I have been visiting this salon almost monthly for my mani/pedi needs. I always get a gel set for both, and now, for a second time in a row I am learning that the quality of the services is just not worth it (I wanted to believe the first time was a one-off). The language barrier is a huge issue. Though while I understand that it's not the fault of the technicians, it is extremely difficult to communicate needs and expectations as a customer. 1. During the removal of my last gel set, I insisted to my technician that I was not comfortable getting the old gel drilled off as the last time they did it, my nails came out brittle and ended up breaking soon after the service. Isn't gel polish usually removed by sitting wrapped in acetone and foil for a few minutes anyway? She refused to hear my concerns and insisted my nails will be okay. Honestly, this is when I should have got up and left. I'm upset I didn't. 2. I came in with a manicure inspo photo (a french tip with stars over it) and my technician fussed with me the entire time I was seated for my service because SHE was not happy with the color. We reached a point where I grew uncomfortable with having to reassure her that it was what I wanted that I ended up changing colors altogether. Looking back, I'm really frustrated that I let that happen, but there is no reason I should have been driven to do that while getting my nails done. Not even a week following this appointment,my nails are thin and weak, even with a gel layer, and one of my nails is even about to rip off because of how fragile it is now. I am SO so frustrated with this salon (and myself for giving them the benefit of the doubt after this happened once before). I do NOT recommend this establishment to anyone else, regardless of its location convenience. Care for customers needs, expectations, and the health of their nails should not be something I feel like needs to be fought so hard for in such a service. read more

Booked online for a Saturday afternoon session and walked in early, with plenty of chairs available. Perhaps we got lucky with the timing or its summer break and families are out on vacations. Either way, everyone should try this place. Everyone there was really nice and friendly. Got the milk and honey upgrade pedicure, which I thought it was going to take more than that to fix what my feet looked like. Ha! It's been a few decades since I took this much care of my stems. But we'll worth every penny! The milk and honey had petals to start mixed with a honey and then massaged in a few different milk-like moisturizers, on top of hot towels and stone that make you melt in the massage chair. Great experience all around! read more

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Out of the two experiences I've had with this salon, I truly enjoy the quality of service provided. The overall energy is welcoming and relaxing. The technicians do an excellent job I respect their efforts to try to meet expectations when recreating complex designs as accurately as possible. Pedicures are always gentle and soothing, very clean work on french tipped toes. They won me over as a regular after trying over a dozen salons in the valley read more

Palm Garden Nails & Spa - Airbrush with texture - Waxing Near Me - Chandler, Arizona

I'm still in search for a nail shop that doesn't price gulge and that is clean inside using proper protocol with supplies being used. I made an appointment. They stated off professional by sending me a text, as soon as, I booked, another text as a reminder and one more after my service in which, I thought was nice of them. The place is in a strip mall located by a Starbucks so it's not hard to find. The inside was standard and decent. " Long" did my nails. I made him laugh which was a plus because he had a sense of humor...I didn't even know that I could be that funny but he thought so... I feel bad because I forget the Ladys name who did my pedi but, she didn't talk much but did a great job! My only complaints are the prices were a bit steep, of course over the phone it was one price but once I arrived it cost more but by the time I was done I was too exhausted to dispute it to be honest. I also noticed that, they do a lot of talking about the services that they did on others and the tips received, but in Vietnamese and because I understand it(I don't speak it but definitely understand it... don't ask) I laughed along with them and repeated what they said in English. Once they realized I knew, they stopped talking. I'd return if I'm ever in a crunch but next time I'd go in to make my appointment and have them write down the cost before my appointment because these shops really will price Guage if you're not careful. Long was really fast... he got me in and out. He did ok. My pedi lady I really liked. I suggest bringing a picture of what you want because explaining will only confuse some. There's plenty of free parking! read more

Palm Garden Nails & Spa - I forget to mention that they also charge to use your credit card. ‍ - Waxing Near Me - Chandler, Arizona

