We went there yesterday to buy couple of pallets for backyard project. We didn't know they only sell pallets in bulk to the business. One gentleman answered our inquiry and offered us four pallets for free as we only need them for home project. He even loaded four pallets onto our van. He gave us a full service experience even though we visited this place for the first time and we are not a business customer. I regret that I didn't even ask the name of the person who helped us. He is a really nice person. He built a great relationship with the customer. That reflects the culture of the business that takes good care of the customer no matter it's big or small. I greatly appreciate it. read more

Ramon from I&R Pallets is the best! He's reliable, always on time, and gives me the best prices for pallets. There's times where I need pallets the same day or next day and he's always able to deliver them on time. I can't thank I&R Pallets enough for their continued service throughout the 10 years I've been working with him. I recommend him to all my colleagues in the industry. If you're looking for someone who's reliable, has great prices, and quality pallets you need to speak to Ramon. 10/10 best pallet supplier I've worked with, and I've worked with dozens in the past. read more

Ramon from I & R Pallets is the best! His company just finished delivering me 1,000 pallets to my business on time. They have plenty of inventory every time I call. They also have really good prices, and they help with loading and unloading if needed. We called and placed an order the day before, and they were ready the next day at 1pm. I highly recommend working with them and I recommend every business I work with or know to order from them. I'm more than satisfied with their service. They really are hardworking honest people with pallet prices being reasonable too. read more

Pallet Company Pro exceeded my expectations! Their pricing was amazing & Their team was incredibly helpful from start to finish and made the entire process smooth and stress-free. Communication was clear, they were responsive to all my questions and help me measure everything to fit perfectly. It's rare to find a company that's this reliable and professional. I truly appreciate their attention to detail and commitment to customer satisfaction. I highly recommend Pallet Company Pro to anyone looking for dependable service you can trust. read more

Amazing customer service! The manager Ramon was so professional and courteous! He was highly knowledgeable and provided excellent customer service from the initial phone call inquiry to meeting in person for the pickup. He went above and beyond to ensure the quality of the product was top grade. I would absolutely recommend going to I&R Pallets in LA and working with Ramon for any of your business, personal or industrial projects! Thank you so much Ramon for making the process so seamless, you're a true asset to the company! read more

As soon as I called this morning, Ramon provided exceptional customer service. He inquired about how many pallets I needed, the exact measurements, etc. once I arrived after work, Ramon greeted me. He informed Salvador the manager what I needed and he went to the pallet area and came back with 50 pallets. Salvador also helped him get them in my truck.  Any pallet needs this is your place. I'm all for customer service and I'm super happy I was able to get what I needed! Thanks, Ramon and Salvador. Great service indeed! read more

I & R Pallets is the best! I contacted them when I decided to build a pallet deck in my backyard. With my work schedule, I couldn't make it to their yard before they closed, so Kevin arranged delivery of the pallets to my home per the specs I gave her over the phone. Most of the pallets were perfect. The couple that wasn't quite what I needed was replaced the next day by their delivery man with no hesitation. Super affordable/quality pallets, and very friendly accommodating service. I would definitely use them again. read more

I & R Pallets was great. In the difficult time like this, they still managed to take in new customers like us and they were willing to trust & cooperate by sending us pallets despite it being a last minute order before the holiday. This was during a time where we couldn't find pallets anywhere else!! They even waited patiently after their first delivery when our payment system was having the issues. They are great people to work with and I would highly recommend them to others who are looking for pallets. read more

I & R Pallets was great. In the difficult time like this, they still managed to take in new customers like us and they were willing to trust & cooperate by sending us pallets despite it being a last minute order before the holiday. This was during a time where we couldn't find pallets anywhere else!! They even waited patiently after their first delivery when our payment system was having the issues. They are great people to work with and I would highly recommend them to others who are looking for pallets. read more

Kevin has been very helpful, we've received 500 pallets from them this past month and are very pleased. They waived the delivery fee because it was our first order which was much appreciated. The driver Israel is always on time and Kevin follows up promptly via email and text to confirm eta. He also calls after the delivery to make sure everything went well and see how they can improve. We love working with I & R Pallets and we highly recommend them to others. read more

Highly recommend. Very prompt, professional and polite. The service was excellent. Upon arrival, they were ready for us and we were assisted immediately. They were very knowledgeable and knew exactly what was needed to load our vehicle. All in all, we were in and out in about 10 minutes due to their efficiency. Very friendly! They were so nice to our dog and even offered him a treat! The cherry on top... the manager even asked if our dog had any allergies! read more

Absolutely amazing service. I was referred by a friend to purchase pallets from here. I gave Ramon a call and he was super friendly and gave me a very reasonable price to purchase 100 pallets. I had been struggling to find a good place to purchase pallets from. However, ever since I found about I & R Pallets it looks like they have gained a customer for life. This is the only place I will go to purchase pallets from now on. read more

Best place in town to buy wooden pallets or to sell pallets. If your buying wood, the wood is from recycled pallets, so they are definitely environmentally friendly. If you're buying pallets they make special orders. Talk to Ramon in the office. Super easy to work with, get in and get out. Your waiting for 5 min if you go in-person. If they don't answer make sure to leave a voicemail they will get back to you the same day. read more

Give them call they answer 24/7. If you're going to show up in person give them a call 5 minutes before your arriving. They'll let you know to come in or wait outside. They unload the pallets fast! They were able to get everything on the truck within 15 minutes and and I was on the road again. Great business, great guys, super helpful. Highly recommend. Best, Felipe Fernández read more

Ramon from I & R Pallets is the best. He always takes care of me. I won't go anywhere else for my pallet needs. Very very impressive and professional company, I can't recommend them enough. I will continue to work with them as they not just "save the day" for us, they are better priced than anyone else. Thank you Ramon for working with me! read more

I have been doing business with I & R Pallets for around 5 years now and I have to say these are the best quality pallets that I have found over my 20+ years of dealing with different pallet companies. The service is second to none and the quality is Grade A. Thanks again for setting and keeping the standard as high as you do! read more

I was referred to I & R Pallets, I must say great selection. The employees provided great customer service, it's rare now a days. They went above and beyond to make sure the pallets arrived on time, and in good quality. I would highly recommend I & R Pallets and I will be returning back soon. read more

Big thanks to everybody at I & R Pallets. They came through for me at the last minute I needed 50 pallets in a rush and had a fixed budget and they worked with me to get me what I needed. Really appreciate it. Highly recommend. Special thanks to Kevin who made this happen for me! read more

Reasonable in pricing comparatively /w options on style of pallet (2 way or 4 way)- excellent on delivery. We were in a pinch and they delivered the same day. Don't feel we will need to use any other pallet company again. These guys were great. Thank you! read more