I have been coming to this facility for years to do my lasers. Recently I have been calling to make an appointment with no response. Took it upon myself to drive by the office and I've noticed the doors were closed and the office furniture were removed. I want to get into contact with this company because I just repurchased a 7 session laser with them. read more

Just seeing the reviews and wish I saw them earlier. This place is a scam. I went to 3 appointments before getting this text and being unable to contact them or get my money back. They have disconnected all of their phone lines and deleted their website. read more

Palm Beach Medical - Chiropractors Near Me - West Palm Beach, Florida

Cynthia is the absolute best. From when I first started my laser hair removal journey to now she's always been accommodating, patient and fun! The place is always clean and the staff I have interacted with are great. I do agree with the other reviews that the machines have issues at times but they do try to make it right. They also honor Groupon prices and will even try to work with you if it expired. read more

Palm Beach Medical - Inside reception area - Chiropractors Near Me - West Palm Beach, Florida

Super professional super easy super parking super overall treatment. And they use numbing cream for a tiny area Update: Great appointment number two today! read more

Rip off company. Got a Groupon for seven sessions. Only got three. Showed up today for my appointment to see they're permanently closed. They didn't even call the customers to cancel the appointments. Shady scam artists! read more

I had 2 sessions and they were very good. I purchased 4 area packages plus 2 massages. I went for my next appointment only to find that they went out of business overnight. They had my money; their voicemail said they are closed due to "unforeseen circumstances". Definitely do not buy any services from them, especially from Groupon. Their prices were excellent and service great, but they are thieves/unethical. read more

I've been going to Palm Beach medical for about a year. 3 months ago I got bikini laser from Cyn and during I was visibly and audibly yelping and shuddering as she did between my cheeks. I got home and looked in the mirror and all my skin was gone it was completely pink and raw. Totally burnt my skin all the way off. I called her and she was very dismissive. So I went back there she took me into a back room looked me in the face and with audacity said "but it worked didn't it?.... And because it's burnt you won't grow hair there anymore" That's absolutely unacceptable and complete BS. If I'm yelling in pain and you're ripping my skin off wouldn't you just stop the treatment? Also it's months later and I still grow hair there and it's also still kind of pink and definitely not the same color as my skin. That's two bad experiences in a row, my third one was yesterday. I got what looked like a new technician. Her technique was very bad. Very skattered in her placement of the laser, dare I say- patchy job. So I don't even know if my whole area was laseref because of her slapdash technique. I also told her I had sunscreen & moisturizer on my face, to take it off. She barely patted tree small spots on my upper lip and that was it..... I'd you know anything about laser you know the area should be clean & dry. That it was not. Also.... She failed to offer me goggles, and she didn't wear any herself..... that's dangerous for both our eyes. Especially hers. So I am VERY DISAPPOINTED with my recent visits to this place. The owner really needs to get her technicians doing the right thing. Not hurting, insulting and giving people trashy service. read more

I've bought a laser packet about 3 weeks ago and I haven't been able to get in touch with the front desk, I have left many messages. No one answers the phone or calls back; very upsetting. Wouldn't recommend . read more

Dr. David Estis has been my chiropractor for the last few months and I couldn't be happier, I came to him with a jacked up back and sore hips, he put me on a weekly regiment and I'm back like never before!! Dr. Estis has even given me a workout and stretch plan that's amazing for my back release. Melinda is the best receptionist and billing associate I have ever met, she is nice, funny and always willing to help!! The office is always on schedule, I never wait more than five minutes to see the doctor or massage therapist. If the inside matters to u, it's nice and trendy and the doctors uses updated equipment and techniques. I definitely recommend trying this office! read more

They are the sweetest. I've been coming to this office since 2017. I've never had any issues. They're super professional, sweet, and take such care of you while you're in so much pain. I wouldn't listen to the 1 star reviews here... they are silly . If the machine is broken is broken... what are they supposed to do ? Build it from scratch? Get over yourself and wait for the thing to get fixed, it's not like the esthetician makes a decision on when to buy a machine or when to repare it. Their costumer service is top notch. If you're not unreasonable, I promise you won't regret it . read more

