Came in to get my bagel and cream cheese. I get back to work, no cream cheese. We also ordered a salad stuffer and got half a salad. This is ridiculous. Some of us only get one break at work read more

There are so many things to comment on it's hard to know where to start. Panara, over the last 5-10 years continues to go downhill, not just in this location, but the entire chain. Skimpy ingredients, making the bread thicker to cover up for a lack of ingredients, cutting back on bakery items, and/or removing the bakery display in some stores. Changing the format to be more like a fast food chain, with very bright stores, loud dining rooms, and an environment that discourages one of the biggest reasons people come to Panera; it was a nice comfortable place to relax, hang out, read a book, and maybe do some homework. This new location is bright, clean, and shiny. On the surface, it seems like a great refresh but stay a little while and notice all they have taken away to make it a less-than-desirable place to be. It's basically a Panda or mall food court fast food shop now. The new location is much smaller than the last one on 32nd. It's cramped, very loud, and overly bright. Not conducive to relaxed conversation, doing homework, or hanging out with friends. I'm guessing it's a design decision. Make it less comfortable, sterile, and harsh to turnover faster and try to capitalize on a faster churn of customers. The new tech to get your order is overly complicated and slows things down. Sometimes the simple way is best. They now give you a device that is supposed to light up to help signal the wait staff where to take the food. Simply put, it's a failure. The staff tries to hide it though. On one side under a lip, is a tiny LED screen with an order number. The staff try and read it casually and try to not be noticed but that is how they are getting the order to the table instead of the large plastic or paper table numbers they used to use that the staff could read from across the whole dining room. The surfaces are all bright and hard; hard chairs, floors, walls, etc. That is to further encourage you to eat quickly and go away. Not the format Panera was built on. Instead, you end up with a less comfortable seat and a lot of very loud ambient noise. Everything is designed to move you along and alienate the core customers who have kept Panera going for years. The tables are smaller, and much closer together, again encouraging people to eat and move along and don't bring too many friends with them. The bakery section in most Panera's in the past had a large display area with breads, bagels, and other baked items. Well presented and ready to be sold. This location has a much smaller display case with very little in it. Behind the counter the baskets of bread and bagels are gone, replaces with proofing racks normally kept in the kitchen. They are ugly and another example is that they want you out fast and no longer want to be a place people come frequently or hang out. Also more typical of Panera, half the menu is out of stock. We have been coming to the Joplin location for seven years, and despite the shortcomings, there is not a lot of competition if you want a good sandwich or soup. And every single time we come, we order and they say they are out of this or that. Every single time. Clearly poor inventory management. And they can't blame COVID, it's been this way for years. So we come to the new location and try and order, Tried to order a sandwich on the new ones they have giant backlit posters all over the store advertising, nope, they don't have the ingredients to make any of them. I try a normal regular sandwich they always carry, and nope, only have half of what it takes to make it. How about soup, I wanted the French Onion soup, sure thing but no cheese, and so it went. I settled on the Turkey Bacon on Tomato bread, it comes out with bread measurably cut over an inch and a quarter thick per slice, It's a heavy bread and I guess that was supposed to make up for the paper-thin tomato and nearly nothing else in-between. Still, it was so thick I could barely take a bite of it. We ordered one whole sandwich, and two cups of soup, my wife had the Teriyaki bowl and we each had a regular drink. That was $45 bucks before the tip. At least they now have a drive-thru. Come on Panera, do better get back to your roots. read more

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Love Panera bread sandwiches soups spuds salads drinks all so good! Their homemade breads are to die for! I recommend the tuna salad sandwich with a cup of soup! Can't go wrong with the French Dip! Mmm I'm hungry! read more

I got half sandwich half soup. the soup is maybe a cup. the sandwich is 2 inches by 2 inches and about an inch high which means it's all bread. $17. ridiculous. I used to like Panera but I'll never go back because what you get is nowhere near what you're paying. read more

Ordered pick 2. One sandwich came with no meat. Literally had arugula, a tiny bit of cheese and sauce. The other sandwich was missing some of the toppings. Not if they just didn't double check or what. read more

Toasted Italian sandwich was good but next time I'll get it cold. I prefer cold sandwiches. Kids ham sandwich was good too but the Mexican corn chowder was very grainy and couldn't eat it. Delivery was fast and easy. read more

Do NOT order the teriyaki chicken and broccoli bowl. Tiny portion and twice the price of any other Pick 2! Plus it looks nothing like they pictured it. Very unhappy with this purchase. This is my actual bowl before I ever took a bite! read more

Panera Bread - Do NOT order the Teriyaki chicken & broccoli bowl. Tiny portion and twice the price of any other pick 2. - Sandwiches Near Me - Joplin, Missouri

I went into Panera on a Tuesday to study outside in the nice weather, because the patio is adorable and I love the lights. I ordered a blueberry bagel, and it wasn't super busy but it was also a Tuesday afternoon so there wasn't much staff. I had a few people in line behind me and I realized after a few minutes that the man who took my order forgot about it. I simply went up and asked about it and he apologized and got me my bagel asap (as well as a cookie). Overall though, the staff was super friendly, the bagel was delicious, and mistakes happen! read more

Panera Bread - Blueberry bagel (untoasted with butter) - Sandwiches Near Me - Joplin, Missouri

Makes me so sad. I used to love Panera. What's happened? It's not like it used to be. My husband got so little meat on his sandwich it was laughable actually. My sandwich was mediocre. The place is understaffed and not tidy. It's also expensive for basically a child sized portion . I think we are done with this place. Bummer. read more

Was so hungry last night ordered a salad , and tuna sandwich , the salad tasted awful , the tuna sandwich was sloppy and did not taste good I would have eaten elsewhere would I have known this ! I think I'll stick to the bagels only!!!! read more

Used to eat at Panera all the time. Tried 2 times recently and they messed up the orders. Impolite. Food has gone downhill.

food was good. Lobby was busy, didn't have time to go in like i usually like to. my drive through experience was a little funky from the beginning. there were associates outside changing signage while sitting on the ground.. whoever was on the intercom was AWESOME- great customer service! when i get to the window, it was nearly 10 minutes before my card was even taken and then another 10/15 before i got my food. i understand the morning rush, especially in the food industry, but i was saddened to see associates on their phones right by the window while there were multiple cars and other associates running around to get orders complete. i hope this changes! read more

The ambiance is good and it's also spaced out and there's tables,booths,even outside seating if you want to eat outside.The food choices are very good and there's multiple choices if you don't want something that you can't afford,they also have a assortment of cookies and bagels.The service was really good. read more