I woke up from being incapacitated with pneumonia, brought on by ambulance, and hearing such…read morehorrible things about palomar Escondido, and I got to be honest, I was scared when I found out I was there. Surprisingly every single doctor and nurse treated me exactly like I would treat my grandmother. When I was hungry, they brought me snacks, when I needed to be changed, they immediately changed me out. Every single person working there was amazing to the max. My only regret was not getting each and every name of every one who helped me do I could thank them personally now that I am out. I still might figure a way to do that. I just pray that everyone who took care of me sees this and knows how much I appreciate them. It was the scariest and worst time of my life, and the people working there made it bareable. Thank you palomar. Can't thank you enough.

All the staff are very kind and friendly and all supported me and congratulated me on my newborn…read moreeverytime they walked in, except for the social worker. She came into my postpartum room extremely rude and hostile, didn't even smile, didn't even congratulate me. She was very condescending and seemed to want to make me feel intimidated based on her job title, once I even found out what her job title was after our altercation... She demanded to me rudely to turn my TV off because I kept asking her to repeat herself, even after my infant was crying over her and I couldn't hear her, I wasn't even aware she was the social worker because she did not state that, she must have used another term but I was unaware she was the social worker when she introduced herself and her job title to me, not once did she say "social worker". After she left I asked the nurse when the social worker would arrive and they told me that she was the social worker. Her name was Ganell? Or Janelle? I felt like she made decisions based off her own personal dissatisfaction and judgment toward me, and was extremely unprofessional and power driven, keeping me at the hospital and preventing me from being discharged as some form of personal punishment for not taking her attitude very well. I even overheard that based on her judgement; that I might have to stay until Monday, and the stress has been killing me, for reasons she kept me, she didn't even inquire about, or even ask me to explain anything regarding her own concerns. I came in Wednesday at 6cm dilated in active labor around 3am and have another child waiting for me at home. I've been here basically 3 days and counting and I feel like I am in a postpartum prison. I don't understand why they cannot continue investigating my case at home and let me go home. Even a lot of other staff members and nurses are confused that I am having to stay so long and were surprised that I was no longer able to discharge based off Miss Janell's orders and "discomfort" of me.

i have just spent a few days in scripps memorial hospital and i am here to tell you we are…read morefortunate in san diego county to have such an amazing small hospital. the doctors and nurses ,caregivers ,and all seem dedicated to only their patients well being. they are all talented and specialist in their own way willing to serve and care for in every situation.very unsual in the world of huge hospitals today. my own number on north care team was the best i could every have had anywhere thank you wonderful caring people.b milford

I stayed here (1st floor) from 12.23rd until Dec 31st. I am about 62 years, good health, this was…read moremy very first stay in any hospital and I must say I could have not found any better hospital. Everybody was so nice, compassionate and accomadating, from Doctors to nurses and all other staff. Kris, Julia, Adam, John, Alex, Alejandro, Machael, Dr Dabestani.........were extemely nice, passionate and helpfull. I truly appreciate the care they provided, they realy cared about me. I wish everybody a Happy New Year. Babak

First time here, I had no choice but to take the earliest available date for my procedure. I was…read moregiven instructions that I need to have an ample of time to look for parking. I was wondering at first and thinking how small is this area for parking to be a big of a problem. We came an hour early just to scout the place. They were not kidding. It's a big structure with lots of parking space but also full parking lot. Just like where I work.. it took us 20 minutes to find a parking space and was lucky to have it near the building where my appointment is. Reception wise, same as other Kaiser Permanente clinic or hospital I went to. In about less than 10 minutes, they called for my name and there's Ms Anna Lee and Mr Andrew receiving me warmly by the door. They brought me to my space and let me change into patient gown and Ms Anna Lee walked me through the procedure, Mr Andrew started my IV and I am very appreciative of him granting my request without questions. From there I already felt at ease and most of the questions in my head regarding the procedure were already explained. Few minutes passed and Mr Jonathan came in greeted me and introduced himself and took me to the procedure/sedation room. He also walked me through the things that will be done in that room. Mr. Cesar and Ms Kara were there as part of the team. Moments later, Dr Masters came in and explained to me what will transpire and ask me if I have questions. Procedure was done and all went well. I really appreciate being assigned to this team. They have exceeded my expectations. I was at ease and I have no doubts or questions during my visit. This is the quality of service I would like to have and also what I try to give to our patients as a healthcare personnel. Thank you so much to the whole team. Keep up the good work. :)

I brought a friend in for surgery. Parking was a nightmare!!!! The valet was full and there were no…read morespaces available. I had to park out on the street . I had never been to this facility before, it seemed new and very clean. The staff were super friendly. As the driver of the patient (my friend), I had to fill out a form so they could keep me informed on the progress. She was taken in in a timely manner and I started getting text updates almost instantly. The waiting room was bright and comfortable. When she was done, one of the nurses came out and showed me where to park in 30 mins to pick her up. I got my car from the street and received another text she was on her way. They brought her in a wheelchair and loaded her into my car. It was quick easy and super efficient. I'll be doing it again next month. I sure hope the parking situation is better then.

Fives all across the board. I love Scripps. My primary Dr. Ahmed is here, my Dr. Alyssa Coleman is…read morehere, their nurses like Gloria and the whole front staff are all amazing (I love them). They take such good care of me. They get me in as quick as they can and they really listen and fight for what you need here.

