Quality, responsive, price, friendliness. Overall a great experience. I'll forgive them for not remembering me when I referred them to a friend. It had Ben a few years. read more

Working with Rudy and his team at Palazzo Pools was an absolute pleasure from start to finish. Rudy is professional, knowledgeable, and truly cares about his clients. He took the time to understand our vision and guided us through every step of the process with clear communication and attention to detail. The crew was hardworking, respectful, and extremely skilled. They delivered on time, kept everything clean and organized, and their craftsmanship shows in every detail of our pool. The finished pool is absolutely beautiful better than we ever imagined. I couldn't imagine a better outcome had we gone with another company. We are so grateful to Rudy and his crew. So grateful to Palazzo Pools for making this dream a reality. We highly recommend them to anyone looking for a professional, reliable, and talented pool builder. read more

Palazzo Pools - Our stunning pool - Pool & Hot Tub Service Near Me - Norco, California

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Let me begin with this has been a project we have wanted for many years. However, it was difficult for us to envision the right design due to the layout of our yard. In addition, we had numerous companies give us estimates and designs, but they did not share the same ideas as us. We thought we had found someone who was very close, but unfortunately, he was just not committed, as we later found out. It was pretty unfortunate because that same person consistently bashed other companies and clients. I had given up, but through the persistence of my wife, she decided to contact Rudy with Palazzo Pools. He was available quickly, and we met with him for several hours. We clicked, and we were immediately impressed with his vision. Although, I wasn't sure yet because I did not have an actual drawing or 3D design. We were sold on his experience, knowledge, trust, and background. After talking it over, we asked him to return, and he was immediately available. We agreed on a price, and we trusted his vision. What I liked most of all was that he was able to do most other added extras without having to get other contractors. After we received the 3D design, I was still undecided but excited to see what Rudy had planned with a few modifications. He continued to tell me to trust him. As the project started, we added several modifications and additions, just as in most projects. I would see that Rudy kept his word, and he did provide extras that other companies did not include. He definitely did not cut corners on most things. My wife wanted an outside bathroom with a shower, and he did an amazing job. Actually, his many workers did, lol. We were impressed with the professionalism of his workers throughout the project. When the project was completed, we were highly impressed, and it was well worth the wait and extra money spent. Our project was signed in April and completed at the beginning of October, which was close to Rudy's estimate. However, I have to disclose we did add things, and our city, unfortunately, took almost two months to get the plans approved due to outsourcing to third-party vendors. Our project involved removing our old cement, patio, and landscaping. It was an absolute backyard, side yard, and partial front yard renovation. We added the pool, spa, fire pit, BBQ area with bar seating, landscape-led lighting, new patio, industrial patio gas heaters, outside bathroom with shower, relocating two ac condensers, and cement with upgraded acid wash. Not to mention detailed extras. We have to say we did not regret our decision to allow Rudy and his crew to complete our extensive project. If you look at the pictures, there are a lot of detail included. We trusted Rudy and were very satisfied. He kept us in the loop and called or spoke to us daily to check about any issues. He is an early bird and does show up in the morning to make sure things are going well. I have to say Rudy and his crew were very professional, and we are going to miss them around daily. They became like family, and it was sad when they no longer showed up. It's nice to know I can consider him like a brother and that he is still available on the phone for any concerns. He is also very flexible. Rudy, thank you again. Please express our gratitude and appreciation to all your staff. Now we can enjoy our "Bad A$$" backyard wish i could've posted more pics. read more

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We have wanted to get a pool for many years. Our project was going to involve removing old cement and an alumawood patio. However, we received many quotes that just never worked for us. I contact Rudy from Palazzo Pools. I like his experience and confidence in completing our design and project within our expectations. Rudy kept us informed and contacted us daily. He was available by phone or in person at any time. His workers were professional and very helpful. Rudy had many good ideas throughout our project. He added a lot of extras and created my additional outside bath with an awesome shower. We were so grateful we decided to go with Palazzo Pools. From beginning to the end of the project it was a complete backyard renovation. We finally have an outdoor living area we can enjoy. Thank you again Rudy for your dedication and expertise. We highly recommend Palazzo Pools. read more

Palazzo Pools - Pool, spa, fire pit and back yard remodel including patio cover and bbq area - Pool & Hot Tub Service Near Me - Norco, California

