I am here in the Philippines and the service is great, but the food does not taste the same as the USA.

Walked into a sour-faced greeting with 40 minutes left until closing. I kind of expected it, actually, as she was cleaning up and had two-thirds of the counter packed up. When I asked for ragoons, she acted like she couldn't hear, three times I had repeat myself, same volume and vocal chords I've used to ask for ragoons in the past. She said they were out, except I'll bet three ragoons and I'll raise my three by another three that they weren't out but rather they shut the fryer down. 40 minutes left to go!! And the place was not slow, but man, they were moving fast to close. Food was still good but not with that frowny face reception. I'll pass next time and find somewhere else to eat. I think they'll be happier. (Not so sure how the owner's feel about that. Maybe they will have a frowny face, too.) read more

Fast and friendly service. The choices were fresh and lots to choose from. Don't pass up if your looking for something to even use as a buffer before a big dinner The atmosphere is clean and located right near the mall.. read more

Not sure why all the negative reviews, but our experience here was fine. Food was hot and fresh, service was good and this was a relief on the wallet as well. Looks clean inside but we didn't stay, just took it back to the place we were staying. Not 5 star dining but pretty consistent food for Panda. read more

Clean, fast, standard array of choices Food was subpar compared to continental locations; this is to be expected However: honey sesame chicken was mostly breading, and the fortune cookie was rather stale Significantly more expensive unfortunately read more

Treated myself to a plate lunch. Service was fast and efficient. Had the two choice plate. Shrimp has a extra charge of $1.50. Had the Honey Walnut Shrimp. There was not one iota of walnuts in the dish. Also had the tofu n eggplant choice. With fried rice. It was good. No beverage and it costed over $13.00. Portions not generous. If you want the order in a bag, you pay 15 cents for a bag. Dang. read more

Panda Express - Fast Food Near Me - Lihue, Hawaii

Stopped by for lunch at the suggestion of my adult grandson. I was not impressed with the quality or the temperature of the food! Eight hours later I had food poisoning! As a result of this, I will never eat at this restaurant again read more

Walked in 1 hour prior to closing and already out of Rice, Fried rice and chow mein. You Chinese restaurant and forget cook sides? Non apologetic staff but happy to close the door as soon as she could. Tables filthy andddddd I never got a fortune cookie!! Needed my fortune to see if we would ever return!! read more

When are you going? You're waiting when nobody's working and you asked for a three plate combo but yeah when you get it, they charge you extra dollars for a three plate combo usually 2 to 3 dollars per item and then when you get your drink and you ask for it to go they still give it to you to eat inand then they charge you a sitdown fee, gusting and rude to tourism read more

For fast food this place is great. All the dishes were fresh and the staff was very friendly. I love how clean everything is and that all the workers were wearing masks. I haven't had a dish I haven't liked but the broccoli beef is solid and one of my go to dishes. No fountain drinks here all sodas are in the bottle. read more

casher name janine have attitude. this is located on lihue. I just asking for a paper bag for my take out food and she gave attitude. costumer service need to be improve. read more

All the food is great especially my fave teriyaki chicken but why charge 10¢ for a bag to hold your food?

Terrible, lady's were pissy and they charge for a damn sweat and sour sauce even though I bough a plate. What a joke.

We got food poisoning after eating the steak. Would avoid like the plague. There's better Asian place that are open late.

Just tried the wok seared steak and shrimp and loved it! It's worth paying $1.50 more for it.

This Panda Express, Lihue, is the Best place in town,for a delicious meal,anytime! The staff is so friendly and efficient. Keith and GizzelleAnn is so professional and gracious. The Manager is dedicated to excellent customer service. The food is always fresh and so tasty. We like to dine in, because the store is so clean and inviting. They make us feel, right at home. Job well done,team! read more

Great food and drinks, we think best on the island. Very relaxing setting. Great service read more

Came here right before they closed and it was good especially if you want something fast and also a take-out dinner. All their selection tasted great and I've had just about everything on their hot table. I'm so glad that they freshly cook their food items as soon as their hot plate run low. I didn't get the honey walnut shrimp this time, but I'll get it the next. I always skip out on their fried rice and order all noodle, their noodles are good! When I'm here, I always order their vegetable egg roll, so good!! Staff is always great and urge you to donate your extra change to a good cause! Love it! read more

