I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

As my day was going so horrible running late for all my appointments. Traffic sucked, they changed…read morethe venue last minute where I was suppose to be holding my rehearsal dinner. The only thing that went well was my spray tan here. Sarah Barber was very kind & professional when she explained how not to turn the bottom of your feet black & dying my fake nail. I later got a membership there. I recommend everyone that works there to be as cheerful as she is. Nice place.

GREAT SERVICE, SUPER CLEAN AND PLENTY OF BEDS…read more The staff are extremely professional and make every effort to keep customers from waiting. They are always pleasant (even when customers are not) and greet everyone that enters. They go above and beyond. After needing a brace and crutches, the staff consistently watched for me so they could hold the door and asked if I needed anything for the room. Kristen and Patience, shout out to you :) Palm Beach Tan keeps everything in tip-top shape. The rooms are clean, the beds are clean and the staff is always busy cleaning something. Palm Beach Tan has a good mix of tanning beds and most times there is little or no wait time. The beds are well maintained and clean. I always enjoy my tanning time at Palm Beach Tan.

Wow, I had to visit a different Palm Beach Tan location in Pooler since I have a flight out of…read moreSavannah tomorrow morning, and I can see why this location has such poor reviews! The girl who greeted me was incredibly rude, curt, and visibly angry. Her attitude made me feel like I was inconveniencing her by simply being a customer. What terrible customer service! The employees at the Hilton Head Island location are fantastic by comparison. This girl should be fired immediately--she is clearly an angry person!

Carly was FANTASTIC. I was looking for a spray tan before my New Years Eve plans and wanted to look…read moreas though I'd been at the beach all week. She nailed this look! Carly is very personable which made me feel extremely comfortable throughout my service (It can be intimidating in next to nothing in front of a stranger lol). If you're looking for a spray tan for any event or just because, I highly recommend. The ease of her coming to your home is incredible and she sets up/takes down in the blink of an eye. Her communication was very efficient throughout the whole process. Thank you!!

Carly was absolutely amazing and came to our rental for a wedding party spray tan. everyone looked…read moreabsolutely gorgeous and very natural fresh off the beach look. she is extremely professional and personable and made the entire process simple and easy. i would absolutely recommend carly for your sun - kissed needs.

Just Glow went above and beyond to save my friend's wedding day! After another company canceled…read morelast minute, the owner at Just Glow immediately responded to our voicemail and actually stopped her day to come and spray 4 of us. Not only was she so helpful, but the spray tans were incredible. She curated our tans for each girl, and we all felt amazing for the big day. HIGHLY recommend their service, if i lived in town i would make this a regular routine!!

I went to Just Glow for my spray tan before my wedding, and was blown away by the results. Since I…read morecame from out of town, I hadn't had a chance to do a test run beforehand, but was instantly impressed by Lisa during my experience at their studio, asking me all the questions to make sure I felt comfortable going into it and walking me through the process and any post-care instructions. In the end, I was so impressed with how the tan turned out, truly one of the best I've ever gotten (and as a pale girlie, I've done a bunch!) and instantly added a boost of confidence to how I felt on my wedding day.