a heavenly mattress. Insanely fatigued, as I soaked and danced away every ounce of emotion I had previously pulsing in me... Circa 7 a.m. I sheepishly called to see if I could book it another night... Sadly, they were booked for that day but, allowed me to late check out to sleep a couple more hours.. She said, "I hope the ghosts did keep you up!" (Epic memory & apologies to whoever I woke up or texted late night!) I cannot recollect the angelic lady's name who after I left my planner was so unbelievably kind & met up with me in Rogers to bring me my planner & chandelier earrings I left beside the tub..., Well, my vote is spun in review above.. Will be back to revel in the bathhouse, that is, if they allow my rogue self back.... One teensy personal note addendum, subjective only; I would love to see the rooms themselves renovated to the Victorian era as it seems to achieve a marriage of all components & feel of such an extraordinary bathhouse & spa!!! read more

Palace Hotel & Bath House - Plethora of bath toys! Made my day, maybe month!!! - Hotels Near Me - Eureka Springs, Arkansas

Review for the spa... you feel like you have stepped back into time, extra long claw foot tubs and relaxing music. History surrounds you as you relax in your own private bath. Fun experience, glad I tried it. read more

Elegant and oppulent ,relax and enjoy the evironment , walk downtown and havd dome fun. read more

Palace Hotel & Bath House - You will have fun in Eureka Springs. - Hotels Near Me - Eureka Springs, Arkansas

A friend and I went on Sunday after for a relaxing spa day and it was wonderful! The staff was extremely kind and helpful and my massage was absolutely AMAZING. I can't say enough good things about my experience and recommend without hesitation! read more

We had a great stay in Room 4 of this hotel. The lobby is quirky and clean and welcoming, and the room is weird and wonderful too. Very Eureka! And the location can't be beat. You get free parking with your room and if you take the back alley you can be down to the lower part of Spring (near the AUD) in less than ten minutes. Great stay, highly recommend! read more

Awful experience. Would not recommend. The people working there aren't available, the spa is only mineral water which is questionable, and rooms are old. read more

I was fortunate enough to be able to spend the night at The Palace last night and visit the spa yesterday. I found it by chance online while looking up spas in Eureka Springs. Though I booked Suite 1 on the ground floor because it was the only suite left, the receptionist was very gracious and asked us if we would like to stay in another room on the second floor that became available. We happily accepted and spent a very relaxing evening in our huge second floor room. The room was very clean and welcoming. Unique antique pieces along with a fully stocked mini fridge full of complimentary sodas, cheese and crackers and champagne along with other goodies made our stay very comfortable. The bed was very comfortable. The location of the hotel was perfect. Within walking distance of many restaurants and shops. We also experienced "The Works Couples Massage." If you haven't had the bathhouse experience I highly recommend it. Their bathhouse has been there since the hotel opening in 1901. While soaking in the warm mineral bath my mind was wandering thinking about how it must've been experiencing the same bathhouse almost 120 years ago! Though I'm sure the openness of the bathhouse was part of the original charm (there are doors of course but they're more like stalls), it's also the only negative about our overall experience. There is a restroom in there as well and it's a little distracting hearing a toilet flush while you're relaxing! Also, while we were getting our massage two women were talking to each other loudly from their respective stalls and it took away from the relaxation a bit. Don't let this keep you from experiencing this though. I would do it again in a heartbeat. read more

Palace Hotel & Bath House - Suite 5, second floor of Palace Hotel and Bathhouse - Hotels Near Me - Eureka Springs, Arkansas

Booked a couples massage for our anniversary and drove 3 hours only for this place to call us 45 minutes before our appointment and cancel our reservation. They offered no solution, nor a discount for a future massage or stay. Extremely unprofessional. read more

This place is awesome. The staff, the rooms, the amenities, all great. There are only 8 rooms (which are large), our group had 6 of them and by the time we left, we were friends with the couple in the 7th room! One lady in our group tried one of the spa packages and she said it was amazing. I can't say enough about the staff and how accommodating they were. King size beds and everyone in our group commented on how comfortable they were and how well we slept. Can't say enough good things about the Palace! read more

