Trouble at OLD GLORY (820 Hershey Ave, Lancaster, PA 17603)…read more I never write anything, good or bad, about businesses but this interaction(s) with Old Glory was so troubling. Please take your time when deciding to allow OLD GLORY to work on your motorcycle instead of a local accredited motorcycle dealership. On or about April 15, 2022, I went to Old Glory because I needed to have a state inspection completed on my 2001 Kawasaki Vulcan Nomad (8,500 miles). I picked this location because it is extremely close to my residence, and I wanted to support local business. My first interaction went well. I was advised that I had dry rot on my front tire and that I needed it replaced. They placed an order for the tire, I paid for it, and the inspection totaling $419.00. On my way home, I had trouble maintaining speed. My RPMs were high, when I applied the throttle, but I had very limited speed. I turned around and drove it back to OLD GLORY. I have no knowledge of mechanics or motorcycles. I explained to the owner and his son (mechanic) about the issues. I also called the Kawasaki Dealership to ask about these issues. They said that it may be the hydraulics for the clutch and the worst case scenario, it would be the clutch itself. Kawasaki could not schedule me for several weeks and thus I unfortunately stayed with OLD GLORY. OLD GLORY pulled on the clutch several times and noted that it could not be the hydraulics that it must be the clutch. OLD GLORY wrote me an estimate: Gasket: $17.97; Clutch Kit:$100.63; Oil Filter: $30; Plugs: $40; 5 hours of labor: $425; Haze-mat: $15 = $642.02. I decided to order the tire online and save $200 and thus used my initial payment of $419 toward the $642.02 estimate. OLD GLORY advised me that there was a back order on the part so it could be a few weeks. SO FAR, SO GOOD On April 19, 2022, Revzilla, shipped my ordered tire to OLD GLORY and I confirmed that with OLD GLORY. In May 2022, I heard nothing. Communications between myself and OLD GLORY were always initiated by me. I would ask on several occasions throughout May and June 2022 if OLD GLORY had an ETA on the clutch kit. I also inquired if OLD GLORY had researched any other company or local dealer for the part. Every answer was that no one could obtain this part and that they have done their due diligence and were unable to secure the part. By the middle of June 2022, I decided to contact OLD GLORY and advise them that I would reach out to local dealerships for the clutch kit. My first call was to Don's Kawasaki Dealership, Hallam, Pennsylvania who advised me that they could send OLD GLORY the part within a week. I reached out to OLD GLORY and advised them that Don's would reach out to them. On June 1, 2022, I was contacted by OLD GLORY and told that my Nomad was fixed and ready to be picked up. Remember, the estimate was $680.54......the clerk never looked at me and slide me the bill.......$1079.47: Breakdown: Gasket: $17.39; Clutch Kit: $298.53; Oil: $50; Labor (10 hours): 595.00; Hazmat: $15; Safety sticker: $33.96 + $9.00. I was floored, an estimate is usually close, but $400 and waited for 3 months and I found the part........Considering the motorcycle is worth under $3,000, I was disturbed and inquired as to why I was not contacted about this sizable increase in price. I was told they did not know how long it would be until they had finished. OLD GLORY noted that it took a long time getting the exhaust and other parts off the motorcycle. OLD GLORY stated they did not realize how many parts they would need to remove to access the clutch area. Maybe things are different when you take a car in to get work done but it is my understand that to fix X there is a formula Y that will give you a good estimate which leads to a final price. I exclaimed, take the parts out, I do not want to pay for something that I was not consulted on and a price that was more than a 1/3 of the vehicle. In the end, OLD GLORY kindly removed 2 hours of labor and away I went. The story is over correct?? A day later, I noticed that there was dry rot on my front tire....was it not replaced?......I have a sticker saying it was safe to ride.....so I checked the receipt, no tire change. On July 22, 2022, I contacted OLD GLORY via email and inquired as to the front tire. I advised them via email that I was told the tire was replaced, by the mechanic when I spoke to him in May. I asked OLD GLORY to call me. On July 23, 2022, I was advised by OLD GLORY via email that the front tire rot was border line and that they only recommended replacement. OLD GLORY proceeded to tell me that should I want a tire they could place an order for me. On the same date, I replied to OLD GLORY that they received the tire. I advised that the tire was delivered to OLD GLORY in April 2022 and that the mechanic advised me in May 2022 that he placed the tire on the motorcycle. The mechanic even stated that it look

This company will advertise a motorcycle they do not have on the internet. When you use their site…read moreto see to if the motorcycle is still available, the most you'll get is an email asking you to call them. It's called bait and switch.

