Great place to get Chinese food Fast and Easy Highly Recommended. The Fried Rice needs some work it was a little hard but Chowmein, Orange Chicken, and Beijing Beef is amazing! read more

VERY POOR CUSTOMER SERVICE Ok guys I've been here that I remember since 2009, I could be wrong. Today was a nightmare..I had a couple orders for to go, I asked the young lady to make my 2nd entree on the side- in a little box...she was great and when paying my to go order, she ask me about donating for kids, as always- I agreed.. The chow meain was out and while I was waiting for it, she offered me a cup for drink. thanks . Here's where the nightmare started..the other lady picked up my container and put both entrees in the same to go container...I asked if she would please put the 2nd entree on the side in a little box & I don't want that container bc the entrees were mixed together... she appeared to be very upset and without saying anything threw the container away.. Next, she began preparing my order in a new container. However she placed rice in the container when I did not order rice...I told her I ordered chow mein and she again threw the container away without speaking to me.. Finally, a third employee prepared my food and threw tossed the containers down to the cash register as she appeared to be very upset ... I spoke with the manager before leaving who was also very unprofessional and rude. She did not listen to my concerns as she appeared to befriend her co-workers. read more

Awesome customer service! Every team member greeted and welcomed us(we then witnessed them carry it on with each other guest that entered ) Store was perfectly clean, including the restroom. The food line was actually clean (unlike other panda stores) -the food was very presentable. Food was hot and fresh, great portion sizes And again , excellent customer service- the person who does the hiring and training at this location seems to be doing a great job. Looks like this place has a good management staff because the employees seem to have it together. When complimented, the cashier said " we try" I agree, they do! A review like this is necessary- you don't see customer service like this often , and unfortunately didn't notice other guests appreciate the effort. Well done! Thanks for a great lunch! read more

I usually love coming to this Panda Express, the staff is quite friendly and they always make me fresh plates when I ask for it. Todays experience was terrible though. I went in and asked for a fresh Beijing beef to be made, the old one was sitting there looking very soggy and unappetizing. The worker told me she wouldn't make it because there's too much beef in there still. I then asked to talk to the manager and was told the same thing! Needless to say I left and didn't give them my business today, not sure I will be coming back anytime soon which really sucks because I usually hit Panda about once a week. read more

Order green beans and chicken only got green beans and onion. If you dont have enough chicken to fill my order let me know i can pick anything else. -5 stars read more

Panda Express - Green beans & onions only - Chinese Near Me - Moreno Valley, California

After a recent bad experience at a Chinese food place I have been frequenting for years, I have come to appreciate the freshness and consistency of the food served here. I am not much of a meat eater nowadays, but I will eat the sides off of my son's plate-it is always the mixed vegetables and either brown rice or chow mein. My son and his father love the orange chicken here. At first we were a bit disappointed that when we went half an hour before closing time, they were practically out of everything and just let us know what was left on the steam table, but one thing I notice is that the quanitity amd quality are always consistent. The food is always fresh, tastes the same, and although the quantity may be a lot less than what the non-franchise places serve, for us, consistency is the key factor to earning our business. The price is a bit high, but again, consistency and quality has become more important to us. If you have ever been served mushy, reheated orange chicken and chow mein off the steam table when a non-franchise place opens at 11am, you will also learn to appreciate these qualities. As far as the service, we have never had a problem. We go through the drive thru and are always met with friendly and efficient employees-we have gone when they first open, mid-day, and a couple hours before closing, and they have always been friendly. Compared to the other Panda Express locations I have been to where they will not give you any utensils unless you ask, then give you an annoyed look when you do ask, this location is definitely not the worst in my book. I always try to remember to do the survey on the back of the receipt to get the free item, which does cut the cost down a little. A family meal will feed 3-4 hungry people, maybe not 6 as advertised, but we tend to eat a lot more than the "recommended" serving size for an average American and that is a choice. When I do not have the time or energy to cook a meal, this is a quick and easy alternative to having the boys eat hamburgers for dinner. read more

