Ghost tour was remarkable. Loved the sense of slow pace at the Crescent. Would love to go back.

Such a great place to visit. Did the ghost tour and it was okay. A lot of money for not a lot of "tour" but the guide was super nice and educated. read more

Walking through the hotel is definitely a must when you're in this area. Considered one of the most haunted hotels in America. You must walk through the building in order to pick up the vibe. Plenty of interesting historical touches to take note of before going up to their rooftop restaurant that offers a simply breathtaking view. The restaurant itself has a pretty simple menu with wings, salad, pizza, basic fare. We were here on a beautiful weekend day, which was probably more traffic than you would normally see however as pleasant as the servers were, the pace of service was probably a little slower than would've been expected. A wonderful place to just sit and relax and take in the countryside, not necessarily a foodie destination! read more

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The hotel was old and quint but bed in our room as old as the hotel, the springs would pop and squeak and gave me a backache. If you go take your own toilet paper because theirs is tissue paper. The pizza was awful but the French toast at breakfast was amazing, eat breakfast but not dinner. At dinner they charge a 18% pool tax....WHAT! The staff was very friendly and helpful, well except Robert the waiter who I had hunt down to get my credit card back. read more

Pizza and atmosphere were nice, enjoyed Basin hotel balcony a bit more if time only allows for 1 or the other read more

The 1886 Crescent Hotel & Spa - Hotels Near Me - Eureka Springs, Arkansas

Stayed here with my mom for one night on a recent road trip. We arrived just after check in time and the check in process was fast and easy. The hotel is old and beautiful and really interesting to wander while looking at the cool old furniture and historic items. There is a restaurant and bar in the hotel so you don't have to leave it you don't want to. There is also a shuttle to town. The ghost tour was fun and not scary. Unfortunately we didn't have any hauntings during the night. read more

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This is a tricky one. Love the hotel- the vibe, the views, the grounds, definitely feels like stepping back into time. Skybar restaurant on the top floor was convenient and great food and service. There's a shuttle to town or walking paths right from the hotel. The room was tiny (king with balcony). The balcony was great though! One side of bed is pretty much on the wall so no night stand or easy way out of bed if you're on the side. Tiny bathroom also. All things I can live with for the greatness of the other parts of the hotel, but only if the price for the two nights wasn't as high. We have stayed in other historical hotels and this was the most we've paid for two nights. So- either lower prices or nicer rooms and I would give 4 or 5 stars. read more

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Stunning grounds, immaculately kept, beautiful views, interior is Romantic and the event spaces are to die for! Came for a wedding and wasn't disappointed. The bar staff was amazing and kept up all night with our family. The reception area was amazing, the food was AMAZING the wait staff were so professional. The bathrooms are so nice and there are tons of areas to lounge and get away from it all. Lots of parking. Just a beautiful place read more

Good was they were able to switch up the rooms we rented. Bad is the place needs major repairs . I understand it's old but it needs renovations in plumbing walls. Customer service was fantastic in every area of the hotel. Other thing they have House Cats yes I thought it was neat but the website needs to let you know there are Cats inside the Hotel roaming around. Food was good from upstairs and downstairs. And the van driver was pleasant and reliable. read more

I originally gave the place a two star review a couple of years ago but we decided to give it another try. I'm glad we did! We were treated very well, the staff is responsive, our room was small but clean. We enjoyed the pool area. The hotel offers free shuttle service to and from downtown Eureka Springs which saves the hassle of driving downtown and parking. They offer room service as well. A landmark hotel, worth the visit. Hints: ask for a room at the ends of the hall, away from the ghost tours. Learn to love the stairs, there is only one elevator. Say hello to Ozzy, the Hotel Cat! read more

Amazing, unique and historic hotel, in the beautiful Ozark mountains of Eureka Springs. Something for everybody and a pet friendly hotel we had an amazing time and enjoyed the restaurants the phenomenal New Moon Spa and the various hotel activities, including yoga and the haunted house tours! read more

