My mom , had her surgery her by drm Cohen is is amazing by the way. From her check in shout out…read moreto dedra who was awesome getting labs , and Jen who was great as well .to the care she received while in the hospital post surgery .we were very pleased . Nursing staff who attended to her was great it rare now a days you get staff who care .

I'm still here at the hospital. 5 days now. I've missed 3+ meals. Even after they had their…read morenutrition therapist come speak to me about nutrition. It took three days before I even got a pillow. Yes I asked. Blankets too. I'm not sure if they are understaffed but I have had a horrible experience and I'm still here. The bed is alarmed. I can't get out to even go to the bathroom. I'm so frustrated

I have had positive experiences at this office. I am so sorry that Dr. Mould has retired, but I…read morewill hopefully have another doctor who is caring and explains things well. He has assured me that he has notified staff about my medical problems, but I am still really going to miss him. Dr. Mould's nurses are very friendly and gentle when giving injections. I also like that when calling in it is now possible to ask for a call back instead of having to wait on the line. I highly recommend Poway's NHC.

horrible place avoid at all costs…read morefront desk ignores patients nurses dont know how to properly administer medication at the right distance apart fired this place last november and just now harassing me about 1 bill but they had enough insurance info for my dr visit and all other tests an meds i didnt need and wask taken off of. find another. drive to mexico before this place dr kevin mould does not listen, help, or care abiut pre cancer testing!!!!!

So thankful for Dr. Merkes! My wife and I have found a truly caring doctor. Having been with…read moreother doctors in our lives, Dr. Merkes is without any doubt the very best in his medical work and his concern for his patients! Thank you doctor! Dennis S

Dr. Merkes is awesome! Usually they try to get you in as quickly as possible. He is not shy about…read moretrying to let your body take care of itself. He has my best interests at heart at all times and my piece of mind seems to be his priority. The staff is tremendous as always.

Palamar Artch Health office's has a lot of different doctors. The staff here makes you feel…read morewelcome and are polite and professional and helps with all they can. They have a lab ex ray and a qiuck care. I see a few doctors here when needed. I highly recommend it. Dr Rao is one of the best Rheumatologist in California she is a very good doctor. I see her for advance Ra. I give them a 5 star for staff that's go above and beyond. 5 stars for having some amazing doctors like Doctor Rao 5 stars for clean offices Thank you I be back

This medical group has gone was downhill over the last few years. I don't know if they are…read moreunderstaffed or what but everything moves in slow motion here. If you call to make an appointment expect to wait at least 10 minutes for someone to pick up the phone and when they do they are of no help what-so-ever. I waited over 6 hours to be seen in their urgent care on Saturday and on Monday, the urgent care doctor called me and told me to make a follow-up appointment with my primary care doctor and told me they set aside appointments just for this purpose and I should be able to get in that day or the following day. After more than 20 minutes of being on the phone I was advised that the soonest appointment with my doctor was 2 weeks out. I argued with the receptionist, then suddenly one week out was available. Frustrated, I drove all the way to my doctors office where the same receptionist offered me an appointment that day at 3pm with Dr. Tatum another doctor in my pcp's practice. Not wanting to wait another 3 hours, I decided to go back to urgent care. I told the receptionist I couldn't wait he smirks while the female receptionist next to him smiles and mocks me. What kind of gatekeeping bullshit is this? Push off your patients unless they are willing to drive to your office and see that absolutely no one is there and then offer an appointment? This experience made me realize this health group will not be there for me when I need them and now I'm looking for another health group to join. It's beyond frustrating though. I felt like I had a good relationship with my doctor but if they are going to hire terrible receptionists that don't care about their patients, its time to move on. I even spoke to a director there about my experience. I told the urgent care doctor what happened when I tried to make an appointment and she insisted I talk to the director, so I did. Outcome? nothing. Still can't get an appointment to see my doctor. Tomorrow I'm going to call my insurance provider and make a complaint. Not only am I being forced to make higher out of pocket costs, but my insurance carrier is being forced to pay more too.

Five stars for Dr. Lindback and Dr. Mortimer! Dr. Lindback has been my kids pediatrician and is…read morevery thorough and answers all my questions. When my kids are sick and Dr. Lindback isn't available, we've seen Dr. Mortimer and she is great too. They both are so kind, don't seem to rush the appointment, and can diagnose them. The doctors can run very late though which is beyond frustrating, especially when it's consistent and nearly an hour. One star for the owners of this office though who prioritize profit over time spent with patients. The appointments are scheduled 10 minutes apart which is why the doctors are always late. The doctors are trying to be thorough and answer all questions, and unfortunately, this is why appointments run over and all the doctors are late. If the appointments were spread out more, this recurrent issue wouldn't happen

All the Doctors here are aweful. I don't know how many times they have misdiagnosed my kids. I…read morethink all they are good for is shooting them with vaccines on a regular basis. These Doctors definitely could use more training, I wish I could file a bigger charge!

