No recomiendo este negocio de joyeria Tienen precios…read moreelevados, mal servicio al cliete cuando te venden un reloj y regresas a venderlo. Se niegan a comprartelo, para no verse obligados a darte un buen precio por el reloj q ellos mismos te vendieron. No recomiendo Grimal Jewelry

I'm reaching out to provide feedback regarding a recent experience at your Hialeah location. I…read morevisited the store to have the battery replaced on my watch. Unfortunately, I had to return later the same day because the watch had stopped working shortly after the service. Upon returning, I was informed that the store did not have the proper tool to tighten the back of the watch, and I was asked to leave it overnight. When I came back the following day, the watch still wasn't working. I was then told I would receive a refund for the battery replacement, which I appreciated--but the process of picking up my watch and getting the refund took almost an hour. During that time, multiple employees were trying to figure out how to check me out in the system. I had to ask several times to speak with the manager and to simply have my watch returned. The entire situation was incredibly frustrating, especially considering the watch is worth over $500 and the battery service was only $30. The lack of preparedness and urgency from the staff made the experience even more unacceptable. I'm sharing this not just out of frustration, but in hopes that it can be addressed so future customers don't go through something similar.

Highly recommended Sasha was super nice and patient with me…read more Recommended Star of David neck less I also bought a tennis bracelet The prices are great you can make a great deal with Sasha or Mike . Very responsive with great altitude Quality jewelry and super nice display . Highly recommended Definitely will buy again.

From the owner: Walk in or schedule a private appointment today! Elevate your style with luxury watches and…read moreexquisite diamond jewelry. Don’t miss our exclusive showcase!

Rays Jewlery is the ONLY Jeweler I do business with. Not only is the Owner, Ray, extremely…read moreknowledgeable and kind his staff are just as delightful. My most resent purchase left me over the moon happy; a customized monogram necklace. Secret: get on their mailing list and you'll be the first to know about their sales.

I went here to get my fiance's wedding band re-sized. It was a bit complicated in design, so I was…read moreworried about how it would turn out, since it had to be sized up. They did the work same-day, it was $65. I came back, you couldn't even tell where they cut the ring and re-sized it. Beautiful work. I also come here for my Pandora charms, and the girls are very sweet. They're also bilingual, which is nice.

I've been going to this jeweler for over 6 years and have purchased many beautiful pieces over the…read moreyears. Fernando the owner has built a trusted relationship with me through his honesty, professionalism, and exceptional service. He is always incredibly helpful and has made what seemed impossible possible, often in a very short amount of time. The quality of work and attention to detail are outstanding. What makes this place even more special is that it's a true family business. His wife, daughters, and every employee are amazing, welcoming, and always willing to help. They make you feel like family every time you walk through the door. If you're looking for a jeweler you can genuinely trust, with excellent customer service and beautiful craftsmanship, I highly recommend them. After 6 years and many purchases, I wouldn't go anywhere else.

Just picked up this beautiful ring from Richard's Gems and Jewelry…read more Had an amazing experience from start to finish. Fernando (the owner) and his team were incredibly helpful, knowledgeable, and genuinely cared about making sure I found the right piece. No pressure at all, no pushy sales tactics, just honest guidance and great service.

Small jewelry shop located in 49 street in Hialeah . You walk in and feel safe/secure . They have…read moreseveral locations throughout south Florida. They offer the best pricing and choices for "cuban gold link chains" . The manager Jose assisted us and was very kind , excellent service ! Below pictured complementary water bottles and samples of chains , which prices are negotiable !

Fuimos a comparar unos anillos de compromisos y se le callo la piedra principal 6 días después. Se…read morean demorado más de dos semanas en reparar el anillo. Cuando fuimos a comprar los anillos había un cliente que fue a quejarse de lo mismo pero no le hicimos caso y me arrepiento. las joyas son de muy mala calidad y se rompen. vayan a otra joyería que Ariel joyería no sirve. worse jewelry store ever. save your time and money.

I've purchased a two chains (2mm and 5mm), 9 mm bracelet and 7mm ring. All 14k, all Miami Cuban…read morelink. Quality is superior, service exceptional, price is best. Kudos to David and team, they aim to please.

Very happy to receive my latest piece from DJI. They made the process extremely easy and I'm highly…read moresatisfied with the quality of the Cuban Link. I would certainly order from them again in the future. Thanks DJI!

Went for a simple battery replacement for a watch. Right off the bat they ask for my ID. What…read more would they need ID for a watch battery? Then they tell me it wouldn't be ready until Friday afternoon (this was Tuesday morning). What?. Then they tell me it would be $25 for the job. Are these people crazy? I've never spent more than $10 to have a battery replaced. Go elsewhere. I assume their jewelry is outrageously priced as well.

Absolutely awful. Went in to purchase some pieces for a gift and was never told crucial details…read morelike: no returns accepted, mandatory warranty on items, and store credit only allowed to be used on full price items. Absurd. Store selection is also abysmal and the designs look very basic and unappealing. On the website, it states that returns are allowed. When I went back, I was told that was "online only" which is a lie. I was never told returns were not allowed at any point during the purchase. When I asked if warranty was included, they told me yes--only to find that it was an extra charge they had not mentioned at all. When confronted about it, it was only then that they told me that specific pieces have mandatory warranty. Ridiculous. The staff was unpleasant apart from one male employee. They were extremely defensive and made the experience a horrible one. One odd thing I noted is that the pieces I used store credit to get do not have the 14kt markings...they're blank. Also, a female employee whispered something to the male employee and they kept my old receipt. Something about it was off-putting, but I digress. Also did NOT appreciate being hounded to scan a QR code to write a Google review. Unwelcome and just makes for inflated reviews. I will never set foot in any of these locations ever again and I'll be sure to tell everyone to stay away. Terrible store overall.