Fairly unsatisfied with the quality of customer service lately. I've gone through 4 laser sessions so far and it's been smooth sailing... however this weekend I had an appointment and when I showed up the office was closed?? I am confused as to why I was not notified that my appointment was canceled out of nowhere, the office was closed with no message or signage, and why I have not received a call back to my voicemails. It's impossible to get an appointment unless you schedule 6 weeks out so this lack of communication is going to mess up my laser treatment, because I doubt they will be able to get me back in a timely manner. Will have to go somewhere else :( read more

Awesome experience. Easy to make an appointment. The laser itself is top quality. I've been to other locations and have tried out 6 other laser machines through the years. This one is by far the best. I was seeing results after the first treatment. My pain tolerance is always taken into account. I'll be purchasing another treatment package from them this month. I highly recommend. (Thanks for being so great staff!) read more

Iv been coming here for about a year now. I recently moved about an hour away and have an appt for my under arms laser touch up....a 5 min appt. I called to add in a touch up for my legs since I'll be driving so far but apparently the machine is broken and can't do "large areas" just small and medium. So when I asked to reschedule to a time when I can do both since I live so far now and not drive an hour to do a 5 min appt I am to be charged a 50$ reschedule fee. Which in any other case I would understand but for a 5 min underarm appt and as a loyal customer that has sent and recommended this company to countless people and also being in the beauty industry myself I found it very poor customer service. read more

Does anyone know where Cynthia went? If so, please email me at ToniEStrickland@yahoo.com. Thank you!

This is THE WORST place I have ever been to for laser hair removal!!! I have been to several places as I have done multiple treatments for my legs & my upper lip so far. This place not only had a broken machine for months and would cancel my appointments but they NEVER answer the phone it's impossible to get ahold of them. And to add the cherry on top they schedule your appointments for times they aren't even open???? Like why would you schedule my appointment for 30 minutes after you close and then get mad when I show up? Also everytime I get my treatments done I get burns all over my legs (idk if this is normal) but they usually go away after a while at least! Update: apparently they're permanently closed now?! Why would they not even call to tell us? I've only gotten 3/7 sessions I paid for and I can't even get ahold of them??? read more

Paid a lot for treatments in advance, but no one answers the phone and no one is in when I stopped by.

Went to all seven treatments for my laser hair removal and none of the hair is removed or gone. I would ask the technician every treatment why the hair is not going away but she would keep saying you need more treatments. Finally it was my last treatment and I still had all of my hair. She asked if I took any medication and I said I was on birth control and she told me that was probably stopping the laser treatment from working. I did research and no where does it say you can't be on birth control while getting laser hair removal. Even if this is true, this should have been disclosed at the beginning that you can't be on any medication while doing laser hair removal. The staff was nice but I am very disappointed with the unprofessionalism and in the results. read more

In April, I called to schedule my first session of laser hair removal. their first availability was in June... today (June 1) I was supposed to have my appointment and the office is apparently closed due to unforeseen circumstances out of their control, that sounds a little suspicious? They didn't call me to let me know that my appointment I guess is canceled? Save your time, save your money and find a business that actually cares about their customers. If you are from Groupon, this is not a good deal either! I do not recommend, horrible customer service. read more

I freaking love this place! Amazing staff and prices are affordable yet the quality is amazing. If you're looking for laser that WORKS that won't break the budget with staff that won't make you feel awkward... you're at the right place! read more

Horrible customer service, I've been trying to schedule a laser appointment for the past six-seven weeks now, leaving massages as I was instructed on the recording; hoping for someone to call me back and I still waiting with no luck. No one ever answers the phone when you call, very Aggravating!! . I have a Groupon expiring in June, hopefully someone answers before read more

Angela, and Melinda are AMAZING!!!! I can't say enough great things about them both. They do amazing work, and truly care.