To be fair I will say I was on a time crunch but I was very open and honest with my tech about what I wanted and the time frame I was on. I very specifically stated that I was more than happy to come back after the appointment I had in an hour if he didn't think he would be able to finish in the time frame. He assured me we were good and started on my nails. I did speak up for myself a couple of times, stating I wanted the same base coat as I had before (funny bunny but at the time I didn't know) and he gave me a clear coat where the whites of my nails were showing underneath the French. I asked him for a thicker tip French to cover up the white of my nails. I got thick but proportionally uneven tips that did not cover the whites of my nails and the arch of the French was crooked on most nails. Overall a rushed job and a lack of attention to detail. I would have been more than happy to come back later to get a better service. (I genuinely didn't know how long the fill would take and they wouldn't answer my question over the phone so I came in person to talk to them) I called for a refund that afternoon and spoke with who I assume is the owner. She would not give me a refund but offered to have someone else redo the service. I insisted I didn't want someone else I didn't feel like the issues were a display of miscommunication or confusion but a lack of care and quality by her salon. She wouldn't budge so I booked an appointment. The girl who redid my nails was nice and worked hard to do a better job I will admit but the man who messed them up the first time came out during my service to service another woman and I felt very uncomfortable in the salon. I got them done Wednesday, September 25th and redone Thursday, September 26th and I had a crack in one of my nails by Saturday, September 28th and it snapped Sunday, September 29th, taking a large chunk of my real nail with it. I just had another one snap on me Thursday, October 3rd barley a week after having them done. I haven't done anything out of the ordinary with these nails and this definitely wasn't worth the price of the service. Attached I have the nails before, the nails after, the first snapped nail with time stamp and the second snapped nail with time stamp. I also have my texts with the owner, I felt she was very defensive in our messages and not understanding the importance of my complaint. UPDATE: I had 2 more snap off today October 3rd after writing this review. One literally from taking off a pillow case- not unusual daily tasks are making my nails snap off. Although my review is negative I was very fair and reasonable about my experience at this salon the good and bad. After having four snapped nails I decided to call and get my nails redone as this is not a normal nail experience and quite frankly I don't have the time or money to find a new salon before I leave town at 5am tomorrow. I spoke to the owner and made an appointment, she found my review and has decided to not help me get them redone or refund my money over circumstances caused by her salon. Poor customer service, poor quality. I can't believe after all the issues I've had with this set and how respectful I've been there is no compensation. read more

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I felt rushed and overall didn't enjoy my experience. I received a gel color change and when the nail tech painted my nails there was a bubble left in the polish and some leftover polish on my skin. I asked if she could fix the nail with the bubble and clean up the polish before placing my hand in the nail lamp, so that the polish wouldn't cure on my skin. She said she would do those things later on, and that I'm very picky. She did not fix the bubble. And to remove the polish residue she used acetone and a nail file to scrub the polish off my skin. I stopped her and I got the rest of the residue off later on at home. The day after, the bubble in the polish peeled (I'll leave a picture). So now I have to go to another nail salon to have my polish fixed. However, in end the nail tech did apologize and offer to fix it but I will go elsewhere. The lady's who work in this nail salon are very sweet women so I absolutely am not bashing them at all, I just did not enjoy my experience. I went with a group of friends and 2 out of the 4 of us were satisfied with the service. read more

Palm Garden Nails & Spa - The day after getting my nails done. This was because of the bubble left in the polish that wasn't fixed. - Waxing Near Me - Chandler, Arizona

Queenie did an amazing job ! I'm super picky about my French nails and let's just say I will be back read more

This is false promotion. If you went to the website and looked at pricing for french tip acrylic set, it would say "$55" for pricing. I went with $82 and the rest was supposed to be for tip. When I can to the counter to pay it said $80. For a French tip acrylic set. read more

Absolutely loved my nails, the service & the salon itself. Will definitely be coming back! read more

Palm Garden Nails & Spa - Very cute short almond shaped... absolutely love them!! - Waxing Near Me - Chandler, Arizona

Queenie is always amazing! She's the only one that does my nails since I found her!! I broke one of my pinkie nails a couple days after and she fixed it without any issues. She even let me change the design on my thumbs after she did it because I changed my mind on the color. read more