Panda Express - 2-Item Combo with brown rice, mixed veggies, and double orange chicken my son $6.80 - Chinese Near Me - Moreno Valley, California

I tried to give this panda express the benefit of the doubt since it's my neighborhood one. i've been living around this area for about two years visited the Panda Express about five times and every single experience is horrible they never got any entrées and when they do it's poorly made. And the fact that I feel I'm gonna get into an argument with the drive-through person has a lot to say. They be mad up in there for I don't know what reason. DON'T WANT TO DEAL WITH CUSTOMERS , ASK TO THROW OUT TRASH OR WASH DISHS INSTEAD. msuyg read more

Talk about portion size, I understand you need to serve the customer a certain amount but this is ridiculous you could add a little more last time I ever buy panda. I cannot believe how they steal peoples money barely any chicken and vegetables read more

Panda Express - Really ? Talk about portion size I feel like I only paid for rice. - Chinese Near Me - Moreno Valley, California

They didn't give me my broccoli beef, Andrew didn't even check to see if they gave us everything and didn't pick up the phone when we called 5 times read more

Panda Express - Receipt - Chinese Near Me - Moreno Valley, California

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If I could give 0 stars I would, Recently moved in to this neighborhood and decided to support our neighborhood businesses, we went to this Panda location to try it out. Very disappointed, I ordered green beans with chicken on a bowl with noodles, I literally got green beans 3 pieces of chicken and more onions than chicken (see picture) I recommend not coming here and support other real Chinese food local businesses where you will receive what you order and what you pay for. Panda Express has only gotten expensive and stingy especially with meats and adding $1.25 if you order anything with shrimp or steak which again you will only get a couple of pieces. Go spend your money somewhere else but here. We will not be coming here. Bad experience for being new in the neighborhood. :-( read more

Panda Express - Green beans chicken, where's the chicken?? I do see a-lot of onions! - Chinese Near Me - Moreno Valley, California

Good as always, fresh food, fresh ingredients. The new steak and shrimp was on point. Clean restaurant, never disappoints

We've come here quite a few times and take it to go. Today we decided to eat in, the broccoli in the beef broccoli was cold. When we pointed it out to one of the workers she stuck a thermometer in the bowl they serve from and said it is registering the correct temp. We said but it's cold, she said well, it's correct here, I don't know what to tell you. Customer service has gone away. So will we. read more

Horrible experience. Received 5pieces of grilled chicken and orange chicken, which normally is 25% of amount. I have been a good customer for long time and never have complained before but no way to call store, no answer call 800 number and no answer,. Prices are higher and now you are going to serve this little bit of food. Really not good value. You can ignore but. I know other people think like I do and won't buy panda anymore unless they address this problem read more

Out of 5 times ive been through their drive thru they have messed up my order three times. Worst part is some of us have allergies and it sucks getting home to find something you didn't order and on top of that something with nuts when you cant eat nuts. Please fix this issue . It wasn't even busy. read more

Are always frequently out of an item and it will take "5 minutes" to be ready. That's fine, it happens and I'd rather have it be fresh. But my biggest pet peeve is how stingy they are with the soy sauce forks and hot sauce. I usually order a 2 entree combo for myself and my husband and they always give us one fork. No soy sauce, no hot sauce. They don't even offer it so unless you remember you will get home and realize you have no soy sauce, no hot sauce and have to share one fortune cookie. It's annoying. read more

HORRIBLE service...ordered my food through the drive thru, waited 3 mins to get to the window, I got there and paid at 7:26pm. They told me they were waiting on the black pepper chicken and to park in front and that they would bring it to us...it's 7:37pm and when I went inside to see what was going on, the food was just sitting on the counter, bagged up, with practically no customers in the dining area. Not until one of the employees saw me with my receipt in hand did they put 2 and 2 together and started walking outside to give me my food. Unable to dm you read more