This review is for the spa exclusively- my friend and I were on vacation in Eureka Springs and wanted to indulge in a mineral bath spa experience. We purchased "The Works", and it was divine! The decor throughout the spa is very Victorian and unique; cleanliness was clearly a priority. The works treatment begins with the mineral bath soak before moving on to the eucalyptus-infused steam cabinet and then concluding with a full-body massage. I can't select which treatment was the best, as they were all incredible. My friend and I both left feeling so restored and relaxed. Also, the entire experience lasted almost 2 hours and cost $125, which is an amazing deal! Highly recommend this place. read more

This hotel was on our bucket list and it did not disappoint! Anniversary getaway was made special by hotel staff who had champagne and chocolate covered strawberries in our room upon check-in. The spa downstairs is a must see and a must try. We got the works massage and it was one of the best I've ever had. They were very attentive and very informative. Everyone was so helpful and it was just so quaint that you felt at home. Will absolutely be back. read more

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My husband and I had a very nice stay here! We had never stayed at a place like this , this old and historic and we were pleasantly surprised! It was very classy, very very clean. I am a stickler on cleanliness and this place couldn't have been neater. We got to stay in room 6 upstairs with the balcony. All the rooms I got to see were gorgeous too and may be darker inside at night not having the neon light through the windows but that didn't bother us really. The history and charm of the Palace made for a great experience . We got the works package downstairs in the spa which was worth every penny! It was great and the cherry on top . I would definitely stay here again, do the spa and enjoy relaxing and walking around the town and eating at Ermilios Italian and others nearby. read more

This was the first time we'd stayed here and let me tell you we will not stay anywhere else!! Everyone from check in to check out and at the spa were just amazing and all so nice. The room was HUGE (suite 5) and had great views. The breakfast was so delicious, fresh fruits and a wonderful pastry! I've already booked our next stay. Can't wait! read more

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My second time to go to the Palace Bath House Spa, my therapist dug into my thigh muscle so hard I yelped in pain. Usually a massage therapist talks to you before the massage, so your on the same page. She did not. I was in pain when I left, and by that night it was so excruciating, I barely walk. My visit was about a month ago, and while the extreme pain minimized after a few days, I'm still feeling pain days after I work out. It's reminder of a massage gone wrong, and the establishment, that didn't do anything to make it right. I left several messages for the manager, and she never called me back. read more

The Palace Hotel was beyond amazing! They were so nice and met every single one of our wants and needs! We did not have time for a massage since we only spent the weekend there, but the bath and steam bath were amazing! The only downside to this place is we had to leave! Can't wait to return! read more

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This little surprise was such a delicious and beautiful note to an already amazing stay. The hotel is beautifully maintained and the staff is very personable and welcoming. Our room (#3) was absolutely perfect, from the enormous and perfectly-equipped bath to the enormous and sumptuous bed, our weekend was made even more perfect by this amazing place. And, folks, we haven't even had our massages yet!!! Mark The Palace Hotel Bath House Spa on your list of MUST STAY HERE whenever you're in Eureka Springs. read more

Palace Hotel & Bath House - Hotels Near Me - Eureka Springs, Arkansas

I'm still just blown away that I found this place, and that it was so good. If you've been to Eureka Springs, you know how impossibly quaint it is. This is the first place I've stayed that was as exceptionally charming and delightful as the city itself. This is a tiny hotel...only 8 rooms, I believe. My room was PALATIAL (room 8), occupying nearly an entire side of the hotel with windows overlooking downtown, just a stunning view. Complimentary champagne, snacks, and sodas were waiting in my fridge. The almost-jacuzzi-sized double soaking tub in the room was another jaw-dropper. The staff welcomed me as if I were family, and invited me to phone the front desk any time the next morning when I was ready for breakfast in bed. I'm a HUGE fan of vintage "taking the waters" so I was excited to learn that Eureka's only vintage-era bathhouse was right in the basement. If you've done the routine at one of the many bath houses in Hot Springs, this is pretty much the same. Original clawfoot tubs filled with steaming mineral water, a steam cabinet, a facial, and a 90 minute massage for something like $150. A complete steal. (And my massage therapist was VERY skilled.) I only spent one night here, but this hotel left more of an impression on me than pretty much any I've ever stayed in. I felt more like I had been treated to a super-luxury B&B with friendly owners who love to interact with their guests. The location couldn't be better, a block from the bustle of the downtown core so you don't need to drive there or take the trolley, but just a few buildings away from it, but just far enough removed that it's serene and quiet. (2 of the historic springs that made the town famous are steps from the front door, which makes it feel a little more "natural" than the hotels right in the center of downtown.) I'm a jaded travel writer, and it's REALLY hard to make me gush over a hotel. And I'm still gushing about the Palace just like the gushing springs around the city. Stay here. And patronize the spa. It will be the HIGHLIGHT of your trip to Eureka. read more

