I had such an awesome experience today! I went in this evening around 8ish on 5/29. It has been about 6 years since I have been to this PBT location so I was excited to finally get back and start tanning again after so long! My first impression was great. I love Palm Beach Tan because they are open 7am-10pm every day. So, great hours! You can also go in whenever you want, no appointment necessary. So as soon as I got in, I appreciated that everything was super clean and open with plenty of sitting area if you are waiting PLUS they sell drinks like water/soda! This is really cool to me because I know there's times where you gotta wait for a tanning bed. As soon as I walked up to the desk, a friendly tanning consultant immediately greeted me when I came in. I loved how helpful and nice she was! She upsold me on getting the highest level diamond package which gets you unlimited spray tans & bed tans for $110 WITH 30% off products at sign up. She helped me find all the products I needed to get some beautiful color back to my skin. She helped me get both a face lotion, body tanning lotion, and a tan extender. Be prepared to spend about $60-$150 on a bottle of tanning bronzing lotion. It is definitely worth it though if you are able to afford it. You get what you pay for. She also helped me on figuring out which beds she recommended for my skin type/how long to be in them, etc. I really got the full package experience here. I didn't catch her name but the tanning consultant offered great advice and helpful information to refresh me on things. I just had to give her and palm beach tan a shout on this! I can't wait to be back! Beautiful tan skin, here I come. Definitely recommend them 100%! read more

Did not enjoy my experience here. Every time I came into tan, they were always trying to upsell everything, one lady in particular. The tanning lotion I bought at another location that I purchased on sale for $150 and she said it's okay brand, but I have this one for like $200. I just got tired of her not leaving me alone and trying to upgrade my package and products like a damn used car salesman. This was supposed to be my time to unwind and relax for the 8 minutes! LOL I chose to get a gym membership at Planet fitness for $25 unlimited tan and the beds are pretty high tech. I don't get harassed every time I walk in. And the package I got at Palm Beach was the most expensive for $149.99/month. I get the same tan for $25 and can take a friend everytime I tan or work out. read more

Nothing but good to say, Patricia did my membership, Taylor is always the Best and they both are knowledgeable and very easy and friendly to talk to..... Walking in is always so pleasant makes me feel VIP, Thank you Patricia and Taylor, you both are AMAZING, that's why I go to Palm Beach Tan, at Louis Henna, in Round Rock..... I have tried other locations just to see if there is a difference and OMG, the customer interaction and knowledge at this location is the Best and VIP, environment I have experienced....... Thank you both, and thank you Palm Beach Tan.... read more

"I had a great experience here! The staff did an excellent job, and the customer service was outstanding. They were professional, friendly, and made sure I was comfortable the whole time. I'll definitely be coming back!" read more

I always have a great experience at Palm Beach Tan Round Rock. Patricia is super friendly and knowledgeable; she's welcoming every time and I love seeing her on the weekends. The facility is clean and well maintained. I highly recommend this location. read more

Palm Beach Tan - Skin Care Near Me - Round Rock, Texas

Amazing! Been a long time customer and keep coming because of the staff. Patricia is great! Super helpful! Friendly! Love Palm Beach

Always friendly, clean and exceptional service. Amy and Patricia are A+!! Been going here for years and wouldn't go anywhere else for my tanning! read more

Amy, Patricia, Kaslynn, Natalie, Taylor, Emma, basically the team are so awesome here. They always greet you with a smile when you come in. Honestly, my days get so busy sometimes this is my only break, lately I've been working 7 days a week, and so my time especially when not working is valuable. I know no matter what mood I may be in, when I come here, I'm going to be greeted with a smile and then taken care of right away. So for medical reasons/medications, I can't do tanning beds. But that's ok, they have these cool wellness type machines like the red light sauna, red light facial stim, beauty angel, and of course spray tan option for me. The team knows my routine and gets me set up right away. The store is always clean, Amy the manager you'll find always with a mop or a broom it seems and she doesn't just boss her team around she leads by example. I think that's why everyone is so happy there. I just can't say enough good things about this place. It's more than a tanning salon, it's an oasis from everyday life where you can count on getting great service and just relaxing for a moment from the chaos. Thanks so much to everyone here, ya'll are the best! read more

Amy was very kind the second I walked in. She was very helpful & informative as well. Thanks for making today an enjoyable experience Amy!

Palm Beach Tan always has top of the line equipment, clean environment, and friendly staff! read more

Palm Beach Tan - Prestige 1600 - Skin Care Near Me - Round Rock, Texas

Sam provided excellent customer service! I went in for a late spray tan and she was so kind and helpful. Thanks again!