I truly appreciate the great job that Rudy and his team did on our backyard pool/spa. My wife and I had been wanting to call someone to take a look at it for a while - while we've got a great setup, we had a leak in the spa wall near the skimmer, and it was only getting worse. Plus, the top of the spa was a reddish-brown concrete that looked dated and had a few cracks - we were interested in replacing that as well. After calling Rudy, he was very responsive, and he was able to quickly come over and take a look. In the course of our conversation I also mentioned a few other issues my wife and I noticed - white hard-water stains on the spa tile, algae buildup, old pool equipment that couldn't be controlled via Wi-Fi...after listening to our concerns, he was able to offer ideas/solutions, show us pictures of other projects as examples, and quickly put together an estimate. The subsequent work went smoothly and without any issues, and we are more than pleased with the final result - our spa and water fountain looks like new again! He even helped us find a new pool cleaner company, as our previous one hadn't been maintaining the water correctly (which caused all of our various staining issues). I appreciate Rudy's responsiveness, attention to detail, and follow-through - he did everything he said he'd do, and more, and at a great price too. Highly recommend Rudy and Palazzo Pools for your next construction project! Thanks Rudy! read more

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I would like to get on here to say that I'm very satisfied with the amazing pool & spa that Palazzo Pools built for us. We told him what we wanted and he made our vision come true. I totally recommend him for anyone that wants to build or remold an existing pool. Rudy the owner is very friendly , professional and has great customer service. We love it!!! Amazing work! Thank you Rudy read more

Palazzo Pools - Pool & Hot Tub Service Near Me - Norco, California

Love everything in the design landscaping Rudy is excellent , Hones and have a good design skills read more

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If I could give Rudy from Palazzo Pools a million stars, I would! This man and his company completely saved our project, after a horrible experience we had with our initial contractor who had their licenses revoked. I came across Rudy and Palazzo Pools on Yelp, and my only regret is not contracting him from the beginning. Rudy showed up to my house a few minutes after my initial phone call to inspect the damage. He was honest and luckily for us he was willing to take on the job. Before continuing the project, he inspected and tested the work previously done. When leaks were found, he made sure to fix them to avoid future issues with our plumbing. He was thorough with all his inspections, which we really appreciated. Rudy always kept the lines of communication open. He was extremely detailed and if I ever had a question he was responsive. He offered suggestions to our plans that we hadn't considered. At the end, our project turned out a hundred times better than we had planned! Palazzo Pools has a solid team of dependable hard workers. These men arrived before 7:00 am and hustled throughout the day. They were polite and kind. They were also extremely clean and organized. If you are looking for a pool contractor who you can TRUST, who is RELIABLE, and who offers QUALITY work, I highly and wholeheartedly recommend Rudy and Palazzo Pools. Señor Rudy, my family and I cannot THANK YOU and your team enough; it's been an absolute pleasure and I know we will complete many future plans together! read more

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We couldn't be more impressed with Palazzo Pools and Rudy's exceptional expertise. After having a couple of other pool leak detection companies come out multiple times without success, Rudy's patience, knowledge, and advanced methods finally pinpointed the source of our leaks: primarily under the spa, along with a few other areas. He was communicative every step of the way, clearly explaining the issue and presenting us with practical options to move forward. Rudy and his crew were timely, cleaned up after their work and were highly professional. Once the leaks were identified, it took about a week for them to carefully remove the concrete, repair the leaks, and restore the concrete and PebbleTec seamlessly. Rudy has also followed up several times to ensure our satisfaction, which speaks volumes about his commitment to customer care. If we could give more than 5 stars, we absolutely would. Palazzo Pools has been far superior to any other company we've worked with, and when the time comes for our pool restoration, we will not hesitate to use them again. read more

After reaching out to several pool companies, Palazzo polls was one of the only ones who returned our called, showed up to give us a free estimate, and within 2 days gave us a sketch layout with options to choose from of our future pool to be made. Rudy and his entire professional team turned our grassy backyard into an unbelievably beautiful resort pool oasis!! The palazzo pools team works very hard and in a timely manner. There is no BS or a mess or trash ever left behind from the crew. Rudy cares about getting the job done right the first time and does daily check- inns with his team of guys making sure it's done. Rudy is great to work with and very clear and honest in his communication and only has his clients best interest. This being my husbands and myself first pool ever built from the bottom up, Rudy was fully helpful throughout the entire process from us picking out our coping stone, waterline tiles and even helped narrow down our bbq countertop that would help flow and match the rest of the backyard being built. We are absolutely in love with our beautiful resort pool and backyard! "It's bada**" Thanks Rudy!! read more

