We boarded our pet lovebird here for 20 days while we were on vacation. Previously we had house sitters come to take care of him in our home while we were away. Each time we came back from vacation in the past, he was depressed and would hide for 1-2 weeks. When we picked up our baby from Deirdre - he was so cheerful and happy! He had been housed with a cockatiel for company the entire time. He wasn't sad or depressed at all - there was no adjustment period. He seemed eager to tell us all about his new friend and all his good experiences. It was obvious they took excellent care of him and made him feel taken care of and safe. They sent us photo updates on him periodically. We will most definitely be bringing him back to pampered pets each time we go on vacation from now on! read more

Last December I had my two feline fur babies, Joji & Tabioca stay with Julie for about a week. Joji was a little over a year old and Tabioca was still under a year old. We recently found Tabioca in our garage in August, got all of her vaccines, shots, and tests all cleared before boarding her. I was a little worried because Tabioca has never interacted with other cats outside of her social circle in our house, but she didn't really well! She was able to get all the socialization as a kitten from her stay here. Julie was amazing! She had clear communication of what was needed and what was expected prior to boarding my two cats. She required documentation of all recent shots, flea medication, and any other medical history, which is something that I appreciated a lot. My cats and other cats safety is our number one priority. She was also very welcoming when we dropped my cats off. She showed us around the cat house, I felt very safe and secure knowing how much love and care was put into the area. There were so many different cat trees, cat beds, toys, and individual areas if some cats preferred to be alone. She was very thoughtful and explained the introduction process with our cats and the other cats. She explained that the first day our cats will be in their own space with a safe divider just so all the cats can familiarize themselves with each other. Then she goes off based on the interaction. If they react well then they open up the space for interaction. It it wasn't so well, then they can remain safely and comfortably in their own space! All the other cats staying with her were so sweet and you can tell that Julie showered all of them with love and really took care of them. Julie also kept us updated with pictures and videos of how our cats were doing and it really kept our piece of mind especially because we were out of the country. We live in Waianae so the drive was pretty far, but so totally worth it! I would recommend Julie in a heartbeat! I was referred to Julie from my coworker who also had a very pleasant experience with her. read more

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After a lot of research I found Pampered Pets recommended from someone and I thought I would look into it. The price is very reasonable and the pets are allowed to roam all day which I like so that they are not cooped up in kennels for part of the day. My dog is a rescue dog, and he is very shy and I had not had him long when I needed to board him, and I found Deirdre at pampered pets and I cannot say enough good things about her. She is professional, courteous and treats your pets as if they were her own. She goes above and beyond. She kept me updated while I was away with pictures and how he was doing. I cannot recommend pampered pets enough. The office contact is quick and easy, and the price is so reasonable for what you get compared to doggy daycare places on the island. The pets at pampered pets will be in small groups and get the love and care that they deserve. Any time I go out of town, I will use pampered pets/ Deirdre. read more

I hate to write negative reviews, but this place is a sheer disappointment! The initial conversation over the phone with one of the home dog care provider was amiable. And I was frank with my little 9lb 16months who is adorable, very well trained, good behavior Chihuahua/minpin/jack Russell puppy to say he can *sometimes, about 20%* be protective of me to growl and bark at other dogs, a natural instinct. Even though he will never bite and will NOT do it when I'm not around. So Deidre accepted a 30min meet and greet for an evaluation. That's normal process they have even before a friendly phone call. I even offered a day care time or one overnight stay to see if he can behave well before the 4-day vacation I'm taking in July. So all was fine until I get a message from Esther (text admin/mgr or partner). And this is how Esther responded, "Thank you. Based on your conversation with Deidre we think Chippy would not be a good match for our home boarding ..looking at the other dogs that are already booked during those same dates .. the growling and barking in his nature could cause other dogs to respond with aggression .. so for his safety we would prefer not to board him. Thank you for contacting us. Please call Nalowinds they would be a better match." Huh!?? And checking out Yelp about Nalowinds. That seems like a horror house for puppies!!! The site has photos only of fighter dogs and ones that are injured!! Who will dare send an adorable little puppy there?!? Are pampered pets serious?!? They seem to be another woke company! read more