I just wanted to say everything I experienced at Palm Springs Tan was amazing! The vibe was incredible! However, the customer service provided by Jenn was particularly refreshing. She was extremely cheerful and willing to assist, and her positive attitude greatly influenced my day for the better. So thank you personally, as well as whoever hired you. read more

Great staff and even better Manager! I love this location and will continue to come here and only here! Always sparkly clean and welcoming atmosphere. Give it a shot and ask for Dacota. She's the best! read more

Clean place with a friendly knowledgeable staff. Answered any questions I had. And gave recommendations.

Great place to tan. Always clean and the morning staff is great. If you're looking to add some color to your skin I highly recommend this place. read more

This place is a complete joke. Employees are not educated about indoor tanning whatsoever. I followed the employees recommendation of 9 minutes in a level three on my *third* visit to this location (I did not know better then, but i do now!) I developed burns that bruised/blistered for a week after my visit. I decided to give this one more chance since I have no time to tan outside. The employees highly pressured me to take advantage of a current promotion, once I said "no" their employee yelled "Just do it!!" so i eventually gave in after a long sales pitch, mainly so they would stop pressuring me every visit. Come to find out the promotion was NOT what I was promised, and I was scammed out of my money. When talking with customer service, their representative was condescending, rude and unhelpful. I will most definitely be taking my money elsewhere. PBT does NOT care. read more

This location of Palm Beach Tan is the best, it's always clean the employees (Dakota, Amy, and Patricia)are the best and super friendly and very knowledgeable! They always go out of their way to make your experience the best every time you go there. I recommend this salon all the time just for that reason!! Way to go#PBT read more

Very clean salon. Amy has the best customer service... she signed me up for my membership and was so informative and helpful. She always has a smile to welcome me. I'm glad to have found this place... I'm already seeing results in such a short timeframe. It's super convenient, next to H‑E‑B and a lot of other great businesses. Highly recommend! read more

I love Rily! She is beautiful and helpful! She matched my tan and helped me with my city lips She was also super nice and eager to assist me. It was a nice experience and I'm thinking of getting a membership now :) read more

I don't know why this PBT has such a mediocre rating - a tanning salon is a tanning salon you should know what to expect. I actually really prefer this location to others, everyone is SO nice, they know me by name and always answer my questions. There can be a wait for the bed around 5/6ish on week nights but this can be expected. They have a versa spa and a new mystic, as well as an old one. I swear everytime I go I get sold into a lotion but everyone is super helpful. read more

I recently signed up for a membership, very happy thus far. The lobby is clean, the beds and rooms are clean. The staff is welcoming and helpful with any questions or concerns. They explained memberships well, showed each of the tanning beds and explained the differences. Also they don't allow you to tan at the most time to start, they have you gradually add minutes per visit - which is extremely responsible on all ends. read more

I've been going to this pbt location for over a year now and I have to say everyone that works there is wonderful. Not only are they knowledgeable about tanning and the products but they are all so kind and friendly to every customer. I cannot even pin point one name because it would take away from all the others. The team work and friendly customer service is so nice to see in today's era where customers aren't always made to feel important anymore. From a fellow business owner I'd like to congratulate pbt on their training methods and their staff at this location. Thanks to all the ladies who work so hard to keep this location pristine, welcoming and just for being so kind and helpful on a daily basis. You are all rock stars!!!! read more

The place is clean, bulbs are great, and staff is knowledgeable and super nice. Amy how's above and beyond every time you check in. She treats it like she owns it and it shows. Highly recommend. read more

Soooo I kinda hate to admit that I have frequented this place. It makes me feel so "Jersey Shore" to fess up to being a person who goes to the tanning bed. But sometimes I need a little shade past pale if you know what I mean. As far as tanning beds go, this one has it's shit down. They have a fairly efficient check in service where you don't have to show your id or anything. They have a little finger print scanner that is so Mission Impossible. However, I have rarely had it work on the first try. The facility is immaculate (compared to other tanning salons I have been to). I am known to be a little on the frugal side, so I just have the basic membership. The tanning beds included in this one are just OK. They aren't janky or anything---just a little old and small. If you pay like $60.00 per month, you can get into the schwanky beds that have names like "Diamond" or "Platinum". Apparently, they are contoured to your body and have air conditioning and might make you a sandwich. Oh em gee the lotions are really expensive, too. I am no expert on pricing tanning lotion, but these range from $30 to $100. Overall, it's an ok place to tan, but doesn't send me over the moon. read more

Today I was informed that the Parmer location is being closed due to palm beach buying them. I did a yr contract and paid in full. When I explained that the other locations will not work and I would like a pro rated refund they went on to say they can help me that I need to contact palm beach. So my money went to Darque Tan and not that won't help just like that. Very unprofessional. read more