Palm Garden Nails & Spa - Waxing Near Me - Chandler, Arizona

I am from out of town and needed to get my nails filled. I love this place and will absolutely go back another time. Long was wonderful. read more

Palm Garden Nails & Spa - Perfect nails! - Waxing Near Me - Chandler, Arizona

The owner the nail technicians everyone is so friendly and kind. They do the BEST nails dip, gel, acrylics it's all incredible! Long is my favorite tech his work is stunning! I love this place it's the best!!! read more

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Upon moving to chandler I was in need of a nail salon, and was very lucky to find this one. This is my favorite nail salon in the entire valley. Kara always takes care of me and my nails' needs. I am faithful to my tranquility pedis, with the jelly and lots of love and care. Everyone here is so nice, professional, clean, and helpful. The services are some of the best, sanitary, and very reasonably priced. Tracy has done amazing things with this salon. As I prepare to leave Arizona I'm sad to leave Kara and everyone at Palm Garden. I cannot recommend this salon enough. Thank you Kara for taking care of me these past 2 years. I will be forever thankful. read more

I tried this place based on the reviews. Although the reviews were mostly positive I had a Medicare experience. The cashier, possible mgr was pleasant but she was the only one. The person doing my mani-pedi was less than interested in what she was doing. She cut two of my toes and offered minimal apologies. I also appreciate there was a language & culture difference, which cld explain some of the issues I experienced. I also found the cost to be quite a bit more than I expected. Ultimately, the cost did not justify the experience or end product. read more

I really wanted to like this place because it's so close and convenient. The staff is super friendly and the service is great. The salon is clean and quiet, and they have lots of color options. I've got a full set of gell acrylics, and a fill here. I go about 2 weeks between each film getting them removed and a new set every 4 weeks. After about a week of wear the nails started to lift and crack along the sides and I had to get them removed and redone somewhere else because i was out of town. I went back to get a fill after about 2 weeks of wear from another salon. This time they didn't crack but did lift a little on the thumbs but the $10 chrome layer completely peeled off witch what very frustrating because I've never had an experience like that before I will add I am nurse so I do work pretty rough with my hands and wash and sanitize them more than the average person however I've had these problems with other salons. read more

I hope my review serves as a reminder for the business to be humble, mindful and considerate. My first few experiences at this nail salon were decent as far as customer service however, I noticed the quality of work went from very good to questionable especially when I had to return to the salon after my second fill because my nail tech didn't shape my nails properly, nor did he apply the finishing polish on a few nails. After this happened my opinion did change about the salon but because it was very close to my home I decided I would give them another chance. True to form I was disappointed once again when I returned to the salon after one of my nails lifted causing pain. Instead of giving my nail a proper fix, because I absolutely would have PAID, she tells me see I told you last time you needed a new set... umm during the fix after the lumpy fill a few days ago??? ASSUMING the reason I didn't want a new set was because I didn't have MONEY. She applied super glue to the lifting nail and told me to come back when I'm ready for a new set. Oh the AUDACITY. Not only do I have the money for a full set if I wanted it but I get my nails done every 2 weeks, respectfully. You never saw me until recently because I just relocated, you don't know anything about me or my finances... and now you can know for sure all of that ASSUMING is why I will be going somewhere else to get my nails done every 2 weeks. Will happy drive across town for my respect. read more

I love this salon! I only work with Kenny, and he always does an amazing job. Everyone is professional, polite, and I'm offered water/soda multiple times when I visit. I've seen them do some extensive designs as well, and highly recommend visiting if you haven't! I'm here every couple weeks and have never been disappointed. read more

Palm Garden Nails & Spa - Waxing Near Me - Chandler, Arizona

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I absolutely love Palm Garden Nails. Kara is my person but Tracy is also amazing. Never had a bad service, consistently excellent.

