Purchased Cream Cheese Rangoons at the drive thru. Two were cold and burned and the other had no insides. See picture. The Orange Chicken bowl came with five pieces of chicken. Tried again and had to go back from drive thru to get my order fixed. What was I thinking? read more

Panda Express - Chinese Near Me - Moreno Valley, California

Open at 9 but no food ready til 930. Wasted trip. Came back at 930 another time no food ready except noodles. Wasted trip Came back another day at 944 nothing except Terry chicken was ready until 1030 because they have a catering order to fulfill. Wasted trip. WASTE OF FRIGGIN TIME! read more

Very small portions and the orange chicken was hard like it's been sitting there made me sad :(

If I could give negative zero stars I would! Waiting to place an order in the drive thru. Sat for over 5 min waiting to order I kept saying hello as I kept sitting there without being attended to. Poor attitude from employees who are taking orders in drive thru tonight. I asked if there was an issue placing an order and I was not given a proper response by the employees. I was just told basically you can order or not but they still weren't prepared to take my order. Just plain rude, disrespectful, & unprofessional. If you don't know proper customer service etiquette learn it or find another line of work. Anyway, I won't be back or recommend. Update! Got home & my entire order is wrong!!! I have someone else's food!! I can't eat shrimp! I am allergic! read more

Service was bad I love panda but the one here in Moreno beach is one of the worst pandas I've ever been to. Besides the staff being rude I had brown rice that was as hard as chips. Don't recommend the one here in Moreno beach they need more training paid 23 dollars for half a plate. Girl that was helping seemed new but no one was helping her read more

The food taste like Panda Express on any given day but the service was bad. We were rushed through our order and the lady who was rushing me through our order was rude. read more

The girls here have an attitude like crazy. They make the mistake and get mad like it's your fault. I order food and said I wanted a two item meal and told the girl what I wanted then she started talking to another girl and put the wrong items in my plate so I told her and she got a little attitude then as I was paying, I told the girl at the register that my food was to go and she put it on a tray as if I was going to eat there and I told her no my food is to go so she got an attitude about it. I love panda, but I'm all about service. read more

Went today and ordered two plates the lady that served was looked scared and hesitated to serve us proper portions in turn served us very little to what we are used to getting. read more

Horrible service! I understand you're busy or possibly understaffed but to order an online order and still have to wait even though I came on time is crazy. To top it all off, nobody seems happy or friendly at this place. Was told to wait in my car for my order and after 12 minutes I decided to go inside cause people kept coming out with their food and they were walk ins. Ended up having to bring up what I ordered to them all over again. Very inconvenient and will not be ordering from this store again. Completely zero customer service or regard for people ordering ahead. That's the point of the mobile order, but I guess this place doesn't honor that. read more

Ordered A large à la cart teriyaki chicken and half of the chicken is raw. I called them and they said, "it's not raw, that's how their chicken is!" I guess there chicken has a pick color to them!!! Never eating there again! This would definitely make someone sick!! read more

Panda Express - Chinese Near Me - Moreno Valley, California

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This might be an isolated incident, but I believe it's a "Corporate decision" to take out the chicken from the orange chicken entree because all I'm eating is batter. If that's the case, then this is a perfect example of creating profit margin! read more

They should just close this location. Terrible customer service. Not sure what the point of ordering ahead online is if I still have to spend 30 minutes waiting in drive thru. The worst part is when I went to the door to walk in for pick up, THE MANAGER, just kept giving me a dirty look and shaking her head to tell me I couldn't come in. Isn't a manager suppose to be some sort of an example? read more

Do not go here. The food is bland and tastes like cleaning products. The only good tasting thing was the soda. I hope I don't get food poisoning from the blandness and grossness of this food. I like Panda Express, but not this one read more

This panda never has super greens. And they always have the weirdest rules. Like you can't get small sides.

