This place went downhill after Covid. We brought our stepson there since 2010 and they were great…read more They had a bunch of turnover and no longer take any interest in patients. To fill a cavity is a 3 month wait and when I sent my daughter in w my mom bc I had to work, they needed to call me like I didn't follow a rule. They've cancelled appointment on me multiple times as well. Also, when my daughter needed to see an orthodontist they took X-rays to provide, which took over an hour and very unprofessional bc they used phone flash lights to look at the X-ray? Then the ones they provided were not them and we knew this bc she had braces and a bracket was missing. Stir clear of this place. They are a factory and just want your business but won't do a good job of keeping it.

They are great with kids once you do get in. However they do overbook and this really complicates…read morethings. We were scheduled to at 8am, we were the first people here to sign in. We sat in the waiting room for an hour before we ever got seen. This makes it really hard for working parents. So disappointed with this aspect of the clinic.

We really enjoyed our visit to Smile Place…read more In short: friendly team, fresh and fun atmosphere (including the VW camper), all new up to date equipment and technology, clean, and great location. In long: Dr. Matt and his team were friendly and warm with my girls. The girls absolutely loved the VW camper and enjoyed finding other parts of the camper throughout the office. Covid precautions: call upon arrival, temperature scans, and everyone wears PPE. Atmosphere: The colors are fun for children but not headache inducing as other places catered for children. There is a giant pastel map on the wall which is adorable. Plenty of seating. A coffee bar. Clean atmosphere Team: Friendly team and I especially enjoy that they speak to your children in a warm, friendly manner but not in that patronizing. high-pitch pattern baby talk. They discuss the importance of dental care with your children not just you. This is great because the kiddos value the professionals' feedback and know that it's not just mom nagging. You can feel their smile in their voices and see them in their eyes. I am happy to have found this location. I'm even more impressed that my recently turned three-year-old sat through her x-rays with no problem because she trust the staff so much. Thank you.

We went for our little ones first visit and I cannot stop talking about how great everything was…read more We had such an amazing experience from start to finish. Check in was a breeze, the lobby was geared for kids and everyone was so friendly! Dr. Matt was amazing! He was so gentle and kind to our boy! I seriously cannot sing their praises enough! Our little one loved the dentist after this visit.

If yall live near Simpsonville and need a dentist PLEASE go to ProGrin! I legit have never laughed…read moreduring a cleaning before and honestly had such a good time being there. Also they legit are so thoughtful for a dentist office. They offer noise canceling headphones, pillows for your neck or feet, lavender scented towels for nerves. They also gave me a new patient goodie bag and a flower for Valentine's Day! Everyone in the office is amazing to the front desk ladies, Ernie (who did my cleaning), and Dr.Stoller!

They are NOT considerate of your time. They keep canceling appointments if you do not confirm…read morewithin 30 minutes of their text. Hygienists are very rushed and not thorough except for one. They also up sell everything and bill your insurance for random things that you will pay out of pocket for. Will be switching providers. Unacceptable

This was the absolute best experience my children and I have ever had at a pediatric or general…read moredental office--period. The office is incredibly clean, and the staff is so welcoming. My kids absolutely loved it and have already asked when they can go back. Dr. Leanna, Dr. Elizabeth, and the entire team did an excellent job on all four of my children's teeth. They were truly amazing. You can tell they genuinely care about their patients, the parents, and the overall experience. As a small, locally owned practice, that care and personal touch truly show. They are not trying to upsell unnecessary work--only what is truly needed. If I could give them 10 stars, I would. Highly, highly recommend.

I had a great experience here, they were able to schedule my appointment very fast and the doctors…read morewere great. My daughter broke her tooth, they were able to fix it and I could tell they cared about not only my daughter but myself as well.

After being a faithful patient for 9 years, my extremely medically complicated child was denied…read moreservice b/c we missed an appt.. So, they dropped us. My child was recovering from surgery and got the flu, and I forgot to call to reschedule. We have SO much work we need to get done in her mouth and sorry, you can't come here anymore they say. Are you kidding!!!! Do these guys even have a heart! My daughter has been through hell (Diabetic, kidney disease survivor and a cancer survivor) and we were told sorry, hit the door. After going there once again for 9 years!! Who does that? Now I am struggling to find another dentist locally that takes medicaid. After explaining this over and over, they couldn't have cared less. I realized then we deserve sooooooooooo much better than this, and so do you! Do you not go here!! They don't care about your situation no matter what it is.

