I recently started remodeling my kitchen and initially went to the Contractor Warehouse in Gardena. The people there were nice, as always, but I didn't realize there was another location much closer to me. I needed something quickly, so I decided to stop by this location instead. My first visit here was a great experience. The employees were attentive and greeted me as soon as I walked in. Every time I've come back since then, I've received the same excellent customer service. I especially want to recognize Andrew and Karla. They always go above and beyond to make sure I have everything I need. If something is out of stock or I realize I need something else, they take the time to help me come up with creative alternatives and find the best solution for my project. Their knowledge, patience, and willingness to help have made the remodeling process so much easier. I truly appreciate his outstanding customer service and highly recommend this location. read more

I went for a door and was really surprised at the prices. I know they're affiliated with Home Depot, but I fill the door I got was great quality and a good value. It's also a beautiful door. read more

Andrew has been helping me in building an ADU. He's knowledgeable, approachable, and helpful in getting what you want. He had gone above and beyond explaining things to me as a newbie in construction and i cannot thank him enough. This is the best place to shop and much better than HD. HIGHLY RECOMMEND THIS PLACE AND SPECIFICALLY ANDREW! read more

Stuff you won't find at Big Orange and Big Blue. Competitive pricing but a sketchy area.

Received exceptional customer service today from Luis. My contractor was reluctant to shop at this location because he made a comment about staff not being very helpful at this location. We initially had someone else assisting us and my contractor asked the employee if something was in stock, his response was he didn't think so. I asked him well can you find out......This was already an indication of how things were headed. Luckily, the employee had Luis assist us and immediately it was a different energy. His movement was energetic and his personality too. I asked him if worked at HD for a long time and surprisingly he said he'd been working there for 7 months. Hopefully, he'll continue providing good customer service and my contractor said he was a great help and made the process quick. Update: I wanted to acknowledge the acting Mgr's customer service as well of rectifying an issue that would've caused a delay in a kitchen remodeling project. Montes recognized the issue, stated she would remind staff to check inventory on will call orders and made arrangements for the item to still be available as needed. Unfortunately, the item's design did not match pre-existing cabinets, but fortunately for HD all new kitchen cabinets were purchased. read more

The best customer service of any supply store in town. They helped me find what I needed within five minutes of walking in. A h young employee transported my purchase to the checkout desk and then to my vehicle where four consummate professionals helped loadup and strapped down my goods. The whole experience from arrival to departure was less than 15 minutes. I recommend this place to anyone these guys are courteous and helpful read more

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I wanted to get shingles today an after asking them where the shingles are I went outside and grabbed one and went back to the building to see the casher. Now, cashier calis. another guy that says that I have to go back, drive through with my car an come back( with a big smile on his face). I thanked them for their great service and left . Seems these guys don't like to serve other then Latino or maybe they don't need business anymore! read more

The manager and customer service really came thru Jonathon manager is really the best He did my exchange no questions ask. He was a joy to chat with read more

Contractors' Warehouse - Brand new window from Contractors wr house - Building Supplies Near Me - Los Angeles, California

My dad was just there today, and the cashier lady was so rude , she raised her voice when he asked for someone to help him load a door he had just bought. He suffers from back issues and for her to be rude with an attitude UNACCEPTABLE! she has no whatsoever customer service skills. And to be speaking like that to customers that is really unprofessional. Hope this dosnt happen to someone else. Really disappointed. I did not get a name but this is the receipt and the time we were there. read more

Contractors' Warehouse - Purchased - Building Supplies Near Me - Los Angeles, California

Went in for a very specific Duster/mop, that was marketed as being sold at store as well. Unfortunately the item was only available online and not in store. Beside not finding my item, the staff was very helpful with trying to find something similar. They also have hand sanitizer everywhere which I thought was pretty awesome! read more

ROBERT on the p.m. shift was fantastic at helping the contractors and I find everything we needed to remodel our bathroom. We appreciate employees that go the extra mile. Thank you Robert for your extraordinary service. read more

Terrible. They had me pay in advance for a custom size skylight then called me a week later saying they under charged me by over $500.00. I ended up going to another roofing supply warehouse that sold me the exact brand and skylight for almost $200.00 less. Clearly a scam join read more

The staff at this location do not want to help at all, they obviously have zero training in customer service. Although, its easy to blame the staff there are clearly no expectations set for them. The one staff member on the floor was actively avoiding us as customers and the group in the front barely looked up when we approached the desk. This has been our experience twice. We will not be returning. read more

Alternate options for materials for your home or build. Found our front door here that met our needs (window is at the top of the door). Also found the perfect stone for refacing our fireplace. read more

Great Prices. I plan on buying cabinets for my condo here. They have countertops too. Remember this isn't Home Depot, its for Tradespeople. If you are buying building supplies, go with someone who knows what they are doing. I wouldn't expect anyone to hold your hand, or give advice. Perhaps that's why they get poor reviews; folks are complaining about Customer Service. read more

I love the prices at HD Supply for tiles. They also have great pricing for quartz countertops. The quartz countertops have limited selection and isn't going to be luxury top-of-the-line, so if that's what you need, look elsewhere. Selection is limited for the tiles as well, but if you're looking for a good ol' white subway tile, this is the place to go. There's limited staff here. Finding items is a challenge. This place is more for contractors, so if you're not handy, I would suggest going to Home Depot or Lowe's instead. No lumber yard at this location. read more

Great products and prices but absolutely rude, lazy and unhelpful staff. The ladies that that stand behind the main/ will call desk do not greet you and act like they don't even care about having a job. I would never want them on my staff. This makes me want to drive to the store in the Valley on Sherman Way Because their staff are incredibly helpful read more

I bought a water heater today and a pop off valve. A good price so even loaded it in the back of my pick up and tied it down for me. I'm 72 years old this was a blessing to me. read more

Worst customer service ever! All employees hide from customers and manager has no customer service skills at all.

