I noticed BIG improvement on the service here! They have a great crew and that makes all the difference. The food was fresh and hot and the portions spot on. Will definitely be back! read more

Panda Express is going the way of Chipotle by shorting the customer on portion sizes. The employees working the line have been instructed to protect corporate interests by skimping on quantity and giving half portions while increasing prices at the same time. You'll now get half of what you used to and pay twice the price. This place deserves to go out of business. Won't be back. read more

Even after waiting in line inside the restaurant I could not get what I paid for. Before ordering a la carte entrees I asked the server if she would be filling the boxes to the top. She said yes and then proceeded to short me on both. When I asked why they weren't full she said "that's the way we do it." The attached photo of the just opened and untouched boxes a few minutes later shows what this Panda Express considers to be full. The honey walnut shrimp carries a higher tab at $16 for 2/3 of a box and the orange chicken did a bit better at $12 for 3/4 of a box, prices rounded up to include part of the tax we paid. As far as flavor goes, the honey walnut shrimp was not crisp or hot even before it was boxed. Much of the soggy breading had been scraped off by the server. The orange chicken was very mild, not spicy as expected from the Panda Express menu symbol for spicy dishes. And the cheese rangoon order we added was cold and flavorless, definitely nothing like crab rangoon from typical Asian restaurants. Another thing I noticed while waiting in the long line was that male customers seem to get much more for their money than female customers do. All of the staff at the time we were there were female themselves, so this phenomenon could be a result of unconscious bias on their part. We won't be bothering with this place again because they have not changed for the better. read more

Panda Express - Partially filled boxes despite the high price. Unacceptable. - Chinese Near Me - Lady Lake, Florida

Very small portions for a lot of money. Basically 5 pieces of chicken for 10$ is insane. I'm very disappointed wouldn't come back again. I would give 0 starts if I could. read more

Please cook your rice thoroughly and more soy sauce in the mixture. Kinda crunchy... Teriyaki chicken was kinda fatty and not even close to the picture. But the Beijing Beef was really good. Portions in the to go carrier are smaller than dine in portions. read more

Two stars for removal of only vegetarian entree - orange tofu. Are you guys insane to offer NO veg options? Other than the limited menu, the greens are fresh and the other meat dishes look excellent. How can you not offer anything vegetarian other than noodles, rice and greens in this day and age? Panda Express is pretty much off my list now. And that orange tofu was really really good. Panda Express is NOT the place to stop if you are veg / vegan. Even McDonald's would have more dining options for us. Yuck. read more

The staff are way too overwhelmed, and if you're the manager of this location you need to rethink how you're running this place! Over 9 dishes empty ! The cooks were running non stop with the orders, and the cycle was completely off. One positive of this night was Christian, who stepped up and got us the orders as we needed them. This after waiting 30 mins for our food, and note we are STILL waiting for our order!!!! read more

customer service sucks, they mess up my food quite frequently at this location, I come inside to show them they got my whole order wrong by going to the cashier- she makes me wait while she does this guys order for 4 other men with him, and proceeds to give me a dirty look double checking what I gave back the other lady to show my order was wrong. More english fluent speaking people should be working here I would say, especially for villagers because I don't hardly understand their minimal wordage. Place all around went downhill no wonder it's somewhat empty read more

This location is as good as any other I've been to, in fact better (fresher ingredients) than the one I frequented back in California. Friendly help here, and more seating than I've seen at any other location. My photo only shows a little more than half of it. So a good place to take a big family or after-game group. Other reviews of this store have cited staffing and supply problems, but those have been happening everywhere and will continue to for quite a while, so how about rating businesses based on their doing the best they can in a disrupted and challenged economy? read more

Panda Express - Panda Express, lots of seating - Chinese Near Me - Lady Lake, Florida

Just waited outside and watched the employee stare at us from inside, ignore us and not respond at the door or drive through when the place wasn't supposed to be closed till 10:30, I checked on multiple websites, google & here. She had 0 reason to ignore us she just seemed to not care at all- this all happened at 10:05-10:15pm.. insane to just ignore people like that.. especially when we drove 25 mins over here and it's one of the only fast food places open. read more

