This is my home Panera. I love this place. The drive-through staff is the friendliest! it makes it really convenient that they have a drive through window read more

The staff are very nice and polite. Marie help me find a good deal from my panera account rewards. The food was served very good compare to the other locations of panera. I will definitely drive to this location to get the best panera experience. read more

This location is hit or miss according to the staff working that day. Sometimes the food is hot, fresh and delicious, some days it's cold and tastes stale. I added a photo of a melted cheese sandwich which I was served once. "Where's the cheese"! LOL! (Sad). The selection of cookies and assorted breads sell out fast. I enjoy the chicken rice soup and Asian salad /pick two special. The monthly tea/coffee deal is a must if you drink daily beverages. I enjoy the unsweetened tea at this location. It's not to weak and not to strong tasting. This location does not have a drive thru window. There is plenty of parking at this location. I wish there was one. read more

Panera Bread - One slice of cheese for the grilled cheese sandwich. - Sandwiches Near Me - Northfield, Ohio

It's Unfortunate and we're going to get this place two stars - in the summer it's amazing but today is February 7 it's 26° outside AND probably inside this restaurant as well. Its FREEZING in here and ...there's a breeze! To make matters worse the FIREPLACE is not working. I asked the girl how long the fireplace is been broke and she said one month and so far there's "no talk of fixing it". I'm not a big fan of Panera bread but I thought I'd give this place a chance since they're usually very cozy and they always have a fireplace working. The location is great, the parking lot is huge, the staff is friendly and the restaurant is clean read more

I'm not sure why "Drive Thru" is listed for this location as it is NEVER open. For the past 4 months I have tried to stop at this location numerous times and there is always a cone blocking the drive thru lane. Im not sure why they underwent the construction to add it on when it's closed all the time. So frustrating! read more

What a disaster! It began with the ordering being done with only 2 kiosks working. The kiosk software system is difficult to maneuver and there was a long wait before an associate came to assist. Our orders took longer than usual and the turkey bacon sandwich was sub-standard. I was unable to finish it. We were disappointed and will neither recommend the restaurant nor return. read more

Pretty standard Panera. I always get the mac and cheese and a chocolate chip cookie. The cookie never disappoints, but sometimes the quality of the Mac and cheese changes. I know it's frozen and then thawed out so I'm not sure why it tastes different on some days but it never makes a big impact on my meal. I think I'm general Panera is super overpriced but I still enjoy the food every so often. The bathroom was literally disgusting though, dirt all over the floor and in some spots it looked like it had not been cleaned since the place opened. Food=decent, bathroom=gross read more

Ate at Panera today. The new recipe grilled cheese--velveta quality in French toast. Pretty lame and poor quality. Otherwise normal Panera. No ice in the soda machine but staff didn't care. read more

So, this place is an enigma. The morning staff is wonderful, I've never had a problem then. Quick, friendly and efficient. The afternoon/evening staff though... different story. A couple weeks ago, I was waiting for my food, and a girl in the food prep area was doing nothing but loudly complaining in front of the customers about how she hated being there on a day that was supposed to be her day off. I know, we've all seen Clerks, "I'm not even supposed to be here today". We've all been there. But in front of customers, really? Her manager didn't even chastise her. Just let her loudly complain. I was there again Saturday night. Walked in, huge line, only one person at the register. They opened up another register while I was there. Sure, okay, groovy. Ordered our food. Then we wait. While we're waiting, we're watching the prep staff again. Oh hey, that same girl is back there making food, complaining. Apparently her scissors weren't working. Rather than, you know, going to get a new pair of freaking scissors, she walks around behind the counter, holding the scissors blade first towards her coworkers, trying to get them to work, and complaining nonstop. Not helping prep at all. A good 8 people or so were standing around waiting for their food. Things behind the counter were slow, I think her coworkers were more concerned about being stabbed by this idiot employee than, you know, working. I get it. Panera staff aren't paid much. But still, it is their job. I spent $40 on a bowl of soup, two mac and cheeses, a Caesar salad, a loaf of bread, and a sandwich. That's a lot of money for so little food. I waited almost 20 minutes for it to be done. At 7:30 on a Saturday. They should be staffed better. Finally another employee brings this worthless girl new scissors. This girl had been complaining directly to her manager on staff in the prep area; the manager didn't seem to care. Customers were getting visibly frustrated by the delay. Finally we get our food. We go home without checking the bag. A mistake, of course. No salad, after 20 minutes of waiting and listening to this dumb employee complain. I'm already in my pajamas. I call the store, the girl who answers says that she can enter me into the log for a replacement salad that I can come get some other time. I explain to her that we wanted it now, because, you know, it was our freaking dinner. She puts me on with her manager, the same one who gave zero shits about her employee walking around with essentially a weapon and complaining. I told her to have it ready when I get there, which at least she did, as I walked in in pajamas. Seriously, these people should be glad I'm not their manager. I'd be firing to the walls like I would if my own employees acted this way. So, morning crew: you rock. Keep it up. Evening crew: get rid of that idiot employee, hire a couple more people, and get with it. This food is way too expensive to have to wait that long and be "treated" to employees that complain about their job in front of customers. read more

