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    Palomar Medical Center Poway

    2.8 (292 reviews)
    Open Open 24 hours

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    Chad T.

    My family had been here a few times closest hospital to were they and I live . It's a ok hospital. It dose deserve more then a 3 star .

    If u have an emergency, please don't come here! I've waited 5 hours to even go inside & talk to a dr + there were only 5 ppl in the main lobby! Super slow. No updates, Nurses/drs not in a rush, didn't seem busy what's so ever! Horrible Hospital!

    Great job!

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    24 days ago

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    27 days ago

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    2 years ago

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    2 months ago

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    8 months ago

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    1 year ago

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    11 months ago

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    6 months ago

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    1 year ago

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    9 months ago

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    11 months ago

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    11 months ago

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    6 months ago

    Timely check in, receptionist was polite and helpful. Facility was clean and organized.

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    6 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    11 months ago

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    2 years ago

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    3 years ago

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    5 years ago

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    10 months ago

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    Page 1 of 8

    Ask the Community - Palomar Medical Center Poway

    Review Highlights - Palomar Medical Center Poway

    From registration, to pre-op, to surgery, nothing but the best professionalism and a genuine care about my wellbeing.

    Mentioned in 5 reviews

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    Arch Health Medical Group

    Arch Health Medical Group

    2.2(118 reviews)
    0.1 miRancho Bernardo

    Palamar Artch Health office's has a lot of different doctors. The staff here makes you feel…read morewelcome and are polite and professional and helps with all they can. They have a lab ex ray and a qiuck care. I see a few doctors here when needed. I highly recommend it. Dr Rao is one of the best Rheumatologist in California she is a very good doctor. I see her for advance Ra. I give them a 5 star for staff that's go above and beyond. 5 stars for having some amazing doctors like Doctor Rao 5 stars for clean offices Thank you I be back

    This medical group has gone was downhill over the last few years. I don't know if they are…read moreunderstaffed or what but everything moves in slow motion here. If you call to make an appointment expect to wait at least 10 minutes for someone to pick up the phone and when they do they are of no help what-so-ever. I waited over 6 hours to be seen in their urgent care on Saturday and on Monday, the urgent care doctor called me and told me to make a follow-up appointment with my primary care doctor and told me they set aside appointments just for this purpose and I should be able to get in that day or the following day. After more than 20 minutes of being on the phone I was advised that the soonest appointment with my doctor was 2 weeks out. I argued with the receptionist, then suddenly one week out was available. Frustrated, I drove all the way to my doctors office where the same receptionist offered me an appointment that day at 3pm with Dr. Tatum another doctor in my pcp's practice. Not wanting to wait another 3 hours, I decided to go back to urgent care. I told the receptionist I couldn't wait he smirks while the female receptionist next to him smiles and mocks me. What kind of gatekeeping bullshit is this? Push off your patients unless they are willing to drive to your office and see that absolutely no one is there and then offer an appointment? This experience made me realize this health group will not be there for me when I need them and now I'm looking for another health group to join. It's beyond frustrating though. I felt like I had a good relationship with my doctor but if they are going to hire terrible receptionists that don't care about their patients, its time to move on. I even spoke to a director there about my experience. I told the urgent care doctor what happened when I tried to make an appointment and she insisted I talk to the director, so I did. Outcome? nothing. Still can't get an appointment to see my doctor. Tomorrow I'm going to call my insurance provider and make a complaint. Not only am I being forced to make higher out of pocket costs, but my insurance carrier is being forced to pay more too.

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    Arch Health Medical Group
    Arch Health Medical Group
    Arch Health Medical Group

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    Sharp Rees-Stealy Rancho Bernardo

    Sharp Rees-Stealy Rancho Bernardo

    3.0(217 reviews)
    2.2 miRancho Bernardo

    Heather is amazing in every way with scheduling. She messaged Dr. Arun to let her know about my…read morerequest to be seen after an Urgent Care physician recommended it. Veronica administers numbing eyedrops with ease. This is the second time Dr. Veena Arun has saved my eyesight. This physician is truly one of a kind, a true angel and a caring individual who is personable and helpful. Dr. Arun made the time today to see me on very short notice as a follow-up recommendation from Urgent Care to see Ophthalmology. Although Dr. Arun wasn't the on-call physician today, she saw me early. I am so grateful to her. Additionally, she alleviated my pain and suffering that I had after my Urgent Care visit. Dr. Arun patiently explained to me how the process works for my path going forward. She is such an exceptional doctor. I am very glad she accepted me today. Dr. Arun prescribed the correct Rx. Dr. Arun correctly diagnosed my condition. I implicitly trust her with one of the most vital organs - our eyes. What a brilliant ophthalmologist she is - and caring, too. Love this doctor. She helped me understand.

    This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

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    Sharp Rees-Stealy Rancho Bernardo
    Sharp Rees-Stealy Rancho Bernardo
    Sharp Rees-Stealy Rancho Bernardo

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    Children's Primary Care Medical Group

    Children's Primary Care Medical Group

    3.9(44 reviews)
    5.2 mi

    This review is for the billing department…read more The overcharged us and refused to refund us. 3 months after appointment they refuse to file claim to get their portion from my insurer, instead they keep sending bills to us. Care maybe okay but the rest of the experience is horrific. Update: we have reached out to raise this overpayment multiple times, each time we were told that the insurer needs to direct the refund. It is clear from our insurer's portal that we have overpaid, and yet the clinic refuse to refund.

    The staff here are all great and we were fortunate to have this place close to where we were…read moretemporarily staying while we were displaced from the Los Angeles fires. My child had missed her annual well visit when we had to evacuate from our home in LA, and was due for routine shots, so we had her seen here on relatively short notice. We have nothing but good things to say about Dr. Wasson. Setting up her new account was also pretty easy over the phone. My son unfortunately had also come down with the flu while we were in San Diego, which was able to be tested and confirmed at this location with an easy sick visit. He had previously had an account created with another Children's Primary Care location so it was a breeze to schedule him on their online portal and was able to be seen the same day. We were seen by another great doctor. This location is also great in that they are open later some days during the week for extended hours. We are leaving SD now, but we would have been 100% happy to make this our primary care practice. Thank you for providing us with much needed medical care while we were displaced from the fires!

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    Children's Primary Care Medical Group
    Children's Primary Care Medical Group - Happy anniversary, CPCMG!

    Happy anniversary, CPCMG!

    Children's Primary Care Medical Group

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    Palomar Medical Center Poway - medcenters - Updated August 2026

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