Took our dog here 3 times I think before stopping because they told us he was too energetic and had…read moreto be put in timeout a lot. Mind you, he's still under a year old and a high energy dog, so of course he's going to be energetic? He also loves other dogs, so getting him to settle down while being surrounded by 10+ other dogs is going to be hard and isn't the whole point of daycare to give them exercise and socialization. They told us to work on settling at home, but I guess they must not have puppies often because first off, he settles just fine on his own when there's no other dogs to distract him, and second, he's a puppy! It just felt very unprofessional and I don't love their facility anyway. It's all inside and they allow no toys or anything for play, so what else is my dog supposed to do other than play with the other dogs? We will be trying other places that can handle puppies and high energy dogs and have an outdoor space next. Do not recommend this company.

Convenient location and well priced. However, the staff to dog ratio is terrible. I consistently…read moreonly saw 1-2 staff members for a room full of 30 plus dogs. Our dog got attacked. I asked for details about the attacker and was told this information was "irrelevant." The manager got very defensive and wasn't the least bit sympathetic. They couldn't even explain how my dog got attacked. They were likely too understaffed to notice. I will not be returning to this daycare. There are others in the city that have safer practices and better staffing.

AJ is the best! We are so lucky that we found him and have him as our dog walker. We were initially…read moreworried that it would be hard to find someone we liked and trusted, but as soon as we met AJ and his sister, we knew that we had nothing to worry about. AJ was very accommodating with the time we needed him to walk our dog and he is flexible if we need to make last minute changes. He is very responsive too, which is great! We are so happy we found him and Benny our dog is too! :)

I went away for a week , come back to find that they lost my check, and they refused to walk my dog…read moreanymore. that's right!

Very happy with Happy Tails of Philly. We had to go out of town for a few days and needed to have…read moreour cats taken care of. Jaime did an absolutely terrific job of tending to our cats and texted us every day with how the cats were doing. She really bonded with them also, which was really nice. I would wholeheartedly recommend Happy Tails of Philly for anyone in need of a cat-sitter.

My first experience with happy tails was great! Jaime's sister watched my cat and she was very…read moreattentive and sent me daily updates with photos. The experience was 5 stars. My second experience was not nearly as great. I had a different sitter. She was late to the meet and greet because she mixed up appointments (not terrible, it happens), she didn't send me daily updates, so I got worried and had to ask my brother to reach out to her on two separate occasions which stressed me out. Lastly, she kept my house key for months. I emailed twice to ask for the key back and I didn't get a response to either email. I contacted Jaime and she was very prompt and got it resolved immediately. I love my pet like a family member, which makes me anxious when I have to leave her. If you're a person who doesn't need daily updates while away on vacation, you'd probably be fine with the second sitter. After that experience, I chose to work with a different company.

Monster Minders is the absolute BEST! All of our Minders have been kind and loving to our dog Pete…read more We know that our current Minder Everest is a STAR because Pete is always overjoyed to see him! We would stick with this company forever if we were staying in Philly. Monster Minders is easy to coordinate and schedule with, and has the benefit of multiple walkers so you're never stuck without a walk if someone calls out sick (an issue we've had with Rover). We know that when our walks are scheduled, they will absolutely happen and Pete will be taken care of according to all of our instructions. They are great communicators and 100% trustworthy.

Monster Minders is the best of the best- we couldn't recommend them (and our walker Britt) more…read more Our dog is not the easiest to walk, though we never had concerns with any of the Monster Minders crew, whether our regular walker or the folks who filled in when our primary walker was unavailable (which was extremely rare). Britt and all of the other walkers were incredibly kind and patient with our dog, and helped her through many low-stress, 20+ minute walks. We've worked with several other walking services in the past and none provide the peace of mind and reliability of Monster Minders.