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We did not stay at this hotel, but we did eat at the sky bar and go on the ghost tour. It was beautiful and eery, although like others said, this is a great hotel if you enjoy historic places. If you are looking for luxury, this is not it (I don't know why you would come to rural arkansas and look for luxury though...) It was so charming to us, and we love our diy ghost hunts! read more

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We had a ball on our tour with EMF! He did a great job keeping us engaged and interested. The tour started on the fourth floor with a brief history of the hotel and city-tying them together nicely. As we went to each floor we were told of one ghost story or another. Since it is a real, operating hotel we did not expect to go into any rooms as some other reviews mentioned their disappointment in. If you do want something more hands on, they do offer a seance style tour. However, I would stick with EMF, he's great! The tour ends in the morgue with some really neat artifacts from the hotel-definitely check this one out! read more

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From the $20 per day Resort Fee, that seems to cover the non functioning elevator and non working ice machine, to the 18% Service Fee in the Restaurants Bar these people will nickel and dime you to death. Our waiter let us know that the 18% fee was a "Gratuity" split between all workers but we could add an additional 20% if we thought his service was adequate. The maintenance on the Hotel is non existent. Our door stuck due to a loose hinge, two burned out bulbs in the chandelier, squeaky floors and did I mention the elevator that wouldn't let you out on the first floor. Then there was the 60 minute massage that lasted just over 45 minutes. Needless to say I do not recommend and I will not return. Such waste potential on what could be a beautiful resort. read more

Management is sadly lacking at this property. The guy at the desk set the wrong tone when he kept me waiting for about ten seconds before finally looking up and asking snottily, "Can I help you?" Uh, yeah, checking in. I also had a less than cordial experience with a woman at the pizza bar upstairs. The hotel itself is cool. I randomly was assigned the most haunted room, but I have no ghosts to report. The ghost tour is overpriced at $30. The nearby town is fun, with lots of shops, restaurants, and bars. The free shuttle service is a nice touch. As is the free and large parking lot. Overall, it's a beautiful, interesting old property. But for what they charge, it should be a nicer experience. read more

Food was excellent and great view from the balcony. Good services as well. The Philly Cheesesteak was incredible!

The inside is charming and a little spooky. The front of the building looks fairly clean and kept up. Outside at the back, however, could use a little work. The landscaping was untidy and grass and weeds were growing up a bit. We did get to see and pet Jasper and Ozzie, though. They were cute. The room we went into to start the ghost tour smelled like an old band room. If you know, you know. Like there was a water problem that soaked into the carpet or something. It just smelled....musty. read more

The 1886 Crescent Hotel & Spa - Hotels Near Me - Eureka Springs, Arkansas

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Amanda was awesome. We had a great time with her at the wine tasting and at the bingo night. She made out stay fun and memorable.

We did not stay at this unique hotel, but ate breakfast there. The stuffed French Toast was absolutely wonderful. It was the best French Toast my wife and I have ever experienced. read more

The 1886 Crescent Hotel & Spa - French Toast - Hotels Near Me - Eureka Springs, Arkansas

I love historical buildings and places. The Crescent is a really cool hotel built in 1886. They have done a good job restoring it to its past glory. The grounds are well kept. They have a free shuttle to take you into town and back so you can leave your car in the ample parking lot instead of trying to park in town. They offer a breakfast from 8-11 in a great restaurant. You can do buffet or order off the menu. Strange that they don't offer lunch or dinner. Maybe they don't want to compete with the restaurants in town. They do have a pizzeria on the top floor. We ate there our first night. The pizza was great. They only offer one size - way more than 2 people can eat. My only complaint is the bed in our room. It may be original from 1886. IT SUCKED! The mattress was hard as the floor. The mattress sounded like and felt like the springs collapsed or something. The pillows were hard as rocks. I may have gotten 2 hours of sleep a night. I did get a short nap after my wife and I spent the day walking around downtown. Not sure I would recommend people stay here unless they have rooms with better mattresses. Definitely a place to come see even if you don't stay here. read more

We had an absolute blast playing bingo with Amanda! Made some memories that we will never forget. We just love this place!!

