TLDR Great selection, fantastic prices, and exceptional service--highly recommend!…read more This jewelry store is a true hidden gem! I felt welcomed the moment I walked in. The staff is so knowledgeable, taking time to understand what I was looking for and offering helpful suggestions without being pushy. They have a huge selection, with pieces for all styles and budgets. One of the best things about this store is the prices! I was amazed at the quality and beauty of the jewelry at such reasonable prices. You really get incredible value here without sacrificing style or quality. If you're looking for high-quality jewelry, fantastic prices, and customer service that truly cares, this is the place to go!

I brought engagement ring for cleaning. The jeweler told me I needed new tips and prong I don't…read morewanna send them a picture of my ring. Should I send a picture on it before I lose the diamond. they fixed and ring like it was brand new. I highly recommend this jeweler..

Very quick and helpful service for a shoe emergency! Would recommend for anyone in a pinch!read more

The guy who answers the phone is very rude! I will not becoming here to get my items repaired.read more

I have recently purchased two gold rings and a gold bracelet from Unicon. One of the rings was…read morecustom made. All three items are magnificent. I couldn't be happier with these purchase. This is the only jewelry store I would shop at.

I went to the store to have a small repair the owner herself denise helped me she was so kind and…read morethe store was so welcoming she fixed it in a dash herself.very kind and the store had beautiful quality items.thank you denise your a doll i give you 10 stars:)

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

Jocelyn !!!! What can i say except I am so grateful she answered the Phone; I was in New York for…read moreChristmas and completing some last minute shopping with my 19-year-old Granddaughter, we brought a ring and was provided some misinformation. After speaking with 2 Stores and Customer service. Jocelyn, Listened to my issue,and resolved it with no hesitation. My Granddaughter, needs the ring we brought resized, she lives in The Bronx and I live in North Carolina. However now my Granddaughter can go into any Kay store and get the assistance she needed. We need more Jocelyn's in this world. I am singing her praises!!!! If you go to Green Acres Mall look for Jocelyn she will help you

Extremely poor communication! Took a watch for service 4/27 never received any updates.I called on…read more5/27 for them to tell me they didn't have the part. A simple crown replacement!!!

The customer service was amazing! I needed a repair and the staff was very considerate and handles…read moreevery piece of jewelry with care. I will definitely be returning.

Walked in to fix my son's chain and Artur was very helpful. He welded the chain within a few…read moreminutes and then took a few links out of my watch. His prices were very reasonable and everything was done in a timely manner. I really appreciated it

I have been a patron of this business for many years and I can't say enough good things about it…read more Andy and the staff are great at helping you to find exactly what you're looking for whether it's a piece for yourself or a special gift. The pieces are very unique and really beautiful and the prices are reasonable. In addition, Andy has made several custom pieces for me through the years and they all came out perfectly. The customer service here is absolutely top shelf! I highly recommend this business.

Amazing Jewelry store! The owner and staff go above and beyond to help you offering you their…read moreundivided attention. Great selection and reasonable pricing. Highly recommend

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I am deeply disappointed in the craftsmanship and the customer service at QuickJewelryRepairs.com…read more In March 2023, I paid $60 to have my platinum wedding band resized down. Within a year, the structural integrity of the work failed: the seam where the ring was cut is now visibly open and physically sharp to the touch. This is a clear case of improper fusing or the use of inferior solder--platinum should be seamlessly welded, not left with a failing joint. When I reached out to resolve this, they admitted the repair would cost over $500 and offered a measly 15% discount. It is predatory to charge $60 to remove a piece of my platinum, then demand over $500 to fix a seam that shouldn't have failed in the first place. I expected this company to stand behind their benchwork, but instead, they are trying to profit off their own technical error. I no longer trust them with my jewelry and suggest others look elsewhere for quality platinum work.

Found OKG Jewelers on Instagram while looking for a local jeweler to set some diamonds into…read moreearrings for me and I'm really glad I did. Super friendly, great pricing, and really quality work. They have a lot of really nice stuff and make the whole process easy with zero pressure. Gary was awesome too -- you can tell he genuinely loves what he does and honestly makes me want to become a jeweler lol. Highly recommend anyone looking for jewelry, custom work, or repairs to check them out. They even sent me a thank you card! I'll definitely be back.

Amazing service w exceptional person attention to details in getting my family a professional…read moreJewelry appraisal, resize my wedding band when it got a little snug and replaced batteries on expensive watched.