When I moved back to Orangeburg, it was due to my mom and sister diagnosed with breast cancer. I…read morewas informed by my doctor to have a mammogram twice a year due to family history. I was referred to Clermont in Orangeburg; the radiologists were always friendly and professional. The receptionists were not. When I went in 2020, it was unpleasant. It is always complicated and horrible because the insurance company tells me one thing and Clermont wants to charge an exuberant fee. Due to my having a lump which concerned me, they finally let me have the procedure. I called the insurance company afterwards and they informed me due to my situation, I would not have to pay. I went back on 8/29th, and the experience was awful. First, the receptionist did not speak, smile, or anything. Second, she told me I had a balance, and I should not have. Third, my Dr. ordered it due to my situation. And finally, she rudely informed me that I had to pay $291. 91. What kind of deductible is that? Three days prior, I learned another immediate family member had breast cancer. This heightens my fears. She offered no options; appeared cold, callous and uncaring. She told me either pay the almost $300 or reschedule. I asked if mammograms were offered anywhere else and she nastily replied, "The hospital but they cost more" I will NOT return even if I get the money. I don't trust them at this point and I do not want to give these people my business. I informed the main office in Florida and the person I spoke with was supposed to talk to the director and call me back the next day. Early detection is critical; yet it saddens me that Clermont Radiology is oblivious to that, especially the Orangeburg Office. I will research other places to have the mammogram done even if I have to go out of town. I don't recommend Clermont Radiology in Orangeburg to anyone. Now I have used them in Florida and had a pleasant experience. As a matter of fact, since it is a routine test for women my age, I don't ever recall paying a deductible anywhere and this was before breast cancer was in my family lineage. Go figure.

my appt ran on time, ive had MRI's but not brain ones. I was given great quality care, treatment…read morewas explained to me prior, i knew what to expect and when . throughout the procedure it was explained, how long to expect the next scan to last., i was offered various tx options like music, earplugs, nice cloth to cover my face etc. even when I was slid into the machine which was scary, my tech assured me my legs were hanging out of the machine and touched each leg to confirm which sounds small but meant a lot at the time! and as the procedure continued, she would explain how long the next one would last , i felt like i wasn't alone in a loud machine that had me trapped I had a good experience !

Great staff! Quick and easy to get appointments. Highly recommend for your ultrasound!read more

Top quality!! The technician, Michael was patient and did…read morehis best to make me comfortable. Kind and caring staff overall. Would definitely recommend them.

I am not happy at all with the response of Palmetto Imaging West Columbia. I was originally…read morescheduled for the Irmo office and switched to West Columbia. I had a STAT CT scan ordered on Wednesday and as of at 3pm on Friday the test was not read by the radiologist. I had to call and ask why I did not received a notice of the results. I called the office and was told "Oh I'm not sure why it has not been read yet." I was told on Wednesday the test was STAT! I left a message for what I thought was the office manager on Friday and its currently Monday 1:54pm and I have not heard anything from her. I call today (Monday) and left another message over an hour ago and still no one has called me back and the ordering physician has not received the results yet! this is HORRIBLE SERVICE. I am concerned about several medical issues I have going on and this location has no concern at all. The only person that really showed any care at all was Destiny when i spoke with her on Friday after Mike did not send my results like he said he would before he left for the day. I WILL NEVER GO BACK TO THIS LOCATION EVERY AGAIN! If your health concerns are minor this location is for you. If you have issues that are concerning to you please consider my experience!

Such a neat concept to combine 3D and 4D Imaging along with Maternity Clothes, quality diaper bags,…read morebaby clothes and photo backdrop. We enjoyed our first-time shopping for Baby and Mom!

The shop is adorable! Cute maternity clothes, and adorable baby items, too. We had an ultrasound…read morehere and she spent lots of time capturing tons of pictures. It was a wonderful experience!

