I take my cats there! They do a great job and can also flea dip if needed. My kitties never seem to…read morebe stressed out when I pick them up. But of course they know they're going home when they see me

My toy poodle had the best grooming ever since I got her just under 2 years ago. I got a call at…read morearound 12:15 saying she was ready for pick up. They also said they would be closing no later than 1 PM that day. So I rushed over to pick her up. I waited almost 5 minutes, trying to get their attention to let them know that I was here to pick up my dog. While I was waiting, I saw through the window that a groomer was working with a Yorkie. She reached behind her, grabbed an rice crispy, treat, took a bite, and put it back behind her. The Yorkie got excited and she smacked the dog, upside it snout and firmly told the dog know. Then another lady came in to pick up her toy poodle, and I told her what I just witnessed. We looked through the glass again and the groomer smacks the Yorkie once again on this now. I struggle with that issue. My dog is a rescue dog and was abused prior to being rescued. I will not tolerate anyone abusing my dog while she's getting groomed. It was not a hard smack. But it was enough to let me know I would not ever want her to groove my dog there. So, although the grooming was near perfection, I don't want to take my dog there ever again.

I took my anxious Red Siberian Husky Asher here and Mike got him groomed. Asher had an issue but…read moreMike got the job done.

To whom it may concern, I am a regular customer at PetSmart…read moreand I pay for several services, including using Banfield insurance for 6+ years. Recently, my dog, Marley, was diagnosed with irritable bowel disease and was placed on Hill prescription diet. She can only eat the hypoallergenic canned food and can't have any other food due to her illness. Because of this, she has lost a significant amount of weight. I am in contact with her vet, Dr. Eisele, who is wonderful and very sympathetic about her illness and her treatment plan. However, this is a lifelong illness and because of the nature, she will not live a long life. Today, Sunday 9/13/2026, I took Marley to my local PetSmart (4621 Chippewa St. Saint Louis, MO 63116) to have her nails trimmed. This is something I try to do every two months. This was her first time going after losing a lot of weight due to her illness. I was a walk-in, and so the bather was going to provide the service. I made him aware of her diagnosis and that she was very thin, but was on a prescription diet. He trimmed her nails while I paid for the service. When I went to pick her up from the Salon, a groomer named Lori, berated me for how Marley looks and her weight. She said, "Go get her a rotisserie chicken and feed her now." I informed her of Marley's illness and prescription diet and she told me to get a second opinion and continued to berate me. I also happen to be 6 months pregnant, so I started crying because Marley's health has been a major concern for me since her bloodwork in May when they found her to be in kidney failure, her ultrasound in June, and her week long visit to her vet's office in the middle of June, and finally her diagnosis in July. This has been quite the journey for my family, while navigating a pregnancy. Lori made me explain the diagnosis, my second opinion, the treatment plan, and symptoms when Marley eats food that is not her prescribed diet. Lori's treatment of me and my dog was highly inappropriate considering the fact that she doesn't know my dog, or her health journey. I would also assume that Lori has no medical training in her background. I am extremely upset over this, and will never go to PetSmart again for any sort of service. Because Marley has established care with Dr. Eisele, I will continue to use Banfield, but rest assured I will never recommend any service from PetSmart ever again. This was very unprofessional, aggressive, and inappropriate. I need someone to contact me regarding this issue and how this will be handled. Sincerely, Meghan Watkins

We take our dog here for grooming because they are the best around!…read more Our dog gets anxiety when being groomed but Groomer Sammi does a great job calming him down and getting him freah and clean. Pricing is moderate as we have aong haired dog. I gave them a 4 because they do not have a seperate grooming door. That's problematic for me because: 1) when there are events in store its hard to get to the grooming area 2) grooming opens before the store but there isn't a doorbell to get someone to come to the door to open it

Mortified! This has been my preferred pet store for the last 8-10 years and I've always felt like…read morethey cared for their animals more than most chain pet stores until today. About a year ago I got a mouse from there that had mites but I assumed it was a fluke. We went in to maybe get a new hamster but pretty much all of them were covered in mites and looked like they were suffering. 2 of them looked far worse then the rest and it was very upsetting to see them on display like that to be sold. There were even gnats flying around their tanks. We decided to move on to the fish in hopes they would be fine to look at, WRONG! There were handfuls of dead fish stuck on a filter and on the bottom of the tank. I understand animals can come in sick or develop things but then why not keep them in the back to be treated instead of putting their suffering on display? Absolutely so disheartened by the care there. I know it doesn't make a difference to a big ugly corporation like that but we will not be returning ever again!