Panda Express - Mushroom chicken, orange chicken and noodles - Fast Food Near Me - Lihue, Hawaii

See all

I love panda express but upon my recent visit I would have to say otherwise. The workers were yelling at me as I took too long to decide if I wanted fried rice or white rice. It did take 20 mins but I don't think it was okay to be yelled at when I have a disorder that makes me indecisive. As I told them that the guy behind me threatened me. I never got my food. WOULDN'T RECOMMENDED IF YOU WANT TO FUFILL YOUR CHINESE FOOD CRAVE. Just go somewhere else or China. read more

If you don't like hot spicy food, be careful of which items you select. Not sure if it's the "wok fried shrimp" or the "Shanghai angus steak", because they were kinda mixed together by the time I got home. But one, or both of them were quite spicy. Like chili pepper or tobacco sauce hot. I don't like hot and spicy but I know a lot of people do. Why can't they leave the hot out and let those that like the hot add tobacco to their food. . They don't tell you when you order it so I'll avoid this place from now on. read more

She did not give me a fortune cookie I know it's not a big deal but I wanted my fortune cookie

Usually come here to eat. They have good food. But serving sizes are way smaller. Not even a full serving spoonful. We got 2 regular plates (10.15 each)and 2 egg rolls ($2 each) They charged us for 2 bigger plates (12.30 each) and one side egg roll (1.50). Overcharging us and telling us there making it cheaper. But there not... after that would rather go Hos kitchen in the mall. More food and good service. read more

Ordered via Uber Eats First they couldnt find the order even though there was only one order. I pointed out to the order slip sitting on the counter and told them that was my order. The counter staff started arguing with me telling me that it was an Online order and mine was an Uber Eats order. Wow! Anyhow - they finally agreed that was my order and then started preparing it. 5 customers came after me, got their orders, picked it up and paid before I got mine. Their argument that Uber Eats orders only start after teh driver comes in. I told them this was NOT a delivery order but a pick up order and there was no reason to wait. For some reason they couldn't understand that Uber Eats can have a pick up order and kept arguing that some drivers come after 2 hrs. Sigh! The thing that broke the camel's back - they charge $2.00 per item more not counting delivery fee on Uber Eats. 2 item plate in store is $9.60. On Uber Eats it is $11.60. The 3 item plate is $11.08 in store, $13.60 on Uber Eats. That's ridiculous. Basically if you do Uber Eats with this outfit, you pay more, you get sloppy service, they give it to you last. Also no smile, No eye contact, no thank you. Boorish staff. Won't be going back read more

They close at 8:00pm. They stop making food around 7:00pm-7:30pm. If you get there around 7:45pm, you can only choose leftovers and may not even be able to get white rice, fried rice, and or noodles. Whoever runs this place has the businesses priorities in the wrong place. Their priority is in locking the door and clocking out exactly at 8:00pm. Regardless if it means they lose business by not having food prepared during business hours. It's frustrating to walk in at 7:45, and see that they are already 2/3 closed down, no choices except what's been sitting there, and no plates available cause no one made fried rice, white rice, or noodles past 7:15-7:30. It's unprofessional and amateur. read more

The food here is old, probably sitting there for a while. I got HONEY WALNUT SHRIMP and it was very soggy and mushy, the coatings were coming off the shrimp. read more

My daughter and I picked up some take home. We got a variety of their signature dishes. But when we got home, one dish was fried rice and it was terrible . The rice wasn't cooked all the way, couldn't even eat it. Liked greens dish! read more

Nice staff, good fast food to eat on the beach and watch a sunset. Beijing beef and Orange chicken rock. Best fast food!

Panda Express is a hit if you want some fast Chinese food! This location is super nice and clean! Workers are nice and cooks do good work in the kitchen! One thing I dislike about panda is that some dishes cost extra if chosen with your meal. So panda is on the pricey side for only some Chinese fast food! Other than that decent place, if you're looking for some fast willing to pay Chinese food, pay this place a visit! read more

Quick Tasty Food and this location stays consistent, keeping food coming out! Seems like some places let stuff sit out too long! So far happy every time here! Good work Staff! read more

Yummy in my tummy!!!! I love the Shanghai steak and the walnut shrimp from here the cream cheese wonton's are fire too...I really wish there was a Pick-up stix here on the island of Kauai that's my favorite Chinese food chain but since there is not I'll settle for Panda Express read more

