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    Palomino Heating

    4.4 (7 reviews)
    Open Open 24 hours

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    2 years ago

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    5 years ago

    Jose is the best! 100/10. great price. responsive. informative. thanks jose. highly recommend to others.

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    Tanous Heating & Air Conditioning

    Tanous Heating & Air Conditioning

    (121 reviews)

    I've been using g Tanous for about 3-4 years. They offer a great comprehensive winter and summer…read morehvac maintenance. I've utilized them for all three units in my building and will continue to. The value is great for their services and their communication is always friendly. Highly recommended.

    Tanous had done a good job installing our AC splits so we went with them to when we proactively…read morereplaced our boiler in the summer of 2025 even though they were more expensive than other vendors. Things were fine until we had a series of cold weeks Dec-Jan of 2026. The boiler was leaking significant amounts of hot water to the point that our boiler room turned into a sauna and piping became corroded. Despite various calls and visits from Tanous, the issue was not fixed so we had to bring in a separate plumber to redo all the piping and replace key components of the boiler. We shared photos and videos with Tanous during the period of issues. During a particularly cold weekend without heat, they indicated that they could not send someone out to fix the issues. Our plumber indicated that various parts used in the installation looked to be used/repurposed and key items were misinstalled and they had to overhaul the entire system. The owner from Tanous ("Mike") promised to take care of everything and cover the costs of our plumber once he was back from traveling abroad, but went radio silent after we shared the invoice despite various follow ups from Jan-March of 2026. They also refused to provide their insurance to cover the cost of the repairs. I will never be using Tanous again and would caution anyone considering them for such work in the future.

    HVAC Hunters - Mini split installation in Brooklyn

    HVAC Hunters

    (45 reviews)

    Bensonhurst, Gravesend

    I hired HVAC Hunters for a refrigerant recharge. The technician told me, based on his professional…read moreexperience, that this recharge would get my system through the summer. I took him at his professional word and approved the work on that basis. It did not last 12 hours. The system stopped working the same day. Only afterward did I read the fine print on the invoice, which says the opposite of what I was told in person: that a recharge carries no guarantee of operation for any period of time and that the refrigerant may keep leaking. So I was sold a "summer" fix verbally, handed a disclaimer in writing, and left with a system that quit before the next morning. To make it worse, no one had the courtesy to call me and let me know the outcome of the conversation with their technician. Having managed large operations for years, I know there's a right way and a wrong way to do business: set honest expectations, stand behind what your technician promises, and communicate directly. None of that happened here. My advice, get every promise in writing before you approve any work, or better yet, call someone else.

    My initial experience has been good. I called them because my steam radiator has been extremely…read morenoisy lately. The diagnostic cost was $200. The technician spent a couple of hours diagnosing the issue and was thorough and communicative. The technician on site was not 100% conversant in English but it was important to him that I understood the problem and he did an admirable job explaining it. Then Alex called me to explain it again and his explanation was consistent with the technician's. He emailed me a detailed description of the problem along with a proposed solution and clear pricing. I paid the $200 diagnostic fee via Zelle. Unfortunately, my boiler needed several new parts in order to be safe to operate (news to me as I had just had a maintenance visit from another provider 3 month prior). The technician was emphatic that I not run the system until the problem was corrected. I understand that the team drove out of state to retrieve the necessary parts for me so that my family would not be without heat overnight. They returned the same day and installed the parts. Again, I paid the sizable but reasonable repair cost via Zelle. The team was careful to explain to me that this safety/pressure problem was not the reason for the noisy pipes! So, they fixed the dangerous issue but still needed to do a valve replacement. They came the next day to replace the valve and found that a more involved job would be necessary because of the age and condition of the radiator battery in my bedroom. But, they explained that they could not do the extensive work in the cold weather because of a risk to the pipes and a possibility that we would be without heat for an extended period of time. They replaced what they could and said they would do a more complete job in the spring when the weather is warmer. So, my pipes are still noisy and I spent a lot of money but at least my boiler is safe to operate. Assuming that they are able to complete the repair job in the spring at a reasonable cost and with the same timeliness that I have experienced so far, I will be happy to continue working with them. It is refreshing to deal with a repair company that handles client communication in such a professional manner. Everyone was careful about wet shoes and mess and all of that, which was also welcome.

    Palomino Heating - hvac - Updated September 2026

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