I just moved from San Antonio to Austin/Round Rock and after reading the reviews before coming to tan here I have to admit that I was a little nervous BUT I have no clue what these people are talking about because I absolutely love it there. Monica (the manager) is extremely professional and friendly. All of her employees are also very professional and very nice. They all know me by name and always know exactly what bed I use and how many minutes I tan. I've tanned @ Palm Beach Tan in all of the places that I've lived from the east coast (MD/DC/VA area) to Chicago and now Texas. This particular palm beach has been the best and the cleanest. I love everyone that works there. I rate it 5 stars. read more

Emily was fantastic! She showed me around the salon and explained all the different level beds. She took the time to answer all of my questions and helped make my experience very positive. She has an amazing personality and great customer service skills!!!! read more

I got my first spray tan here and it was a great experience! Sage (coolest name) had such a great personality and helped me out so much with everything! 10/10 girllll read more

Wish I could give it zero stars. Morgan at the front is completely incompetent. Didn't tan today because she couldn't find my account. Your job isn't that challenging. Will be cancelling my membership ASAP. read more

I am a member and only use the Mystic spray tan booths. Usually I have a good experience. However, today was not so good. I elected to use the Mystic Kiss which is the newer model. I prefer this one because it's quicker and feathers your feet and face for a more natural look. I noticed when I got in that it was not heated as it usual is, but I still activated it thinking the dryers would still come on. They didn't. After I was finished I had to stand outside the booth and self dry. When I told the attendant what happened, she apologized and said she would call to have it repaired. She didn't refund me the up charge for the dark or offer me any other kind of compensation for the booth not operating properly. I think this was poor customer service. read more

Oh My Gosh! My PBT is the greatest. Taylor is awesome. I have a skin condition which is helped by tanning and Taylor is so knowledgeable and helpful. He is well aware of my needs and he is so kind and makes me feel at home. He knows when I need a 20 minute nap or I'm in a hurry and need a 12 min stand-up. What a great place. So inviting, very clean and always friendly. Easy Billing, Friendly staff, Clean facility read more

I'm mainly giving this place 1 star to make up for the obvious employee who left the last review and gave it 5 stars (Cara F.) I give this place 3 stars. The staff is slow a lot of the time and I'm tired of trying to be sold lotion every time I walk through the door when I'm holding mine in hand. Also I only do stand up beds and the radio absolutely sucks in all the stand ups. Half the stations dont turn on and the ones that do you cant hear the music. Cara could you please fix that? Thanks read more

Hi, my name is Meg, and I'm a Tanorexic. I only use the Mystic Tan/VersaSpa booths, and very rarely have I had to wait on one. Most of the time, I'm promptly greeted and sent on my way. They provide everything I need for a great spray tan so I don't have to bring anything extra with me. I've never had an issue with billing, and they make it very easy to freeze my account if I'm not going to use it for a while. I live by the motto, "if you can't tone it, tan it!" Thanks for keeping me from glowing in the dark, PBT! read more

Personable staff and very knowledgeable! I was taken on a tour, learned about the beds, and was walked through with the different products to use. read more

I've been to this Palm Beach Tan a few times and have not had a single problem. The beds have always been clean and the rooms spotless. The staff is always very nice and welcoming. Some people just look for problems to have something to write about. Sounds like sour grapes to me. Besides, how can you take someone wearing an inflatable fish seriously? read more

It's just down the street from my place, it's pretty well-kept, and the girls working there are quick to help and treat me fairly.. I don't have the issue of the staff asking me if I need lotion every time, but I guess it's because I come at the right time of night ;) Good location, glad I can give them my business. read more

Great staff...only draw back is that every time I go in I get asked if I need sun tan lotion. I know it's a commission thing but I wish they could note accounts to say not to ask...Oh well. Overall great staff and they treat me pretty good when I go in. :) read more

This has been probably my most favorite tanning location ever, and I have been coming for the last 2 years! The whole staff is always incredibly friendly, helpful and never pushy. The location is always spotless! Tonight prompted me to YELP about it.... Ryli went above and beyond to help me as I came in close to closing time (on a Saturday) to get the spray tan that I needed (I usually bed tan) and went even further offering me her personal products to try!! Way to be pbt!!! read more

After tanning here for 8 or 9 months suddenly the service because hideous. I was treated badly, I had frozen my account on and off a few times and every time I took it off being frozen somehow the prices changed. I enjoy tanning it is one luxury I allow myself but even though this one is convenience I will no longer be going to this establishment at all and I have found another place that is a lot cheaper, better service and much nicer staff. read more

Love this place! Sarah, Chelsea and Leslie have great customer service! I came in not very knowledgeable and not wanting to spend very much money at first to try it out. They worked hard to find the best deal for me and not once made me feel like I was being up-sold products or services I didn't want or need. I was happy and impressed! read more