The food in both restaurants was great loved the breakfast and Hawaiian pizza, staff was friendly service was good I don't really have anything to complain about its a beautiful hotel. read more

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Must see in the area Really legit old hotel Said to be haunted Great pizza at Skytop Bar Definitely a must do Great service read more

The 1886 Crescent Hotel & Spa - Big old Calzone - Hotels Near Me - Eureka Springs, Arkansas

We went in April, and they were renovating hotel. The hotel looks awsome! The outside kinda looks like a castle, the inside has a lot of cool woodwork, and old world charm. I LOVED the two hotel cats! They even sold a plushie that looked like them in the hotel store lol. So the hotel is supposedly haunted because it used to be run by a fraudster fake dr who sold miracle cures for cancer and it of course did not go well. Did not see any ghosts but enjoyed the ghost tour. It's been on ghost adventurers and hunters tv show. The breakfast buffet they had was really good they made omletts for us. The bar on roof area was really nice they had a musician come by and play each night and we played bingo during drinking. They have a shuttle service that is really quick and free so you can go enjoy shopping without having to walk up the huge hill to hotel. Rooms were comfy, and since they are renovating it can only get better! read more

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1886 Crescent Hotel & Spa: I really appreciate how dog-friendly (and dog-owner-friendly) the Crescent Hotel is. We came off of a 12+ hour drive and it was easy to get in with my pup (who doesn't like being around people). It was easy for me to get food and drinks and room service is available too. There was also plentiful green space and trails for walking dogs. We stayed in the South Penthouse and I really enjoyed the room and view, especially the orange harvest full moon rising alongside the fireworks on the 4th. Very memorable Tip: The hotel was crowded on the holiday weekend, so be prepared for that. read more

The 1886 Crescent Hotel & Spa - South Penthouse - Hotels Near Me - Eureka Springs, Arkansas

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We stayed here for 3 nights which included Christmas Day. We Had a minor hiccup with our room which was promptly resolved by Manager on duty WITHOUT us saying anything-the staff reported the issue. Highly impressed! Staff very friendly, service exemplary. It is an older hotel which in spite of updating maintains the charm of era wherein it was built. You must visit the spa for massages as well! Can't say enough good things about this place. Definitely going back in the spring'nn read more

You will love it if you want to stay there because you like staying at historic hotels. You will not love it if you like staying at luxury hotels. The good: Beautiful lobby, very historic feel. Our room was pretty and had a neat skylight. The pizza was yum. Ghost tour was entertaining. The bad: Everything is overpriced, even in the off season. Our room was not worth what we paid. The shower was awful- hot and cold blasts, low pressure. Lots of noise from the hallway and bar (if we opened the curtain people sitting at the bar balcony could look right into our room). The bed was not comfortable. The ghost tour was fun but again, not worth what we paid. There's some crazy fee attached to the restaurant bill that is 18% but not a tip and doesn't go directly to your server. I guess you're supposed to feel bad for the owners having to pay their employees a living wage, so instead of just raising the price on the meal they tack on an extra 18% that you're not expecting and then you feel like you still need to tip. After one meal I refused to eat any more onsite because of this. The ugly: We went to the bar on the 4th floor. The prep area was very dirty looking and our overpriced drinks were terrible- neither of us could even finish them. read more

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Well first day we arrived we were put in a corner room with a window unit on the floor almost. Not cooling. Complained and they moved us to a nicer room air was great. The noise level with their ghost tours up and down the halls was disturbing as people were talking loud. Constant doors closing and u can hear them a long way down the halls. Staff or somebody was constantly moving something it seemed above us. The workers dumping beer bottles from one bin into a dumpster making loud noises in the early morning while u are trying to rest what a vacation is for some rest and relaxation. Priced at $210 a night one would expect more than that. The staff was nice and Steven the night manager was helpful in the move the first night. We could have stayed In a motel 6 and gotten better rest. We'll never go back and would not recommend it as a staying place motel. Find another location! read more