Pampered Pets Hawaii - Pet Sitting Near Me

If had 10 stars I think my wife and I would give a 10. Wife and I had a staycation out at turtle bay and wanted or dog (Dallas) to stay some place that would give him the love and attention he so loves, not to mention a place that is safe and secure and pampered pets is the place. Plus it was on they way to our staycation so it was convenient as well! Thanks again so much to Julie for such great care of or son!! read more

Pampered Pets Hawaii - Pet Sitting Near Me

My Siberian Husky boarded in early August I appreciate she was able to be outdoors ,although the weather was very warm ,and had other pups to play with. Will be using Pampered Pets in October read more

Our family highly recommends Pampered Pets for care of your fur babies! Our shepherd, Kona, had a grand time while in Julie's care! She made sure he would be comfortable with a meet and greet, as he was not accustomed to hanging with other dogs. She was in tune with his behavior and gave him just the positive encouragement he needed. It's nice to know that our boy has a home away from home...we appreciate you, Julie! Julie sent us pictures to check in and a personal message after he traveled to meet us. Pampered Pets even worked with our animal transport service to make sure our pup could get to the airport on time! Ann...we thank you for all of the automated, online forms...this really helped the process go smoothly. Don't fret...go with Pampered Pets! read more

Pampered Pets Hawaii - Kona was well cared for at Pampered Pets! - Pet Sitting Near Me

Boarded my fur baby here for the July 4th weekend for the first time. He stayed at the Ka'a'awa location with Julie. She was very nice and gave my husband and I tour before we made reservations with her. It was a nice big area for him with grass and big beds indoor which would be like home for him so we decided to move forward with booking his stay. Julie kept me updated everyday throughout the day with pictures and videos so I didn't have to worry about my baby. I could tell he had a blast. He even had a pool party! He made lots of new friend's! Will definitely be bringing him back here for boarding and daycare. read more

Pampered Pets Hawaii - Harlowe and his new friend. - Pet Sitting Near Me

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We had such a great experience with Julie! From start to finish, communication was flawless. We did a meet and greet to make sure it was a good fit for our dog. Pampered Pets has strict policies on the health and wellness of your pet which was awesome because some places don't enforce these policies. Julie was amazing, I felt so comfortable leaving my furry family member with her. She was so attentive and loving to my dog, like he were her own! The home is cage free which is awesome, they have a fairly large sized yard for the dogs to play in. They have an enclosed porch for the pooches to stay on overnight, with cozy blankets and beds. Julie sent photos daily, ensuring Tyson had a great time. When we picked him up it was almost like he didn't want to leave. We will certainly be bringing Tyson back for future stays. We had a great experience and Pampered Pets allowed us to enjoy our trip worry free knowing our pet was in great hands. read more

I always leave my dog in the care of Deirdre when I'm out of town. She's great - easy to communicate with and I know my pup is in good hands when I'm away. Booking is easy, it's all digital, and they let you know up front how much the cost of boarding will be. I appreciate the check ins and love getting picture updates of my little man. He's been going to her for years so it's always a relief to know that he's with someone that he's familiar with. Much mahalo! read more

Deirdre is amazing with both of our dogs. They are always in good spirits when we return home. One of a kind experience for boarding your dogs! Highly recommend!! read more

My parents took our three dogs to Pampered Pets with the hope that they would have fun and be safe. And unfortunately two of our dogs got loose under Pampered Pets supervision. Sadly, one of them got hit by a car on the highway and died. Although Ann was sincere in her apology and accommodated my parents with a full-refund plus paid for the cremation of our beloved dog it still is a very upsetting circumstance. The days leading up to the accident the dogs did seem happy and Ann sent videos of them. The downside is that there is no 24-hour supervision, gates that are not securely locked and the property is so close to the main highway. Please be careful and ask the right questions when checking this establishment out. I would hate for anyone else to go through what my family is going through. read more