Opened now (6/6/2020) so ordered the meal for 4, didn't come with fortunes cookies had to buy extra charge and it was stale. Asked for utlensils and sauces etc on the app but none was provided. Hoping next time their shit will be in order. read more

Every time I visit this location, the employees are upbeat, smiling, and present. Their focus is the customer, they are not chit chatting, on their phones, or otherwise engaged. This gives the guest a feeling like they are the focus, which is how it should be at any establishment. A+++ read more

Panda express is always a good choice when you want fast good and great tasting Chinese food. Although it is not authentic Chinese food it's still one of my favorite places to go. You walk in, you look at the menu, you make a selection and then you're out of there. You also have the option to sit in the time but I usually prefer to grab a bite to go. The staff is always friendly and they also offer samples if you are not sure if you like what you plan to order. The prices have increased a little over the past few years but it still reasonable. I love the beef broccoli and the orange chicken, but I recently tried a new five ingredient shrimp and it was very tasty. Another one of my favorites is the ginger steamed fish. I left a drizzle the sweet-and-sour sauce over the top. It's also great that they have a wide variety of starch to choose from. You can even mix and match your starches if you like. read more

Panda Express - Good luck - Fast Food Near Me - Lihue, Hawaii

See all

Im always going to panda for their Orange chicken! Love the flavor! Only problem is that it's not consistent...most times it's perfect and very few days, it's like they overcook it and it's super chewy or on the hard side...i guess it depends which Chef is there...Also their creamcheese ragoons are bomb! Love it with the dipping sauce. Yum! Would give a 5 star if their chicken was more consistent! read more

Kauai's best Chinese food. There is no place better than Panda. That is sad but true. Kauai is not a culinary paradise. Settle for decent preparation and reasonable sized portions that do not break the budget and leave you hungry. Don't bother trying anyplace else. Fresh food, decent sized portions, clean facility. It seems to always be busy and seating can be difficult at times. I like the orange chicken and Peking beef. Plus you do not have to take macaroni salad or kimchee. Bland but you will not leave feeling mugged. read more

What I love about Panda express is all the detailed information on calorie content and options for serving sizes. Also we are greeted with a welcome and offered a sample of any of the entrees. It is also a huge plus that they offer brown rice. Although I feel the serving size of the rice is too much for me, I may ask for half rice and half veggies if it is allowed. I am grateful for the Lihue Panda Express because we are originally from the mainland and it is good to have food that is familiar since Hawaiian food has a different flare. The staff is always friendly and diligent, I never see anyone chatting or not focusing on the customers. I appreciate that. read more

Every time we have ever gone here they are always closing early! They advertise they close at 930 but if you show up at 845 they have the doors locked and are cleaning up! The few times we made it around 8pm they only have a couple dishes left because they are such in a rush to close and clean up!!! Horrible customer service. read more

HORRIBLE customer service especially from the manager Maria They messed up on my order and then tried to charge me more to fix it. Also, she took my food from my plate and dished it back into the food bowl that they serve from! Maria was EXTREMELY rude as well. Not worth going here read more

This Panda Express was by far the WORST location when it came to its customer service. My husband and I drove for an hour from our resort to this location (30 minutes there, 30 minutes back). We weren't given our complete order and hadn't realized until after we came back to our hotel room (after facing horrible traffic). When we called to get the order corrected, they refused to do anything and told us to drive the 30 minutes back to them to get the final remnants of their already pathetic food. The chow mein looked crusty as though it had been sitting there for hours, and their fried rice was completely flavorless. The employees were extremely rude and the manager was ABSOLUTELY useless. He wouldn't refund us the difference and we truly do NOT recommend this location, as it's a DISGRACE to the chain that we have yet to have problems with. Do yourself a favor and DON'T GO HERE, you might as well drive the extra 20 minutes to the further location. What a way to treat customers who have been loyal to this franchise for years and had never had a bad experience until now. PATHETIC. read more

The staff was very efficient. While standing in line, there was a selection that I wanted was almost gone before I had the chance to order, it was refilled by the time it was my turn to order! I asked if a shrimp dish and beef dish tasted the same and I was offered a sample taste. Everything went very fast, just like the name "Express." read more