I bought a 2022 tesla from them online. Leticia was very helpful before I put down the deposit. She answered my texts most of the time. Before I put down the deposit, I made it very clear that I wanted her to charge the car before they shipped the car to me. Also, she agreed to give me the charging cable. And I asked her to help me check if there's any dent or imperfection on the car because i couldn't see clearly with the videos she sent me. She agreed to all of these requests. I fully trusted her at that time. When I received the car, the car is 20 percent charged. No Charging cable. And there's an obvious dent on the car. I texted her. She said some other agents probably took the charging cable before they shipped the car and she would mail the cable to me. I haven't received the cable yet after 3 weeks... Regarding the dent, she said if i wanted to return the car, i would need to pay for the shipping fees and the 1200 dollars dealership fees. read more

I purchased a BMW from these cons on 10.14.2025. After financing the car the finance company notified me they hadnt received the story. Needless to say they sold me a car that has no title and can not get one and they knew it when they sold me the car. Now i cant drive it bc i cant register it. They were sending me temp tags and i found out they were sending me counterfeit tags when i was pulled over by an under cover task force. Fl DMV has found them at fault. The GM Scott Scatturo is a pathological liar.... ***Buyer Beware*** read more

Found a car online and inquired about it. Unfortunately no less than 4 sepearte sales people blew up my phone within 5 minutes. The next day I had no less than 6 emails. From DIFFERENT people saying they were my salesperson. Really dont seem to have their s#!+ together. read more

I had been communicating with Palm Beach Mitsubishi for several days regarding a 2019 Ford F-150. We agreed on pricing, I completed a financing application, obtained a cashier's check for the down payment, and even signed a sales contract roughly 24 hours before my scheduled visit to the dealership. While arriving at the dealership, I received a call from the sales manager, Ryan Lesch, informing me that the vehicle had already been sold. During that same conversation, I was also told the truck had hail damage and a check engine light despite previously being told the vehicle had been inspected and was in good condition. After investing significant time and money into the process, this was extremely disappointing and frustrating. Based on my experience, buyers should be very careful when doing business with this dealership. read more

Absolutely Horrible Experience - DO NOT BUY FROM PALM BEACH MITSUBISHI If I could give zero stars, I would. I purchased a 2018 White Porsche Panamera from Palm Beach Mitsubishi, and it has been nothing short of a nightmare. Within 24 hours of receiving the vehicle, I noticed multiple damages that were conveniently hidden or undisclosed during the sale. Here's just a short list of the issues I've discovered so far: Damaged spoiler Damaged undercarriage Damaged driver side fender liner All 4 rims damaged And now, just FOUR WEEKS LATER, the car is overheating! To make matters worse, I was sold a completely useless warranty that covers absolutely NONE of these issues. It's basically a piece of paper designed to give buyers false peace of mind. Since the very first day, I have been trying to get in contact with someone at Palm Beach Mitsubishi to work on these problems and get some resolution. Despite multiple calls and attempts to escalate the situation, I've gotten nothing but the runaround, empty promises, and zero accountability. This dealership is either grossly negligent or completely unethical--or both. They clearly care more about pushing cars out the door than doing right by their customers. Save yourself the stress, time, and money--go elsewhere. Palm Beach Mitsubishi is not to be trusted... read more

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My experience with this dealership has been horrible, that's being far too kind. From the start of the transaction. An added fee was put in the transaction which I was told they add to every vehicle. (oh ok sounds like junk fees to me) but whatever. Then it came up about shipping the vehicle which I read on the website shipping is included. I was also offered financing. I was told I was approved but then they came back saying a down payment was needed.. Where my issue lies is listing a vehiche for sale that is not ready to be sold. I live out of state, So if you are telling me something just like any other human I am expecting that.. Now I am a reasonable person something wasnt working properly on the car...... ok fix it, lets do business.. I was told The car would be fixed and ready to be shipped Wednesday.. The day came I called to verify and was told no it will be Saturday instead... Like really No way Ill take my business somewhere else. Now I didnt mention they have my monry deal is closed they are paid in full.. You mean to tell me you all still cant get it right.. Go to Hell I'll go somewhere else... read more