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I want to tell anyone thinking about getting a new pool or remodeling their existing pool to call Palazzo pools. I had started my backyard makeover, with a new pool build with another pool contractor and I had problem after problem. I was referred by my best friend who just remodeled her pool with Palazzo pools and was thrilled with how it came out. I called and Rudy the owner came to see me the very next day and was willing to take over my job. I can not say enough great things about this company. Rudy and his team were reliable, professional, kind, and their work was impeccable. My project came out better than I anticipated because Rudy and his team are such perfectionists. Rudy (the owner) was hands on during the whole process and I never had to stress or worry about a anything. I am amazed on how quickly they got my whole job done. They do everything correctly and do not cut any corners. His bid might not be the cheapest bid you get, but now I understand why. Quality, craftsmanship, experience and expertise is what you get with Rudy and his team. My backyard looks like a beautiful Greek Villa oasis now and every time I go back there I feel like I am on vacation, you wouldn't believe how many "wows" I get and how many people are blown away by the transformation. It was worth every penny! If your looking for the right pool contractor don't hesitate to call Rudy and Palazzo pools. Thank you Rudy for giving me and my kiddos the backyard of our dreams! read more

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We had to revamp our almost 30 year old pool with broken equipment. We Got three quotes from different companies and I will say Rudy/Palazzo Pools was not the cheapest but honestly he's proof you get what you pay for and our pool is beautiful!!! From day 1 he made us feel comfortable and he was so knowledgeable and personable, we felt like we were dealing with an old friend. Big Plus he had our pool done within 3 weeks!! His crew was amazing, quick, hard working and very clean-they never left my backyard messy Love Love Love our new pool! I HIGHLY recommend Palazzo Pools!!! Thank you Rudy!!!! read more

Highly recommended, awesome work, Wall and and landscape looks great. Thank you Rudy !!

We had Rudy come out last year to do our Spool and a fire pit. I like to wait a bit on reviews just to make sure everything is goin good. We called 4 different companies 2 never even showed , the other came out and took 3 weeks just to send a quote . Rudy was very informative, got back to us in a timely manner and did a great job on the end result. Since it was in the middle of Covid we did have slight delays here and there for permits and stuff but nothing crazy. After all was done we did run into a little hiccup but Rudy was there with his guys till the issue was fixed and that's all you can ask for out of a company. He stands behind his work and takes a lot of pride in his work. We definitely recommend Rudy for your next pool build! read more

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Rudy delivers on all promises. His work is flawless. We just needed a pool remodel but he replaced everything our pool looks brand new and all pool equipment is upgraded. We have recommended him to our friends who have pools or are looking to build a new pool or just transform their yard in an oasis . read more

Rudy and his team are the real deal. Had a pool repair need and he made it happen - on the weekend even! Won't go anywhere else for any pool needs in the future. 10/10 recommend. read more

Showed up for a meeting which seemed productive, but never followed up with a quote or phone call. Disappointing

We began our pool journey with an unreliable, crooked contractor. The other contractor left us with an expensive whole in our backyard and a mess surrounding it. We saw a nearby home that had Palazzo Pool working early and staying late daily. They appeared to have it together, the workers were uniform and they never left a mess outside. We reached out to Rudy Lopez, who was brutally honest; and who was unafraid to repair the other guy's mess. Rudy had such beautiful ideas and he was communicative and reliable. We thank Rudy and his professional team for rescuing our home and for beautifying it! read more

After getting multiple estimates I decided to go with Rudy from Palazzo Pools. From the very first time he came to my home, he was very professional and kind. My pool was old and had a water leak, he gave me a good estimate and was honest by telling me that depending on the source of the water leak it could be a little more. I told him what I had in mind for the remodel of my pool not only did he helped me but he added some of his own ideas and I really liked them. The professional matter in which he conducts his business it's a big plus for me. He keeps in touch throughout the entire process and kept me informed of every process on a daily basis which that made me feel very at ease. I'm very happy that I choose him to handle the remodeling of my pool. It was a pleasure working with Rudy, the work was completed at the time he promised he's employees were all very kind and courteous and left my backyard clean on a daily basis. I know that I will call him back for any other jobs I made need in the future read more