Pampered Pets Hawaii - My beloved puppy. - Pet Sitting Near Me

Awesome experience for my buns she took very good care of my babies will use again.and I also referred a few of my friends

Deidre has boarded and cared for our french bulldog since 2019. We're very happy with the care she provides, and it's comforting that he gets excited when we arrive at her house. Her place is secure, and we like how the dogs can move freely inside and out. Deidre is accommodating whenever we ask her to give him prescribed medication, or if extra preparation is required for his food. Our frenchie became disabled 6 months ago. He lost the use of his hind legs, and cannot urinate on his own. We were so grateful Deidre was still willing to care for him. She took the time to research how to express him, and made time for a "practice" session before his first stay. Our experience has been very positive, and we highly recommend her services. read more

We love pampered pets! In the past we have had a negative experience with people taking care of our girl so we were nervous to board her. From the first initial phone call we had a good feeling. Julie knows what she is doing and is AMAZING with caring for dogs. We loved that she had countless gates around the property to ensure that our dog was safe. We were looking for a place that does not kennel as our dog does not do well kenneled. All of the dogs sleep and play together and our girl was able to make lots of other dog friends. She kept us updated at least every other day with photos and videos of our dog. We are so happy we had such a healthy and happy dog to come home to. You can really tell Julie loves what she does! We cannot thank her and the other staff enough for all of their work taking care of our girl. read more

Pampered Pets Hawaii - Our favorite picture from her "doggie summer camp" - Pet Sitting Near Me

Deirdre and family are the BEST!!! We know we can trust her to take care of our prized possession Great Dane. Our dog gets so excited when she knows she is headed to her "sitter". She is so comfortable with them that she is starting to boss them around when she wants something. We are picky people when it comes to our dog's care and we have NO WORRIES at all with Deirdre! A yard to lay and play in, a futon to sleep on and a tv to watch!!! What more can u ask for. Mahalo, John and Darlene read more

Esther is amazing! She has cared for our sun conure many times with the utmost care. She is a kind, compassionate and generous soul. She sends pictures and updates and has always been really flexible and accommodating to his specific needs. We feel so relaxed when he is in her care! read more

I highly recommend Esther as the best pup sitter on the island! She takes in small dogs and is incredibly attentive to every detail when it comes to the care safety of your pet and all the other pets there. She has a heart of gold and will make your pet feel like ohana! I've left my girl there for a few weeks and Esther sent me pictures and updates often so I never had any worries. My dog had so much fun that I almost felt bad for picking her up! Esther is located in beautiful Kahaluu and has plenty of room for the dogs to run and play! read more

Pampered Pets Hawaii - Pet Sitting Near Me

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Needed to go to the mainland to attend some high school graduations. Was looking on Yelp to see where I could leave my 5 month Boston terrier and saw some scary reviews about owners getting their dog back with injuries or in some cases a different personality trait. Did some research and thank God I found Pampered Pets. Esther was nothing short of amazing. I have huge separation anxiety and she took care of that by sending multiple pictures and videos of Kenzie (my puppy)which were in all honesty the highlights of my day. I have no regrets leaving my fur baby with her and it's been a week and Kenzie is the same old good girl! Esther even gave her a little toy that I found as a present when I got home! Thanks for all your hard work Esther, it was a great experience leaving our dog with you.I recommend you to all my friends! Much aloha Juan and Kenzie read more

Pampered Pets Hawaii is great sitter for animals. Deirdre has gone out of her way to ensure me that Deirdre and Julie will accommodate my precious pup!! My pup enjoys her sitters. They give me daily updates and we know that our pup is in good hands!!! read more

