I had no issues. Everyone was welcomed that came in. My order went easy and the food was great. I kept hearing the manager organize his team. Everything was great for me. read more

We have been ordering pizza from here for years. Last night we wanted something goid quick and easy since we were getting ready for halloween. When picking up the pizza, I paid with a gift card 25 dollars and 20 in cash. My total amount was 43 and some change shown on app when placing the order. The guy taking my money told me the amount took money and didnt give me change or a receipt. When i asked about it he acted like he didnt k ow what i was talking about. When does your bill ever come out to 45 dollars even? Never. He ripped me off. That why he wouldnt provide a receipt. Very disappointed. In case anyone from papa johns actually reads this. My order was under Kara Q. And its wrong to steal money from your customers. read more

Definitely eat here often. Fresh, affordable, and made perfect. If not perfect, they will fix it:)

Well we have been ordering from here about once every other week! Although there have been horrible reviews previously that has never once been my experience! I have specialty needs due to gluten allergy and they have not let me down once! When you order extra cheese you get it! Everything including wings has been fresh and hot when delivered, not warm ...hot! This is so refreshing and I highly recommend you give them a chance! This particular store is the best Papa Johns I have ever ordered from, and I hope they start offering coupons on the gluten free pizza and hopefully start making in a med size or a large would be awesome! Keep up the great work! read more

I used to enjoy papa johns but I stopped going due to conflict of interests with their owner. I gave them another shot and realized I hadn't been missing much. I've had better frozen pizzas in my life. Location seemed dirty and I could visibly see the person preparing the pizzas rubbing his beard without gloves on. Disgusting. read more

Terrible pizza. There's something in the sauce that makes my stomach turn over. Soggy crust, supposedly fresh ingredients that just taste frozen. Blecch! read more

Went there a few Sundays ago. Two pizzas on a carry out order took over an hour and a half. Cook was singing a song about being the only line cook. Delivery orders were flying out the door though. Older lady with glasses always has a problem or cannot understand what you are saying. Won't be my problem anymore because I am never going back. Open up a new location in Abilene this one is a disaster!!! read more

Ordered from the Southside location last night. Pizza was not hot, undercooked, crust like cardboard. $45 in the trash. Never again.

We tried Papa John's when they first came to town. We got tired of their pizza really fast. Didn't eat there for years. Fast forward to today. Saw the $10 special on tv, so I called in. 45 minutes later, I remembered why we don't go here. I don't like their pizza. Pizza should make me go" damn that's good". But that's just me. They stay super busy, so there are lots of people that like them. I DO like the garlic sauce that comes with the pizza. Oh well, there are lots of other pizza places. See you there. read more

At this particular papa John's they handle cashier, phones, and food without washing hands in between. I saw the employee doing all of these at once during a busy time, idk if that's really an excuse to be unsanitary. Just thought I'd give anyone a fair warning. read more

I ordered a pan $11.00 pizza special in person on Sunday Super Bowl day at 3:30 PM, please note that the lady that took my order was most friendly, knowledgeable and prompt, she even brought it out to my car as I was waiting. The pizza was the best that I have ever had, many thanks to all especially the lady at the cashier register. Charles Slack read more

I ordered a pizza & went to pick up, the guy making pizza with flour on his hands ran my card & answered the phone then went back to making pizza. All with no gloves on his hands Pizza went n the trash. Never visiting here again. read more

Good pizza for the price. They are one of the few that dont squeeze you on a high delivery fee. Never had any problems with them!

Pizza from Papa John's is always A1. Im visiting from Boston and was worried to order from this location due to the low ratings in regards to service. But, I risked it knowing Papa John's pizza is awesome. Despite a busy night, the service was great! read more

This Papa John's has the WORST customer service and management. I have had issues with my order and delivery on multiple occasions. But more importantly, the rudeness of the staff and the management at this location is beyond belief! Even when I recently placed an order for pickup online, drove to the store to get the pizza rather than having it delivered, the staff members at the store were inconsiderate, unhelpful, and just down right rude in their actions and words. If the franchise was smart, they would come in and replace everyone that works there, including the management, with people who are well trained and value customer service. Papa John's definitely won't get any more of my business. read more

I have been ordering Papa John's Pizza for years. We live right by another Pizza place but seem to order Papa John's more than any other. They have delivered during ice and snow, without hesitation. Everyone who has delivered, from here has been extremely polite. Even tonight, the driver, Steven, politely waited while I searched to see the charge slip so I could right in a tip. It's pretty cold but he simply waited, politely. As I took the order and thanked him for waiting. He simply said 'Thank you." and gave me my order and stood for a moment to make certain I was good with the order, before walking away. Thank you Papa John's for always being on time and delicious. I've never even had an order wrong. read more

First time ordering here, got it for carryout. Super hot and fresh. No complaints! I always pick up my pizza...not worth it to me to pay delivery fees/tip. read more

I ordered a pizza well over an hour and a half ago. Still no pizza. The girl on the phone told me it was out for delivery. That has now been 20 minutes ago. I really do like their pizza. Hope the service is better next time. Still hungry.... read more

Ordered online which I admit is cool. However they messed up the order. And since it was superbowl sunday I was told they were WAY too busy to fix iteven though it was 2 hour before superbowl game time. So next time I will order from somewhere else just so I dont have to deal with rude managers and emplyeez. read more

One time i ordered a pizza for delivery and it said it would arrive in 2 hours.... Which is too long anyway, but i didnt get it til SIX HOURS LATER. Like... What are you doing? And when i refused to pay for the pizza because i went to eat elsewhere i was cussed out by the driver. I still tipped him originally, but after getting cussed out i asked for it back and he ran away. What. Why is everyome is abilene so rude lol read more

I've ordered Papa John's for a few years. Over the past few months I've noticed it has become much better. I've always loved the pizza, but now the pizza gets to my house much faster and the pizza just tastes better. Whatever has changed is awesome, keep up the good work. read more

I love papa johns pizza. The taste is very hard to match. And I know that bad service happens every now and then, but, just like I give good reviews, I also give bad reviews. So far tonight, I have been waiting an hour and a half for a pizza and breadsticks. The girl on the phone told me 15 minutes ago that it was out for delivery. This worries me a bit as I don't like cold pizza. I will still order from here, but only because it is the only one in town. I good the service gets better because I really do love their pizza read more