I called East Coast Services on a Saturday because my AC line was clogged and I wanted it cleaned…read morethat same day. Good news - they were available same day. Bad news - they blew the AC drain line pipe, which we discovered next morning; by that time water was dripping from the selling in the downstairs room. I called the company again and left voicemail. It's been a week, I still haven't heard back. A different company thankfully was able to come and fix the drain pipe. Now I need to replace half the selling in that room, repaint and replace a side table and a speaker that were ruined by the water damage. Needless to say, I do not recommend this company to anyone.

The BEST ac company ever!!!!! Always responds to calls and arranges prompt service calls…read more Technicians, especially Keddy, very knowledgeable and professional. I would highly recommend this Company to anyone looking to purchase a new ac or need service on their existing. Shout out to Lisa and her staff for excellent service!!!!!!!!!!!!!

I came home from a long 10 hour day at work to find my A/C was not blowing cold air. It was 8:15pm…read morewhen I called the phone number on the website. I was impressed with the answering service's professionalism and efficiency. I got a call back right away from your Palm Beach Gardens technician, Ethan. I explained my situation and that I couldn't afford a late night or weekend appointment. Ethan was so kind to offer some trouble-shooting tips (and his time) without making me feel like a burden. Ethan was patient, well educated in his trade and more importantly, helpful. It is rare to find such wonderful customer service these days. Thank you Robert McGill, for providing such a wonderful experience for custoners. And thank you again, Ethan. You have a loyal customer in me!

My family has used Mcgill for over 25 years, when the owners Father ran it. I have referred them to…read morecountless clients. I bought a new system a couple of years ago from them and have had nothing but trouble with it. Of course parts are under warranty but labor is not and their technician did not even find the problem, another company did. They have come and misdiagnosed my unit and another at a property I manage next door. They never own their mistakes. Even with a service contract they claim to have done a service when I was present and they did not do any scheduled service, only replaced a thermostat that cost $72 for $700. I have tried to speak with them and get a run around of rude people. I will admit my mistake, it was sticking with them for as long as I have.

After several different quotes to replace my AC, I was recommended to contact Costco to get a…read morequote. Stay Cool came out and I knew this was the company I wanted to do the job. Rashad was down to earth and explained everything so I understood. I didn't get pressured, I didn't get bs'd. Within the week my AC was replaced. As I'm writing the my house is a perfect temperature and I know I'm not going to go through this or another summer worried about it freezing up, breaking down, or getting ripped off with repairs when the house is 90 degrees. John did an excellent install job. I'm so grateful to Stay Cool. I highly recommend them!

They ripped me off. Made a repair that fix the problem thus the a/c worked for only 2 weeks. In…read morethe process of filing a lawsuit. Not active with state Inc. either. Rep. claimed to be on his way at appointment set (I have evidence/copy and then a no show) then leaves town.

I would recommend Big C for air conditioner need. Reliable…read moreand quick service. Quality of work is excellen. Good Value.

I don't know about that other reviewer, but I have had nothing but excellent service from Byron and…read morethis company. I found them through Service Magic, initially. I had inherited an old house with an old AC unit. It needed to be replaced. They, first off, showed up on time on the same day I called. Then, Byron went over options for me. I ended up paying about $1000 less than I expected. Since then, I've had to call twice for service issues. Both times, Byron came within an hour and fixed the issue. (Both times were my own fault. I didn't clean the filter and the unit froze up.) I highly recommend Big C and Sons!