This place keeps billing me. I had an emergency and had to go to ER in Jan 2020. They are STILL…read morebilling me. My insurance paid them, but they assume that since I HAVE insurance, I must have deep pockets! They keep sending me bills and it is now JUNE. This is one of a handful of bills. They are contracted out by Providence Hospitals so if you don't want to deal with them, Don't go to providence hospitals! I didn't know they would drag me like this and didn't even know Providence had private imaging contractors. I will never go back to Providence now for that reason. Shame on these people. They will latch onto you if you have insurance and won't let go.

Pitts Radiology is a scam operation. Never received a bill from them. A year later I get a call…read morefrom a collection agency, asking me to pay a balance. Not even sure what it was for, since it was so long ago. Tried to call their billing department to find out. Was kept on hold for 45 MINUTES! They never answered their phone. Since I didn't have an account number, I couldn't log into their online bill-pay website. Clicked on the icon to wait for a chat. Waited 25 minutes for someone to come on, and was told that they cannot provide me with my account number to log on (even though I could provide THEM with my DOB, date of service, amount due, and any other information they might need). Thought I would go in person to their public address: 1519 Marion Street, Columbia, SC 29201. Went there, and guess what? There IS no such address. It's the back side of a Baptist Hospital Building. If you call the phone number associated with that address, 803-296-5954 (their supposed administrative office phone number), you get an outgoing voicemail from Melanie Jackson, giving you all sorts of other phone numbers to dial. But no one on that line answers a phone. I'm guessing that Pitts is scamming their clients, by turning faux bills over to collection and figuring out that half the suckers being called will just pay it. Maybe I'm wrong, but let them prove me wrong. They're either one of the most incompetent medical service providers in the region or one of the most corrupt. Can't tell.

I went to visit my neice, a very sick young lady. She has c.o.p.d and chf. She also lacks health…read moreinsurance because she can't work. She has been denied SSI, despite a history of a near fatal car accident, that she still has issues that are related to the accident. Oh yes, and she has rheumatoid arthritis. She seriously need help, but no social work intervention/referrals has been initiated. Her healthcare was bare minimum, and she was released while still feeling horrible. She was readmitted to Lexington two days later with the same symptoms. Those docs could not understand why she was released in her condition, and neither can I. But, then again, this is Prisma, so called, health.

My experience in the Surgical Trauma Step-Down Unit was disappointing due to repeated interactions…read morewith staff that felt passive-aggressive and unprofessional toward both patients and visitors. Communication through the doorbell system and nurse call system often came across as dismissive, impatient, and confrontational rather than supportive and patient-centered. On multiple occasions, requests for assistance appeared to be met with irritation or delayed responses, creating unnecessary tension during an already stressful hospitalization. The tone and manner of communication seemed to escalate frustration among patients and family members instead of helping to de-escalate concerns. In some cases, these interactions appeared to contribute to combative or defensive responses from individuals who were already coping with pain, trauma, and emotional distress. A surgical trauma unit should prioritize compassionate communication, respect, and timely responses to patient needs. Unfortunately, the atmosphere created by certain staff interactions negatively impacted the overall hospital stay and detracted from confidence in the quality of care being provided. While I appreciate the clinical efforts of those involved in treatment, the lack of professionalism and empathy displayed through routine communications left a lasting negative impression. I hope leadership reviews these concerns and emphasizes respectful, patient-focused communication to improve the experience for future patients and visitors.

This imaging center is charging out patient hospital cost. It's located in a professional building…read morenot a hospital, however, they bill as if you went to a hospital and had an image performed; the costs are "emergency room" high. Beware if you are assigned to this group to have any imaging this includes x-rays performed. Check with your insurance company before having service performed at this location.

I needed a court certified avuncular DNA test from a local test site. Accurate Diagnostics was very…read moreprofessional and reasonable. I got my results back in seventy two hours. I was pleased with their professionalism and with my results!!!

Scary and rude place. I purchased a local flavor certificate with them. After numerous attempts…read moreto make an appointment via phone and email, I dropped by and they refused to honor it. It's a scary little place so I don't think I would have wanted any B-12 injections from them anyway. Enter at your own risk and make sure you see them draw up whatever they are giving you if you do go.