Used Uber Eats and the guy was great. Panda express not so much. Asked for Kung Pao chicken without peanuts, got peanuts, got refried rice asked for shrimp to be put in, it was not. The orange chicken had very little sauce. The egg rolls were over cooked. Used to be good don't know what happened. read more

Came in at 11:30 am and they were out of about 50% of the menu items. This is the second time in a row this has happened at this location at different times of the day. Last visit for me. read more

Paid online, they gave my order to someone else and then refused to refund me or remake my order.. I show the manager the order in my phone and she said oh well it happens and then screamed at me that she would call the cops if I didn't leave without the food or money !!! If she doesn't lose her job it's a disgrace!!! Absolute joke!!! read more

One of the worst Panda Express I ever been too. Drive-thur ruin my order.. I paid 10$ for a half A## plate.

We are new to the area and thought we'd give Panda Express a try. Friendly enough staff, but at 6:20 PM, the height of dinner time, they are out of white rice and all brewed teas. Not a great first impression. When I notify them about the tea, thinking that they would like to know so they could refill the dispenser, I was told plainly that they are just simply out. They don't close until 9:30 PM and they are already out of three items. The food is what one would expect at a Panda Express. I was pleased to find that they serve Beyond orange chicken. And bonus, they hadn't run out of it yet. read more

The staff were very friendly, the food was super fresh and fast service. Elizabeth was one of the ladies who helped us and she was awesome! We will always continue to come here. read more

Tasteless food and entries all dried out. Fool me once... never again!! Chains are not the way to go for good Chinese food.

Waste of time and money. Every time I've gone there in the last six months, this is all we end up getting for "vegetables". Hard, inedible, massive chunks of uncooked onions and broccoli STEMS. read more

Panda Express - Uncooked massive* chunks of onions and nothing but hard inedible broccoli stems. - Chinese Near Me - Lady Lake, Florida

First time since I got out of hospital etc. still love it great quantity and quality!

Drive thru only on Sun PM Short staff, the only resturant not serving indoors. Will wait another 6 months.

This review is a note for myself. Matt just get the bejing beef. The almond chicken is okay too but the orange chicken flavor starts good but escalates into a too much orangey sour. I repeat Matthew just get bejing beef. Enjoy your meal matt. Love, your self. read more

The employees were unmasked and their children were eating McDonalds in the lobby. I was told that I could only pick up food from the lobby and I had to use the app to order, which I had no data to download the app so I could not order food. A few employees were closely standing there so obviously they're not practicing Covid restrictions to enforce this stupidity on customers. We left and will NEVER return. read more

This store on 441, next to The Home Depot in Lady Lake has to have the most ignorant employees anywhere. They wait until they are completely out of an item (chow main) to tell the cooks they need more.. At 5:30pm you would figure you will need more for the customers in line.. It appears there is no supervision or management. I understand this is a low pay, low skill job. That's why they need supervision. read more

Why are they never open to dine in? We've gone somewhere else twice because of this.Bourbon Chicken

I had the pleasure of visiting this store yesterday for a late lunch. I ordered their Beijing Beef and Kung Pao Chicken. I like it spicy. Both were good but the Kung Pao Chicken was utterly delicious and surprisingly spicy for a "mainstream" chain Chinese place. I loved it. But there more to this story: The crew was some of the most friendly and attentive people I've had the pleasure of observing. They looked as if they enjoyed their jobs and that they worked exceptionally well together too. Great experience! read more

They have the rudest staff. Can't get an order correct even though it was read back and printed on a receipt!!!

Showed up at 11:20 nothing ready to go looked like they prepared items that were not best sellers first? Management must be poor here as there was no apology for the delays. Food was good despite the extra 15 minute wait. There was no tea prepared it was like lunch caught them by total surprise. Maybe just a bad morning but from the looks of similar posts it would appear to be poor leadership. read more

I've had food from here three times since the start of the virus trouble, and all three times the food was hot and fresh. When there is a line around the place it's no surprise the food was fresh. The 20$ family meal deal was the best thing around while it lasted. I like the way the company offers a valuable free extra entree with your next visit for doing the survey. The place has always been clean even before the pandemic and the employees are always friendly and patient. read more

Ive ate here here and there tried giving it a chance to be good place but never happened. I got food there one time and it was the last because while eating it it tasted terrible, like it was on a ground that hasnt been cleaned for awhile. I dont know why it tasted like that but it did. It was so bad i could've easily thrown up if i wanted to and never came back again. I also felt that deep down that they did something to the food because an incident happened before getting my food. They are also rude and very unprofessional. Im not the person to leave reviews but this one needed it. read more

They forgot two food items in the drive thru. My portions were small for my meat. The customer service was not great.