I first got my nails done here 8months ago or so. Long did a beautiful job on my nails! He's a perfectionist. They lasted easily 3 weeks before lifting, so they used good products. Several months went by before I went again. I went in August, and my nails didn't look so good. It was a different technician than the first time I went many months ago. I was surprised at how much more expensive it was too. Not only did my nails not look as good as the first time I went, it was a lot more expensive and my nails were lifting after a week and a half. My hair is getting caught in all my nails from the lifting. I wanted to give them the benefit of the doubt, so I went in for a fill September 20th, the day before my birthday. My nails looked better than they did it 3 weeks before, but the price of the fill is expensive. Once again....10 days after getting them filled, all my nails are lifting already. I don't know if they're using different products than they did when I first went 8 months ago. But it's more expensive now for cheap quality products that lift after a week. Unfortunately, I won't be going back, it's very expensive for nails to last a week only. I wish I could get my money back. read more

I came in for a walk in appointment. There was somewhat of a wait but they got me in after 30 minutes. Lena gave me a full set. I asked for a more square coffin and gave her a reference pic of what I wanted. She executed it exactly as the pic! She was meticulous about evenness with my other hand. All the nails are the same size and the shape is perfect. I will be coming back! :) read more

Palm Garden Nails & Spa - October nails by Lena - Waxing Near Me - Chandler, Arizona

Super rude. Came in for a pedi the place wasn't even that full and there were plenty of empty chairs. The lady looked us up and down with a nasty look and said "we're busy". Mind you as soon as we walked out to the car another couple went in there and were sat. All the people in there were white besides the nail techs and the couple they took instead of us were also white. Hate making it about race but totally felt like that. Then again its chandler so it doesn't surprise me. read more

For my birthday, I had my nails done. The ladies worked on them simultaneously, remained late, made sure I was happy, and gave me a wonderful experience with excellent communication all through. I do my nails at home, but the service they provided will definitely have me coming back. read more

Kenny is my go to & he is absolutely amazing and takes his time doing a perfect job every time. I mostly love that I get to schedule my appointments online ahead and get a text reminder. It is also a very clean place and has such comfortable seats (they also offer free sodas and water) My only and favorite nail place!!! read more

Just moved to the area and decided to stop here and I was not disappointed! Nails are the best set I've ever gotten. Found my new spot! Now a loyal customer read more

Palm Garden Nails & Spa - Waxing Near Me - Chandler, Arizona

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I absolutely loved my nails. I just moved to the Chandler area and I've been to a couple nails salons trying to find a good one and THIS IS IT read more

Palm Garden Nails & Spa - Waxing Near Me - Chandler, Arizona

Over the years I've been getting my nails done, it's been nearly impossible to find a nail place that can do the nails I want, even with pretty simple designs. THIS PLACE THOUGH!! They have blown me away time and time again. I'll never go anywhere else again. They are kind enough to offer you a drink when you come in which is just a bonus, the place is also beautifully decorated. I've had nails done by several different techs there and none of them have ever failed to amaze me. I can't say enough good things about this place! read more

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I can always get in quick and they never fail me on great services. Always my go to salon read more

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I booked 3 pedicures (two get pampered & one cloud 9) and 1 gel manicure. They give great long massages with sugar scrub & lotion. I'll be back! read more

I have been going here regularly for a few months now. All employees are friendly and do a quality job efficiently. All are talented and able to execute designs. Though you can walk in, they are typically booked and busy so it's best to schedule ahead. read more

Honestly I'm really upset, I came in yesterday to just get a fill for my dip powder and although the girl up front was really nice she convinced me that if I got a fill my nails would not look nice and look chunky and she convinced me to get a whole new set of dip because obviously I don't want them to look bad so I took her advice and trusted her. My pinky nail had a crack in which caused it to be REALLY sore and I explained this to both her and my nail tech ( don't remember his name ) but the entire time they were BOTH really rough with my nail even though I said ouch a few times he didn't seem to care. My nails are ugly, and exactly what the girl up front told me they WOULDN'T be like if I got a new set, they're chunky and fat especially around the cuticle area. And I know my tech saw there was an I'm perfection on my polish in the pinky area and just chose to ignore it. I spent over $60 for these and I'm so upset because it feels like I've been robbed. I would go back and have them fixed but honestly I never want to come here again. read more