I only been to them twice and I have to say they are really great to work with, friendly and…read morehonest. Its nice to go to a place that you are made comfortable talking to. Some places just make you feel you have no idea what you are talking about or they are above you. Great pricing. again thanks to them for a job well done.

From the owner: Keep your two or four wheeled ride in top condition with services for any make or model, ensuring…read moreevery journey is smooth.

I had a great experience buying my used Yamaha YZ250 from Jaeden Akinin. I called ahead to ask…read moreabout the bike, and when I arrived, it was already pulled out and ready for me to look at. They gave me all the time I needed to look it over, start it up, and make sure everything was right before buying. The paperwork was quick and easy because everything was prepared ahead of time. Everyone was friendly and professional. I also forgot to bring tie-down straps for my ramps, and they were kind enough to give me some and even helped me get the bike strapped down for the trip home. The bike was in great shape, exactly as described, and I'm very happy with both the bike and the deal I got. Overall, it was a clean, comfortable dealership with excellent customer service. Jaeden went above and beyond to make the buying experience easy, and I would definitely recommend him to anyone looking to buy a new or used powersports vehicle.

For motorcycle work, never bought a car there. Personable staff, great work done to my bike.read more

Wnger , Is always helpful, knowledgeable, friendly and definitely willing to help ya get back on…read morethe road when your bikes down and out , for as cheap as possible. Solid Dude Recommend

From the owner: At Wenger's Cycle Works, we specialize exclusively in repairs, maintenance, and custom builds for…read moreAmerican V-Twin motorcycles—including iconic brands like Harley-Davidson and Indian. Our skilled technicians handle everything from routine oil changes and tune-ups to complex engine overhauls and big-horsepower performance upgrades. If you break it, we can fix it; if you can dream it, we can build it—no project is too ambitious or too small. Please note: We work solely on American V-Twin engines and do not service metric motorcycles. Trust us with your ride and experience expert craftsmanship, personalized service, and a true passion for American bikes.

Great people, great customer service and highly skilled I…read morehad them work on my Road King and tune!

I needed a motorcycle tire mounted so I called to make an appointment... it turns out they (not…read moreonly had a tire for my bike in stock) but was able to mount it that very same day! Super fair pricing & expert service as well. 5 stars all the way.

They are the cheapest with their labor rates I also love to support a shop that's a small business…read more The owner is always working hard and will accommodate anyone if pick up if after closing. He even works on the weekends if you need your vehicle right away.

We stop at all of the area Harley stores to check them out and get a T shirt when on vacation. The…read moreemployees were super friendly and very pleasant. Large choice of clothing and bikes.

Never had an issue with their service from oil change to speakers getting fixed. Only issue I have…read moreis Harley's insistence on using cheap t-shirts to print on. T-shirt quality is the worse they fade after one wash most times.

This place is the proverbial needle in a haystack. It's the great white buffalo of motorcycle…read moreshops. Small, tucked in a corner, hard to find, outdated website, not a lot of products or showroom space... yet, some of the best service and customer service ever. These guys are all motorcycle mechanics, and they're all easy to talk too. It's the kind of shop where if they make a mistake they'd be the first to tell you and make things right. Totally comfortable taking any motorcycle here. There were no issues with the tire change; they even cleaned the rims and lubed the chain no charge. Attention to detail was top notch, and the prices. The prices were fair and reasonable but honestly for this level of service you'd be willing to pay more because this is quality all the way around. Clear communication from start to finish.

Jason is without a doubt the best and a great person to deal with. I have been taking my vehicles…read moreto him for over 8 years now and there is no one I trust more. If you are searching for the best search no more because you found him.

I brought my Dodge Challenger in to Short Circuits Automotive to have a new LCD screen installed to…read moreaddress the delamination problem common to Dodge and other Stellantis Company vehicle touchscreens, and I could not be more pleased with the prompt and professional service. Jason is terrific; really nice and he knows exactly what he is doing. The job was done in record time and for a fair price, and at last I can drive my car without "ghost touches" making unwanted phone calls, changing radio stations, and wreaking all other kinds of havoc. I highly recommend Jason and his quality shop for any type of electrical system work.