The clerk helped me find the right enzymatic laundry soap to take out my cat's urine scent from a…read morecover, and they also had a good selection of these cool, refillable catnip Kong toys! Both kitties approve :)

So kind and helpful always! Lots of fish and small mammals, as well as supplies of all sorts. I buy…read moremy crickets here and they are cheaper than anywhere else. Highly recommend them over any big box store. Shop local!

Overheard an employee saying something along the lines of "I'm tired of retarded customers."…read more I think you should be more concerned with the fact that your animals are in such horrible conditions they die within hours of adoption. Needless to say I don't have to preach much, people should definitely look elsewhere if they want people who actually give a fuck about the animals they claim to take care of as well as decent customer service. 30 years is astounding, this is a shit hole.

I went to this store and I cannot believe the way these animals live. Im not much of a reptile…read moreperson but I wanted to take my daughter so she can look at some bearded dragons for her birthday. Upon entering a pungent smell hit us, ive been to other pet stores and its never smelled like this before. My daughter's been doing lots of research on bearded dragons and told me their setups are incorrect I cant say much for the other species of animals because I dont know much about them but by the looks of it id say its wrong. I'd steer clear of this place.

Great support. The owner is great. The variety of fish are amazing. All have been very healthy…read more Love this store

Art of Aquaria is amazing! They offer a great assortment of fresh and salt water breeds of fish…read more Their fish are high quality and the tanks are well kept! Art of Aquaria also offers a large amount of live plants and coral. Be sure to check out the amazing tank of discus fish. They are so beautiful!

Steve and staff are caring, competent and reliable. Best grooming for my cockapoo anyone has done!read more

I was recommended to Spotlight by a fellow Bernese mountain dog owner. It is difficult to find a…read moregroomer in the St. Louis area that even answers the phone these days, but that was not at all an issue with Spotlight. My call was answered right away and I was able to make an appointment with Steve easily. At the appointment, Steve was very helpful in explaining the process. Pippa stayed at Spotlight almost all day, and I could tell when I picked her up that she had a blast. She also looked and felt AMAZING. She has never felt softer. I already scheduled my next appointment with Steve! Highly recommend checking them out.

We waited over a month for a grooming appointment with a certain groomer. We didn't get that one…read moreand the we did get absolutely butchered our dogs fur. Two months later it still looks horrible! I would NEVER recommend this place for grooming!

PSP in Concord has great and knowledgeable staff throughout their store. We also love their…read moregroomers who do an outstanding job of patiently taking care of the precious canine that are pampered in that dept. This shop is one of the best full care, one stop animal supply & grooming businesses in the Saint Louis area. Kuddos to all of you and keep up the great work!

The two people I talked to here were SO helpful and knowledgeable about tank setup, shrimp care,…read morebest filters to use, and when I said I wanted to have a tank filled with shrimp the person helping me made sure to pick out males and females for me instead of just scooping a bunch out. The shrimp are super lively and look amazingly healthy. I've had them for a few weeks now and everything is going great! I already have some baby shrimp!!

An amazing experience! I came in just looking to buy some fish and I walked out not only with the…read moreperfect pick but a whole lot more knowledge than I expected. The selection was absolutely great! Fresh, diverse, and clearly curated by people who care. What really made the visit stand out was the staff. The man who helped me was incredible, friendly, genuinely passionate, and knew everything about how to get started with the perfect tank. He answered all my questions with confidence and even gave me tips I didn't know I needed. You can tell they love what they do and it shows in the service and the quality. I'll definitely be back. Highly recommend!

I was on my way to a wedding celebration and needed gifts for my fur-baby who was turning 4 the…read morenext day. It was the perfect day to shop Four Muddy Paws, because it was National Shop Your Local Pet Store Day. Yes, that is a real holiday. I was so glad to be able to stop by and support the original FMP. Since I moved to Illinois, I am now a regular at their Edwardsville store. Sophia got two new bandanas, two small iced dog treats and one big Happy Barkday Cookie to celebrate her special day. When we did our morning walk, we took the big cookie with us. As we meet her neighborhood friends, we broke off a piece of the big cookie and shared her celebration. The staff was new to me, but I was happy to see they still provided the good customer service that Four Muddy Paws is known for. I may be a regular in E-ville now, but I'll still hold a special place in my heart for the Lafayette store.

I am so glad I finally visiting four muddy paws! This is such a great local store for all your pets…read moreneeds. When I went a few weeks ago, it was Baxter's 2nd birthday so I let him sniff around and choose his birthday toy and treat. He was very excited to see other dogs walking around and wanted to be friends with everyone (humans and dogs)! The store offers a wide variety of treats as well as specialty treats for birthdays and gotcha days. The workers were also so friendly and when it was time to check out, I signed up for their rewards program and since it was our first time (and a birthday), they also gave me a small discount - which was much appreciated. I now know exactly where to go when Baxter needs more treats or toys. This local shop is just perfect for my little fur baby!