Ordered a Large Works pizza at 6:38pm for delivery at Home2Suites. Door Dash is used for delivery and calls saying they picked my pizza up at 7:13 and are on a dirt road looking for my hotel. I cancelled my order at 8:40, 2 hours after ordering. Then door dash driver knocks on my room door at 9:03 pm. WTF?? And don't overlook this places health dept score of 75!!! Wish I'd noticed before wasting 2 hours of my life waiting on my order!! Avoid Papa John's at all cost! read more

The pizza was good and very hot. Ordered delivered so was not in the restaurant. But a lot can be said for delivery that was this good and hot read more

The past 10 or so times I've gotten papa John's in Hinesville, the pizza is always extremely overcooked and inedible. The one in Jesup never misses. Hinesville could certainly use some lessons. read more

Papa Johns Pizza - Cheese Pizza - Pizza Near Me - Hinesville, Georgia

It was a long wait, which they apologized for and explained they're short on delivery drivers. Okay, no worries... but when I finally get my food only to find someone's red hair on it I become absolutely livid! That's so disgusting and completely unacceptable! Hair nets are a thing, js Just wanted to add, I called to clear them know and ask if they use hair nets... and of course they do not. I asked if they would start to since this is a problem and they said no. GROSS. read more

Papa Johns Pizza - Red hair on our food - Pizza Near Me - Hinesville, Georgia

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This is the second time Papa John's did not get this correct. Last time I ordered the Buffalo chicken Papadia. The last time there was some chicken on it and but no Buffalo sauce. This time today, there was Buffalo sauce but NO chicken see attached picture. The quality of this pizza place it going down. read more

Papa Johns Pizza - NO chicken on this Papadia - Pizza Near Me - Hinesville, Georgia

Burnt, dry, and hard. Nothing cheesy about the TUSCAN SIX CHEESE STICKS. You should just buy the frozen cheese sticks for better quality.

We ordered to go pick up. First time trying Papa John's Pizza. Not a fan their Marinara sauce is a little too sweet but their crust is really good. read more

Papa Johns Pizza - a pizza in a box - Pizza Near Me - Hinesville, Georgia

Papa Johns Hinesville GA location next to Kruger. The front lady at the register her name is Crystal acts like she hates been there and that Attitude she reflects on the customers that come in. I been there 3 times for pick up the 1st time I thought she was just having a bad day 2nd time same attitude 3rd time even with me giving her a tip she didn't deserve she still had same "I hate it here don't ask me questions " attitude Something most be done about this, Theres no good excuse for having a permanent attitude towards customers read more

1star only cause I have to leave one. This location in Hinesville, GA is less than 5 miles from my house, Dominos which is further down the road delivers here. Now when calling papa John's it goes to a call center not even located here in the Hinesville, GA area. Just on Monday a house around the corner had a delivery; but today when I called and gave the lady my info she stated I'm out of their delivery area; again how can that be when a house on my street just had a delivery. Papa John's needs to get their things together over there. Glad you all don't deliver here pizza is substandard anyway. read more

It took over an hour to get our order. When it arrived the driver was missing our pizza. He said he would run back to the store and be right back with it. After waiting another hour we called the store and they said the driver had not returned back to the store yet but that they would send it out as soon as he got back. After waiting another 50 minutes we called again. They said he was on his way with it. They did say they would refund the pizza. I stated we didn't want to eat a 3 hour old pizza. Jessica stated if we wanted a fresh pizza it would be a long time before they could get it to us. I asked for a corporate number and the "manager" Jessica said she did not know it but that I could probably look it up. I asked how to get in contact with the owner and again she said she couldn't give me the information. There customer service is very lacking. I can not believe they thought it would be acceptable to serve a customer 3 hour old pizza. read more

This is our second time ordering from papa Johns the first time our pizza was missing a topping. This last time, because after this mess it will definitely be the last time we order from this location, the pizza came looking like it went on a roller coaster before arriving at our door. Not to mention it took TWO hours to be delivered. CAUTION!!! Before taking your pizza take a look at it to make sure it's what you ordered and didn't get into a car accident. This is terrible service. This location needs to get it together!!! read more

Might be faster to grow harvest then make your own pizza. Don't order on fridays or Saturday's wait time exceeds 100 mins. Maybe pick up in store but if you can't keep up with delivery then hire more people or stop accepting orders you can't fill in a timely manner. Will update as soon as I actually get my order.... read more

This Papa John's is a hit or miss usually a miss. I've ordered online several times still to be disappointed in the end. Ordered toppings which wasn't followed, "Well Done" ending up being doughy and barely baked at all. It seems as though whatever you order we aren't going to follow the order just because we can and really don't care. I guess you have to know people that work there to get your pizza the way you want it. Not to mention premium price.. read more

Everytime I order here they find a new way to fuck up my pizza. If it's not burnt they punch the shit out of it and send it out.