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I requested a quote for a remodel on my pool. I don't know if it was because I was a single woman but their bid came in 3x times higher than the other 3 bids I had collected. Almost 100,000 for a remodel. For that price I could've installed 2 brand new pools. Thank you but NO read more

We have a pool that I was ready to write off as a lost cause. After being emptied of water more than 10 years ago the plaster was cracking, there were missing tiles, the lights and pump and filter were no longer functional - the pool was a total disaster. After meeting with several other pool contractors and a limited budget for repairs my wife and I were pretty discouraged about the cost and time needed in order to salvage our pool but as we are trying to sell the property our real estate agent told us we need to either fill it in or fix it as no bank will finance a home with a pool issue like the one we had. We had set our minds on one of the pool contractors we met with and were prepared to sign a contract when we had a list minute referral from a friend who advised us to give Rudy a shot. We are so glad that we did. Rudy's team did an unbelievable job repairing our pool including saving us $3500 on redoing the tile as he was the ONLY contractor that had suggested bead blasting the old tile to restore it's luster and matching the old missing and chipped pieces with new tile. They just replaced the ones that were missing instead of trying to charge us for a re-doing all of it - Brilliant! I mentioned we were in a budget - and he was able to find a nearly new but slightly used pump and filter that saved us almost another $2700. Lastly the speed and excellent quality of the work should be noted as well. We went from a ugly, cracked eyesore that collected rain water, leaves and debris into a mini swamp to a pristine beautiful pool in less than a week. Rudy and his team were on-time and kept their word on everything they said they would do including patching some concrete cracks on our pool deck. We can't recommend Rudy and his team enough. Before your commit to anyone else do yourself a huge favor and give him a call! read more

I have been meaning to post a review of Palazzo Pools. Rudy and Palazzo Pools have been nothing short of stellar!! My backyard remodel started back in November 2019. Rudy the owner came by our home to hear our ideas of what we wanted to do to our pool. Originally the plan was to add a spa and move the retaining wall back to give our yard some more room. Little did I know that was the beginning of our dream backyard oaisis!! Rudy from the very start knew what our vision was and had the creativity to make it happen. We obviously had a budget in mind as my wife and I work hard for our money. Rudy came back with an estimate that was a little outside our budget, but after some follow up consultations, we came to an agreement and signed the contract to start our project. Rudy explained the different phases of the project, the expected timelines and I can tell you it was pretty much spot on! Each phase was handled professionally and to our complete satisfaction. Rudy would visit on-site consistently to manage the project and to make sure things were progressing. His crew was fantastic. They did their work in an organized fashion and would clean up at the end of every day. Our family has dogs, so we had to tear down gates so the workers could access my backyard. Each and every night before leaving the guys would make sure to rebuild the barrier so my dogs couldn't get out. One day my little dog did get out because my wife didn't see her leave. It wasn't any fault of Palazzo Pools, but Rudy still felt bad and took time to search for my dog on his own. Luckily a kind neighbor found her. During the project if I had any questions or concerns I was able to reach Rudy by phone or text and he would make sure things were taken care of. Rudy is a very detailed guy and would notice things that I thought were not a big deal, but to him it was important. He would change things up midstream in the design, making sure I approved of course and with no additional or hidden costs to me. Everyone knows the saying the best laid plans of mice and men. Changes are inevitable, but Rudy makes things seem so under control and without disruption to the over all timeline. The only real delays to the project were due to mother nature. Lots of rain in December and January. Please take the time to look at all the pictures. There you will see the before and after transformation of my backyard. I can also tell you the workmanship Rudy's guys put in is top notch. Rudy showed me pictures of jobs he's worked on that make my pool look like a puddle. But I will tell you the work and effort his guys put in, you would think my pool is one of those expensive over the top ones. Credit goes to the excellent customer service of Palazzo Pools. Rudy is a people person. He is there to make sure you are happy, not to rake you over the coals. It's refreshing to see a pool contractor that over delivers instead of the usual under delivery and project delays. The bottom line is that if you're looking for a new pool or a pool remodel and everything in between Palazzo Pools is your one stop shop! I can honestly 100% recommend this company! I think my review speaks for itself. Give Palazzo Pools a call. You will not be disappointed!! Feel free to contact me if you need more information on my experience with Palazzo Pools. read more