I had GREAT service at Mitsubishi on 2700 Australian Ave in West Palm Beach with car service issues. Although they didn't have the parts i needed because they are discontinued, Tony the parts manager was EXTREMELY helpful, friendly and kind. Tony pointed me in the right direction by giving me referrals so I can locate some discontinued parts on my own. Not only was Tony professional and knowledgeable, but he went above and beyond by helping me even though he wasn't making any money by helping me! This Mitsubishi Dealership seems to employ the best people, so if you need help servicing your car, I would definitely recommend this Mitsubishi and ask for Tony! read more

Sold us a lemon. Less than 30 miles on the vehicle and the transmission is toast. Refuse to help in any way due to the "3" day policy. Do not buy from here because if something is wrong, they will tell you nothing showed on their inspection, and you are SOL.... They will do you dirty. Now in debt over $20,000 with a vehicle that will cost another $8,000 to fix. Also when the vehicle was delivered it was filthy they didn't even bother to clean the interior before they shipped the piece of junk to us. read more

Buyer beware! We purchased a 2024 Mazda CX-90 with 20k miles from this dealership in february 2025. Little that we knew the vehicle had been in an accident that caused several damages in the front and sides. Within days the battery of the hybrid failed. We could not turn the vehicle on and had to call AAA. I took the vehicle to the sales person and got the runaround until I confronted the general manager, Kyle Barber. He replaced the battery and gave me his personal number and told me to call him directly should any other issues arise. Fast forward to June 2025, an error message came on the dashboard. We took to Mazda and they found out that the Electric Water Pump failed and the upon inspection they noticed it could not be replaced under warranty because it was caused by the accident. Furthemore, they also found out that the Steering Rack and Pinion was also damaged and that someone had tried to hide the damage. I called Kyle and he never answered but sent me to another person, Paul, that supposedly is one of the sales manager, and he took some notes and told me a person from customer service would contact me. Well, an individual by the name of Edwardo Carrasquillo called me and immediately started antagonizing me saying that I bought the vehicle "AS IS" and that took their responsability for the vehicle even though we hadn't driven the car for 1k miles! So, I told him the conversation was over, that I would turn it to our attorney and that he would deal with it and he said very clearly "We also have attorneys and we are used to that". Wow, imagine buying a car from this place again! I am attaching the video from Mazda and the reports just in case they come up with some excuse. Good luck, if you decide to do business with this people one day. read more

Palm Beach Mitsubishi - The cost of repair due to damages incurred in an accident that was not disclosed when I purchased the vehicle. - Car Dealers Near Me - West Palm Beach, Florida

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I purchased a 2021 BMW m850i from these folks October 2025. The car was shipped to me and arrived damaged not only did they refuse to cover the $3500 damages as well as their shipper. It is now March 2026 and they dont have a title and can't get a title for the car. So I have a car Im paying for I can not get get tags nor an inspection sticker. Jeff their title guy has blocked me.. Do Not buy a vehicle from these guys. read more

Service Department has had the worst employee turnaround. Corporate should be aware that for this reason people will not buy a Mitsubishi Vehicle from this Location. The fact they currently have a 1 star means volumes. I purchased my vehicle from here and the last 2 years the service is awful. Today I called to asked about pricing for a part needing possible replacement the Service person named Alex needs serious customer service skills before being given this job or even dealing with customers. I wasn't rude, i just wanted him to check my service record and confirm something but of course his unprofessionalism made me go elsewhere. I'm sure the thought is many more customers. That shouldn't even be the thought at all. Be proud of the company you work for and show it with professionalism it can go a long way. read more

scum of earth sold a car to my wife but not my wife scam bank loan for 45k i called the next day and the gm Mr. barber said he was going to take care of it the next am with the video footage total ghost buyer beware they also put a 15k warranty in the loan this is why car dealers get a bad name total bottom feeders read more

This Dealer Palm Beach Mitsubishi i dishonest Regarding the Vehicle with Undisclosed Major Engine Damage On May 26, 2025, I purchased a vehicle from Palm Beach Mitsubishi through an online transaction. After the purchase, I attempted multiple times to contact the dealership to arrange delivery of the vehicle. My calls went unanswered, and after days of delay, I was forced to travel in person to pick up the car myself. Although I signed an "as is" agreement at the time of sale, I understand that this does not release the dealer from their legal and ethical obligation to disclose any known, serious mechanical defects. Unfortunately, soon after receiving the vehicle, I discovered that it has significant engine damage that renders it unsafe and unusable. I have been informed by a qualified mechanic that the engine must be replaced entirely. The total cost of the new motor and associated labor exceeds $3,000. As a single mother, I made a significant financial sacrifice to purchase this car so that I could reliably commute to work and provide for my family. I placed my trust in this dealership to sell me a functional and safe vehicle. Instead, I was misled and taken advantage of. It is both disappointing and unacceptable that a licensed dealership would fail to disclose such a serious issue. I am filing this complaint not only to seek accountability and resolution, but also to help prevent this from happening to other unsuspecting Costumers Sincerely, Ag read more