Horrible Company. I had an appointment on Wednesday, June 22nd 9:15 a.m. I showed up for my appointment on time and no one was there. I have been calling and no response. They have only completed 3 of my 7 sessions. I want my money back. This is so unprofessional. read more

Let me tell you, what a blessing to find this gem of a location. Most places try ripping you off for laser but palm beach medical was honest and gave an incredibly reasonable price. Highly recommend that you shave or use nair the night immediately before the procedure so you dont have hair growth nor irritation from shaving. Ask for the cooling gel to be put on before the laser comes through or it hurts like heck! But hey its worth it! Went from big-foot to clean beach body very quickly! read more

I scheduled an appointment today at 5pm. The practice contacted me and asked if they could change the appointment to 4 PM. I accommodated them and changed the appointment only to have them cancel 20 minutes prior to the appointment via voicemail. I called the practice and got a voicemail which led me to believe they had closed for the day. Thirty minutes later after the scheduled appointment, they asked me If I could return for my appointment. No apology or customer service skills. This business is unreliable and disrespectful of their patient's time. read more

This a cute little homey place where they do just about everything. From massage (my personal fav) to B-12 shots to hair to chiropractic to Juvederm to Botox,,etc.,,there are many good services & usually monthly specials. Mona the messuise is absolutely amazing & has some healing hands! Even though I no longer live close to here I still drive just to get a massage from Mona. I've also had my B-12 shots here too (which they inject into the stomach). Minus 1 star for how confusing things can get at the front desk and how quickly appointments can change. read more

Love this place! Quick and clean. The staff is very nice and attentive! Went here for laser with a groupon and got excellent service. Laser is virtually pain free and over in minutes. read more

October 2015. I went here for laser hair removal. Ms. Melinda who performed the laser hair removal made me felt comfortable and told me how it will feel. She talks to you ahead of time so you know what to expect. She has done other procedure that I paid for and I always ask for her. She knows what she is doing and is knowledgeable of the procedures. A thumbs up to you. Thank you. Ms E read more

If I could give negative stars I would give a negative 5 stars!! I completely agree with the recent posts! The staff is extremely rude and incompetent! The laser equipment is ALWAYS BROKEN!! UNFORTUNATELY I purchased a groupon so I paid for a complete package, now time after time the laser is broken. The last straw was when I was contracted 10 minutes before my appointment to find the laser broken at which time I requested a refund. The office manger hung up on me when I expressed that I wanted to speak with Angela the owner and I wanted a refund then as if that wasn't enough she blocked my number and refuses to take my calls and when I call the office they now hang up every time I request a refund! As consumers we have to stand together to put a stop to this unfair business!! The office is shabby and so cheaply put together it's embarrassing! Do not be scammed by this fake establishment! I will not stop trying to warn others and to get my money back if you too have been scammed feel free to contact me and we can work together to put a stop to the rip offs from this business! DO NOT WASTE YOUR MONEY THIS IS NOT A LEGITIMATE BUSINESS!! I fully expect this post will be removed by the office manger as she is a terrible person and will no doubt continue to allow consumers to be ripped off for personal gain! The staffs arrogance is unacceptable and needs to be called out! This business does not have a working laser and are too cheap to purchase working equipment in order to fulfill the services they sell!! read more