I just had the most horrible interaction with the manager of the Papa John's in Hinesville, GA 533 W. Oglethorpe Hwy, 29 Jul @12:30. This Lady, since she wouldn't let her worker give me her name on my 3rd call, was absolutely rude and unprofessional from the get go. She didn't want to hear anything I had to say or cared about what I needed - she hung up on. me. So I called back - she got the same energy-Then she nastily refused to serve me and hung up on me again because I said "I still want f-ing pizza today." I didn't curse at her or called her outside her name. So I called back again- they placed me on hold for a minute then one of the workers answered finally- much more respectable - but you can hear in the background talking a whole lot mess..we not serving her, we not delivering to her, and we doing nothing for her the entire time I was on the phone...I just wanted her name - she don't have to worry about me ever coming to that Papa John's - I don't trust her to do or make anything for me. But I do work on Fort Stewart / I am retired military and I'm going to tell anyone that ask me anything about Pizza - "To avoid that place". As a past restaurant owner and past manager at fast foods -that was a horrible experience and a bad example to the workers. It's sad because I prefer PJ'S pizza to Pizza Hut and Dominos since I lived in South Carolina- and this was my first experience in Georgia. No thank you - I'm good. read more

I am done with papa johns I order at least once a week for my kids and the pizza has been getting worse tonight it was cold and I ordered extra cheese and light sauce and definitely just a regular pizza and I paid extra I went to make a complaint on the papa johns feed back and of course it's not working! I always order 4 or more pizzas so done with Hinesville restaurants read more

I LOVE Papa John's pizza!! BUT... It takes FOREVER for Papa John's to deliver your pizza, you're better off picking it up yourself. NO CUSTOMER SERVICE, the employees are RUDE!! read more

The Good: The food from this location had always been fresh and hot. The deliveries have come before the estimated delivery time. The delivery drivers have all been very polite. The Bad: My delivery order has not been correct even once from this location. The Ugly: When I called to ask for a refund of a small item that was not correct (but was the whole reason I chose to order from this establishment), the attitude of the lady who was supposed to help resolve my issue was horrible. The Verdict: I will no longer order from this location. read more

screwed up my order paid for stuff crust with peperon meat lovers and didn't add peperon inside the crust second time this has happened left a tip prior to item being delivered shits getting old read more

HORRIBLE customer service. Completely messed up our order, didn't give us one of the pizzas we ordered then tried to blame us for their mistake. I'd rather spend my money elsewhere than here. Absolutely horrendous. read more

The pizza we ordered was awesome and a pretty good deal too. After eating it I did not feel sick or stuffed. But more a good feeling. This cannot be said for pizza hut or little ceasers. Pizza hut told us they ran out of stuffed crust....... Lol seriously. I mean roll some dough and make more lol. I guess pizza hut is all one step cooking now. Screw them. Papa Johns is the best!!! read more

Papa Johns Pizza - Code for $5 off madden. 12 at origin.com - Pizza Near Me - Hinesville, Georgia

Worst papa johns you can order from. The manager was rude after I asked why my order was 45 minutes late. If I could give zero stars I would. read more

Ordered online for delivery, pizza came fast but it was very burnt. Never again! I understand that it was Friday night, but I would have rather wait to have good pizza that to have burnt pizza! read more

DELIVERY ISSUES I've ordered 1.30 h ago I'm still waiting ,when I called the employee told me he doesn't know should be on the way !!! What a joke !! read more

The pizza is great but the customer service could definitively use lots of work. I went there and ordered pizza and politely asked for parmesan cheese and the MANAGER there denied me the parmesan cheese and said that i had to pay for it and once i questioned her about it she began to argue with me and I eventually left as an unhappy customer. I will not be returning; I was dealt with very poorly. read more