This place is a scam. I've never purchased a vehicle online let alone out of my local area, and against my better judgement I purchased a 2023 Cadillac XT5 last month. My temp tag has expired, and I paid for out of state registration and now these scammers won't return calls to find out where my tags are or if they've even filed the paperwork. DO NOT DO BUSINESS WITH THIS COMPANY! Service after the sale IS HORRIBLE!!! BUYER BEWARE. read more

Deceptive business practices. It's no coincidence that 3 times in a row, we bring out outlanders for service and they mysteriously have a nail in a tire.... Especially when you purchase a car and your first 3 services are supposed to be free. This time requested the tire come home with us as I'm pretty sure their game is to puncture your tire, take your almost brand new tire, patch and sell it, even though they tell you they can't patch it. Don't be swindled by these complete crooks. The tire was patchable.... These thieves lost loyal business for life.... Karma comes for everyone! You can't be a dishonest snake forever. Also, I would give zero stars if I could. read more

One week after having my car "serviced" with Palm Beach Mitsubishi, my car would not start because I needed a new battery. The main purpose of my visit was to get an oil change, but I did not have a chance to drive out of the Mitsubishi parking lot until I heard my car screeching every time I stepped on the gas pedal. I called the day I left the dealership, and it has been 12 days with no return call. The services were supposed to include a complimentary car wash, but my vehicle was still dirty, with multiple bird stains on the rear window. At least Delray Mitsubishi washed my car. Now, I have to take my car to a mechanic for a real inspection because Palm Beach Mitsubishi failed to complete the services I paid for. I got the Road Trip Ready Service, which includes an oil change, wiper service, fluid checks, brake and battery inspections, and a multi-point inspection. It seems like they barely touched my car. NEVER AGAIN! THEY ARE SCAMMERS! DON'T SELL YOUR CAR HERE! read more

DON'T DO IT!! I bought a 2019 Mini Cooper from The Taverna Collection aka Palm Beach Mitsubishi after searching for months and finding the one I wanted on their site via cargurus. Alan, my salesperson, was very friendly and helpful. I was given a video tour and was assured that the car had no hidden problems. The car was at the top of my budget so after all the dealer fees, ect. I have nothing left for surprise repairs. Unfortunately, the video I was sent left out major dents and problems with the car. The hood wont close properly. The close hood light will not come off of the computer and constantly sends warnings. Within 5 min upon delivery, it was obvious the car had been in some king of collision. Long story short, I was treated wonderfully until the contract was signed. The car arrived and I've been trying to contact the dealership for 4 days regarding the problems and to begin a return, which will cost me a fortune, but no one will return my calls or emails. My experience with Palm Beach Mitsubishi and The Taverna Collection has left me sickened, frustrated and at a loss for words. I would NOT recommend working with them. And note that CARFAX reports don't show un-reported accidents. Like this one had. Likely from the previous owner who had narcolepsy. I only know this because I found her medical bracelet in the seat with a bunch of other trash. read more

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I initially contacted this dealership about a car they listed online for sale. After a couple of messages, I was told it was sold. A few days later, the sales person contacted me to say that they had located a similar car in California and they could get it for me. After going over the numbers and the details, I agreed to buy the car. They sent me all the paperwork which I signed online on a Saturday. That same day I called the dealership and asked for the sales person and they put me through to voicemail. I left a message asking how I was to send the deposit and if there was anything else for me to do. I got no response. A few days later I sent an email asking if there was anything I need to do and again no response. I was originally told it would take five days from the car to arrive so I waited a couple more days before I inquired about the status, again, no response. For 2 weeks I would send an email asking for an update, and said I figured maybe the car wasn't available, but I just needed some confirmation that I was not on the hook for the contract that I had signed. Again, no response. I received an email from a sales assistant, asking if my questions have been answered, and I relayed the story again - no response. I tried calling the sales person one more time, got voicemail, so I hung up and called the dealership directly. I asked to speak to a sales manager or general manager, and the person who answered said she could help me. She did and was very nice about it. I told her the whole story and she immediately sent an email to a manager and the sales person asking them to contact me. The manager never did but about 15 minutes later the sales person sent me a text saying they were not able to obtain the car. Overall extremely poor communication and follow through. read more

