Outstanding food and service! This place was slammed last night do to power outages in Pagosa and…read morethey had every table full and pushing out takeout like crazy and each and every team member was calm, friendly and genuinely asked about our meal and satisfaction. We will definitely be back!

The pictures do the food justice. The pictures are rather unappetizing and if were just me and my…read morewife, we wouldn't have eaten here, but we had friends who wanted Chinese. Like most Chinese restaurants, it is mediocre at best. I haven't eaten at many Chinese restaurants over the past 25 year because of the lack of flavor and ingenuity. San Francisco has a couple of good Chinese restaurants and there is Tommy Wok's in Sausalito (at least, as of 2010), but other than that, I am continually disappointed. Shang Hai has very good reviews like many of the restaurants in Pagosa Springs, but the food is not worth the 4.2 rating. We had the Beef and Black Pepper, the Happy Family (Shrimp) and the Sweet and Sour Pork. The restaurant's menu forgot to mention that The Beef and Black Pepper was about 50% meat and 50% green peppers (by weight). In fact, there was no mention of green peppers. On top of having an inordinate amount of green peppers, the peppers were flavorless. The shrimp was okay. There was nothing special about it. The Sweet and Sour Pork was okay. It had too much sugar and not enough sour. Again, the dish was bland. Except for the person seating us (I believe it was one of the owners) we had a good experience with the two servers we had. They had good attitudes and were professional. If you are craving Chinese, I believe this is the only one in town. I cannot recommend Shang Hai Chinese Restaurant.

We happened upon this place and were pleasantly surprised by the food. I had the pho which was…read moredelicious and just what I have been craving. My husband had the orange chicken, which he very much enjoyed. Service was great and it was nice to see the family commitment to the restaurant and its patrons.

Jalapeño chicken is SOOOO good. Highly suggest getting food here they have stepped it up!read more

The food is very fresh. The place is located in a strip…read moremall, not fancy but really clean. The staff is so friendly, pleasant and very helpful. The nicest Chinese food place in the area. I will be back

Excellent food. Take-out is terrific. Teriyaki chicken skewers are a favorite appetizer…read more Portions so generous that we get two meals from each.