Like any restaurant, the service depends on who you get. I have had good experiences at this location and then there is today. Today I got someone who, for one my sides, gave me 90% string beans and 10% chicken. Also, my sons orange chicken was a bit overcooked. When the order was brought out there was soda spilled on the bag and no napkins. I had to point out the soda and she said "my bad." She goes back inside and brings out some napkins and hands them to me. OMG! Clean the bag for the customer. You know the reason you have a job! Like I said the service depends on who you get. read more

I received an incorrect order today. I'm not super duper upset about the bite I took. I used to eat it a long time ago. Ok so i didn't want to go back, but I had to. I was craving Panda so bad after work today. when I got there I was helped by an associate named Liz. Her customer service was fire. Her customer service was polite, empathetic, respectful, considerate. I could tell she cared about me not only as a customer but as a human being. That is something I will remember, in a good way. Thank you Liz read more

The cook is pretty fast now as well as the staff getting better. I was waiting for an entree &&' the cook got right to it , love it

I've had okay experiences and try to be lenient. But this last time did it for me. Lady has me pull to the window to complete my order because she couldn't hear me and then tells me they have no drinks and they can't add anything at the window. Yet added the last part of my order right in front of me lmao. Last time I think there was a new girl who messed up my order which is fine it happens but then they try to have her just hand me the side of the different meat I wanted but I asked for fried rice as well. Idk seems very lazy and unmotivated here. Wouldn't recommend. Probably needs better management read more

Very disappointed with this location food portions, I order through the drive through 2 bowls of Kung Pao chicken and the portions were very small, I have visited this place at least 3 times a month so I know what the portions should look like. I got off my car and ask the girl about my portion and she talk to some guy oriental looking kind of fella and he gave me another half of spoon portion of chicken., if you want to stay in business during this though time you need to correct this pronto. I don't see myself going to take my business to your restaurant any time soon, and I'll make sure this experience will be related to my friends and family read more

Service is horrible!!! Came around 915pm through the drive thru NO White rice!!! We order 2 bowl of chowmein with orange chicken and teriyaki chicken. When we check the bag we have a bowl of chowmein with orange chicken and a 2 item plate of chowmein and double orange chicken. I spoke to the manager and i told him that they gave us 2 items instead of a bowl. And my receipt didnt even have any amount of how much they charge me. So I informed him and he's answer was there's a "glitch on their computer" i even have to demand to give me a receipt with a price. According to the manager they can't print it so i suggest to airdrop it to my cellphone so I can have the receipt. The manager didnt even apologize. What a horrible customer service read more

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Prince Louis is his name on my receipt very kind and quick service you should keep him around.

Clean, new, everything you've come to know and expect from Panda! Food is delicious and hot-always. A little disappointed that Panda has stopped making their hot n sour soup, Kung Pao shrimp and eggplant tofu! Those were my faves! read more

This place is horrible it took 40 mins to get my food. They lock the door so you can't go in and check on your food. When you do catch them outside they say they'll go in and check on your food but that is just a line they feed you.l and you continue to wait. They they come back and say they forgot to call in the order. This is the last time I come here. read more

I like the food, and the fact that it's a drive through, but the staff always sound like they HATE taking your order. Heaven forbid you have a question - prepare to made to feel stupid. Then you get your food and there just isn't enough. If you order any of the premium items you will get even less which sucks because you are paying more for it. When you can count the pieces of shrimp with a single glance it indicates a stingy staff which matches the unwelcoming vibe. And yet this is one of the priciest Chinese fast food places in Moreno Valley. There is a lot of places in town that offer the same food, but you're paying less and you're getting A LOT more. read more

Wow, I agree with every other one star review here, and I didn't even realize this location was such a bad apple until I looked it up right now. Noodles were beyond dry and old. Beef and broccoli??? Try super overcooked green mush and gritty slimy beefish substance of some kind. What in the world are these people thinking!???? Little hispanic girl at the window had a bad attitude. Unreal. Remind me to never visit this location again. read more

The people at thos location are so rude and just throw your food in the container like they are serving slop in a prison cafeteria.

