They forgot something as they always do, and they almost forgot something else. We had to ask him…read moreabout it. I'll probably just go elsewhere from now on.

I hadn't been in for a while and with the storm coming I figured I'd give it a try. When I walked…read morein, two young women were behind the counter chatting. There were only two customers seated and no one waiting in line. One of them pointed to the kiosk and told me to use that, adding that if I had questions I could come back to the counter for help. I replied, "No thank you, that's not polite to ask of me," and I walked out. If this is the new service protocol, then I'm done with fast food. Kids don't want to work and worse they don't realize this new self service portal revolution will eliminate a lot of opportunity and jobs, not to mention the Restaraunt experience.

Was my new favorite place. In the past several weeks there…read morehas been a noticeable reduction in the portions. Pretty much got a taste of Roast Beef today on my lettuce and bread sandwich. The return value just reached the "let's try other options" level.

Food is good but why do I order online 15 minutes ahead and have the wait an additional 25 minutes…read morelonger while walk in customers get served in 10 minutes. Will not be back.

Served me a raw big arch tonight. Tried to call but phone is off the hook.i ate a quarter of it…read morebefore realizing it.

I am writing to formally express my dissatisfaction with the service I received at your Lillington,…read moreNC location on 102 Cornelius Dr. This incident occurred on June 21, following a pre-scheduled order I placed on June 19 for a prayer breakfast intended to celebrate the fathers and men of our church. Upon arriving at the restaurant at 8:30 AM to pick up my order, I was initially greeted politely by one of your team members. However, the situation quickly deteriorated when I was informed that no order was on file under the church's name, despite my prior payment and confirmation. The team member could not find any record, and it took considerable time for this to be addressed. Throughout the ordeal, I faced continuous delays and excuses regarding the preparation of the order. At 8:53 AM, only part of the order was handed over, but it was clear that important items--including coffee and condiments--were missing. When I pointed this out, the team member expressed surprise, indicating that they were unaware such items had been included. During this time, I noticed other customers leaving in frustration due to similar problems with order accuracy and wait times. Despite these evident issues, the manager failed to step in promptly to provide any form of service recovery. Instead, I overheard the manager describing me as an "angry customer" to staff members, an inaccurate characterization given that neither I nor my companion raised our voices or behaved disrespectfully. When I addressed this with the manager, I requested that she correct her language, explaining that we were frustrated--not angry--due to the failure to have the order ready at the promised time. The manager then attributed the issue to incorrect order timing or date information but declined to accept responsibility or offer a meaningful apology. Furthermore, the manager's detailed explanation of coffee preparation was unwelcome; as a paying customer, I expect to receive the items I purchased without unnecessary commentary. The coffee we eventually received was delivered in wet boxes with difficult-to-open spouts, further compounding our disappointment. To make matters worse, upon arrival at the church, we found that packaging was mislabeled, requiring us to open every wrapper to confirm the contents, causing significant inconvenience during the event. This experience was not only disappointing but also unacceptable for an establishment of McDonald's stature. It has caused me to decide against returning to this particular location in the future. I hope this feedback is taken seriously, and I encourage your team to review their procedures to prevent similar issues from recurring. Pat

I go to this Chick-fil-A before work occasionally in the morning to treat myself. I'm not a college…read morestudent and have to be at work at 8 AM. Every single time I have come in here, I order my food and watch as the girls prepping food in the back ignore the sound of an order, they will continue taking their time and will not come out to put two items in a bag. I have been late to work almost every time I take the risk of coming to this Chick-fil-A. Today was almost to the point where I wanted to just come around the counter and put my food in a bag because it sits right there on the warmer.

Terrible experience. I've work at Chik-fil-A for 2 years now, and this does not represent what…read more Chik-fil-A is and the management does not look like they care about it either. And it felt uncomfortable.

service is amazing. the cook always brung the food to my table. it was very hot a fresh. the…read moreportion sizes for one person was huge. I got the Texas quesadilla with only shrimp w/rice & beans, may daughter had the same, and my husband had nachos and quesadilla. the waitress Olivia is very very sweet as well and don't get me started on the margarita I had smh to die for . This is my now favorite spot in the area

For a local spot, TO was really delicious and the dine in experience was great! Wait staff was very…read morehelpful and gave great suggestions on sauce combos. The interior was warm and inviting, and made for a fun environment to dine in. We ordered the birria ramen and the Texas ACP. The ramen was a bit mild in flavor, but the Texas ACP had all the right proteins and lots of flavor! Definitely a fav for me in the future! Hubby and I both got margaritas on ice, and were delicious! The right ratio of fruity, ice, alcohol and salt! 7/10 - place can get very busy during peak hours, so plan ahead!

The interior is clean, and the staff is friendly and helpful. Also, I was impressed that the…read morebathrooms were well kept and clean. Honestly, those are the factors that are keeping my review from being a one star, because their food was really bad, even by fast food standards. I got my food. We have a mobile order and my fries were cold, the batter on the onion rings wasn't fully cooked, and my impossible whopper was fine I suppose, but definitely not anything to write home about. A member of my party got a chicken sandwich and even though we had to wait a while for it, it tasted to hurt like it had been sitting for hours. Overall, definitely not our best fast food experience. However, if you need a decent place to pop into on a road trip for some drinks and to use the restroom, I'd recommend this spot for that.

I haven't eaten at a Burger King and probably 15 years. But I saw an ad for a bourbon barbecue…read morebacon Whopper that looked good so I figured I would give them another chance. Regretting that decision! The burger looked absolutely nothing like the advertisement, and tasted like crap. The fries were cold and dry. I can see why Burger King is struggling, 20 some years ago Burger King used to be good, no more!

This store was very clean, delivered excellent service and makes wonderfully fresh and delicious…read moresausage biscuits! This is the quality that Bojangles fans love and expect. Zero disappointments here!

It would be nice for the cashiers to say Hello and Welcome. It would also be nice if the staff…read moredidn't act like you are bothering them, when you are just ordering your food. The dining room needed attending. The ladies room smelled of sewage. My sandwhich was delucious, my fries barely had seasoning, you have to ask for more and were not hot just warm.

Service here stinks. That is unless you are picking up at the drive thru or at the counter. Dine is…read morea joke. Seated for 20 minutes before waited on. Then no menu offered. I realize there is a digital menu, but makes you feel like to go orders are all that matters. If you're looking for dine in, I wouldn't recommend it.

Salas bar fresh and the pizza has the classic golden flakey crisp that we all remember.read more