For the most part this location has done well. There were a few times even after hung notiftrd that our pizza was ready, it was not or was not hot when we got it. Kind of disappointing but it's take out. read more

My order was ready in less than 15 minutes after I submitted it online. Great customer service and the pizza tasted good!

I'm from out of state and I usually refer to yelp for good reviews. But I notice out here people don't make as many reviews than California. So here's mine.. I previously read that someone had a bad experience with thin crust pizza. But tonight I picked up my order and I was satisfied by my custom large thin crust pizza. Who ever made it, cooked it with care! I also ordered the Parmesan chicken pizza bites, although it wasn't exactly what I envisioned and it had too much cheese, not enough chicken. The meal was still enjoyable and good service at the cashier. read more

Papa Johns Pizza - Parmesan chicken bite - Pizza Near Me - Garland, Texas

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This review is for delivery since I've yet to go to the establishment for carry out or anything. The pizza arrived here warm (not burn your mouth hot), got here extremely timely - super fast! Also exactly what I ordered. The crust needed some flavor but I dipped it in the garlic sauce and it was nice. Very good and fast pizza for a night when you don't wanna cook. I'll definitely order from here again if the service and quality is the same. Only thing is I wish they sliced it a bit better so the pieces came apart evenly. 4.5/5 will order from here again! read more

Papa Johns Pizza - Cheese stuffed crust half mushroom half chicken with Buffalo sauce - Pizza Near Me - Garland, Texas

Food and service has improved since the last time I've been here Prices still high but they have discounts online. Hard to find in the shopping center when parking lot is full I recommend trying it out if you're in the area read more

This is my second and updated review of this location. I have noticed that there is new management at this place since my last review. The new manager really seems to have turned this place around. Orders now seem to always be ready as promised. And made as ordered. Refer to the pics I've attached. The large is thin with light cheese and extra sauce. You can see the differences between the pizzas. We now use this location At least 1 time per week. Before I would tell you to stay away but now they have two thumbs up and I recommend that you give them a shot. read more

Papa Johns Pizza - Pizza Near Me - Garland, Texas

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Saw an employee smoking in the kitchen when I was waiting to pick up my food, not sure what kind of store y'all running here but doesn't look good that i saw that happen read more

The pizza arrived in a timely manner. However, the delivery person stood right beside the bell we have in lobby to get staff assistance and yelled extremely loud in our office "Hello." He was heard by clients on video conference calls on the other side of the office. read more

Papa Johns Pizza - Mushroom Pizza - Pizza Near Me - Garland, Texas

We ordered online for carry out so it was quick and the pizza was very hot when we got there. The cashier was friendly and we were in and out. So we tried the new pan pizza and it tasted just like the newer crust for Pizza Hut just not as good. I like the regular crust for Papa Johns so I'd definitely stick with that the next time I order. The pizza was not god to me at all, although it was fresh and hot it had no flavor and there were so many onions. I'm usually all over Papa Johns but this was my least favorite experience. I would have loved it if it didn't have so many onions and had the traditional crust. Avoid the pan at all costs. read more

Papa Johns Pizza - Pan pizza- Mediterranean with pepperoni - Pizza Near Me - Garland, Texas

After a couple of botched orders, they offered a free pizza which was correct and made to my order, Alex who took my order over the phone was professional and on the spot! read more

Ordered a pizza last night. Never got it. Called them no one answered the phone. Was stuck listening to the same automated voice for about 30 minutes. Called again this morning still no answer. Really crappy service. read more

Worst pizza experience ever, my pizza was totally soaked in garlic sauce, pizza was soaked in garlic sauce and in edible.......... days later, no refund. I will never order pizza from here again........ it was horrible, and the general manager will leave you on hold forever....... don't waste your money there. I have pics , and one of my fellow managers asked if I got it out of a dumpster when I posted pics on WhatsApp read more

No complaints here, as a former PJ Employee! My order was correct, and on time. Love their points rewards system way more than Dominos rewards. I ordered a Medium Works w/ half banana peppers, a large meats, and free cheesestix with my papas points. It was perfect. Driver had parmesan and red pepper already for me, didn't have to ask. I will certainly order again! (Writing this as I munch on left over pizza) read more

Ordered pizza from here, mid day on a weekday. 85-95 min delivery time????? What the heck? Had I known that, I would have gone else where.

The worst papa johns ever! They have no customer service skills what so ever. Manager was no help! Wants to charge $20 bucks for a "specialty" pizza that I have never paid that much before and told them to look at my previous orders and tells me they can find it!? Really? I will never again go here! read more

Must be new management because they are very pleasant, quick and accommodating! I've picked up every time but I Recommend for sure!

If you order light sauce, they will still sop the pie with what tastes like ketchup. I'm giving two stars for service, as they have the most polite drivers. But a pizza overloaded with "ketchup " and undermined with a dearth of ingredients is not your best choice. Too many options out there. read more

Papa John's Store #4497 2376 Lavon Dr Garland,TX 75040 (972)244-4900 WORST LOCATION EVER! Ive already filed a 2nd separate complaint in regards to a hair in the crust and the employee tells me they have gotten calls about that (that it is the supplier's fault). So I get 2 free pizzas.The following week I ordered one of the free ones and It was just fine. I BUY one today "Your Papa John's Online Order Confirmation 428831929 / Delivery" and its a split pizza. HALF is correct. HALF.Half sausage/pineapple and the other half should have been double pepproni. So you're going to give me ANOTHER free one, so I ask it to be sent now. Your location is going to charge ME another delivery fee?!!! Really? Already filed another complaint. I will use up my "free" pizzas and NEVER buy from you again EDITED TO ADD: I got a call yesterday from the franchise owner ((i assume. or someone above the managers). They of course apologized and said they will talk to the managers about not charging a delivery fee on their mistake. So I called in and ordered my usual and the "free/ no fee" pizza was made and delivered within 30 mins! The cheese was still soft! I was happy. But I won't hold my breath of it always being that way. read more