In the midst of the stay-at-a-haunted hotel-hooplah stands a century old hotel and bathhouse that is an absolute gem! I was looking for a spa retreat for a much needed bff weekend getaway. A friend suggested The Palace. I could kiss him! Gigantic room, uber comfy bed, stocked mini fridge complete with small champagne, sodas, and snack? Yes please! And can I talk about the spa? I bought " The Works" package- soak in a porcelain, claw foot tub, a sit in the steam cabinet, mini facial, AND 30 minute massage for $100 bucks? Oh sweet geez...it was Heavenly. The spa services can be booked even if you're not staying at the hotel. 8am the next morning...breakfast delivered to your room. Best part? This is part of your stay- no extra charge. C'mon. Seriously? I could have stayed a week. Added bonus- this lush hotel is just off of Spring Street- the main shopping district. Only con is parking. It's very limited, but circle around, you'll find a spot eventually. I cannot say enough about how much I adored this place. You gotta check it out! I plan to be a regular...I'm already looking forward to my next visit. Who needs ghosts anyway? read more

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We were in town for Spring Diversity and I was one of the featured speakers. We were given a room in the Palace for the night and holy cow was I blown away by the room, the hospitality, the little touches and the friendliness of everyone we came in contact with. Our suite was huge, beautifully and tastefully decorated and had an antique feel while not being overly dark or heavy. There were bathrobes, champagne and chilled glasses in the complimentary mini bar and a huge jacuzzi tub. It was an easy (mostly level) walk to Basin Park and as someone with mobility issues, I very much appreciated the lighting on the decks and front porch area. Absolutely one of the nicest hotel rooms I've ever been in. Thank you so so much for e writhing! read more

One of the greatest advantages of being in or near Eureka Springs, AR is the availablility of great massage therapy services. In this Victorian era spa town relaxation is taken very seriously and I can prove it. The Palace Hotel and Bath House in Eureka Springs is an original bath house still open for business. Given that Eureka Springs is known as the 'town that water built' this is a really big deal. The Palace, as we affectionately call her, is in excellent condition. The Bath House is very well cared for, as you will be well cared for while you are there enjoying spa services. A little modest? I am. No worry. Services are delivered in such a manner that the most modest person will be very comfortable. On the Palace Hotel and Bath House menu there is but one choice in my opinion. THE WORKS! First you will soak in a hot mineral water bath. You will be amazed to see perhaps for the first time in your llife an original circa 1900 seven foot soaking tub. After a relaxing very private soak you will wrap up and head for the steam cabinet. Note the quiet. Soft music playing, barely heard and no one is talking. YES! If you've been in a sauna, think sauna for the body but not your head. I really like a steam so the attendent need not hurry me...aaahh. No kidding this so relaxing.... After the steam, now thinking you could not possibly be more relaxed you will be delivered, fully wrapped of course, to a private massage room. Your therapist will come in and make a quiet introduction. You will now experience the best half hour or one hour massage EVER! What makes the experience so great is that you are made ready by the soaking and the steam and the peace and quiet. I'm thinking life is good and the Palace Hotel and Bath House is amazing. read more

