Never tanned before and the ladies here were nice enough to walk me through the whole process. Explained every part of the bed before I even had to ask. They even got me set up with what they dubbed "skincare." Never knew that lotions were needed to hydrate and protect your skin, but they informed me of the importance of using quality skincare during my tanning sessions. They even got me some stuff that smells like cologne and doesn't leave a greasy lotion feel. I was hesitant to put any lotion on; it's just not my thing. But it works great and they made it work out within my budget. Super appreciative of the cleanliness of this store and the work the girls put in to make my experience everything I want it to be. I can tell they want my skin and eyes protected. They always make sure I have my goggles, and they adhere to all the recommended policies and regulations for tanning in NC. I can't say I'm a huge fan of waiting a full 24 hours between tans, but the manager explained that this is to give my skin time to develop its pigment and to prevent me from burning. Can't say enough good things about this store! Good people, good tan. I'm satisfied. read more

I was scammed by the brown hair/blue eyed young girl at the front desk. I declined the tanning lotion, because I have allergies. She didn't like that and got an attitude with me. She put me in a room and I was out in 5 minutes!!! I paid $38 for 5 minutes of nothing, no change in my skin, I was ripped off. I asked her why I was shut off so soon and she said I didn't have a membership. What does that have to do with a tan?!!! Horrible service and the young girl scammed me. Don't waste your money! read more

Love the staffs eagerness to help. Also love how clean each room is and how they take their time cleaning the beds when busy.

Really like going there, they offer other services than just tanning and have a great product inventory that i just cant stay away from. Plus, the staff is very sweet. read more

I switched over to going to PBT from another tanning salon after visiting and getting further information, I hadn't been to PBT in a long while, she was very informative on the beds and products, I tried the ten minute bed, so later that day I returned and purchased a kit and a package membership,,the choices of tanning levels are great to achieve a beautiful tan and they will walk you through to help you with your goal, and answer your questions. read more

Focused more on the up selling then telling me what they offered. Didn't show how to use the bed got back there bed didn't work had to putt clothes back on go to another bed. CUSTOMERS SERVICE is all about selling products there & upgrading membership No accommodations offered for inconvenience .Harrisburg NC location read more

The attendant was not knowledgeable in what was stated on their website. I advised her that we found them online and was there for the $14.95 unlimited level 1, but what we weren't advised was the $20 sign up fee. I asked if there was any other option as we only wanted 6 visits and she told us "No"; which I find hard to believe that I couldn't purchase single visits. We left and went elsewhere. read more

I visited Palm Beach Tan with my daughter and was overwhelmed by the massive up selling for her spray tan. The desk person said the tan was $25.00 but it was highly recommended to buy the glove and exfoliate $7, and the primer for $12 and then the the enhancer so she would not look orange $5, and then accelerator for quicker results $??. I explained to the woman we wanted to spend as little as possible because I am presently trying to save money because I am not working right now and she proceeded to use the same sales pitch on my daughter. She then went on to say it was for prom and we wanted to make sure it looked really good. If we had gotten all the recommended it would have cost somewhere around $50. We didn't but I was really put off by her trying so hard to push the product even when she knew we needed to be frugal. read more

Sometimes reviews only get posted when people mess up, so I wanted to post a positive review. The girl That helped me was younger and was probably new. I told her that I only wanted to spend my tan dollars and no more than that and she did her best to accommodate that for me. She was super nice. The only thing "negative" I have to say is that I wasn't well informed on the prices of packages that were "flex" month packages. So a $60 package turned into $75. I told them I will down grade my package so that I can get the package and a lotion with my tan dollars and a guy worked it out and made it possible. Bottom line is that in a business that is built on making commission, you as the customer, have to be straightforward about what you want and how much you want to spend or you will walk out spending a fortune. They are trained to sell you things so just be honest if you don't want or need something. Great service overall! read more

Loved this place! I went there expecting to leave orange, as with every other spray tan, but I was very appreciative that I DID NOT. The girl that helped me, Madison, was very knowledgeable and helped match me to color I was hoping for and explained everything in detail. She was so nice and helpful and went above and beyond to make sure I left happy and satisfied. This place is awesome! read more

The young girl working tonight messed up and let a customer that came in after me have my bed. I was told I would have a 12 minute wait. After 30 minutes when I asked why it was taking so long, she rambled off an excuse and said someone still had 8 minutes left on the bed. So a 12 minute weight was going to turn into about a 40 minute wait. Ridiculous and unprofessional! Also, the door to one of the rooms is very difficult to shut. You have to slam it a few times before it will catch. When I asked an employee about it on a previous visit, her response was, "we can't get them to come and fix it". read more