This is my neighborhood Panda Express. It is super clean, everyone is really friendly and the food is always nice and hot. Tonight we were helped by Kayle. She was super nice to my daughter who wanted to sample everything. She was patient and kept a smile on her face. I My husband says Panda Express has one of the cleanest back rooms ever. ( he delivers for Pepsi) I appreciate everything always being fresh and the restaurant super clean. You will always be my first choice in Moreno Valley . read more

Panda Express - Chinese Near Me - Moreno Valley, California

Do yourself a HUGE favor and do not do business here. Their customer service absolutely sucks! Employees are rude. Management is definitely lacking skills on how to tend to their customers. If rolling your eyes is part of the skills required to be employed, then your lazy, rude staff have mastered that skill to perfection! read more

Just ordered a 2 item combo, 1 broccoli beef and orange chicken, and all noodles. I got about 4 pieces of large broccoli and 3 small pieces of beef, which I find ridiculous! The amount of orange chicken was okay. The noodles were all cabbage also. Never going back! read more

I usually get a fried rice and orange chicken bowl when I come here. (The rice is buried under a layer of orange chicken). Today I decided to try the honey walnut shrimp with fried rice . . . for an extra $1.25. I expected to have a similar bowl. However, there was a sparse helping of shrimp scattered over the rice, one walnut and a couple smaller pieces of walnut, each smaller than a pea. The food tasted good, but for the extra $1.25 I would have thought they could have been more generous with the walnuts and shrimp. read more

Panda Express - Fried Rice with Honey Walnut Shrimp - Chinese Near Me - Moreno Valley, California

Don't order online it will take them close to an hour to have your order ready. The time for pick isn't accurate prepare to wait about 20 to 30 minutes more. read more

Panda always mix the old rice with fresh one today was bad idea to come I hurt my teeth eating old rice sometimes is good sometimes is very bad read more

Very good customer service.! The workers were very busy and provided great service. The food was fresh and delicious.

I was hungry today and decided to try panda again... I ordered the beef and broccoli with white rice. Food was lacking. Literally about 2 oz of beef and a couple broccolis and a full bowl of al'dente white rice. By that I mean it's still kinda hard and just very bland.. but WHERES THE BEEF? I was pretty pist off about my order." Because I felt the amount of beef was very stingy. Think I'm done with Chinese fast food.. the broccoli I'll admit was cooked nicely. read more

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If you're thinking of getting it delivered I wouldn't my order was wrong when I received it and the whole point of getting delivered is because you're counting on getting the whole order . They forgot my sons panda bowl and my egg roll . My husband's was supposed to be a 3 entree but got a 2 entree . So we had to share our food so our son wouldn't go hungry because we didn't count on them not bringing the bowl. The rice tasted like it wasn't fully cooked to top it off !!! read more

The Drive thru person gave me the wrong order. The Chinese food smelled like it was 2 days old. I ended up throwing it all in the dumpster. I will definitely not eat at Panda Express ever again. Close that Panda Express down for bad business. Go eat somewhere else. You will get sick. read more

The Eucalyptus location always runs out of food before they close I went to get teriyaki chicken at 8:15 and they said they were out of chicken for the night but they don't close till 9 would not recommend this location read more

If you come to this Panda Express, order all your items In Large or Medium sides. If you order a plate they will rip you off and hardly put any food. They definitely gave me left overs. Did not even give me the option if I wanted to wait for a new batch. I highly recommend going to CANTON CHINESE on Frederick St. I'm done with This Panda Express. This place needs to close, and that won't happen unless we all stop going. read more

How awful the cook is in this place ... before was much better... either too cooked or less , honey walnut shrimp falling apart and smashed.... You ask for your order and always something changed and not there... somebody must check what's going on in this place. read more

Went to get lunch today right before lunch rush to make sure all the food was fresh and when I asked what was the freshest thing she told me it was orange chicken and the mushroom chicken so that's what I went with. As I get back to the office I open it and the chicken is horrible. The orange chicken is hard and cold and the mushroom chicken is visibly old. I specifically asked for what was the freshest thing out so I make sure I didn't have anything that was sitting out for a long time. I tried calling to complain and of course they don't answer the phone I tried multiple times and they did not answer. After reviewing other peoples comments seems like this is a common problem with them. read more

My food fell off the tray as he handed it to me. I ordered broccoli beef, it was all broccoli and they refused to give me any of the meat I paid for. Gave them back their broccoli, they refused to replace my item. HORRIBLE HORRIBLE PLACE AND WE'RE JUST DRIVING THROUGH YOUR TOWN! We will definitely tell our friends who drive through here not to bother stopping in here. SHAME ON THIS BUSINESS!!! read more