Pampered Pets is receiving 5 stars for an all around Awesome job!! This review describes my experience with Ann and Deidre at her Makakilo location. We have two little fur babies - Gucci & Snuggles (Poms) that needed a loving and attentive caregiver while we visited family in Maui. At first I was a bit nervous since my dogs are small and don't play with other dogs much, so wasn't sure how they would do. From the very beginning Ann was very professional, clearly communicated all the requirements & responded to all my questions quickly. She set us up to meet with Deidre at her Makakilo location & scheduled a meet & greet for us to visit the home & meet our fur babies. Deidre was very responsive to all my questions, she's friendly, and you can definitely tell she loves animals. Deidre was accommodating to our schedule for drop/pick up times. She also sent us text messages and picture updates of our dogs throughout the stay. Her and her wonderful daughter went over and beyond by buying Gucci an, "Easter Dress". I can definitely say the name matches the business as our pets were PAMPERED! Thank you Ann & Deidre (and your family) for pampering our little fur babies while we were away. read more

Pampered Pets Hawaii - Gucci & Snuggles enjoying play time in the yard - Pet Sitting Near Me

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We have been so fortunate to have found Deirdre who is an absolutely gem of a dogsitter. She is a very valuable part of our family for she genuinely treats us like her Ohana. Seeing the love and trust that our dog Koki has for her allows us to enjoy our trips when we're away. We honestly don't know what we would do without Deirdre. read more

Deirdre has been taking care of my terrier Cooper since I adopted him in 2017 and also took care of our blind Black Lab before that. She is AMAZING and I don't take my dogs anywhere else. She treats your dogs as if they are her own, even better than I do! Sending updates and pictures, reports on how well they are eating, etc. Your dog/cat/bunny/etc will be pampered and well loved, no hours in crates with barely any interaction or attention. read more

I am very happy to discover Pampered Pet because it is a sanctuary for my precious cat. This place is very clean and well taking care of so having to put my cat here give me a peace of mind. I checked in on my fur baby a couple times and Ann was very gracious to take pictures of my cat and let me know my cat was doing well. I was thankful and felt great that my cat was in great care while we were gone. I know this place is little far but having the thought that my cat will be in great care is all worth it. Thanks, Ann and Penny, for the awesome job! read more

Pampered Pets Hawaii - Pet Sitting Near Me

I have a just-a-little-bit spoiled (but very sweet) 18-year old cockatiel who is very attached to me and my husband. And I'm a super careful birdie mom so leaving my baby with someone is a big concern to me. I've left our beloved birdie with Pampered Pets three times and are very happy with the accommodations and care. (Have another stay coming up soon) The bird room is large and airy and pleasant, like a little birdie-retreat. I bring my bird's own cage and Ann is happy to make a nice space for it. Ann is also careful to get detailed instructions about feeding, etc. My bird is very comfortable at Pampered Pets so I don't have to worry about her being stressed by our absence. And Ann sends photos from time to time so I can see our pet is well and happy. It's obvious that Pampered Pets understands the pet's needs and the pet parents' needs and takes care of everyone very well! I'm so happy I found Pampered Pets and very pleased and happy with the service they provide. Highly recommend! read more

I cannot express just how grateful I am to Julie, Ann and all of the team at Pampered Pets...Not only did they host my darling cat, but they were so professional, friendly, incredibly helpful and especially flexible at a very chaotic time for me. They took care of my boy kitty for over a month, transporting him to and from the airport and consistently giving me updates via text with little video snippets. Highly highly Recommend this amazing team and their fantastic and homely services. All the best from Emrys and Kachina read more

