Myself and my daughter had gone to the Picky Pams in aurora previously and they were wonderful. The…read morenew owner who purchased the franchise and moved the operation to Mayfield is not as good and not experienced. I went to her and the NEXT day when I was using the nit comb on myself I found A LOT more nits, that she had missed. For the money I spent, I wasn't very happy. Found a place on chagrin in Woodmere that did a much better job. I will also say this is our 4th run in with lice (yay summer camp) so unfortunately I'm pretty experienced.

"Picky Pam" no longer owns Picky Pam Lice Removal. There is a new owner who only runs one shop and…read moredoesn't follow what the website says. We went expecting the "Picky Pam" treatment from the website: For one low fee, you will leave our clinic ​LICE FREE in about 2 hours. 100% Guaranteed! However, we left and found more than fifty nits still in our daughter's hair. We decided it wasn't worth it and ask for our money back; she did give half back and let us keep the product - that's why I'm not giving 1 star.

Terrible. I called yesterday at 1pm and she never called me back. It is 1pm the next day. I also…read morecalled another location that never called me back. I drove past the location to see if I could possibly do a drop in and I could not find the location what so ever. In frustration I called another local Lice Removal clinic in Aurora and was seen within the hour. Not only were they open and available the staff was delightful and sweet. Not to mention they knew every tiny detail about lice. Now my daughter is back in school.

From the owner: We are the experts when it comes to head lice removal. Being the first in Ohio to have this service…read moreof head lice removal available for parents and schools makes us the ones with the most experience. We specialize in helping families with the fight against nits and lice during their battle of head lice removal, guaranteed. With a 100% success rate for head lice removal, families don't have to go through this struggle alone, we are just a phone call away for all your head lice removal needs. Nit-pickin and head lice removal is exactly what we do. We do the tedious job of combing and picking out nits and lice. Backed by our guarantee, you know we are with you to the end. We screen heads to help detect lice, educate, and treat. We service numerous schools in checking for lice. We help educate schools and parents about lice transmission and their life cycle. We service families from our storefronts, in schools or in the comfort of your home with house service.

Marguerite was professional and informative through the removal process. If you're unfortunate…read moreenough to have lice, I highly recommend using their service.

The "treatment" is just olive oil and dish soap and you have to do the process/treatment yourself…read morefor several additional days after their visit. They up-sell and repeat try to get you to buy the comb and shampoo they sell. The information the technician shared differs from what is stated on google about how to clean household objects and bedding. For the price of this service (almost $400 for our household); the fact that we have to do the majority of the work ourselves is ridiculous. I would suggest (wish we would have) just bought the box kit (RID or NIX), or would have gone to a center that uses heat to kill/remove everything in one session.

I work from home, and my schedule is totally crazy, so when my daughters came home from school with…read morethe news that they had head lice, I really didn't know what to do. One friend had said something about going to a salon but I didn't have time for that. When I saw on the internet that there was a at-home treatment option, right here in Akron, I checked it out, and it seemed like an even better option- convenient, private, and even less expensive. The LiceDoctors technician came quickly, took care of both of my girls, and checked me and my husband as well ( luckily, we did not have any lice or nits). For a busy Mom, Lice Doctors is the way to go.

This place is a lifesaver! The owner was fantastic. She was so good with my five year old. She…read moreexplained step by step an what to do next. This place was extremely clean! Highly recommended!!!

From the owner: We are a professional, sanitary, and discreet lice removal service. We aim to serve the entire…read morefamily and partner with local agencies.

Great help! Krista is a wonderful person! She made me feel so at ease with the situation.read more

Krista was great and very good with the kids. School was wrong and no one actually had lice…read more Pricing was very reasonable considering we didn't have lice. We went to the Avon Lake location. Somehow the north Olmsted number came up when we were trying to get in touch with Krista in Avon Lake.

My niece highly recommend if your kids get lice. She was…read moreworried that she would have to cut her hair.

We went to the Bernadette's franchise in Beachwood/Woodmere, OH and were completely disappointed…read more Going through lice is very stressful and the owner made us feel stupid for asking questions and wanting to know more about lice. We paid for the full treatment for our kids, which was supposed to guarantee that the lice would be gone 100%. Well, when we went back for our "check" to make sure she removed everything, she said kids were clear. As soon as we got home, I checked my children and found over 15 missed nits per child. She couldn't believe she missed that many eggs and basically yelled at me for "checking her work" on my kids. I was very disappointed and couldn't trust her services at this point and went to a different lice removal service to finish the treatment. The new lice removal service was perfect and fixed the problem! I can not recommend this Bernadettes franchise to anyone.

Went to Gil a week ago Sunday. We were told only 2 of us…read morehad lice. Said to saturate the hair daily and come back in 1 week for follow up. Purchased extra spray because 1 bottle will not last more than 2 days if you have longer hair. Found lice on my other daughter who he claims didn't have them 1 week ago. Then when I asked to come in for treatment he said he was going on vacation. Then proceeded to tell me I was harassing him Calling him at 4am which I did not. And then blocked us from service. I did message daily and did message in the morning but he said to call or text anytime. This man is a liar and a cheat. We found another reputable service that has actually taken care of his clients that he refused or didn't do properly. He gives false information saying not to clean your house or wash infested clothing. he also sells products that are too dilute making them less effective.

Would highly recommend going here! I showed up late at night with my two kids that just woke up and…read morehe was very kind and brought the chair out to me so we didn't have to take them up the steps. He did a great job with the kids hair and also made them feel comfortable. Love that they don't use harsh chemicals on the kids hair and it was a great price as well. Thank you again for making this a easy visit!