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We called Rudy because our pool started to leak. Rudy, the owner, came over and personally listened to every concern, every wish and told us what was possible. They got to work quickly, and the result is amazing! The pool is gorgeous, equipment is all upgraded and Rudy gave us the features we always wanted. We are grateful for Rudy's years of experience and his great attitude. read more

Palazzo Pools - Pool & Hot Tub Service Near Me - Norco, California

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After years of having a rock pool and then watching it start to fall apart we knew we needed to get it fixed right away. The knowledge and experience that Rudy brought to us not only made us confident and comfortable working with Palazzo Pools but excited about our new pool. Yes, we had to redo everything top to bottom. We were shocked to see the issues our pool had, but so thankful now that our pool is safe AND beautiful! I am in real estate so I know the value of working with a professional and the value it brings to your home. He consistently delivered for us and the timeline they committed to getting it all done. I cannot share enough about how great our experience was with Palazzo Pools. Thank you Rudy and thanks to your great crew! read more

If anyone is thinking about adding a new pool or for renovating your old pool, I recommend using Palazzo Pools. Palazzo Pools and their team work is very professional and reliable.They get the work done in a timely manner. No delays no games. Palazzo Pools get it done with perfection read more

Let me start by saying that Rudy and his crew SAVED us! We got scammed over the Summer out of thousands of dollars. Needless to say that LOSING that much money affects your home value, your marriage and your own sanity. I was devastated to the point where I had to start taking anxiety meds over the whole ordeal & etc. But we knew that we couldn't leave our backyard torn up and the pool pitted. So we scrounged up what we could and I contacted Rudy at Palazzo Pools. He took a chance (& listened to that little voice in his head) and called me back right away. He was sincere, he was honest and he was knowledgeable. Little did we know that it was better that the previous person working on my pool didn't "finish it" because the workmanship left behind for Rudy to correct was shotty and scary, life threatning scary! Rudy was thorough in explaining our options and fair in his pricing. He worked with us every step of the way making sure we were comfortable with the process, gave us extra reassurance when we needed it and the know how along the way so to avoid any future scams. Palazzo Pools came in, repaired and finished the work and we could not be happier with our new pool. The crew was always on time and never slacked off, and I always appreciated the company shirts & trucks...very professional! Thank you Rudy and to your crew!!! read more

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We had to redo our pool and had Rudy from Palazzo Pools come in and give us some design ideas and quote the job. We hired Rudy and his Awesome team to tackle the job for us. Not only did they get it done in less time than he estimated but his staff and the quality of workmanship was more than we could ask for! From start to completion Rudy was there everyday overseeing the job. Just can't say enough about Palazzo Pools...... they get an A+++ from us. Thanks Rudy. read more

I recommend Palazzos Pools they were the best out of other companies that we got estimate. Rudy Lopez is the owner he reassured us of peace of mind they would have our pool done before summer was over. When you invest a lot of money it's scary because you hear of other contractors taking your money and never finish the job. Rudy's team was amazing they did an awesome job. They came every morning until the job was done. They did their work with excellence. The quality of the work was amazing. I sure had a peace of mind that this company was going to complete the job. Anytime I called Rudy he was always available to answer my call with any questions I had. My grandkids enjoyed the pool. We are so pleased with Palazzos Pools. He even had a pool cleaner train us on how to maintain our pool. I recently called him because I had questions on how to remove hard water from my tile he's assisted me on what chemicals to use. Just because he finished the job and still has great customer service to help maintain my pool! From the tile to the color LED Lights it came out beautiful! If you are looking for a good contractor to build a pool Rudy Lopez is your guy! Thank you Rudy for our beautiful pool. read more

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Rudy and Palazzo Pools FIXED OUR POOL PUMP that was poorly installed by another pool guy. My husband was impressed because Rudy arrived right on time and was very personable. After weeks without a pool, Palazzo Pools got our pump working THE SAME DAY. We were so impressed with their work, we hired them to maintain our pool weekly. So happy that Rudy was recommenced to us! read more