Please look at my contact info below. I bought a 2024 Nissan Titan from Palm Beach Mitsubishi in Florida on October 23rd of 2024. When I contacted them they told me the car was not in an accident and it had not sustained any damage during the hurricanes. So after a few days I moved forward with the purchase of the vehicle. It was sold to me as used and I believe it had 1300 miles on it. a few more days later the Truck was picked up by a semi truck company and delivered to me within 5-7 business days. When the truck arrived here something seemed off about the front. It looked as though it had been in a wreck. I asked the driver when this happened and he stated it was like this at the dealership. The hauling company sent me the pictures that they took at the dealership and they were correct; it was already damaged at the dealership. I immediately contacted the dealership and explained my dis-satisfaction. They asked how they can make it right and I told them that they needed to fix the issue. So they said it wouldn't cost that much but they were willing to do it. When I took the truck to the body shop I had them look at the truck. The body shop said whomever fixed the truck didn't fix it properly. They looked at the passenger side bumper where the repairs were going to be made. It ended up being almost $1000. I contacted the dealership and sent them the estimate to fix the passenger side bumper area. They said they would split the cost with me 50/50. I agreed and waited for the arrival of their check. The check arrived on November 15th of 2024. I then had my body shop scheduled for the repairs on November 18th of 2024. On the day of repairs I dropped off the truck and within 1 hour the body shop called me and said I need to come there immediately. When they were going to start working on the truck they noticed some bigger issue. The driver side had significant damage. The body shop stated that there are broken pieces inside the body and things have shifted majorly. They stated that as a consumer they wouldn't have even bought the car if this information had some to light. They also stated there is roughly a 5 inch bolt that is holding pieces together. This isn't a part of the actual truck. The body shop person stated that someone drilled the hole and placed this bolt in there to hold it together. The person said there is no way a dealership wouldn't have known the major issues with this vehicle. Lastly they said if this engine would have to come out of the vehicle in order for the repairs to happen with all the damage that has happened. After hearing all this I contacted the dealership starting on November 18th. I contacted them multiple times between November 18th and 19th. I would call and they would hang up on me. I would call back and ask to speak to the GM and they would send me to someone else's voicemail. I finally emailed someone there and they contacted me back. When I spoke to the dealership I asked them why didn't they send me the Carfax. The person said I should have pulled it myself and now that I have bought it's my problem. I stated to them that they did business in bad faith and the damages of the vehicle were extensive in the upwards of $10000 to $20000. They didn't care from what it sounds like. Then it starts snowing on 11/20/24 and I decided to put the vehicle into 4 wheel drive. The truck on certain turns make a horrifying sound and it sounds like the wheel or the axle is going to snap off. I feel like this has now become a safety issue. The repairs of this vehicle will be anywhere from $10000 to $40000. The body shop ran a diagnostic also and found 16 out of the 22 sensors were having issues. So I took the vehicle last Wednesday to local mechanic and see what was going on. They finally had a chance to review the issues. They have found that the frame is bent and are not sure if they can even fix the car. I paid a total of $62,000 for this vehicle. This dealership has committed fraud. This is not ok! Does my child have to die in order for something like this not to happen? here is my email. I want to put together all the people that have been screwed over by these people so we can contact an attorney to sue them. my email is jeivazzadeh@yahoo.com They should lose their license for doing this to consumers. I have contacted the Florida Attorney Generals office already. read more

Best out-of-state price for Outlander PHEV 2025, but arrived via transport to NJ with AC dead and engine warning light on from initial start. Only 1 set of keys. No support or ownership of problems by the dealer = no support. Pre-ship check apparently not done. read more