Stayed for a long weekend. Let's start with the good: the food was fantastic!! The Stuffed French Toast was amazing. Eat it every day you are there, I swear, you will see Jesus!! The pizza was really good too. The shower was also notable, great water pressure, and it got nice and hot very quickly. The beds were comfortable and we slept great while we were there. The Ghost Tour was informative and enjoyable, loved ending in the morgue, nice touch. We had lovely interactions with all of the staff. Had a few treatments at the spa which were also great. Now, the not so good. The entire place looks a little tired and dirty. The windows and the plastic lining on the balcony in Skybar were dirty. Absolutely filthy. And if what we can see is dirty, what about what we can't see???.... The scuffed paint was a downer too. The lighting throughout the property is also really bad, almost like it's still 1880 and I didn't like that I could see dead bugs in the ceiling fan in our room. The holiday decorations looked old and tired, there was no cohesive theme and it looked thrown together. It's a shame, given this property's rich history and sadly fading grandeur. Glad I had the opportunity to stay here but I would love to see some improvements before I chose to return. read more

The resort fee of 20 dollars covers "free" parking and they also attach 3% to your room charge. They say it is to tip the housekeeper but will remove the charge if asked too. Shady business practices. Nobody has the right to charge you for a "tip." Tips are voluntary and based on services provided. Maybe the hotel should consider paying their staff more instead of passing it on to their patrons. read more

The hotel is lovely and every encounter we had with staff was so pleasant. We live this hotel and look forward to going back. The breakfast was great. read more

The 1886 Crescent Hotel & Spa - Dining room - Hotels Near Me - Eureka Springs, Arkansas

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I stopped in and visited the upstairs bar, view was absolutely gorgeous! Staff was very friendly and answered so many historical questions I had. read more

Larry was pissed we didn't stay here. The rooms are all unique and each one has a story. You can tell The Cresent was a masterpiece in its heyday. It's hard to deny this place is well appointed. It sits atop one of the highest points in Eureka Springs so views of the area are amazing from the upper levels. We really enjoyed the ghost tour. The hotel is old and scary and even though I'm not a huge believer in the paranormal this place/tour had me thinking there might be ghosts in our presence. The tour took us all over the hotel/grounds so we got a good taste for what we missed out on. If you are going to Eureka Springs stay at The Cresent. This is the coolest place in the area. read more

Husband and I had our honey moon here in 2009. Back then the hotel had been really ran down, stank on room carpet, there is and always will be that alcohol odor in the rooms on the floors. The floors were and are constantly dirty. Fast forward: Finally, now today, they have raised the banister due to having past accidents. The stairwell railing have always been too low until they raised them. So be careful!! The stairs are a mess... and they need better support! Each hotel room floor staircase has a slant which makes it very hard to walk up or down... I have had problems walking these -and no I was not inebriated. The hotel altogether has a musty odor.. walls chipping paint, and less than stellar service. The reason I know this, because I took a ghost tour, for $28 plus extra fees.. for myself, husband and older daughter.. they charged me full price for my 11 year old son, tickets sell out quick for children 5-12 and still charge you full price for the child at ADULT admission. I miss the man who used to be a tour guide here. He was authentic and personal due to his grandma once worked there way back when. He was a sensitive and truly cared about giving the "ghost walk tours." The charm has worn out. read more

Pasta is below average. Dessert wasn't baked, tried to send it back but they argued about it. Won't be back

We had a reservation here for a stop on our way home from a longer vacation. We had an accident on the vacation and had to drive straight through to go home and cancel the reservation. They refused to return the money despite our situation. Additionally, we had reserved it at full price, yet they were sending us email deals for the same date for about half price. They kept it all. I understand this could boil down to business practice but it just left a bad taste in our mouth. As a result of this practice, we are likely done with Eureka Springs as a whole. read more

i went there for my uncle's wedding and it was absolutely beautiful. the food was amazing, the views from the top floor are incredible (especially at night), and they have a ton of fun activities to do. read more