Ordered a whole family meal, and this what I get. Two portions of fried rice? Where's the orange chicken? Thank you for messing up my order! So much for my kids having their orange chicken. read more

Panda Express - Chinese Near Me - Moreno Valley, California

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RUDE!!! So when I order my food I forgot to order a medium order of chow mein for my son, and when i got to the window the employee Sergio B. wouldn't add the chow mein because i had already order my food and he "couldn't " add anything else... so I said that's fine can you just make a different transaction for and he said no, and because the dining area is closed I had to go back through the drive thru so that i can get my son his food!! I find that very wrong and he was very rude. NOT GOING BACK read more

I regret not listening to the other people post about this place like I have eaten at Panda Express like a year or two ago but still the quantity that they give is extremely small and not the amount you would expect from a family feast. The fried rice was old by the darkened color they switched it out after we got the fried rice. They are also very cheap for the amount that they give even though we have paid for. Would not go again. read more

Ordered lunch for 15 people. Jessica kindly took my order over the phone. Miley confirmed my order to make sure everything was correct. My order was done on time with friendly and professional service from Miley and staff. Miley made sure I had the correct number of plates, utensils, sauces, and all food was right before I left. She even helped load the food in my car. The restaurant and bathroom was very clean. They went above and beyond! read more

Didn't even show up on time they say the open 9:30 I was there till 9:40 nobody open no sign saying that the way I'll be back nothing

Dining room was closed, me and my employees needed to eat lunch and they will not allow us to take separate orders we explain to them how their dining room is closed and this is the only way to order food from now they still declined on separating our orders so we left because they didn't want to provide great customer service. It is not hard to split orders I used to work for restaurants! Stop being lazy and provide good customer service read more

This review has been a long time coming. About a month ago I placed a catering order for a work luncheon. The manager was very helpful when taking the order. She listened and took notes for what I needed. When it came time to pick up the order everything was ready for me at the counter! The food was absolutely delicious. Portions were bountiful and all condiments and cutlery was provided as requested. Thank you Panda Express for making my work office party a success! read more

We've been with patronizing most Panda Express but the one in Winchester in Murrieta, CA their Food line are was very fresh and very clean, very excellent customer oriented training of staff. They don't harass you in fact they recommend where you can save money, like their 5 large Items for very reasonable price of 32 dollars read more

Drive thru person rude and dismissive. Once you have paid you are told to go park because it will be 7-8 minutes. Parking is scarce and then you realize others from drive thru are waiting, as well. After 40 minutes I go inside to speak with manager. He is shocked at the time on receipt (5:58). He grabs box sitting at drive thru window, bags it and gives to me. The women, not busy, showed no interest in customer service. I requested my money back and not to give me food sitting there for 30+ minutes. He assured me the girls had just put the food in the container. I'm home less than 5 minutes and the food was COLD. $15 of cold food on a rainy night. Why did I bother? My money should've been refunded, not told to come back another time for a 2 item plate. Manager should not have kept my receipt! read more

Moreno Beach location has consistently let me down even before the pandemic. I continue to try them because they are close and hoping for better. It hasn't happened. First, drive through only (not their fault). I ordered an Orange Chicken bowl with extra sweet and sour sauce. The chicken was only partially breaded with orange and plain on the other side. Out of extra sauce. The rice was dry and hard. Next, Mushroom Chicken and Honey Sesame Chicken with noodles. Chicken was very bland on both entrees and the noodles were hard and dry. Final order was king pao chicken bowl rice and chow mein mix. There were only 3 very small pieces of bland chicken, hard, dry fried rice and No Chow Mein. To make matters worse, we waited 15 minutes for "fresh food". It wasn't. read more

Super cheap with the food portions for the bowls. The manager was absolutely no help. I asked the manager is this was correct because normally it looks more packed than that as it was barely full. He said they normally only give 6 to 7 pieces of teriyaki chicken, I barely got 5 as you can see in the picture. He said he could only offer more rice. I was so disappointed as I have never see a bowl look this horrible and ripped off. It looked like left overs. I will definitely not be going back because this was incredibly disappointing! Do better! read more

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