Order a BBQ tray with fries and cheese bites. I get home open my tray and my side of cheese bites…read moreis 3 bites.

The food is good! No place to eat inside it would be awesome if they had a pic Nic table because I…read morewalk my dog down here to grab a bite and it would be great to eat there. Service is good, price is amazing the shakes are really good. This is like the east coast solution to "in and out" burger in California. We like it!

Shakes too thick. However excellent flavor. Great hours. I…read moreguess l am adding this to get 85 character

Every time I come here I always order Cajun fries and they NEVER put the seasoning on them, I…read morealways have to go back in and get the seasoning. The workers act like it is the biggest deal in the entire world. Tonight I got a reg burger tray and asked for everything on it.. (it said everything on the ticket) and they only put lettuce and one pickle. Never coming back to this one !

I enjoyed this location. While in town for a basketball tournament we needed Fast Fuel and we love…read moreCookout! The Out West & Cheddar Style Double burgers were delicious. Charbroiled and just like we Iike them. My cheese bites and Cheesecake were also delicious. Excellent customer service. We had it again for lunch today and the grilled chicken breast club style was delicious! Hush puppies excellent ! Would absolutely visit again when in Hickory.

FIVE cheese bites as a SIDE??? Absolutely pathetic and ridiculous. Will not be back at this locationread more

Cook Out, please do better--especially when it comes to the double fries option. I'm seriously…read morereconsidering eating here anymore because the portion size doesn't reflect what you're actually paying for. When I order double fries as both of my tray sides, I expect a noticeably larger amount than a single order, but that's just not happening. During my recent visit, I ordered two trays: * Hamburger tray with bacon and ketchup (no cheese), double fries * One tray with a Coke, the other with a Sprite The food was fine--nothing wrong taste-wise--but with prices going up, the portions should match, or at least feel fair. It's also time for Cook Out to consider adding a rewards system for loyal customers. With rising costs, some kind of loyalty incentive would go a long way.

Glad to have stumbled upon this place in the middle of the night. If there are milkshakes involved,…read morecount me in! You walk up and order in a window and I'll call your number when it's ready. Food was plenty of fall and the person who took our order was very sweet and told us about the area. I highly recommend if you need something quick that's not necessarily your commercial fast food places.

We stopped here during a roadtrip out to TN. The drive thru was busy so we decided to go in. The…read moredoors were locked and another customer was next to us also waiting. After about a minute or two, an employee came to unlock the door and apologized, that they were running behind that morning. We used the restrooms before ordering, allowing the other customer to order first. The bathrooms were definitely not cleaned over night. Considering we were the first ones to use the restrooms of the day, that's not a good look. When we came out, the customer was still waiting at the counter. From the time we were waiting for the door to be unlocked to getting our food, we had waited well over 30 minutes and the drive thru had been completely cleared out. I was tempted to just go into the drive thru instead. Service was SLOW inside. The food was hot and good and when we were helped, they were friendly. But man, the wait time really set us back during our roadtrip. Hopefully, we don't come across this Cookout location again.

Well cookout...is something. My friends from the South really said it was good but when U finally…read morewent on a road trip for twelve hours to try it, it was just ok . Burger was a little unfavorful, fries had some weird over used oil, and the shake was eh. Cool to try mane I just don't get why people like this so much...

So I just left cookout. It would have been my first time experiencing the establishment. There was…read morenoone at the register but there was a lady changing the garbage. She looks at me and says she will be with me. No problem. Mind you, I knew she had to throw the garbage out and then wash her hands. I am glad to say, she did wash her hands but then she went to the drive through window. First experience was horrible. I walked out. 4.11.26 @ 12:43pm

Even though they were closed, Trent the cashier was nice enough to still take my order and prepare…read morefood for my kids and me. He could have easily turned us away, but instead he showed kindness and went the extra mile. Our food came out fresh and hot -- exactly what we needed. I keep coming back to this Cook Out because the service is consistently exceptional. Thank you to the whole team for always making it a great experience!

Love Love the Cookout. Great prices for good food. The 40 plus milkshakes too…read moreWe never got bad food there and the staff are always friendly

This place is the worst. I understand that prices are going up, but the quality of the food is…read moregoing down significantly. I feel like every time I come here. The quality of the food gets worse and I'm not joking. The service is not great on top of that. Today I ordered a big double tray with double fries and my fries were cold, but the place wasn't even busy. I was quite literally the only person inside and when I left the drive-through had two cars. Last time I came here before this, I ordered Cajun chicken tray and the piece of chicken was basically a chicken strip on a sandwich, which is absolutely insane to me that the chicken is as big as two of my fingers. This is pathetic. Never going to cookout again.

This is my favorite Cook Out to go to in the surrounding area--definitely way better than the…read moreMooresville location. The food is always fresh and hits the spot. If you want double fries, it's better to go during the day since they seem more consistent then. Always a solid choice!

Burger was very small and dry -- not juicy to the taste…read more Wendy's is hot and juicy and just down the street. McDonald's quarter pounder is also down the street. Hardee's is just across the road. The current quality of food at Cook Out is not competitive and the restaurant will not be in business much longer.

The right drive thru line at this Cook Out is always fast. If you want fast service go in that…read moreline. I don't know why the other line takes so long. Order: usually double burger with lettuce, tomatoes and pickles. I love that they let you customize your burger with fresh toppings. I've never had a wilted lettuce or tomato. Pretty good fast food burger.

I would like to report a poor experience at your Cook Out location. A short Hispanic male employee…read morewearing a blue apron, who was working near the second window by the carry-out area, was rude and dismissive when I requested an itemized receipt showing the price of each item purchased. We also had issues with our order. The first time we ordered, it appeared he did not hear us correctly, and we had to repeat our order. We were given a large fry instead of the regular fry we ordered, and the only receipt we received was for the spicy wrap. When I asked for an itemized receipt for the entire order, he repeatedly pointed to the total receipt taped to the bag and ignored my request. I believe customers should be treated respectfully and receive proper assistance when concerns are raised.

The onion rings are to die for. Absolutely amazing…read more Chicken wrap was off the chain. And the atmosphere is top notch.

Some great concepts for food (fried green tomato/pimento on a burger), but the execution has failed…read moreme 5/6 times. Constantly burning fried foods, not communicating lack of ingredients, etc.