This is my second update. Initially gave a bad review because I attempted to buy a car from here - paid a deposit, signed paperwork, and wired the remaining balance. The car was sold under me to another buyer, after delivery arrangements had been made. Updated to positive because I ended up buying a similar car from them at a better price and the process was relatively smooth. But here we are a couple of weeks later and I still don't have my refund on the first car. I was told payment was coming and was sent a check image, but they had my address wrong. Was told it would get fixed. Followed up with salesperson yesterday but was ignored. Car I ended up buying had damage that was not visible on the photos on the original listing, and it is displaying a service message which means I have to take the car to a dealership to get resolved. Terrible experience all around. read more

Worst mistake of my life i bought my vehicle palm beach mitsubishi if you live out of state or city dont buy your vehicle from here. When i was buying the vehicle they called me 30 times and after i purchased the vehicle no one has answered my concern when i will receive my vehicle. Its been two weeks i have been calling to customer service everyday they just transfer the calls to different different person. They have the worst management team and worst sales person. My sales person name is Carson. They are like Scams try to avoid going to this dealership read more

PLEASE DO NOT SUPPORT THIS BUSINESS!! Two weeks ago my 2024 CX-30 MAZDA arrived. The sales person Carlson who sold me this car said it went under a 120 point check ensuring me that there were minimal damages. I requested pictures and videos of the car but he never sent me any. I looked up the VIN number online and the same exact car appeared with a smashed front and passenger side. I asked him if this was that car and he kept avoiding my question. He said he would look into it and again, no response. Upon the cars arrival, there was less than 4 miles of gas in it. It needed an alignment extremely badly so I got that done. There were scratches all over the car. The interior paint is chipping off and no one cleaned the interior so I did. After two weeks of calling and texting Jazlynn Harris answers me. She seemed to care a lot about my situation and at that time she kept in contact with me via email. I got the car looked at and the autobody repair shop quoted me over 7k for repairs. I send her the email of pictures of the quote and she offers me $500.00. Compared to these other horrendous stories being told, my issue is not that major. At least the cat runs. However the customer service here is absolutely terrible No one answers the phone and if you keep calling back they hang up on you or put you on hold immediately then hang up on you. For those of you that ordered a car from them and you've been struggling to get compensated for your damaged car and they're only offering $500.00 what did you do?? read more

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DO NOT BUY FROM HERE We purchased a 2020 Land Rover Discovery - had it shipped to Memphis after multiple videos and trusted inspection Within 24 hours multiple lights including check engine light came on. Local Dealership quoted 33k to replace engine (MORE THAN THE CAR IS WORTH) Took to a local shop to fix it up for 8k Palm Beach has been radio silent since car arrived and we notified them of the issues. We now have documentation that it is OBVIOUS someone knew about the issues and made them even worse Preparing for legal action as no one there has the decency to even call us back read more

Received my car yesterday in bad shape. They said it went through safety checks. The air bag light is on when arrived.

The worst experience of my life. I'm having the worst after-sales experience in my entire life. I bought a 2022 Outlander from the saleswoman Jillian. The negotiation and sale were great. My problem started after I paid. They gave me a temporary license plate, with the promise that the regular license plate would arrive at my house before it expired. I contacted them to let them know that I hadn't received it and that the deadline was running out. I got no response. Today, the car has been parked for 7 days. Unfortunately, I'm traveling for work and my wife and our 1-month-old twins can't leave the house because we don't have a license plate. The store is almost 2 hours away from home and she can't go there. My kids need to go to the pediatrician. We need to buy food, and unfortunately we can't. I've already sent an email, called, and texted the salesperson, and the answer is always the same: that they're working on it or that they sent it to the right department. Don't buy cars there. They just want to sell it and then you're on your own. I will never buy anything there again, and I recommend you do the same. read more

If I could give 0 stars, I would. I was talking with a finance manager and he was helping me with a car that could eat up my negative equity. The payment was still outrageous and so I asked questions like "what's my apr? what are you giving me for my trade?", etc. He gave me all of the numbers and when I did the math, the payment he quoted me at was about $500 more than it should be. Then when I asked him about it, he just ignored me and never responded. SCAM read more

Their customer service is non-existent. Pretty much everything said in all the other negative reviews is exactly what happened to me. I regret buying from them and I wouldn't suggest anyone do the same especially if buying from out of state. Maybe it's better for people living in Florida. I gave 3 stars as opposed to 1 because Claire was very nice and it seemed like she cared more than others. read more