Our experience at Pampered Pets is wonderful each and every time that we have boarded our kitties. The first time we left our cat (we only had one at the time) with Ann, we were hesitant because we've never heard of cats being held in the same space as other cats. We worried about our cat, and contacted Ann while on our vacation. She assured us that our cat took a couple days to get comfortable, and by the third day he was enjoying his time with the other cats. She sent us videos and pictures of our cat which we felt was very thoughtful of her. When we picked up our cat he was happy and he actually kicked his habit of biting and scratching us while at Pampered Pets. Perhaps the older cats gave him a lesson on how to be a good cat? We were stumped and pleased. We got married on May 11, 2013 and decided to board our cat and our newly adopted kitten who was ~7-8 weeks at the time of boarding. He was a mere 2-3lbs and we were worried that the older cats would gang up on him. Ann assured us that he'd be just fine which put us at ease. When we picked them up a few days later, both cats were happy and healthy. Our honeymoon was the week later, and we again boarded both cats for 1.5 weeks. Knowing that they were in a safe and loving place made it so much easier to have fun away from home. We will definitely recommend Pampered Pets to anyone in need of cat/dog boarding. We couldn't be more pleased and happy with the level of care and service that is provided to our babies by Ann. She's amazing and we are so glad that we found her. The drive is a bit far if you're coming from town, but it is completely worth it! The scenic route is beautiful. read more

Boarded my two cats for a week for the first time and I'm so happy that I chose to take them to Pampered Pets! It's a further drive but so so worth it! Julie was wonderful and sent us pictures and videos with updates on how our babies were doing. Also, I was rushing out of the house and totally forgot my cats' wet food. Julie offered to pick up my order at her nearest Petco which is what I call outstanding customer service. She's just a kind and generous human being. I will definitely use them in the future. Thank you!! P.S: My fellow military members, ask about the military discount. read more

The BEST!!!! Ann is so nice. I love what she does for us pet owners. The dogs were so happy during their stay. There is no boarding which I love. The dogs can be dogs. We were out for ten days. I was not worried about them one bit. We missed a flight and they had to stay an extra night and she accomodated. She sent photo updates to the cell also. We had one of our dogs stay at Tails of Hawaii in Waipahu before and she came back much thinner. Didnt like it. Place smelt like amonia. So I am happy we found this place. Military Discount. And the place donates to local animal organizations. Highly Recommended!!! read more

This place was good for taking care of my pet. I did not have to deal with the personnel too much only when I dropped her off and picked up. Mostly calls, text , and email. Although, with the conversations I had with them, they are really nice and seem to care and are looking out for the health and comfort of our pet. It seemed like a good place to leave your dogs, there were a few of them when I was around and they were all running around and pretty chill. The place is not huge but it's still pretty comfortable with room for multiple animals. Overall, I it's a great place to have your animal, my guinea pig was fine after staying here, I think she even liked it as a little vacation being able to hear the other animals around her. The text with an update picture of her was comforting! read more

We have a 28 year old cockatoo. When our sitter we used for years was no longer able to care for Kayla when we would travel, I found Pampered Pets. Kayla has stayed with Nick and Ester 3 times now. I cannot express how happy I have been with the love and care they have taken while caring for Kayla. Nick and Ester run things professionally, and combine their love of animals to provide the best care we have ever had for our bird. While there, Kayla didn't just sit in a cage, she was loved and played with. Nick even texted photos while we were away! I would highly recommend Pampered Pets, and will continue to use them in the future. read more

We left our two cats at pampered pets for a little over a month while we did some traveling and prepared to move to the mainland. After our experience, I could not recommend Anne more! The place is clean with lots of enrichment toys so that the cats don't get bored. I'm so happy that going on vacation doesn't mean that my cats are stuck in a cage! Anne was flexible with scheduling and worked around us. For a small fee, she took the cats to the veterinarian for their airline health certificates. My favorite part was the text/email picture updates showing just how content my babies were while staying at pampered pets! This is clearly more than just a business to Anne. Just by visiting you can tell the cats are truly cared for and loved. Would recommend to anyone! read more

Thank you, Julie, for taking such wonderful care of our cats, Storm & Maya, last week. From the first moment we met you, we could sense your love, kindness, compassion & care. Storm & Maya took to you right away and they had a wonderful time at Pampered Pets. The Cat Cottage is such a great space for cats, with so much space, freedom & a view to outside - and is pristinely clean & well managed. Thank you so much for your loving care, and for the regular updates & pics so we could see how relaxed, comfortable & happy they were. read more