Rudy and his team did an amazing job on my parents pool! Great customer service and friendly workers. Very innovative and modern work! The whole process was smooth and timely, even during these crazy covid times. Rudy was thoroughly involved from start to finish. We are all excited for the summer pool parties! I will definitely be referring Palazzo Pools to all my friends and family. read more

***LEFT US HIGH AND DRY**** Rudy (owner of Palazzo Pools) was in Northern California advertising as a pool builder with 20 years in the business, Come to find out Rudy just got his contractors license January 2014. Rudy is a great salesman and will sell you on himself and his "family business", (started in 2014)... The whole process was a fight, from him trying to use 2 solar panels when the manufacture recommended at least 5 for my size pool. He tried to use a substandard generic pebbles after quoting us the name brand "Pebble Tec". He guaranteed us the pool would be competed in 2 months (for my Granddaughter's 1st birthday), it ended up taking Rudy just over 5 months. All those 5 Star Google Reviews, ask for proof I don't believe any of them! When he sold us on going with him, one of his biggest thing was doing all the work and not subcontracting anything... This was not the case, there was sub contractor after sub contractor that came here and did substandard work. **One week after we filled the pool we noticed we were loosing over 1 inch a day from a pipe his plumber never bothered to glue. Rudy was nowhere to be found, phone disconnected. I paid $300. to repair a leak before even using the pool. ***Currently ALL THE COPING is lifting and shifting around the pool, spa, fire pit and landscape wall. I have several estimates for repair from reputable pool builder's that range form 9K-12K. Rudy has run down to the LA area and left us hight and dry... Just imagine giving someone over 90K and now have to pay another 12K to fix the mistakes for his poor craftsmanship. I would never recommend Rudy or Palazzo Pools, you will be nickel and dimed as the project goes on. Things you assume is part of the job will turn out to be on you to pay for..also FYI the pools on his website are generic pools off internet. ASK FOR FORMER CUSTOMERS REFERENCES and followup with his customer......Palazzo Pools by Rudy Lopez, not a good thing. We started the project August 2014 was to be completed per contract October 3, 2014, actual completion date was January 2015. It is my belief Rudy worked for a pool contractor then decided to try on his own. We were most likely one of the only pools he did as the contractor. Happy to send anyone pictures and video of the shabby job done on our pool, Rudy can play blame game but he promised to be on job daily however rarely showed up to supervise. Buyer beware! Suddenly your new best friend, evades your calls, demands cash, then just disappears. If you use Palazzo Pool get a completion date, but also demand that he start paying YOU. In our contract there was a completion date but no penalty, so the completion date meant nothing. Please learn from our Family's mistakes. Feel free to contact me.... "Mom", was his name for me.... read more

Palazzo Pools designed and did a fantastic job on our pool. I have never had a pool built before, but I have heard nightmare stories about companies not showing up or not being done on time. Our pool was done with the timeline they promised. Rudy was a very straight shooter on things and was very flexible and helped us out on many things without overselling or overdoing something. And I would like to add that the crew was very respectful and kept our backyard clean. Palazzo pools is the real deal. Thank you again. read more

This is by far the best pool service I have done business with. They installed a grout like filling around my pool because the old one rotted away, which allowed water to sneak under the outer end of my pool. They do everything, Not just build pools. Rudy Palazzo was so good at communicating with us about everything. Their quality of work is great, and the workers seemed very professional. They all had matching shirts with company logo. I highly recommend Palazzo Pools. They seemed to be very experienced with Everything, and if Rudy didn't have an answer, he knew where to look for the answer. I will deff be using them again for future pool related services. read more

My husband and I have had many different pool companies come out throughout the years, but none of them compare. We had our entire pool restored and the work was fantastic. The price was great and they cleaned up everything when the work was completed. We will use them again for any work we need on our pool. read more

Rudy and his crew were professional and where always on time. Rudy was a great communicator to ensure we knew where we were in the project. They re-modeled our Spa and add a big Fireplace in our backyard. They also treated and colored our backyard concrete. This was a complete backyard makeover which came out wonderful. This Medium to big project that we feel very happy with the outcome. Thank you Rudy! read more

Rudy is a very very nice guy, he gave me the cheapest way to solved my spa control panel's problem, and he also gave me the information to buy the materials to fix the edge of my tub, highly recommend if you have any spa problem read more