0 rating-They did it again as i read other reviews about their incorrect medical cadong and billing…read morepractice. I was sceptical choosing them when i read these reviews about choosing wrong billing code which are not covered by your insurance. Mine was also a routine annual visit for the first time with them and they used CPT 99203 code, From my understanding, is typically used for a problem-focused new patient visit involving low-complexity medical decision-making. However, my appointment was scheduled and conducted as a preventive annual check-up, and I did not seek care for any specific medical concerns. I am following up with them lets see how it goes. Update- I called the billing department, waited 30 min to get connected, finally chose the option to call back. Its been 3 days to hear back from them. Update - still awaiting for their review. I am not going to continue with Scripts. Terrible experience. I never had to deal with these type of issues with my previous providers. Cancelled my labs as I got to know Dr. Veronica has added some tests (not sure why??) which are not covered my insurance not needed. Update 3- Not at all understanding, they dont take any responsibility or admit their incorrect billing practice.

Today Feb 24, 2026 I arrived at the hospital at 6:05 a.m. for a procedure that had me feeling very…read moreanxious, and from the very first moment, staff members were already waiting for me at the entrance. That alone made me feel cared for. I especially want to thank the nurse who received me this morning. I don't remember her name, but I will never forget her kindness. With her sense of humor and warmth, she eased my anxiety within minutes. In such a vulnerable moment, that kind of humanity makes all the difference. The medical team was professional, organized, and confident. Even in a highly technical environment filled with equipment, everything felt coordinated and reassuring. I felt safe the entire time. My procedure turned out better than expected, and I went home feeling peaceful and deeply grateful at 10:30 am Thank you for not only doing your job, but for doing it with empathy and heart. That is something that truly impacts patients and stays with them long after they leave I'm so grateful, thanks again all personal is amazing

I am writing this review because I hope hospital leadership will address concerns about my recent…read moreexperience. During my visit, I experienced excessive wait times, poor communication, lack of follow-up, staff behavior. What was most concerning was lack of communication. I understand that hospitals can be busy and that healthcare professionals work under significant pressure. However, patients and families deserve clear communication, respect, and timely care. In my case, I had to wait 3 days for an MRI after that their wasn't a care plan to follow up. I had to advocate for myself for proper treatment. I am sharing this feedback not simply to complain, but in the hope that management will review these concerns and take steps to improve the patient experience. I would appreciate having someone from leadership contact me to discuss this matter further. Thank you for your attention.

Heather is amazing in every way with scheduling. She messaged Dr. Arun to let her know about my…read morerequest to be seen after an Urgent Care physician recommended it. Veronica administers numbing eyedrops with ease. This is the second time Dr. Veena Arun has saved my eyesight. This physician is truly one of a kind, a true angel and a caring individual who is personable and helpful. Dr. Arun made the time today to see me on very short notice as a follow-up recommendation from Urgent Care to see Ophthalmology. Although Dr. Arun wasn't the on-call physician today, she saw me early. I am so grateful to her. Additionally, she alleviated my pain and suffering that I had after my Urgent Care visit. Dr. Arun patiently explained to me how the process works for my path going forward. She is such an exceptional doctor. I am very glad she accepted me today. Dr. Arun prescribed the correct Rx. Dr. Arun correctly diagnosed my condition. I implicitly trust her with one of the most vital organs - our eyes. What a brilliant ophthalmologist she is - and caring, too. Love this doctor. She helped me understand.

This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

It's very hard to get anybody on the phone we get call centers now from another country can't even…read moreunderstand what they're saying

We were seen with 10 minutes of check in. Here for my 9 year old sons hearing check up. Dr Villar…read moreis his pediatrician for the last 3 years . Always great to see her . She is very patient and caring . She was able to get him referrals for Kaiser speciallsts so he can be evaluated. Hopefully we can get to the bottom of his hearing sensitivity issue . We are very appreciative for her help .

No pictures because it's a medical facility and I'm not comfortable with it…read more... If you're a scripps patient, this is a great option if you can't get into your doctor soon enough. They handle minor illnesses, injuries and even sports physicals. You can use the 'I'm on my way' checkin option on the scripps app to cut down on the wait time. We ended up going to scripps urgent care because what we needed to be seen for was out of their scope, but everyone we interacted with was very pleasant. 4 stars

I like this place because, so far, we have had a great time with our amazing female doctor, but I…read moredont like that parking costs money after 1 hour. C'mon....this place wouldnt be in business without patients, so stop charging for parking

I was a patient here at PV for 3 months. Overall it was a good experience…read more The CEO, TJ was very hands on and available if you ever needed to speak to him about anything. The CNA's are truly wonderful( Dana, Leslie Derrick Eric Matta Leah Noe Mauricio Juana Ana Naveia Jemitha Jay Amazing RN Ada Joseph Erica And of course Therapy PT & OT Bernard Frank Diana Lorraine Jenny And just everyone there. Barbara, resp. Letty housekeeping Also Joy & Linda. If I forgot anyone I apologize. But highly recommend.

My mother in law has been under the care of the team here…read more The staff is friendly, knowledable and caring. Their rehabilitation staff are also friendly and knowledgeable and patient! The only complaint was the quality of the food was not interchangeable. There was no special dietary options and the food many times was cold when received. We do recommend the facility as an option for safety, and care. We ask that they do an overhaul of their food optio

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!