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The grounds are absolutely stunning - great views and beautiful landscaping. The staff is very friendly, especially in the Crystal Dining Room. And the on-site activities and free shuttle to downtown were a nice perk. Unfortunately, most of our other experiences and observations did not meet expectations. The hotel is known as a haunted hotel, so ghost tours are offered. Unfortunately for us, the ghost tours stopped right outside of our room. So for 4 solid hours each night, we would hear the stories and laughter from the groups right outside our door (and there is no noise buffer with this old hotel). We took the tour ourselves one night and found it very boring. The majority of the tour consisted of the guide showing us blurry photos other guests had taken. I had hoped for interesting history and stories, but what little of that existed in the tour was told in a lackluster fashion. In addition to the noise from the tours, our room on the third floor sounded as if there was a bowling alley above us. All night, we heard tremendously loud noises and crashes. The kitchen to the Skybar may have been above us accounting for the noise. It quickly made sense why a seemingly random box fan was left in the room. Using that each night was the only way we were able to get any sleep. There are on-site dining options, but none of them were terribly impressive. The breakfast in the Crystal Dining room was absolutely disgusting. Dinner there is okay, but way overpriced. If there's a wedding (which there was during our stay), they close down the Crystal Dining room. The Skybar had decent food, but terrible service and a long wait if you wanted to be seated out on their balcony instead of in the grimy bar area. The rooms are equipped with miniature fridges, but no microwave. There is a communal microwave on the first floor. Our fridge froze and then thawed, seeping tons of water all over the carpet and soiling a pair of shoes. This went unresolved and left a foul odor in our room the entire stay. There is only one elevator and it is extremely slow. One night, it broke. I went to the front desk to alert them, but the staff did nothing - no sign, no action - nothing. The most disappointing aspect, however, was just how little care the interior of the hotel was given. Many have noted it is run down and that is accurate. I was expecting the charm of a historic site, but this place is gross and extremely poorly kept. Simple paint touch ups, reupholstering, and carpet cleaning would have made the aesthetic feel much improved. Instead, it seemed in disrepair and many elements were unclean. Cleanliness should never be an issue! At check-in, they asked if we wanted room refreshes (basic housekeeping expected during a hotel stay) and we said yes. I saw the staff mark it down on their sheet, even. But during our 3 night stay, no one ever came to refresh our room. read more

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the hotel is grand. Beautiful woodwork in the lobby and the staff are helpful. we stayed in the south penthouse (501) and it is a glorified attic. it has no distinct architectural style or decor but worse is that it is rundown and unkempt. the fabric on the couch is dirty and the vent in the ceiling is covered In a dark dust. the tv's in the room were haphazardly installed and the microwave and fridge are in the bathroom. the wallpaper in the stairs is ripped and so dated . it doesn't seem that they are concerned. the staff is nice and the view is beautiful read more

The 1886 Crescent Hotel & Spa - Look at that dust - Hotels Near Me - Eureka Springs, Arkansas

Definitely THE iconic hotel in Eureka Springs with stunning views of the Arkansas Ozarks. We went just before Halloween for the "haunted" experience (including the ghost tour) and the fall foliage was just stunning. As for the hotel, I will state the obvious. It's old...very old. So think dark, one old elevator, 4 flights of stairs, very small rooms unless you purposely book one of the fancier suites. Even with updates as the hotel can modernize, there is only so much space to work with. We booked a two bedroom with a balcony and quite enjoyed the balcony to sit on (although not private as your neighbors are separated only by a divider. The fireplace in the lobby is delightful on cold nights. If you prefer a firm mattress and pillows that's what you'll get. If you're into big fluffy comfy pillows and beds, you will not sleep well in this hotel. Staying at the Crescent is more about the experience than comfort. If you're looking for comfort, you'll want to find something more modern in Eureka. We did the Ghost Tour since it was Halloween season and that was fun. Be prepared to tip at the end, they are not bashful about asking. There is also an envelope to tip housekeeping in your room, and not related to the review but a musician at a restaurant was also asking for tips so by the end of the stay in Eureka I gathered it is local culture that tourists tip for any service, even one you didn't ask for (like the music at the Balcony Restaurant I didn't care for). I also enjoyed some spa services while staying at the Crescent but that's a different review. A Eureka favorite restaurant, Ermelio's, is also within walking distance which is nice because parking in Eureka is a challenge to put it mildly. read more

The 1886 Crescent Hotel & Spa - Fireplace in lobby. - Hotels Near Me - Eureka Springs, Arkansas

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