I have used Philly Fit Dog to walk both my large dogs twice a day, 5x a week for about a 1 year now…read moreand I absolutely love and trust them, and there's nothing more important between a dog owner and the dog walker/sitter than trust! Let me summarize the main reasons why you should hire them. 1) They are VERY RESPONSIVE, there's nothing more frustrating than needing to make changes to your walk or book a walk for a last minute weekend and no one is responding. Whitney responds very fast and always does her best to fulfill your needs. She is very professional and has never let me down. 2) Walkers that pay attention and are attentive. I have had about three consistent walkers and they all follow the very specific long and detailed instructions I leave for my pups. Especially Bridget, she is wonderful and so caring with my dogs! 3) Petcheck technology, you can easily schedule/change, track the walk, view the walk report card, and see pictures from the walk. I also leave instructions and building codes on here, it's very easy to use and seems like Whitney checks it very often when you requests new walks. You can also leave notes for the walker that day, this is useful if there are minor changes or if you just need to leave a FYI for your walker. Let me tell you, I have gone through my share of crappy, inconsistent, dog walkers, and it can be very frustrating, but with Philly Fit Dog I can go to work with the peace of mind that my pups will be in good hands, and I can't say how big of a relief that has been. Thank you Philly Fit dog!!

I have used philly fit dog for the past 5 years for my Rottweiler. My pup had some challenges as a…read morepuppy and adult (lol) Philly fit dog and all their walkers met every challenge with me. I never worried that my dog wasn't with the best care when I wasn't home. I also used their overnight service and was very pleased with that as well. For anyone who needs dog walking/sitting in the city should contact them. Skully and I thank everyone from the Philly Fit Dog team.

Rittenhound has solved all of our problems with finding decent pet care in Philadelphia. We have…read moretried many independent dog walkers that were not reliable as well as many companies that did not prove to live up to our expectations. Rittenhound is not only have a great dog walking/pet sitting business but they have one of the best businesses in the city, period. The owners are down to earth, responsible, organized people who take the time to treat each client and dog with individualized care. They assigned us a walker, Noah, who handles our two dogs with ease. He arrives on time, spends a 30 minute walk briskly walking the city and then takes the time to return to our house and spend another 10-15 minutes playing with the dogs. We pay for a 30 minute walk but our dogs get 45+ minutes of attention, easily. The company sends invoices via paypal which is a great and easy paperless option and they communicate (via e-mail) on a weekly basis about schedules. The walkers also leave detailed report cards after each walk that prove to be very informative and helpful. Overall, Rittenhound may have a high(er) price tag than the competitors but they are worth every penny.

Rittenhound is the best! Thanks so much to Lea and Evan for taking such amazing care of our babies…read morewhile we were away! Not only did they leave us a detailed and adorable report card, but sent us picture text messages everyday so we could see how happy the boys were at the dog park and at home! They've never been left home alone for that long before, and I was nervous at first. But the messages and updates were greatly appreciated and comforting. We came home to two very tired and content dogs. Reliable, affordable, and extremely friendly. We will definitely be referring Rittenhound to all of our doggie friends! Thanks again.

Been super happy with the level of care at doggie daycare. The staff love dogs and the business…read moretakes their work very seriously for the protection of all the dogs. My dog is super anxious and she has gotten to the point that she actually likes getting dropped off.

You guys really don't want new business do you?Or understand good customer service. I went to two…read moredifferent doors twice before I could even speak with somebody. I was noticed at the door closest to McLean Street and they pointed me to the back door. I rang the doorbell for daycare, and no one answered. So, I rang the doorbell for grooming, and someone finally buzzed me in and there I stand in the hallway with nobody and nothing around, not knowing what to do and getting attention from no one. I wanted to tour the facility and see about whether we wanted to use it or not for daycare. You have to send an email and schedule a meeting and greet with your dog I was finally told. But, I didn't even know if I wanted to board my dogs here until I got to look over the place, meet the staff, and assess on my own. The attendant told me that she thought I was there for grooming... And I asked her how she figured that while knowing nothing about me. Also while standing in a stairwell, I called the phone number and no one answered.I understand that the attendants are busy with the dogs... But, you need someone at a desk to greet and talk to visitors and also have a manager around. So, total fail all the way around... And we'll find another daycare facility.

Debbie was our pet sitter for several years. She was wonderful and provided excellent care for our…read morechameleons, geckos, cat and turtle. I cannot recommend her highly enough. The only reason we are not using her anymore is that we moved outside of the Philly area. The only note is that because Debbie is so good, she can book up over the holidays so make sure to plan ahead!

I love Debbie! She is responsive and extremely reliable. You can tell she absolutely loves all…read moreanimals. But really, if my two cats are alive and happy upon my return, I'm good. Oh and to add - she sends me pictures and updates of them while I'm away.