Buying a used car at Palm Beach Mitsubishi is one of the worst decisions I have ever made. Ryan was very friendly and responsive when we were purchasing the vehicle, but a day afterward, when there was a severe problem, the managers, Barbie and Paul, ignored and treated us like pests. My daughter and I bought a used Chevy Volt from The Taverna Collection at Palm Beach Mitsubishi for a reasonable price, but as soon as the car arrived and she drove it, it began shaking and stalled for ten seconds on a major street. I'm very thankful she wasn't hurt, but when we took it to a repair shop and then the Chevy dealership, they said the transaxle core needed to be replaced for an estimated $18,226!! To make matters worse, Jazlynn, another manager, claimed there were no records of the car's delivery and said it would be $5,000 for a return. If we wanted to fix it, they only offered us $500 for labor, citing a mechanic they called who had never even seen the car and dismissed the shaking as minor. Palm Beach Mitsubishi claimed the vehicle was safe and inspected, and even delayed getting us the car for weeks, claiming that it was in service. I foolishly thought a major dealership would value its reputation enough not to try to scam its customers. Three weeks later, we still have not been able to get a refund. The car won't even turn on now, and we're spending a fortune on rental cars. They have left me no choice but to take legal action--I would rather give my money to a lawyer than these crooks. Please don't make the same mistake we did, and trust Palm Beach Mitsubishi! read more

BUYER BEWARE !!!!!! WORST DEALERSHIP EVER!! I live in las vegas nv and was going to purchase a 2020 acura mdx . By the grace of God financing had a lag and drew up new loan docs I refuse to sign because by the time I got a 360 view of car there were so many dents and dings a bald tire . I informed him I wasn't signing new docs I would not be purchasing a that or any vehicle from them . My sales Representative Jeremy Monell then went dark. Won't answer won't respond and they have $3117.60 of my money that I'm now having to fight for . Nobody answers . Finally got someone in accounting at one of their dealerships we will see how this goes ... horrible horrible horrible read more

Your organization in conjunction with The Taverna Collection has failed to respond to multiple emails, phones calls and voicemails, refund my down payment, void loan paperwork and provide assurance that there are no derogatory marks on my credit report as a result of a failed transaction (purchased a car online with 33K miles, it actually had 79K miles and was therefore returned). I have submitted a complaint to the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat buyers like me fairly, in hopes they can assist me in finding a remedy to this dilemma. read more

I wish I could give zero stars! BUYER BEWARE! This dealership is thieves. I put a deposit of $500 as a hold to secure a vehicle I would purchase. The next day I came to pick up the car and it was not what I expected. I decided not to move forward with the purchase and was told that I would receive a refund of my deposit within 7-10 days by the salesperson Al Vargas. It has now been 36 days, and I have not received my deposit back and NO one will return a call or email. Do not give this place your business. read more

Buying a car from Palm Beach Mitsubishi was the worst mistake I've ever made in my life. I've been saving up to buy a new car for the past few months and had to expedite the purchasing process when my old car got totaled. I was struggling to find a vehicle that fit my needs and budget until I found a 2017 Chevy Volt from this company. I was incredibly hesitant to purchase out of state at first but was assured the vehicle would undergo a 120 point inspection and I could return it within 5 days of delivery if there was anything wrong with it. It took several weeks to get my car as it was "in service" and when I did finally get it, it was dropped off to me with 0 gas and 0 charge, filled with ants, back up camera broken, and the car would randomly stall while driving. As in completely stop driving with nothing I could do to get it to go. I take it to the shop and they tell me the car needs a completely new transaxle or I'll end up stranded somewhere within the next 6 months to a year. Turns out it would cost me 18,000 to replace it. I immediately request to return it at their expense considering the car was exponentially more messed up than I ever could have imagined. Now they're saying it will cost be 5,000 to return it despite the fact that the contract shows the cost would be significantly less to return, AND the fact that I was told the car would undergo an inspection and had zero information about these defects on the car fax. The car is now not even turning on! It won't lock! The lights don't turn on. I can't even move it from the place I parked it. This car was supposed to be a graduation gift to myself after saving for a long time and now I'm out almost 15,000 plus all the money Ive had to pay for a rental to have a safe car to drive. The only solution they've offered me was to SHIP ME A NEW TRANSAXLE FROM FLORIDA TO CALIFORNIA with only $500 for estimated repairs. Mind you, there's a whole lot more wrong with the car than just the transaxle. If I wanted to fully repair everything it would likely cost me almost 30,000 which is TWICE WHAT I PAID and 3x the value of the actual vehicle. DO NOT UNDER ANY CIRCUMSTANCES PURCHASE A VEHICLE FROM THESE PEOPLE. They are scammers. Everyone who was involved in selling me this vehicle should be absolutely ashamed of themselves. I work four jobs, have zero assets and am now completely broke having to pick up extra shifts to pay for my rental. They have given me no empathy or respect for my financial circumstances and my financial situation has become so dire that I honestly just want to give up sometimes. Palm Beach Mitsubishi is a godless institution and I know for a fact that karma will work her magic on everyone who works there who have effectively ruined my life for the next several months without even a hint of understanding. I will be actively praying on and manifesting their downfall for every day of my life going forward. That is a promise. read more