Poor Attitude Bad Work…read more July 2019 I arrived for my daughter's appointment. They did not have her appointment on the schedule. They worked her in. July 2019 my daughter was x-rayed. The hygienist said the x-ray looked great, no cavities. The dentist came to examine and said my daughter had 3 cavities that needed fillings but, they would wait and x-ray in another 6 months. January 2020, my daughter again had x-rays. I was again told she had 3 cavities. She was scheduled to have the 1 on the one side fixed separate from the other side. The soonest appointment they could get her in was April 2020. April 2020 COVID - appointment cancelled. End of May 2020 my daughter got in to have her filling done. Upstate said she had 1 cavity on the one side and two on the other, between her molars. The office said they had a COVID policy that all staff & parents would wear masks. The assistant entering & handing things across my daughter to the assistant was not wearing a mask, the receptionist was not wearing a mask, several adults accompanying patients were not wearing masks. The staff members not wearing masks had the masks on their chins. I reached out to the office in writing regarding their staff not following their own COVID-19 policy. I received a nasty response telling me to find another dentist. End of June 2020, I had my daughter's records transferred to another dentist. The new dentist looking at Upstate's January 2020 x-ray spotted an additional cavity that Upstate did not see. She had 2 cavities on each side between her molars, not 1 on the one side and 2 on the other. Upstate had missed a cavity. The new dentist also did a new X-ray finding that Upstate did not remove all of her cavity when doing the filling that they did last month. Part of the cavity is still visible on the x-ray at the filling. The unpleasant response I received telling me to find another pediatric dental office was a blessing in disguise.

During a dental procedure she chipped one of my daughters front teeth and didn't tell me. Instead…read moreshe tried to "fix" it until whatever she put on the tooth fell off exposing the chipped tooth. When I called up there to speak with her they started ignoring my calls and wouldn't let me speak with her.

This is the most unprofessional dentist office I have ever seen! The administrative staff has no…read moreclue what is going on - they couldn't even provide print outs/breakdowns on insurance costs for me - very unorganized. Multiple times we felt uncomfortable because they would not allow the parents to watch the x-rays being taken. I did end up forcing my way there because my child was crying, but multiple times the tech was discouraging it and saying there wasn't enough room for me etc....it was very odd. And then when my child was about to have work done, they wouldn't let us back there and the entire process they were not communicating with us and after like 15 minutes, my husband finally just walked back there and grabbed her out of the seat. Then, when we tried to get her x-rays transferred to a new dentist, it was as if they were punishing us for leaving as it was literally like 30 phone calls over multiple days to try and get the images sent. At first, they FAXED a copy of them over - how archaic and not even how it works... how is a dentist supposed to read a copied digital image - they couldn't see a thing. Even our new dentist said the few times they have dealt with Mighty Mouths it has been a struggle and they are about to say they will no longer take patients transferring for them because of how difficult it is. Dr. Martin was so unprofessional speaking to me and ultimately hung up on me. She explained that she gives her staff 3 days to send x-rays. Well for one, it had been 3 days. And two, she doesn't allow her staff anything because the staff told me over and over that they don't have access to the email address and they don't have access to the digital files, which is why they faxed them. So it's odd that Dr. Martin holds information captive from her staff so they cannot properly do their jobs?! And then she was saying I could come pick up the x-rays myself (instead of her just pushing a button to send the files), but only during a certain time! Which would not be enough time to get to my daughter's appointment at the new dentist (which I had to walk out from the other day since they hadn't sent them yet). So it all seemed intentional sabotage because we were leaving their practice....it was a JOKE, and so shady and unprofessional and rude. Don't go there.

Dr. Bynam and her staff are incredible. The staff is friendly and very professional and…read moreknowledgable. The office is always very clean and is perfect for children. We saw a different dentist who claimed my kids had a few cavities and I took them to Dr. Bynam for a 2nd opinion. The first dentist was wrong! Sometimes it's hard to trust dentists, but I have found that Dr. Bynam is very honest. She explains very clearly what my children need. I'm also grateful for her expertise in tongue ties and she helped all of my kids. We love going to Holly Tree.

This office is so nice!! Its beautiful! We had Ms. Jessica and she was the best she made me feel…read moreso comfortable and explained every thing she was doing and was very patient with my 2 year old. You won't regret taking your children here!

I cannot recommend Dr. Uprichard and the entire staff enough. If I could give 1,000 stars, I would!…read moreMy daughter has been a patient here since she was three years old. This past weekend, at age 16, she suffered a terrible injury and busted her two front teeth while working out. As any parent knows, this is a crisis, especially for a teenage girl. Exceptional Weekend Support: I called the office on a Sunday, completely stressed, and they immediately provided guidance, walking me through exactly what needed to be done over the weekend. That immediate, compassionate support meant everything. Unbelievable Accommodation: I was able to bring her in early on a Monday morning (today). I believe they accommodated us when they might have otherwise been off work, which speaks volumes about their dedication. Compassionate and Professional Care: From the moment we walked in, the entire staff was AMAZING. They showed incredible empathy, understanding how devastating this situation is for a 16-year-old girl needing to attend school. They were kind, professional, and went truly ABOVE and BEYOND to help us. I mean the entire staff! From the individual who took my frantic Sunday call, to the front desk when we walked in, to everyone who assisted with her care--every single person was outstanding. Dr. Uprichard and the entire team: THANK YOU SO MUCH! We are so incredibly grateful for your swift, kind, and excellent care. We appreciate you all more than words can say!

This is a great dentistry, however, they denied me and my daughter at our appointment for us not…read morewilling to wear a mask. This is discrimination. It was not specified on their emails or front door either.

Excellent practice! Dentist and staff are welcoming and professional. I highly recommend Upstate…read moreSmiles.

Friendly, supportive, flexible and always giving the best care. I am in my mid fifties and have…read morebeen to many different dentists and this is the best I have come across after 1 implant, 5 crowns I have the experience to say that!