Once again I'm super dissatisfied with this Restaurant. Every time I order thru the drive thru they always ask me to park and they take longer than what they say the wait is. I also asked if they can add two egg rolls in the window and the cashier refused. The excuse that that they have new management and they can't do that i had to get out of the line and go back thru drive thru again. I really hate this place!!!! read more

The service is great, foods great, and it's very clean. Maggie the store manager is the best!!!! read more

Panda Express - Maggie is amazing! - Chinese Near Me - Moreno Valley, California

These starts are only for service! The food here was not at all tasty. Compared to all the Pandas I've gone to, this one now sits at the bottom next to the Panda at the mall... Sad to say, now the burgers next door at Carl's smell so dam good, I'm considering going to have two cheat meals on my Friday because I was very dissatisfied with the food! Lmao!!! read more

I come here pretty frequently, after another franchise nearest me was having customer service issues. So I come to this location to try out. After quite a few visits they've been very good 5 stars easy....UNTIL my last 3 visits. And the same exact issues happened each last visit. They are down an item and it's a few minutes til it's ready. Hey I understand I can wait a few minutes. But these 3x's I've visited I was asked to have a seat until it's done and they'd bring me the item. WELL!!!!!!! Last 3 visits I had to wait a longer period before I had to get up myself to ask for my "missing" item. It's irks me really bad that a good paying customer has to get up and get his awaited item. I will not post the name of the sever but if franchise would call me I'd very much would like to discuss this issue. And it very much seems the severs and cooks have a communication issue with items being done on time. If this problem happens again, I will mostly Likely take my money and family somewhere else. I lobe to spend money in my community, but I whole heartedly refuse to support any business in my beloved community that has such horrible service. Last 3 visits this location deserves a quarter star. No excuse for this to happen!! read more

This is by far the worst panda express ever!! I love panda but the staff their really has to be reconsidered by management. Every time I go its a bad experience when its drive through especially when they are ready to close. Food is cold and nasty please dont go close to closing they dont care what they serve after 9pm read more

I've been to this location a few times and have always had a generally acceptable meal from this chain. However this is probably the 3rd time I've ordered the following and had the same experience every time and decided to bring it to light. I ordered the new shiitake kale chicken breast bowl with half and half. Now I enjoy half and half with white & fried rice. Depending on whose working it seems to blow their mind completely and I always end up with chow mein and fried rice when I'm confident I explained exactly how I wanted my order. Anyway my main compliment, I know these chain restaurants load the bowls up with heaps of rice and vegetables like huge pieces of broccoli while going lighter on the protein side. O.K. got it... we all know they do that... However... when I can count how many pieces of chicken are in my kale chicken on one finger.. and the size of my pinky finger at that. I feel cheated and look at my wallet with regret that I burned so much for so little. read more

Ordered drive thru and didn't get anything right. All different sides and entrees. Asked for the ragoons was told they were going to check and they gave us two egg rolls? Went back to get them and they were rude. Drove off to eat to find out the entire order was wrong. Took forever waiting when they said they had the food ready. Don't go here!!!! These reviews are true. This place is run by young kids who don't do their job. Save your money read more

Praises to great service... a little bit annoying when the representative kept asking if we wanted anything else. Servings were horrid though; honey walnut shrimp came with one walnut--yes one. Chow mein is good but a little more on the celery side. read more

Fast friendly Fwy close Food tastes fresh.... have only done drive thru and have not had any issues with speed or accuracy etc Do the questionnaire on the back of the receipt for a free item next time!! read more

OMG the food at this location is so amazing it's the best tasting panda I have ever ate at thank you

So so RUDE! Never coming here again, cashier Katelyn is the worst I'm sorry to say... asked for chicken well done she said No, asked her to remove it from my plate since it looked raw, didn't do so. I was just too annoyed to even argue. So disappointing... read more

I ordered to go and they confused my order, when I called back to complaint there was no manager available and the woman that reaponded the phone wouldn't even give her name. read more