I have a monthly membership at Panera and often stop in for a drink or coffee. It's reliable and consistent. They are great places to sit for a minute and write yelp reviews. Nice easy place to stop with clean restrooms. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. read more

Soup is excellent. Sandwiches are also very good. People are quite friendly as well. Service is very good also.

Customers here get a 0/10 for never reading the names at the order pickup, I've had my order snatched three times. The service is always a 10/10 super helpful especially after my orders got snatched. Place is always clean, I like to come here and get work done on my computer. Food always slaps no complaints! read more

Food was good. Service was pretty good, fast and correct. I found the place, kind of old and felt dirty. read more

Great tomato soup and bread. Easy to reheat the next day as well. I don't recommend the grilled cheese.

Food is average quality, kinda pricey. Store is old. Ok to eat at once in a while for something different.

For the price, the food you get isn't worth it. I got a bowl of chicken noodle soup (asked for it in a bread bowl came in a bowl), a small soda and an oatmeal cookie. $18.11! The soup was good but a very small portion. read more

Ordered our food with a very nice and informative cashier. Which was nice between haven't been here in a few years. Service was great & didn't take long to get our food which was so much better then I thought it would be. Chili was spicy and hot and the Mediterranean salad was amazing mixof flavors. Crispy lettuce and vegetables with light balsamic dressing. Coffee as always so good. read more

My go-to place for "fast" food. Food quality is consistent and what you would expect from any Panera. Love that you can easily customize your order if you don't like an ingredient or want extra of something. I usually order on the app or the in-store kiosk, but any employees I do come in contact with are usually pleasant and helpful if you need something. I'm a Sip Club member so I pop in often just to get a beverage and it's a quick in and out. Other reviews have had issues with cleanliness, but I have never noticed that this store was in need of cleaning, it always appears pretty well put together whenever I've been there. Parking lot is a bit small for when it's busy. Can't wait until they move to the new location currently being built on the old TGI Friday's property, it will have lots more parking and a drive through! read more

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I got a salad at this location during lunch hour and found what looks like giant bug wings and a leg in my salad. Thankfully I didn't swallow them as it tasted weird in my mouth. Definitely won't be going back as this was my first time visiting since my last sub-par visit. The only positive thing that happened during my stay was the manager refunding my order. read more

Panera Bread - Wings, leg/spine? - Sandwiches Near Me - Watertown, New York

Dirty restaurant even off peak, long waits, inconsistent food, usually out of stock the good stuff. Some staff more pleasant than others, cooks don't look happy. I wish you could still get your own cup now I had to wait 15 minutes for my coffee cup with my food. As with all fast food be sure to check the bag before you leave. Panera was the go-to before the pandemic. read more

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Fantastic food, and wonderful service. Quiet expensive but worth the price. Comfortable seating. If you are military (Ft Drum) this is a good break from the military, especially after field exercises. The staff is incredibly warm and welcoming. Seating is comfortable with cozy lighting. read more

Panera Bread - Chipotle Pizza, broccoli cheddar soup with bread, charged strawberry mint lemonade (~160mg caffeine). $20.81 - Sandwiches Near Me - Watertown, New York

while the food was ok, I hope the cup situation is resolved soon. I waited 20+ minutes for my food and she still hadn't given me my cup. my muffie was dry, and was not made fresh today. read more

We ordered Panera to the hospital on night shift. They brought the food but forgot my charged lemonade. One of the nurses called and Panera felt so bad about it that the manager personally brought 5 servings of the charged lemonade, 2 baggies of cookies, 1 baggie of scones AND a pastry ring on her way home from work after hours. Panera Bread has my heart. It made our whole night! read more

Expos should wear a mouth over they too close with the food i can see salivas splashing out it's disgusting cmon u guys work in the kitchen. read more

i know this might be shocking, but this was my first time ever eating at panera bread, so forgive me for stating what many probably already know. i got the bread bowl with broccoli cheddar soup and it was amazing! the bread was perfect. the soup was perfect. the soup in the bread... perfect :D now i know why it's such a staple, and i plan on stopping by to try out more stuff. read more

Panera Bread - broccoli cheddar soup in a sourdough bread bowl - Sandwiches Near Me - Watertown, New York

The store is dirty, customer service is sub par, and the food is over priced. Smells weird/bad inside the dining area. Sour and guess. Hope the kitchen is cleaner than the dining area. Won't be back. read more

Got to love the food at Panera. Very healthy selections of all sorts of foods, and great variety. Also love this part of Watertown as well very clean and new. Love the salads they are always top notch with lots of options to chose from. read more

Panera Bread - Sandwiches Near Me - Watertown, New York

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I had stopped going to Panara to exercise my First Ammendment right to not support things I am opposed to, that being the former owner's support of a political party that I disagree with. I did a boycott of his business. But since it's been sold, I'll now go back. I ordered by the tablet method, sadly which causes layoffs of workers - who brought it on themselves. The Chicken, blueberry, strawberry salad was just as I remembered. Still don't care for the taste, probably from whatever they cook it in, but the fruit was good. I tried the Carmel flavored drink to avoid carbs, never again. At least I can now return to Panera. In the area I live in it's impossible to get the good tasting bagels, but sometimes anything is better than nothing. read more

Always great customer service. Ordered on the Panera app for delivery, which is then sent I believe through DoorDash. My order was not updated for over an hour and I called the location to see if my order could possibly be canceled. The manager offered to deliver my order himself due to no update from DoorDash, which was a great offer. read more

Becoming overpriced don't visit on Sunday prep staff seems to be totally confused Normal wait is 5 or 10 minutes...waiting for 20+ Went to counter , nothing being prepped Totally LOST read more