I was a patient in your Palm Beach Gardens Medical Center in June for 3 days. I wanted to take the time to write and express my gratitude to Acsah Abraham, Patient Relations Manager, for taking the level of care that is expected in your profession seriously. In today's climate, it's easy to become desensitized to the needs of others. However, in health care there is no tolerance for practicing willful blindness or being emotionally unintelligent. The guests who frequent your facility are vulnerable and typically aren't checking in for leisure. The option to stay generally isn't voluntary and the decision to remain long term typically isn't favored. As an executive dedicated to inspiring every business' greatest asset (Human Capital) to provide exceptional service and exceed client expectations, my attention is always in the details of any operation's service delivery. Before our encounter, I was determined to report every intimate detail of things experienced at the Palm Beach Gardens Medical Center to the Department of Health and Human Services Office for Civil Rights. In fact, flashbacks of the lack of care received still make reporting a very likely possibility. However, your empathy and compassion remain the prelude to every negative interaction which aides in diminishing the total detriment that would have been caused otherwise. Thank you, Acsah, for taking the initiative to come visit my room. Thank you for intently listening. I shared that I had been left in the same soiled hospital gown for days, sleeping in the same unchanged sheets for days, left out of decisions made regarding my care by the treating physicians assigned to my case, and witnessed checklists being marked as completed in my room with no effort made by the nurse or the aide to actually fulfill the tasks indicated. You not only listened, you responded; you not only responded, you followed up; you not only followed up, you followed through. That medical facility needs more Acsah Abraham's assigned to every room. Without that resolve, the facility should be closed and deemed unsuitable for operation. Words can't express my gratitude for having met you. Thank you for all you did and I'm sure are continually doing to change the perception of the industry. read more

Palm Beach Medical treated my family after their car accident. My kids looked forward to their visit with them and the treated us like family. They not just treat you for injuries but inspire you to work on all areas of your health to recover faster! I also used them for my laser hair removal and I thank them everyday I don't have to shave! Thank you Palm Beach Medical!!! read more

I have been coming here for years for laser hair removal of various parts. I will say if it weren't for Cynthia I would have left long ago. In the years. I have been coming since they were on Flagler and I was able to come anytime week or weekend, and service was good when I had a flexible schedule. Once I was no longer able to come on the weeks everything changed, I constantly had new techs the turnover for laser hair is super high there....and then I met Cynthia and we have been good for the last about two years I guess. The only complaint I have is when you call YOU NEVER get ant anyone even during the week, fast forward to today, my girl Cynthia wasn't there I was told I couldn't get the services I was scheduled for via phone after calling 3 x and told I would NOT be able to add on services for this day along with my regular services. I was told there wasn't enough time and there girl was extremely, rude and unapologetic and could care less it was like okay check your off my list for the day. I did of course go into it with asking where my girl Cynthia was at because she is the only one I like doing my sessions because I have had bad experiences with this place and techs in the past, maybe that set her off I don't know and of course she wouldn't even give me her name, I was told I didn't request Cynthia, why would I have to she has been here every Saturday since I have been seeing her. I asked for a manager phone # and was given an email, they must get that many complaints, I mean seriously there's no number for a manager. When I called to add on my 2 additional services I asked them three times are they sure this was gonna be good? I was reassured several times Yes it's okay to add on additional services there's plenty of time. Walking in today, it was a totally different story and I feel like the worst part is she was just sour and rude. Moral of the story is if you can find somewhere else for Laser go there, honestly lasers are not the best here you pay for what you get, if you want cheap you will be going here forever. Again my experience in the beginning was great and I LOVE LOVE Cynthia, everything else about this place is not the most customer service friendly! On the laser side I can't attest to anything else, but you can't make an appointment and when you leave a message no one calls you back, so I don't know how much better the other aspects of this business could be. read more

After completing 7 laser hair removal treatments, the hair has grown back with little to no notable notable reduction. Disappointed in the wasted time spent at this place. 2 stars because the groupon was a good deal and the staff was nice. read more

I've been to Palm Beach Medical several times for treatment related to elbow pain I've been experiencing for over a year. Very professional staff, convenient downtown location and always in and out in no time ..which is a huge plus! read more

I love Palm Beach Medical. The Doctors and staff are amazing, friendly and accommodating. I always recommend the establishment. I been going to PBM for about 6 years now starting at there old location. read more