I have been to this HD Supply on several occasions... Pros: Plenty of parking. Cons: Most of the staff here are not aware of what is exactly in the store. I mean, not really what is in the store at all evidenced by me asking if they sell laminate and being taken on a 10-minute exploration by a staff member to find out whether or not it is sold there. In addition, this location does not have much to choose from. I find it hard to believe that someone can leave a review stating that they use this location for all of their construction needs. What are you constructing. A tree house? Will go back if all else fails... read more

Grand opening today, first thing notice only one door to enter and exit this place..it was like I sorry, you go a head, excuse me, hot flash back to the 405, 605, and 22 freeway crossing each other. The staff was friendly and ready to help, there were some one at the beginning on most of the aisles....now most of the aisles are small like 7 ft. across you can not push a shopping cart down one and another person walking side by side the other person would have to back that thing back, I really don't see me doing business here because of Lowes, they did get $36.02 from me 8 flood light bulbs, 50 ft. expandable hose and a hose nozzle. read more

I don't normally write reviews, but Marion gave us the BEST customer service ever!!!!! I'm doing kitchen re-modeling and needed some new cabinets. I had never heard of HD Supply but a friend of mine swore by it, so I had to check it out. Not only were the prices very reasonable, everyone was so willing to help and very knowledgeable which was great. We bought soft-close cabinets for our re-model and they were able to assemble and deliver them at a great price! We even had a discrepancy with our cabinets and while ALL the staff were amazing, Marion really went that extra mile. Keeping in contact with us on updates to spending extra time in addressing our needs to making us feel confident with our big purchase...I'm definitely coming here for all my future home improvement needs and will make sure to spread the word! Thanks! read more

Shoutout to Carnell for his help! I was looking for some advice on a small kitchen remodel and he gave me some insight on getting the job done. Beyond the store having everything I need, the staff were really nice and helpful. Skip Home Depot and head to HD Supply for everything you need. Make sure to ask for Carnell!! read more

My first visit to this store and the experience was great Carnell was great extremely helpful brought merchandise down and also loaded to the car. Thank you Carnell! We will be back. read more

What a great experience. Carnell Allison was our guide and provided smiles and excellent information on how to complete some pretty detailed home improvement projects. Definitely worth a trip. Great prices and top knotch customer service. Chris at the door was super cool too! read more

Contractors' Warehouse - Well kept storefront - Building Supplies Near Me - Los Angeles, California

I had a great experience with sales associate by the name of Christopher Reed he helped me out in every possible way he was a great customer servicer and very friendly read more

I had a great experience. Artnell helped me. He has excellent customer service and knowledge of all materials required for home projects. He estimated me to each isle and discussed my options and pricing. The manager, Jennifer, and all of the staff were very helpful and friendly. I will bypass the other supply stores near my home to come to HD Supply. Thanks!!!! read more

Really competitive prices and most store reps are very helpful, especially Christian! If you need anything when you go in, ask for him....he is genuinely nice and helpful, walks you to what your looking for, knowledgeable about the products and gets you what you need. read more

This place is a great find and I wish I started here first. After not finding anything of quality in my budget at Home Depot I tried this place and was happy with their selection. Their service desk is great and very helpful. They are very knowledgeable and were able to answer all of my questions. I should have started here first instead of driving all over the city to get everything I needed at a great price for my remodel. read more

It's a bit chaotic but this place is amazing. I purchase all my personal and commercial supplies at this place. Windows, cabinets, wood flooring and tile. read more

First time at the HD Supply near my home was a great turn out. I found some doors I needed that was very reasonable. Chris was a very BIG HELP!!! Glad I actually stopped here to check the store out. I would be returning back soon... read more

I had the best experience at this location. They have a great selection and the most attentive employees. I was helped by Christopher reed with some assembled kitchen cabinets. He helped us find what we need and was very knowledgeable about the products. read more

My go to place for doors! And Carnall is always super helpful. It's hard to find great personalized service at box box stores but Carnall is always there smiling able to answer the tons of questions that I have. He's very knowledgable and gove great customer service. Thank you! read more

Cool place, not as crowded as Home depot Customer service was great a young fella name Chris helped me out push my cart to my vehicle and load it my windows all with a smile on his face. Nice young fella great customer service read more

Felix is the manager of the store and he is amazing! I had a little issue with one of my orders. He totally took care of the issue, picked up the wrong items and delivered the right one the very next day! He was nice, prompt and very helpful. He called me every step of the way. I will shop here again read more

Walked in somewhat hesitantly with my wife as the place was mostly empty on a Thursday night unlike most Home Depots plus I had read reviews on other HD stores on poor customer service. I asked for directions, and was warmly greeted as well as escorted to the interior door section. Within another minute, another HD supply employee came over to offer his help. when I informed him his colleague was already helping, he said "that's ok, I work this section and we can both help". Wow, we're at HD Supply, and they treat us like Nordstrom! After indicating that Home Depot was less expensive, our man Carnell (?) offered to beat the price. Again, wow, unexpected. So we proceeded to also purchase our backsplash. $800+ later w/4 interior doors and backsplash for the kitchen, my wife and I left impressed with the extremely warm and competent service and great prices. Thank you HD Supply for impressing us! read more