I bought a 2019 Audi eTron. The process was fairly smooth until i signed all the papers... I purchased from out of state and the pictures he sent seemed to purposely hide any dings or scratches that were on the car. No one explained anything about how long the shipping would take and how the vehicle registration worked. I finally received the car after 8 days and without any temp registration or plates, but it did have a 8 day old cup of coffee in it. So, again .. I have the car in my garage and i cant even drive it and it stinks of spoiled milk/coffee. I told my salesperson William Zapata that I wanted him to include All weather mats and i would buy it, he agreed instantly and I kept my word and purchased the car. It's been about a month now and they've stopped returning emails and text messages from me when all I'm asking for is what was promised to me and agreed to.... read more

ZERO stars! Totally scammers and liars! Leticia was a pain with texts, calls and e-mails until she got my deposit. Then it was radio silence. The car came 3 - 4 weeks late, and had to be jump started to run! It also came with a flat tire, a brake issue and the remote starter didn't work. I was assured it would be delivered detailed, gassed up and registered and inspected with a 101 point check done!!!!! It was on Empty, looked like it had been sitting for a year, was unregistered and uninspected. Complete SCAMMERS! Stay clear of these people! read more

i would leave zero stars if i could. they stole $4000 from me via a deposit; after lying about the condition of a car and removing the carfax report and advertisement, they replaced my initial purchase agreement with one double the rate and twice the deposit. after taking your money, they will ignore your phone calls! do not trust them! their managers won't try to speak with you, and their owner is worse. do not trust them!!! they steal from prospective car buyers and prey on online orders! they are nothing more than common theives!!! please do the right thing and return my deposit if you read this guancarlo taverna! read more

I would give less than one star if I could. I was looking to purchase a Tesla that qualified for the 4000 dollar EV tax credit that would reduce the car to a better price for me at the cost of the IRS. Unfortunately, however, these people took the credit and claimed to pocket it for themselves whilst also increasing the price of the vehicle artificially by tacking on a nonsense 4-5k paint protection plan that I could not opt out of. I tried to get them to reconsider as I really did like the car, but they were firm on stealing the credit and also to boot, adding another 2000 dollars of nonsense fees that they also refused to remove. All in all, they should make this kind of practice illegal and you should stay far away from these scammers. read more

Sold a car after a deposit was put down. Don't trust them. Why not disclose that information when putting money down? Ridiculous!

If I could give negative stars I would!!!!I bought a 2016 bmw 740i on June 4th 2024 car was delivered to nj on June 8th 2024 . When car came off trailer it had check engine light on . I contacted dealer immediately spoke to Bret he assured me things would be taken care of . I brought car to mechanic to check it out he advised me car needed 5000 in repairs . Right front air shock leaking , brake calipers are corroded ,heat temp modular is bad ,fuel tank vale is bad ! I have been getting nothing but the run around for a week now or hung up on run as far as you can this dealership is a complete scam !!! read more

The worst car dealer in Florida My Electric Car needed A charge. The dealership has 3 chargers . When I asked if I could just charge the car for 1:2 hour I was told no . There were 2 Tesla charging Not even a Mitsubishi. The Manager was the most inconsiderate person I ever meet. i could believe he would not help a person in need My advice is if you are looking to purchase a car go to another dealer I could only imagine what would happen if you purchased a car and had a problem. The manager was a real jerk . read more