Ordered in store, was told it would be about 15-20 min. Told the cashier I would wait in the car because the store front was tiny and I didn't want to croud the room. The cashier took my phone number. Thirty minutes later I re-entered the store to see if my pizza was done. It had been sitting there a while. By the time I got it home it was cold. Why did they take my number if they weren't going to call me when the food was ready? read more

Papa Johns oh how I wish you delivered to Fleming. That being said, I'm more than happy to hop into Hinesville and pick up a hot and fresh pizza. I've always gotten great service from this Papa John's. It's located next to Kroger. It's easy to find a parking spot. Their soft drinks are usually very cold. Go Big Papa ! read more

Called in for pick up arrived at the store somehow bacon cheesticks are missing from the order...... so now I have to wait and let me other pizza get colder whil,e they make a new cheese stick......I'm very dissappointed in this store today read more

We are papa johns frequent flyers. The pizza is always delivered in a good amount of time and it stays hot! They delivered the wrong order one time and without us even having to call the delivery guy came back, apologized, and gave us the correct order. read more

Great service! We ordered two medium pizzas that were almost an hour late so when we called to see when our order would arrive they said there was a mix up and delivered us the pizzas for free! Not even 30 minutes later the pizzas came hot and the cheese was still melty. I'm very satisfied with the way they handled it, we may have waited 2 hours but who cares when it's free? read more

I ordered my order thru the App and after an hour I decided to call the store to see when my good was going to be delivered. When they answered they immediately said "Papa John's, could you please hold" and within milliseconds they put me on hold with me giving them answer. Then I waited on hold for a good 10 mins until I decided to hang up and call back. When I called they tried to put me on hold but I immediately told them I was put in hold and I just want to know the status on my delivery. The employee said it should be on the way. I asked if it had left the store but he said yes it had just left without checking. After that I waited another 20-30 minutes until the delivery driver came to my door. read more

i ordered wings and by the time i showed up to pick them up they were ready for me. that was very surprising since i ordered them online about 5 minutes before. i live close to the hinesville location and it was almost 10pm. so there was almost no traffic. i actually was behind a papa johns delivery driver most of the way there. in any event, i walked in and was told they wings were just put in the box. i paid and left. they were for my wife. but, i had a couple. it was a total let down like their pizza. the wings were like they were barely cooked at a factory and flash reheated in the oven and then tossed in weak sauce. they were ordered as buffalo wings flavor. the consistancy was fatty, sort of chewy skin and slightly above luke warm. they cool like that when they are frozen, then heated quickly and not long enough to reach the bone. where the bone is basically still frozen and cools the meat from the inside out. causing it to cool quicker than intended. the sauce was not really spicy either. if you buy farm johns frozen buffalo wings flavored wings. those are spicy. so, after trying papa johns pizza back in southern california, where im from and their wings out here. i will never buy anything from papa johns again. their food isnt cooked good enough and sauce has no real flavor. the pizza sauce tastes like they open a can of generic plain spaghetti sauce and apply it to the crust. it needs italian seasoning, powdered garlic, powdered onion, and olive oil. that will tune it up and give it a bold italian flavor. the wings need to be deep fried to make them a little crispy and then tossed in a sauce with a few drops of ghost pepper sauce. that will make the wings more like spicy buffalo style. what im saying is get someone in there that has taste buds and can make flavorful food. or your sales will keep dwindling. read more

Ordered from there twice in the past month. Both times pizza was excellent and delivery service was polite and prompt.

First let me say The young lady that answer the call was so pleasant. But when I got my order the wings were burnt black and I did not get the sauce I paid for. When I called to complain I spoke to the manager and was told I would have to wait for an hour and when I asked if I would be compensated for their error was told no unless I paid for it. My point is it's is there fault my family will now have to wait an additional hour and they cannot even apologize. Heck McDonald's even offers you a free drink or a pie. read more

Over an hour for delivery, & they're like 10 minutes down the road, holy moly this is insane!! It should not take this long for ONE pepperoni pizza, if I order again I'm not tipping. This is ridiculous. FIX IT! I see the SAME review from 2 years ago! read more

Worst service ever. Normally get delivery and have no issues with the drivers, but picked up the other day and nothing but rudeness. I asked to speak to a manager and one of them had other employees grabbing and touching all over her, I was in shock I had my children with me and these employees are touching all over a "so called" manager. When I asked to speak to someone else and she claimed to be a manager, a heavy set white girl and she smelled something horrible read more