I was going to do the drive thru but the line was too long. It was raining and I walked into the building without my mask. The lady behind the counter informed me that I needed to wear a mask to be inside. It was difficult to hear her because there was an obnoxious man informing me SHE doesn't have the right to make me wear a mask. He was so loud and kept repeating himself. He even told me they'd provide one but that it's not the law and they can't make me wear it. He had one on. I just shrugged my shoulders. Went back to my car and returned with my mask on. Well, yep. I had to get in line behind this obnoxious man who tried to engage me in complaining about the stupid rule and that if he wasn't standing in line for his free meal he wouldn't even be there. Because, they can't force you to wear a mask. I just shrugged my shoulders again. It was his turn to order his food. He started yelling at the girl about how stupid this rule is. His mask was pulled down because he couldn't hear her through her mask. Lol She helped him to understand his free meal coupon and proceeded to start serving his meal in the styrofoam package. He again tried to tell her in a very loud voice that he will not be returning anymore because they made him wear his mask. She kindly asked him to put his mask on properly and yelled even louder that he didn't need to and he was never returning. She trie FYI explain the rule and he yelled while stamping his foot; "quit talking now; I'm a customer and I'm always right." She was so calm. She closed the lid on his completed meal and put it aside and kindly told him he could leave. He was so shocked and yelled he was calling the police. Remember this was a free meal. She handed him his coupon back and kindly said "please call the police for us". He was so shocked. He looked around the packed room of customers because he took so long and had to walk out without his meal. She was smooth and professional and kind. I enjoyed watching her in action. read more

Pretty unremarkable Panda Express. Great place to come for a filling lunch or dinner, but with such great Chinese places in the area I wouldn't make this my favorite place to go. read more

Panda Express - Chinese Near Me - Lady Lake, Florida

Worst good & service ever! No numbers, no trays. Didn't want to give us silverware. Orange chicken cold, fatty, tough, tastless. Chowmein was just cold, tough, cold, long noodles nothing else. We asked for silverware and got forks. Had to go find knives. Asked for soy sauce and were have 2 packages. Went in the ladies room and no toilet paper. $25.00 for 2 meal plus a water and powerade. We will definitely never ever go to another Panda Express! read more

Dessiree A. Was patient in answering my questions. My first time to this restaurant. Good portion, tasty and yummy good. And not over salty tasting. read more

I have been to many Panda Expresses in my lifetime. I have to say that this is by far the worst I had ever gone to. The lo mein noodles where hard as a brick. The chicken tasted discussing, and the service was terrible. I'll never eat there again. Don't waste your hard earned money folks on nasty and plenty trash food. read more

Went through and when we got home, it wasn't even close to our order! There was nothing that I could even eat! What a horrible experience! We didn't even get a receipt! This was at the Lady Lake store. Won't be back! read more

After trying other Panda Express's we weren't very hopeful. But it was actually quite tasty. The food was fresh the staff was friendly the store was clean. Good job read more

Upon arriving at the restaurant we were greeted promptly by a smiling employee. The store was clean and the food was plentiful. Our food was cooked well and served hot . The service was great. I will be returning very soon and letting all my friends know and if they haven't already tried the Panda Express in Lady Lake they should definitely give it a shot. Way to go guys! Keep up the good work. read more

I wanted to get lunch here and arrived just after 11:00am. Absolutely nothing was prepared to be served. It looked like I was going to have to wait quite a while before they would actually be able to fill my order. If they advertise they open at 11:00 they should have everything prepared and ready to go before they open. Otherwise they should tell people that even though they unlock the doors at 11:00am, don't expect to get anything to eat for quite some time. read more

Hey, it's fast food chinese! This location has a drive through, If you want to get your lo mein and general tso's on the run. Unfortunately this place gives me the runs every time, so I try to avoid it. But every time I go to the Home Depot, I am gravitated towards the smell of bourbon chicken! it's a vicious cycle. read more