Please think twice before using this company! Gabriel took complete advantage of my grandparents…read morewho are 89 and 90 years old and they were stuck paying out of pocket to fix his mistake. I sent Gabriel a very long email back in May discussing this issue to which he was aware, and he never even responded. This just goes to show how unprofessional he and his company are, and I urge you to look elsewhere! If you are considering using this company, I encourage you to read the following chain of events: On January 26, 2022, Gabriel installed an AC unit in their condo in Boynton Beach and advised that parts were covered for 10 years. Initially, they were happy with the work and recommended his services to four of their friends. In November of 2023, they contacted Gabriel for routine maintenance. An appointment was scheduled, and he cancelled. A second appointment was scheduled, and he again cancelled because he was in Miami. A third appointment was set up and he never showed or responded to their phone calls when they reached out to find out if he was coming. As a result of his 3 cancelled appointments and failure to follow up and return phone calls, they had no choice but to call another company for maintenance. The other company came out and advised that everything looked ok. In early 2024, they saw Gabriel outside of one of the nearby condos to perform work on a unit which was based on their referral. When they asked him why he cancelled three times and never got back to them in November, all he said was sorry. In April 2024, they noticed water dripping from the AC unit and onto their new hot water heater. They contacted Gabriel and he came out to inspect. He advised that everything looked fine, and it was normal and provided a discussion about valves and said how when the valve closes, it won't drip down. The following day, they noticed water dripping again and Gabriel came out. He advised the same as his previous visit and asked for photos to be sent of additional water dripping. In the days following, water continued to drip, and they texted Gabriel photos and begged him to come back to look at the leak. They advised Gabriel that they were returning to Massachusetts on May 4, 2024, and needed this taken care of prior to leaving Florida. They never received a response from him. On April 22, 2024, they contacted a different AC company for emergency service and had to pay $267.00 for this. During this appointment, they were advised by this company that the drain pan had a crack in it which was causing the water to leak onto their hot water heater. They were further advised that a new drain pan would cost $675.00 and that they could expedite the part. While deciding what to do, they saw Gabriel outside another friend's house that they in fact referred to him. They asked Gabriel why he had been ignoring them and told him about the crack in the drain pan. Gabriel said that they were no longer under warranty because of the company they hired for routine maintenance back in November 2023. They reminded him that they had to do that because he cancelled three times and failed to return calls and voicemails. Gabriel then said he would honor the warranty but that they would have to pay $450.00 for labor. They reminded Gabriel that they had to leave for Massachusetts on 5/4/24 and at this point it was already the week they were set to leave. Gabriel indicated that he "might" be able to get a new drain pan by Thursday or Friday, 1 or 2 days before they were set to leave for Massachusetts. At that point, given how Gabriel had been unresponsive and unprofessional, they realized they couldn't trust his word. They had to go with the other company who promised the drain pan would be expedited and who in fact found the problem, despite the fact that it would cost them $675.00. Even though they did not have the drain pan in by the time they left on 5/4/24, the other company assured them the part would be there and be installed on 5/7/24. In the meantime, while their condo was unoccupied, they had to leave tin foil pans under the ac unit to catch the leaking water. They had to have their elderly neighbor go into their condo daily to empty the water. When the company arrived to install the new drain pan on 5/7/24, they advised my grandparents that Gabriel installed the drain pain incorrectly when the AC unit was installed back on January 26, 2022. Had the drain pan been installed correctly, the above chain of events would never have occurred. As a result of Gabriel's failure to respond to calls, voicemails, and texts and failure to install the drain pan properly, they had to pay $942.00 out of pocket and inconvenience those around them to help deal with the issue caused by him. Again, I urge you to stay away from this company!!! Gabriel had MANY changes to make this right and he has chosen not to do so and not to respond. I urged him to do the right thing and attached copies of their receipts and he couldn't eve

I hired this company a month ago to replace an ac unit in an investment property. After being paid…read morein full they promise me they would submit all the necessary paperwork for the project. It's been over a month now and I'm still getting lied to by the company and employees. I am now being fined for doing work without a permit since they have failed to complete any permit paperwork.

Quality of the service professionals work was outstanding. My AC fan motor was replaced in a very…read moretimely manner and I am grateful. Pricing was definately reasonable to enjoy the comforts, once again, of a cool home. Thanks to Sean, Grant and Brandon for their dedicated work.. You guys are appreciated..And thank you Dan Olson.. You run a very reputable business!

​Thank you to Dan Olson's ac service ! The sign of a great business is great customer service and…read morethey really nail it I will be a customer forever, great professional work at a fantastic price and wonderful customer service

As usual, Kevin came through like a Rockstar! We regularly use Temp Systems to service all of our…read moreincome properties.Today one of our tenants called us saying the AC had failed so we called TS. Kevin was out there almost immediately and quickly diagnosed the issue. * turned out that a lizard had bridged a relay contact in the outside unit. RIP Mr Lizard.

Great service and great pricing from these guys. We will definitely use them again. Thanks Kevin!read more

Mike and his technicians, Patrick & Frank were fantastic. My air conditioner died over the weekend…read moreand Mike was here at 10 to give me estimate and by 5:30 , my house has cooled. The technicians were focused, competent, pleasant and efficient. The left the house clean and hauled away the old unit. I would highly recommend D & M Mechanical .

Absolutely amazing service! I identified the problem late at night. Very first thing in the…read moremorning, the tech was here and solved the problem quickly. I highly recommend D & M mechanical! Courteous professional service!