Update- immediately upon seeing my review, Glo Tanning reached out and has taken the steps…read morenecessary to improve my experience. While the pricing hiccup wasn't ideal, they've demonstrated superior customer service, both in store and in handling my complaint. I have no doubt I will get my money's worth in my membership experience with them. Just signed up for a membership. I purchased a tanning lotion at a "40% discount." Found out afterwards that the discounted rate was still 75% higher than what I could've paid on Amazon. Not a great start.

Today was my first time trying Glo Tanning. I went in for a spray tan. After completing paperwork…read moreand a "required" walk thru tour I was able to get a tan. After completion the representative informed me that I was given the incorrect tanning option. That my Tanning session was given to another client by the same name. My frustration is that I did not want a walk thru. I stated that I did not have time for a sales walk thru. Yet I was told it was required, I was not heard. In addition I was held up again before being taken back by the "tote options" of skin care products. This is all unfortunate because these services have value. But without the right customer service skills, I have no interest. The rep was calling corporate when I left so that I could get a respray. And I would also have additional fees. This quick spray tan took a good 45 mins.

A few days ago I received an email with a coupon for a free spray tan. So, today I spent driving…read moreall over the city of Edmond, OK to find a Glo-Tanning business that is open. Could not find one. Not only did I waste my precious time in driving and wasting gas, I came home and called Glo-Tanning and waited on the phone for close to 10 minutes with no one answering. I am very disappointed to say the least.

My husband and I arrived 5min before this business' posted hours of operation. We have sat here for…read more35 minutes watching 9 other customers arrive, only to find the doors still locked. 35 minutes after waiting for the business to open (and calling multiple times) we ran out of time and left. We pay a $69 a month membership, we are very disappointed in the reliability of Glo Tanning. My 2 stars are strictly for the convenience of this location, which isn't really convenient if they can't provide timely service.

This place was amazing. The equipment is top notch. It great wellness overall. I love the red…read morelight therapies and the hyrdo massage. The staff was absolutely incredible. Evie educated me on all the difference in the equipment and I signed up right away.

Unexpected closure today. Ended my fathers day celebration to tan for an upcoming trip and no one…read morementioned they would be closed today for "service" frustrated

Tried to charge me for three months of tanning that I didn't even use and when the payment wouldn't…read morego through ( because I no longer wished to do business with them) they threatened to send these charges to collections, charges I had to call for myself to even find out about because they neglected to notify me that any if this was still going on. Terrible customer service and corrupt business model.

I would never Recommend Riviera tanning! On May 22nd I spoke with Stephanie Mansour and Pre-paid…read morefor six months of service. She processed the payment twice, I have been waiting for my refund and have yet to receive it. I have called and emailed and asked to speak to someone else but she refuses. This is the worst customer service I've ever dealt with!!

I visit the location at N.W. 122nd & Rockwell Ave…read more I cannot recommend this place enough! From the moment you walk through the door, you are greeted with the warmest, most welcoming energy. The front desk staff is incredibly knowledgeable, friendly, and never tries to push products you don't need--they genuinely just want you to get the best glow possible. Impeccable Cleanliness: The entire facility is absolutely spotless. You can tell they take hygiene seriously, and the beds are always freshly sanitized and prepped. Top-Tier Equipment: They have an amazing range of high-quality beds and booths. Whether you're looking for a quick UV session or a flawless, natural-looking spray tan, the results are always even and long-lasting. Rick

they keep charging my credit card. I called to get this resolved, stayed on phone for 20 min., and…read morewill have to do a fraud. I also will be turning them into better bus bureau , if the money is not back in my account n next 48 hrs

I avoid traditional tanning, but routinely use the hydrotherapy services, red light/blue light…read morecocoons (with vibration), and more. Helpful employees Good parking off May Avenue Immaculately clean -- very well maintained

Another billing issue!! Last year, my account wasn't suspended after I spoke to a clerk who told me…read moreit would be. Got charged for a month, and we were told it would be credited to my account, but it never was. Earlier this week, I went on a purchase. Was it only I who made two separate purchases, but the cashier was having an issue and ended up charging me twice for one of my purchases. I called Customer Service and left a voicemail. They called back hours later while I was busy. I again explained the issue, and she started telling me what all I purchased. I again explained my problem and told her I was short on time, that their customer service is pitiful, and that I needed to wrap things up. Ended up having to send a screenshot of my charges, and I'm still waiting to hear back.