When I think of a "palace" I don't imagine a place where you have to park at the bottom of the steepest hill to haul up your luggage. No attendants. No parking. Do it yourself. After my husband nearly had a heart attack bringing all of our stuff up, we checked in. We were told to always have both keys on us since after 11PM no one would be there to let us back in. Really? Like, we're all hotel patrons staying by ourselves through the night until 7AM? Yep, do it yourself. The one staff person who manages the front always seemed quite bored, but I guess she wasn't bored enough to replace the batteries to the incessant, chirping smoke detector that kept us up all night and sat perched in the middle of all of the rooms. What's even more bizarre was that she seemed utterly shocked that this was happening even though it was sounding off as we were telling her about it. From the moment we decided to take a nap after check in, a Mardi Gras band decided to start the parade outside of our window. Nothing like napping to Michael Jackson's Thriller. Or, how about the array of Toyota Camry's honking showing off their vintage 1998 selves. The lack of rest would continue to be a theme as some venue down the street played a rock show all night into the morning. It took a flashlight at 1AM to figure out how to make the window unit air conditioner stay on instead of shutting on and off noisily. We stayed in room #8 "the best" room. For $199 you expect luxury for the odd, unsophisticated town of Eureka Springs known for fudge factories and shops that sell wind chimes. However, upon utilizing their two person bathtub, we were shocked to find the water spew clear across our room and hit the window on the adjacent wall (the water level covered the jets, trust me). Bath fail. The next morning my husband tried to use the bath/shower, but the hot was extremely hot and the cold would not cool. Oh, but isn't the ol' decor charming? Um, no. Lastly, I decided to "treat" myself to their famous mineral bath since it IS a bathhouse and this is what they brag about. I paid the extra $4.00 for a eucalyptus scent which I never smelled and was lead into the bathhouse where each bathtub or massage table was separated with your own door and walls. However, you can hear everyone and everything. My bath was just like any other bath. I didn't notice any special mineral treatment. All I know is it came with a Walgreen's loofah, two weird rocks you could play with and a blow up pillow for your head. *sigh* I've never wanted to come home so badly, to finally get some rest from this "vacation". read more

I'd actually give this a 4.5 rating. My daughter and I received the 60 minute works package. Soak in eucalyptus salted mineral bath in an original claw foot tub. I'm 5'9 and was able to extend fully and still be submerged in the water. The steam cabinets were a tad uncomfortable d/t no place to rest your back against, but I loved that the body was in the steam and I was able to breathe in cool air. I'd give the massage a 4. The pressure was excellent in some areas, but a little light in others. It was very thorough, though. Unique experience, overall. read more

This is THE place to stay in Eureka Springs. Built in 1901, the 8 rooms are vintage but comfortably updated. Each day, the complimentary refrigerator was stocked with champagne, soft drinks, and munchies and fresh flowers were delivered to the room each day (all at no charge). The breakfast (again, no charge) was a large fruit plate with pastry and coffee. We had room #8 which was bigger than some New York apartments. Take advantage of the bath house ! We had "The Works" which began with steeping in a hot tub with bath salts before moving to an old-fashioned steam cabinet. Then it was an hour long massage that left muscles feeling like Jello. The staff are wonderful, the place is spotless, and the authentic charm cannot be matched. This is the ONLY place we will ever stay again in Eureka Springs. read more

My sister and I went right before Christmas, and scheduled massages. It was disappointing that there was only one massage therapist available, so we couldn't get our massages at the same time. However, it was worth the wait. We always love going there - the spa atmosphere is wonderful. read more

Clean room. Stayed in Suite 2 for one night. Huge jacuzzi tub/shower. Large bathing area. Super comfortable bed you just sink into. Full mini fridge with cokes, diet cokes, Sprite, water and small bottle of champagne along with cheese wedges and frackers. Had a hair dryer which I needed desperately. Great tv and channel selections. The suite was right in the sidewalk but that didn't bother me at all. Great view of the street. Just down from the Crescent Hotel. Will stay again. Breakfast for 2 was delivered to my door. Tons of fruit, juice and coffee along with muffins. Very sweet staff. Tons of towels along with soaps, lotions and shampoo with conditioner. Great hotel! See pictures :) read more

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Stayed here for our honey moon, definitely one of the nicest of the older hotels in Eureka. Clean! Friendly staff! The spa experience was wonderful! Nice and professional. The breakfast brought to our room was delicious, champagne in the fridge all complementary with snacks and drinks. We had a great time! Plan on visiting there again! read more

Palace Hotel & Bath House - Our breakfast:) - Hotels Near Me - Eureka Springs, Arkansas