I have been to many Paneras, and my first reaction was that the place was filthy. The place was pretty empty, but a lot tables were really dirty, which caused me to seek out a clean one for a few minutes, while my daughter used the also filthy restroom. Makes you wonder about what's going on in the kitchen, but I pushed that thought out of my head, since I was already committed. I realize that the restaurants are owned individually, but can I suggest that you do a better job at enforcing your standards a little better? Or have those changed too? read more

I only got a jalapeno cheddar bagel. The highlight of the bagel was the massive machine they use to cut the bagel. I mean they dropped a bagel in and a chute with motorized saw that cut the thing in half and shot it out the other side. I'm sure if you tilted that machine upward you could use bagels for clay shooting! The bagel itself was weird...I'm used to Montreal style bagels and the bagel seemed like marshmallow bread to me more than a bagel. It was light and chewy but the flavour wasn't bad at all. I would pay to be able to cut my own bagel with the machine though! That's a gold mine waiting to be exploited Panera Bread!!! read more

Their menu has lots of salads soups and Panini. They have fresh bread and baked goods and a refreshing frozen lemonade. Service: Sooo slow, I mean the amount of time we waited for 2 salads and soup was crazy. I tried the kale caesar which had about 3 pieces of kale. Non the less it was good but not much kale. If you are going to wait that long you mise well go sit at a full service restaurant not order something expecting it to be quick at Panera. The women taking our order couldn't understand us and needed us to repeat things several times. It's a good option for salads and some what healthy food and it should be quick! read more

Panera Bread - Kale Caesar with 2 pieces of kale - Sandwiches Near Me - Watertown, New York

Just had breakfast at this store in Watertown, NY. Wouldn't let me have a regular cup for coffee. Had to use paper cups because of virus. Yet served my food on regular plates and metal silverware. That kind of corporate thinking make me question all of their practices! read more

Maybe don't get the Turkey Chili. This was honestly gross, the first spoon full I ate, I had a bunch of little bones in my mouth of Turkey. read more

Panera Bread - Little bones from Turkey Chili. - Sandwiches Near Me - Watertown, New York

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This is probably the worst Panera Bread I've ever been to in my entire life. The service here is awful, wait time is forever and they practically blast annoying country music. If you would like a place to sit quietly and not be bothered, I highly suggest not going here. Not also very filthy. Employees here are extremely dumb and unhelpful. I hate this place. read more

Poor customer service and slow at getting your rapid order pickup. Wasn't pleased at all.

Love this location. They are always courteous. I never wait long for my food. The food is always fresh. I definitely come here often and will continue to. read more

Will not return. Over priced! 1/2 sandwich and 1/2 bowl of onion soup cost nearly $20. Didn't even butter the bread? Maybe 1/2 tsp mayonnaise, and the crust on the bread was really, really tough. Speaking of tough...what about that dinner roll? Could barely gnaw through it! read more

Panera Bread fails to provide Gluten Free menu without cross contamination for patrons who have allergies to Gluten or have Celiac.

Amazing place to bring family and friends for either a quick snack or to sit down for a nice meal. I visit this Panera at least once a week and I'm always satisfied. The food is healthy and tasty, but a bit pricey in my opinion. I usually come in and order on the self check out machine. It's very easy and straight forward to use and it allows me to skip waiting in line. The food doesn't take that long to prep, so I usually never wait there for more than 5-8 minutes. I usually make it to go, but the restaurant itself seems very clean and well taken care of. The staff always greets you and has a lot of professionalism, which is always a plus. Parking space is plenty, never had to worry about that and the accessibility to Panera is quite easy. I really enjoy their food, especially their steak arugula sandwich! Hope you all enjoy! read more

Thanks for the food poisoning. Within 2 hours all the symptoms started and I spent the night very uncomfortable to say the least. Even without getting sick I could not give this place more than one star for the amazing lack of flavour in all dishes we had. read more

Check out the calories on some of their foods, now that it is a law to do so. You will be very suprised to find your daily allottment for fat and calories in a bowl of soup. It's a great place to have a meeting or grab a coffee, but the food still is sub par for me. read more

Painfully long lines any time after noon, pretty slow service. But the food was DELICIOUS. :) I suppose you cant blame a business for always being busy, it means something good is going on in there! read more

Went to Panera asked for an everything bagel w cream cheese and they gave me a bag with a stale cold bagel and a packet of cream cheese

Most of the food choices this far up North are on the unhealthy side. Luckily, Panera is there when you need to cleanse with something delicious and relatively healthy and fresh. The Strawberry Poppyseed Salad is to DIE FOR. I normally hate salad-y rabbit foods, but I crave this all the time. Something about mixing greens with fruit makes it so much more bearable. I don't know what the dressing is, but it's light and oh-so-addictive. Get a Pick-2 meal to get the most out of the many choices they have. It also comes with a delicious baguette! On breakfast runs, I get bagels. The Cinnamon Crunch is my favorite, but any bagel is exceptional when you pair it with the divine wonder that is honey walnut cream cheese. Plus, members get random perks like free drinks every now and then! read more

We went to dinner tonight at the Panera in Watertown. The service was fast and the food was good (modifications made to our food order were also correct). One of the employees, "Jamaica," was incredibly helpful. He was friendly and helped carry our meal to the table, and asked how our experience was. read more

Jamaica did a wonderful job bringing us our food. So polite and such a nice young man!

Big fan of Panera. This Panera can be really fast or a little slow depending on the amount of customers, but every restaurant is like that. One time while I was there though, I ordered a broccoli cheddar bread bowl and it came in a normal bowl and there was no bread on the side. The server offered free items from the bakery for the inconvenience, but we told him that we had ordered items from the bakery and never got them. So all in all, it's not a bad establishment, but it can be a little slow at times. read more