I'm so grateful for the level of professionalism, skill, & extraordinary magic that Kerman at Palm Beach Medical provides with his massage. I was hesitant to get a massage with a man because I haven't had positive things to say in the past, but Kerman has redeemed male massage therapists in my eyes. I can't say enough nice things but I will start with this, I'm in pain everyday of my life due to sciatica that has plagued me since 2008. For the first time in a long time I have hope that just maybe with regular massage I can be without pain. Thank you Kerman! read more

Beyond disappointed with the customer service at this establishment. I have been a loyal customer who never misses or rescheduled appointments since I started my laser treatment with them. Last week I got a phone call saying they had to cancel my appointment on me. When I asked why the girl informed me it was because they had double booked me by mistake with another customer. I offered to come in at an earlier or later time because my service only takes 5 minutes and due to my work schedule I knew it would be tough for me to come back within the next 3 weeks. The girl on the phone told me I was welcome to come to the office but they would t guarantee my service. A few hours later I received a voicemail from them saying they had no one available for me so my reservation was canceled. I called a few days later to reschedule and tried the best I could to fit the service in. Unfortunately the night before my service I realized I would not be able to make it. I called first thing in the morning to cancel and left a voicemail. I called again at 9am as soon as their office opened to make sure they were aware. The receptionist was very rude, and did not care about my situation. She just said it was a $50 cancelation fee. I explained to her I believed this was unfair due to them canceling on me the week prior with less than 24hr notice. She told me this was all on the groupon voucher and that the same thing could happen anywhere else including an airport and I would still be charged if I missed my flight. I never even got a groupon! I went to this establishment directly because an acquaintance said she used them for laser hair removal. The receptionist with the most unapologetic tone told me all I could do was call at 9:30 for the office manager. I called at 9:30 and the manager was not there and no one seemed to really care. I have done 4 out of the seven sessions I paid for upfront and to be honest, I rather skip the last 3 than ever go back there. It's not about the policy, it's about the way you explain it. Had I felt like they listened or even tried to empathize with my concerns I probably would have just paid the fee and continue using them but no one cared. Sounds like the receptionist assumed I bought a groupon and because of this I was subject to a lower standard of customer service. I wouldn't even be in this predicament had THEY never canceled on ME! My advice, take your business elsewhere, somewhere that people care about the way their service makes you feel. read more

I went here for laser hair removal and I have had a few massages.I was a little nervous since there were no reviews on it but I went with it anyways, they were very quick and it was painless. After filling out paper work it took maybe 15 minutes and I was done. She talked to me while doing it so it made me comfortable and relaxed. I'm excited for my next session with them. The massages were AMAZING and Kirby (I believe that's his name) did an amazing job, used the pressure I preferred and definitely impressed me! read more

This place is impossible to get through to most days on the phone. After going here more than a year, I replaced this provider and their rude staff. If you leave a message, they will not return your call. Appointments have to be scheduled MONTHS in advance and they reserve the right to reschedule - at YOUR inconvenience. They called me to reschedule to accommodate the doctor schedule ON THE SAME DAY but when I rescheduled the appointment that followed, the response was rude, hostile and inconsiderate. They will charge you $50 for a same-day rescheduling even if they can't accommodate and even if you left a message several days before. If they arrogantly decide they will 'grace you' with waiving the $50 fee because they failed to return your phone call, then they will lecture you and give you a guilt trip because they say they have the 'right' to charge you for a cancelled appointment even if they don't have the courtesy to return a phone call! read more

Palm Beach Medical is a wonderful place to go, staff is great and friendly but the most important is that Dr Angela Vecellio and Dr David are the best chiropractors around town. They care for their patients and treat them as if they were family. I would recommend both doctors whether its for back issues, pain management or simply a nice relaxing massage. Give them a try, you will not regret it! read more

I went here for a prenatal massage during the 39th week of my pregnancy. It was a great massage and really helped with my swollen legs and aching back. The place looks a little dodgy at first from the outside since it's in this odd office plaza/strip thing, but don't be fooled by the exterior, it's a great little spot. read more