Incredibly clean facility, state of the art offerings, and Vanessa (who I think she said usually…read moreworks the Georgetown location) knew her stuff inside and out, without hesitation and was incredibly helpful... so much so that after several years of being away, my husband and I are now going to be regulars again. So nice to have someone not try to upsell you, but be so incredibly knowledgeable about the options, you end up upselling yourself. Lol. She's a treasure and we will be back!

Kaitlyn is the best! Friendly customer service, very attentive and personalized product and add on…read morerecommendations. She makes it more than a tanning session, it's a tanning experience that has you glowing all week. This is my favorite palm beach location, I can't recommend it enough!!

Abby was amazing, showed me all the beds, the benefits of each one, and her recommendations based…read moreon my goals. As someone whose used other tanning salons in the past, Tan It All is definitely my new go to

I usually go to the Cedar Park location & Sarah is ALWAYS so sweet & has great customer service…read more However, today I was in the Pflugerville area & stopped in for a quick tanning session. The lady working there was very nice & showed me around & got me all set up. (I did not catch her name) I was here 1-7-2026 around noon. I noticed the facility seemed decorated very nice & the atmosphere was good. I would definitely recommend a good cleaning though. I was in room 1 & the ceiling fan was absolutely disgusting with tons of dust caked on it. I am sure it is just an over sight, but wanted to let you know.

This rating is for Cathleen... she is one of the nicest employees I've ever met. She knows her job…read morereally well and took the time to cover all bases of me signing up. I really appreciated her knowledge and grace... thanks girl

I had a great experience today at this location especially due to the great service from Paige. She…read morewas professional, had all the answers to my questions and very friendly. All of that goes a really long way making me want to come back and never need to look for another location, of course. She checks to make sure I want any of the add-ons I've had before which I do every time, and I also have started getting the mitt for applying the primer every time. She's the only employee I saw today and the salon was in perfect shape. All the rooms were clean and ready to go. She did not ask me to make a review by the way, but even if she had, I wouldn't have minded and have been would've been happy to do so. Sometimes employees at certain businesses will tell you they have some kind of competition going on or just ask if you would give a good review if you're happy with them. I've always had a good experience here. Thank you!

I stopped into Palm Beach Tan while visiting from out of town and the staff was super helpful and…read morefriendly. My only complaint is that a few bulbs were out in the bed, but overall, it was a great experience!

So many great amenities and a super helpful staff! I used the Versa spa machine, did medium color…read moreand am very satisfied with the results.

Kelsey is always so welcoming and helpful at the Westlake Palm Beach Tan! She takes the time to…read moreanswer my questions, makes great recommendations, and always helps me get the perfect glow. The entire staff is friendly, and it's always a great experience!

Hancock center is my home salon and that's mainly due to the incredible customer service they…read moreprovide each and every time I walk through their doors . The staff is so accommodating, friendly , and always there to provide what ever I need . Stevie is amazing and makes me always feel so welcome . Beth the manager does an incredible job and always is willing and patience to answer any of my questions . Keep up the good work ladies ..

Great place. Sprays well. Love it and the staff. Very…read moreclean and talks you right through it all. Look forward to going

I had previously called and spoke to a very friendly staff member so I was very excited to try this…read moresalon and had been looking forward to it for quite some time. I specifically prefer supporting small, independently owned tanning salons over the big chains like Palm Beach, and I was hopeful I had finally found a hidden gem. Unfortunately, this was not the experience I was hoping for. From the moment I walked in, the service felt cold and dismissive. I purchased a single session with the intention of exploring a membership, and was simply told "it's $14", no introduction to the bed besides letting me know I may not see as much color, no walk through, nothing. I had to ask questions about which beds were mainly UVA and UVB and felt like I was bothering her. To top it off, there was lotion on the wall in the room I went into, which is a pretty basic cleaning standard that shouldn't be overlooked. When I finished my session and asked about membership options, I was told "it's on our website." That's it. I understand that information lives online these days, but a simple brochure with pricing or friendly conversation goes a long way. Referring a potential new member to a website instead of taking 60 seconds to engage with them is not good customer service...and I say that as someone who managed a tanning salon for five years. I know what the standard looks like, and this wasn't it. Wasted time and money. It's genuinely disappointing because I want to support businesses like this one and my mother in law was even going to come back with me so we could both get memberships, but I probably won't be returning unless they improve customer service. I was looking forward to buying a one time session, lotion, and monthly membership and instead left the salon feeling like I was potentially being profiled or wasn't a client they wanted.

I look forward to visiting this Palm Beach Tan location as frequently as possible. Their red light…read moretherapy bed and targeted red light face panel are a relaxing step in my weekly routine. Their entire staff is friendly, professional and knowledgeable...it's nice to walk through their doors & be greeted by smiling faces who welcome customers enthusiastically. Kirsten, the store manager, is especially knowledgeable, helpful and has created an environment where the staff genuinely seems to enjoy their jobs! I think PBTs pivot into health and wellness is a smart idea and they're showing their commitment to the space with the services, technologies and atmosphere they offer. I really love this place!

I I've been to just about every Palm Beach Tan location in Austin, and they all consistently…read moreprovide a pleasant customer service experience. However, I have to give a special shoutout to Kirsten and Riley. From the moment I walked in, they greeted me with such warm, welcoming smiles and treated me like I was a familiar face they see every day, which instantly made me feel comfortable and valued. What really stood out was how knowledgeable and informative they were. They took the time to explain the differences between each tanning bed and what each one is specifically designed to offer based on your individual goals and desired results. I honestly had no idea the beds varied so much depending on what type of experience or outcome you're looking for, so their guidance was incredibly helpful. Thank you, Kirsten and Riley, for your kindness, professionalism, and friendly energy. You truly made my visit feel enjoyable and personal. I'll definitely be back to see you ladies again soon!

I have thoroughly been impressed with PBT since they took over the salon…read more ((I loved the previous gals, too)) Back to PBT: The girls are always welcoming, everything is nice and clean & I love the new beds. Plus, they offer the Body Shaper, stim (sp) red light therapy, a sauna, etc. 5 stars, easy!

Super friendly, place is clean and beds are great. I never use a tanning beds but wanted a base…read moretan before the trip. No pressure to buy all there lotions (although i did buy some) but rather had them explained to me in detail to see if they fit my need.

Worst customer service ever experienced at a palm beach. The red haired girl was nice to my…read moreboyfriend but for some reason hated me. Would honestly recommend the manager teaching them to learn what customer service is.

Customer service was horrendous. Girl had no manners whatsoever nor did she show how to work the…read moretanning bed fans.

My first client Wax was here was awesome! Stephanie was amazing. She made the environment…read morecomfortable, answered my many questions and was super knowledgeable on all things skin care! I really appreciated how she took her time to get every bit of hair while making it as painless as possible! I will definitely be rebooking with her next month! Update: I've gone multiple times now and each time has been great! I love the vibe of this place , the decor is cute and their waiting area is comfortable with coffee, drinks and snacks.

I am not sure exactly what wax they use but I got a Brazilian hair after quite some time. TMI, I…read moreknow, but I wanted to point out that I have been getting waxed off and on over the last 20 years I've used a variety of different types of waxes and have done sugaring and this was completely pain-free for me. I was so amazed at how quick and easy it was. The location is so cute in the renovated house and I absolutely recommend them if you're on the fence and are nervous first time waxing whatever the case and I've never had that type of painless experience before