Literally nobody here listens, they all sit around and talk amongst themselves. Order is just about always wrong.

Excellent service - clean and friendly. Food was good. Very helpful staff. Variety of seating and knowledgeable about the menu

I get lunch from here a few times a week. I really like it, healthy fresh food. Nothing fried, no preservatives . All the people who work here are friendly and helpful. read more

Everything was dirty! I mean everything! It was so nasty. The coffee bar was so nasty, you would have thought that someone could have wiped the counter off. The containers with sugar and sweeteners were almost empty and the milk and half and half pitchers were filthy and sticky. I ordered a salad and the lettuce was old and brown. I ate what I could and picked out the rest. I walked up to talk to a manager and she was probably 20 years old. I showed her the lettuce and she did say they would make another one for me but I had had enough of Panera. I have 2 gift cards left from last Christmas , maybe I'll buy bread! read more

The place was very clean and nice. I had a half salad with soup, and honestly it was huge. It came with bread and over all everyone was happy. Of course I wouldn't eat there everyday, but that's just me, because I like to cook my own food. read more

Great fresh food and speedy service. All employees are well trained and everyone is very pleasant. Pleasant atmosphere, a nice place to have breakfast lunch or dinner. :) read more

Panera Bread - Sandwiches Near Me - Northfield, Ohio

This place is fine if you're dining in, for when they get your food wrong. Leaving the tomato on when it says no tomato, fine. Not putting on extra sauce when it says extra sauce, fine I can make it. But this time was just the opposite of the order and this time I'm just not going back. I get the Italian combo every time. No tomato, extra sauce. But this time I went for extra ham as well, three instructions must have been overload because I got no ham at all. Opening this when I got home, like twenty minutes away, it looked like just two pieces of bread held together with sauce with the spec of roast beef and small slice of turkey and salami that did make it on. Done with this location, go to another that can read a screen. read more

Panera Bread - Hamless - Sandwiches Near Me - Northfield, Ohio

Went to rapid pickup. Stood awkwardly for 15 minutes after it was supposed to be ready. Wife called Panera while I was waiting so long, she's wondering where I'm at? Finally the order is ready, but somehow cold. So I finally get my food mind you it is NOT busy. It's for a different name. I ask if it's for the correct name and again she says it's for a different name I know it's my order but she's so incompetent that she keeps saying it's for a different name I ask if I could just take it because I think it's my order she lets me. At this time she hands me two drinks and a bag of food without even suggesting a drink carrier, so now I can awkwardly walk out of the store. Once arriving home there were more surprises one sandwich that looks like a sandwich another that looks mutated. Same order. Also the chai tea pictured was that full when picked up. So I should pay a premium for my time being wasted a subpar product and basic theft by not giving me what I fully paid for sounds like a good place. Also I literally live two minutes away how could the food be cold. It was so cold the cheese had hardened. read more