Heather is amazing in every way with scheduling. She messaged Dr. Arun to let her know about my…read morerequest to be seen after an Urgent Care physician recommended it. Veronica administers numbing eyedrops with ease. This is the second time Dr. Veena Arun has saved my eyesight. This physician is truly one of a kind, a true angel and a caring individual who is personable and helpful. Dr. Arun made the time today to see me on very short notice as a follow-up recommendation from Urgent Care to see Ophthalmology. Although Dr. Arun wasn't the on-call physician today, she saw me early. I am so grateful to her. Additionally, she alleviated my pain and suffering that I had after my Urgent Care visit. Dr. Arun patiently explained to me how the process works for my path going forward. She is such an exceptional doctor. I am very glad she accepted me today. Dr. Arun prescribed the correct Rx. Dr. Arun correctly diagnosed my condition. I implicitly trust her with one of the most vital organs - our eyes. What a brilliant ophthalmologist she is - and caring, too. Love this doctor. She helped me understand.

This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

I went to Rancho Bernardo for my Appointment with Dr Olken n his staff. His nurse Mark was so nice…read moren Also Dr Olken. I've been with kaiser more thn 30 yrs already. And Also Nurse Beth was very nice n efficient too. This office was highly recommended. Really appreciate what they did for me on that day. Thnx to all the staff of Dr Olken. Gdbless

Kaiser is good at basic primary care, lab services, and pharmacy services. Speciality care is very…read morehit and miss, follow up leaves a bit to be desired, and anything that goes outside of their flowchart approach to medicine is difficult for them to handle. The may only have 3 hospitals and 4 urgent care to serve 640K members in San Diego County.

after i broke my femur and it was screwed back together and an addid rod…read more i was moveed to carmel mountian about a day after surgery. the first week is a blur, maybe due to pain medication. on the second week i was mostly alert. we started thearpy, patty and andrew worked me hard for the next two weeks. between patty and andrew i was shown many ideas to help me use a walker and keep minimum weight on my bad leg. the day staff is probably under staffed and very bussy . all the staff are usually up beat and friendly. the outstanding person is bryon ,the day head nurse. food is generaly ok sometimes even good. i would recomend carmel mountian to any one in need. but you would not choose this for a vacation.

Warning for those who depend upon a motorized wheelchair for mobility and safe and proper seating…read moreneeded due to a disability. This facility will not accept a motorized wheelchair in their facility, even if we said it would just be parked in their room so my loved one had a proper and safe place to sit that can be adjusted to their needs. After hearing this we never admitted our loved one. Care at home was a much better and safer option for us.

Today is the best day ever! I had a mastectomy last Thursday and I care that I received was…read moreexcellent Dr. Salt was amazing. I have no pain..and following what he said And I was given pains meds but they didn't agree with me. Excellent anestesia Doctor also. I was given a pain shot during my surgery that lasted 96 hrs. So the first 4 days I think that's what help me too I recommend Dr. Salt MD I he a great Doctor in Plastic surgery And the office to is amazing Also. I feel grateful & blessed to travel thru this journey and have such great Doctors along the way. But feel attitude is important too being positive

I visited the Allergy and Immunology department at this hospital. Dr. Odhav was impatient, provided…read moreblanket advice, and had trouble listening / didn't explain things well. The appointment felt rushed, caused unnecessary stress, and was a waste of time. I do not recommend this doctor or this department.

This review is for the billing department…read more The overcharged us and refused to refund us. 3 months after appointment they refuse to file claim to get their portion from my insurer, instead they keep sending bills to us. Care maybe okay but the rest of the experience is horrific. Update: we have reached out to raise this overpayment multiple times, each time we were told that the insurer needs to direct the refund. It is clear from our insurer's portal that we have overpaid, and yet the clinic refuse to refund.

The staff here are all great and we were fortunate to have this place close to where we were…read moretemporarily staying while we were displaced from the Los Angeles fires. My child had missed her annual well visit when we had to evacuate from our home in LA, and was due for routine shots, so we had her seen here on relatively short notice. We have nothing but good things to say about Dr. Wasson. Setting up her new account was also pretty easy over the phone. My son unfortunately had also come down with the flu while we were in San Diego, which was able to be tested and confirmed at this location with an easy sick visit. He had previously had an account created with another Children's Primary Care location so it was a breeze to schedule him on their online portal and was able to be seen the same day. We were seen by another great doctor. This location is also great in that they are open later some days during the week for extended hours. We are leaving SD now, but we would have been 100% happy to make this our primary care practice. Thank you for providing us with much needed medical care while we were displaced from the fires!