My tile job was a small one- a wall mural of Mexican tile, but when I asked the owner, Rudy, if his company would do the job, I received the same level of professionalism and attention as someone with a large pool job would receive. Raul was sent to my home, where he quickly installed my tile mural. He also used some of the leftover tile to makeover a plain niche in my fire pit into something special. The price was very fair, and Raul was not only quick, but very clean with his work. read more

What can I say Palazzo pool did an extraordinary job on our pool in Orange County/Garden Geove. Rudy the owner was professional and complete worked with our budget. He was very straight to the point and didn't try to sell us the extra thing s that we didn't need. Palazzo working crew is very nice, respectful and super clean they always pick up after themselves. I would Definitely recommend Palazzo Pools to Family and friends. Thank you Palazzo Pools for your awesome work. read more

"How our Chocolate Lab got us a new Pool" Our Pebble Tec pool looks awesome (THANK YOU RUDY AND PALAZZO POOLS!!) Our new family member was having too much fun digging holes and tracking into the house.. so My wife and I decided on hardscape the back yard. The unlicensed cement worker started trenching our back yard and busted some pool pipes. After calling several licensed contractors we decided to work with Palazzo Pools. The owner Rudy, over the phone provided us some comfort although he had other jobs in process, he took the time to visit us the same day of our initial call. A man of his word he had his crew out the next day working on the fix. If I can make a recommendation to anyone out there looking for remodel, you will get Great Quality and Affordable pricing from Palazzo Pools. I learned a lot as Rudy was present during the project, he provided me guidance and insight to get my hardscape job completed, but more importantly his part of the project was seamless! His teams impressed me. They would come out as scheduled and they would bust out their part of work efficiently and steadfast. "THANK YOU" Palazzo Pools, Rudy Lopez and Team for your Quality work. I wish you and your business many blessings going forward. Your business did a super job. The entire family will be enjoying the pool for years to come, including our Chocolate Lab. read more

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Palazzo Pools of Corona was our answer to pool remodeling! We recently needed complete remodeling of our aging pool and deck, and upgrading of our backyard hardscape and landscape, as well as installation of new pool equipment. Search of licensed and experienced pool contractors identified Palazzo Pools of Corona, owned and operated by a sole proprietor, Rudy Lopez, who also has an A+ rating with the BBB. What immediately impressed us about Rudy was his accessibility and responsiveness. We reached out to him on a weekend and surprisingly made contact though he was out of town with family. Rudy agreed to meet with us early the following week and showed up precisely as scheduled. He spent 4 hours with us in that initial meeting patiently listening to our interests, answering questions, investigating the job site, and offering valuable suggestions and insight on how to approach a total pool remodeling, which we eagerly needed. We liked Rudy on the spot. He was personable, professional, and demonstrated a thorough knowledge of all aspects of pool construction demolition, materials, and techniques. By conclusion of the meeting, we requested a detailed written proposal with estimated cost. Rudy prepared it before departing. He did not pressure us in any manner, but engaged in an open discussion of options to improve, not only appearance and usability of our pool, but its integration with other amenities of the backyard. Within days he presented a written contract specifically detailing the work, fixed-cost for each phase, and overall expense. On the day we signed the contract, Rudy drained the pool in preparation of his crew removing the old plaster and beginning demolition. His crew of 4 to 6 workmen worked vigorously from early morning to late afternoon each day as weather permitted. At beginning of the project, we gave a small deposit to initiate demolition and paid at conclusion of each phase. We witnessed personal pride in workmanship and acknowledge that Rudy runs a business that exercises punctuality and gives the client an outcome that exceeds expectation. He showed us dependability and reliability. He was on site each day; brought materials as needed; personally oversaw each phase of the project; and kept us fully informed of each step being undertaken. We were amazed at the transformation of our pool and backyard. We found that Rudy demonstrated experience, creativity and an innate ability to design, construct, and remodel pools and hardscape features, which bring style and beautification to one's pool and outdoor entertainment center at fair and competitive pricing. It is obvious he approaches his work with enthusiasm, places an emphasis on customer relations, and ensures his product is of the highest quality. He impressed us with his knowledge of materials, construction sequencing and processing, artistic vision, and managerial approach to getting the job done. Not only is he generous in his time and talent, but in showing professional courtesy and friendliness in the manner in which he approaches his clients. In our opinion, he is the kind of contractor you would like and respect. read more

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