July 6th, 2021 My wife and I stayed at the Palace Hotel & Spa for our 30th anniversary and booked 2-1 1/2 hour massages. We had previously booked massages for the 2 of us on my wife's birthday back in April and had a wonderful experience. This time not so much, I was inappropriately touched by Male masseuse and the managements response to the situation was entirely unacceptable. I was discredited by the management, who told me they would investigate the incident and inform me of the decision they have made. The result was the management telling me that retraining has been implemented for the Spa workers. Which I found as odd since the Spa masseurs are Contract Labor and are not employed by the Spa. So, if you want to get felt up by WOKE masseuse this is your place to go. I however will take my business elsewhere and will tell all of my friends and associates NOT to patronize this establishment. read more

I had the extreme pleasure of booking The Works at the Bath House. I have never felt more pampered and taken care of. The facility is historic and clean and inviting, the staff were friendly...and Jayne is amazing. From the bath in the claw tub, to the steam bath, to the amazing massage and facial --- if you are going to Eureka Springs, make sure you go here!!!! read more

My husband and I drove up from Shreveport, La. for our anniversary ... Although the outside seems unremarkable, we found this 113 year old Bath house delightful - we stayed two nights in room 6 (top flor facing street) and loved it; didn't mind the street lights coming through a bit at all. Enjoyed the separate sitting room with kitchenette; king bed... Divine! I agree that the wallpaper and art in the room didn't seem to live up to the space - but it was fine. Delicious fresh fruit, juices and pastries delivered to room for breakfast; all the fresh flowers were a beautiful, sweet touch. I enjoyed "the works" at the spa- Great staff; only negative was listening to a guy take a bath during my message - difficult to tune out :/. Not sure how this could be fixed. Message therapist was excellent. There is a loading zone right outside the front door and we parked a few spaces down the street after unloading - no problem! Never had to park in the back. This location is excellent to walk to all the awesome shops - art, original jewelry and clothes - friendly and relaxed town... Do not miss the "Jewel Box" and "All That Gilitters" Oddly enough one of our favorite meals came from Chelsea's (I had the gyro) yyuuuum! Nibbles restaurant, also excellent. read more

While I'm Eureka Springs for a girls weekend we decided last minute that we wanted to get a massage and some pampering! We called and they not only got us in the next day but, a massage therapist came in on her day off!! We purchased "The Works" package. The relaxing bath and wooden barrel steam with Eucalyptus was an amazing start before the Swedish Massage. Stacey was my masseuse and I don't have enough words to describe how amazing she was! Seriously... AMAZING! The entire staff were so professional and as sweet as could be from the minute we walked in! We will be booking here again in advance next time and every time we come back! read more

My husband and I made the rather easy drive in from Tulsa for a relaxing weekend away. The Palace was just lovely! Lucretia, Farrar, and the entire spa staff were welcoming and wonderful. The rooms are large and beautiful and the original bath house area downstairs is fun, relaxing and feels like going back in time. The hotel is an easy walking distance from shopping on Spring Street or from Mud Street. Close to shopping, dining, and night life, but on a quiet little street. This was our first time to Eureka Springs and we absolutely loved it! read more

Review of the Spa only. This was the highlight of my girl's weekend. I got The Works package. It included a 30 minute Swedish massage (I paid extra to have a full hour, definitely worth the extra $20), mineral bath, and steam and for me it was in that order. Massage included a facial treatment as well. Not everyone in my group did everything in the same order. I think I would have preferred to end with the massage. I did an individual package, but couples packages are available as well. My favorite part was the eucalyptus steam. It lasted about 15 minutes, but I could have stayed for a full hour. You sit in a pod with your head sticking out of the top. Not the best massage I've had, but very good. Unlike some places, the masseuse did go over the paperwork they have you fill out. How much pressure, previous injuries, etc. She made me feel very comfortable. There was a little bit of awkwardness due to some miscommunication. The masseuse told me I could get dressed and meet her out front after the massage. I thought it was weird that I would put my clothes back on since I still had a bath and steam. I didn't think to question it, maybe the bath/steam were in a different area. But as I was getting dressed the masseuse came back and said that she didn't know I was getting additional services. Anyway, this mix up took away from some of the relaxation and zen due to getting dressed and then undressed again. The massage rooms and bath rooms, have open ceilings so you can hear people walking by and at times employees and customers talking. Not too distracting, but again took away from some of the relaxation. All staff was very friendly and accommodating and informative. Overall it was a great deal. I definitely got my money's worth plus some. Felt very refreshed and it was much needed. Visiting a spa is must when visiting Eureka Springs and I definitely recommend this place! read more