We kept our dog with Deidre for over two years through Pampered Pets. We always felt like she was in such good hands. They really made her a part of their family. It's always tough leaving a pet behind while you travel but after the first time our dog stayed there she was always so excited when we dropped her off. There were always a couple other dogs for her to play with in the spacious and secure front yard. Deidre always made sure to send us pictures of our dog to show that she was enjoying her stay. If I could give them more than 5 stars I would! read more

This place is fantastic. My husband and I rescued two feral kittens and had coworkers watch them once while we went and visited ailing family in Florida. One of the kittens decided to rejoin the wild in the most forceful way possible (broke a window screen to earn his freedom) and thereafter we wanted to find professional boarding for our remaining cat, Max. We had some criteria: Space and stimulation, and the presence of other cats. Now that young Max was an only child, we wanted him to keep up on his socializing in case we decided to adopt him a friend. Pampered Pets had all of that and more! I like to joke that my cat had better staycations than I did when we lived in Hawaii. The location is gorgeous and the grounds are jungle-covered and cool. It's an absolutely lovely property near the beach. The dogs and cats are kept separate enough that they don't bother each other, which was important to me during later stays as poor Max had been mauled by a pitbull who had broken into our yard to get him during his exercise time (if you can't tell, our cat is a 1% cat, he's better treated than some people's children). The cat house is exactly that. It's a fair-sized single-room building reminiscent of a cabana with a large people bed and plenty of toys and territory for each cat. They start out their stay in deep kennels with food, water, and places to hide as they learn to socialize with their fellow house guests. The entry door to the cabana is a sort of "man-trap" design with two layers of defense to dissuade escape artists. For worry-warts, like me, they even send update emails and pictures while you're away. Everyone at Pampered Pets is fantastic with the animals, the price is EXTREMELY reasonable, and there are even discounts for military and longer stays (heads up for those of you that might get deployed and don't want to sell off your furry family members because of it), and they even offer services to help you get your pets off the island if you end up moving, another bit perk for military members like myself. To be honest, I probably would have lived in the cat cabana with Max for a few weeks if given the option and I totally understood when he was reluctant to leave. Now that I've left Hawaii, I'm trying to find a boarding facility as wonderful as Pampered Pets, and I just don't think anything measures up! I've been spoiled, too! If you need pet boarding, don't even hesitate to book with Pampered Pets, you definitely won't regret it! read more

My dog, Chancho, was so well taken care of during his stay with Esther in Kaneohe with Pampered Pets. He figured out right away how he was free to go in and out of the house as needed and was very safe doing so. She has several safety procedures in place so dogs cannot escape in any way. She gives each dog lots of love and attention and are always being observed. I also really loved how they were free to roam the house as if they were at home. Thank you, Esther. I will always return here. read more

Marley (4 year old sun conure) always loves staying there and comes back happy and healthy! they take AMAZING care of him and they really know and understand birds, since they've been bird owners for a long time. I feel calm when we leave Marley with them for a week or two, and we can always check in with them to see how he is doing. It is so hard to find someone to take care of your bird so I'd rather pay and leave Marley with them; I know he will be in great hands. read more

On my way to drop off our cat for her 3rd stay. I don't know what we'd do without this place. The previous two times we boarded her we were going on extended vacations (30 + days) on the mainland. We were sent regular updates and photos both times. Knowing our Maryann was happy and cared for made it so much easier for us. We are now getting ready to move off island and since we are spending our final days in a hotel we are once again boarding with this fabulous establishment. Between the beautiful location, the pretty cat house, and the exceptional care my husband has decided that our cat vacations better than we do. read more

Pampered Pets Hawaii - Maryann at Pampered Pets - Pet Sitting Near Me

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Esther took amazing care of our Boston terrier puppy. We received multiple updates a day and felt 100% comfortable leaving our fur baby under her care while away. Thanks again Esther, we look forward to seeing you again! Alanna, Juan, and Kenzie read more

I tried to email to get boarding information I only got an automated email saying to call.. I call to get a boarding information and the 'Receptionst' says he has no information I have to wait for their call! horrible customer service. read more