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This place is always good. I don't go extremely often, but whenever I do the staff is attentive, the service fast, and the food is hot and fresh. The menu boasts a wide array of soups, sandwiches, salads, and pastries. A friend of mine likened it to Starbucks' food. Frankly, I think that's an insult to Panera, wish is orders of magnitude better and more affordable. read more

This is a pretty standard Panera with tasty soups and fresh salads. Our crew always seems to find plenty of healthy options to satisfy our hunger. The loss of a star for this location is for tepid soup and the lack of a tidy dining room. We had a hard time finding a clean table for late lunch. read more

I love Panera. It is a go to place for me for pick two combinations with salads, sandwiches and soups. Today I tried the Cobb Salad and it was very good. There was a perfect balance of ingredients and everything was fresh- including the ripe avocado and crisp bacon. Every time I try something new I am pleased. read more

Always a good stop for my morning ice tea. They now have multiple teas to choose from at the fountain which is nice. I would love to see them offer some additional non-dairy, egg,meat items such as a chia pudding or oatmeal with multiple fruit and nut toppings. read more

Panera. So standard. Pretty fast and reliable. We seek out Paneras when we're on road trips because I can't stand other fast-food-fare. This was no exception. We attended a wedding outside of Cincinatti and on our 8+ hour drive back to Rochester, NY we called our order in to this Panera and they had it ready to go. We stopped by, got our food, and got right back on the road. Good service. Food was good (standard, as expected!) although I didn't love the way they cut the avocado for my sandwich. At home they slice the avocado thin and put it in layers on my sandwich. Here they had more big chunks which slipped out of the sandwich and were generally just harder to eat. read more

Order the bread bowl with cheddar broccoli and honestly I think they gave me 4 spoons of soup. For $7 I think you should get a little more soup than that. It was really pitiful. They out pricing themselves. read more

Very delicious lunch option! Love the bagels and the frozen lemonades! Plenty of seating and parking. Slightly confusing check out. Drinks are at a different counter read more

This is a typical Panera and run very well. I am not a terrific fan of the menu but what I do get is always very good. Staff seems to be well trained. read more

I had not been there for over a year do to the bad service and appears to be management. Went there Friday and walked out for those same reasons. They need some dinnertime help. read more

So cold here all the time, I have to eat my food and leave immediately even though I would love to stay and do work and continue to eat/drink for a few hours but I cannot concentrate due to the intense cold, even with a sweatshirt and pants on. Such a shame. read more

I'm not the biggest fan of Panera but this is a pretty good location. Much better tasting than other locations in the area (ie. Cuyahoga Falls). read more

went here yesterday and the food was great. the broccoli cheddar soup was the best i've had from a restaurant. plenty of space to enjoy your food. the bad part - employees!!! need to explain to them how customer service works. apparently they are not used to a diverse clientele. classes are definitely needed !!!! read more

Great bagels and pastries. But $3.89 for a small capuccino? This is a rip off! You can spin it any way you want but it is not right. Also prices have gone up for sandwiches and portions are smaller. Panera don't think we notice? read more

I LOVE PANERA!!! I went there for my first time and it was a great experience for me and my family !!!:) There was this new girl, her name is Abby,she is very beautiful, and she was trained very good by her employees. I ate at the one table in the back, next to that one window facing the street, and it was very pleasing for my and my adorable husband. Their food is TO DIE FOR! Also everything is amazing especially their ice read more

Absolutely ridiculous I ordered a Mac and cheese(which wasn't bad) but they gave me a dusty and broken spoon. A BROKEN SPOON. I'm on the road so I had to go to McDonalds which gave me a clean spoon wrapped in plastic. That's how it should be. I will not go to this panera ever again. read more

Today i got my usual sandwich after a very tiring morning, i was looking forward to just sitting down and enjoying my sandwich! But when i went to take a bite of the sandwich i noticed that the bacon wasn't cooked at all!! So it took out the bacon and continued to eat my sandwich which was OK but it was way overly coated in mayo! I proceeded to eat my cookie when i noticed a white patch on it, and no it wasn't flour! It was hard and made me completely lose my appetite. Overall i was very disappointed with my meal. read more