On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

My experience at Staples in Solana Beach was pleasant. There wasn't immediate service as I think…read morethey were understaffed, however someone did come to assist at the Passport Center and was very attentive and helpful. They made sure I knew how to look at the camera, took several photos and made sure I like what I got. Thank you!

This is a must place prior decide to invest paying full retail price…read more The staff here is very helpful, & they treat you like a family, they also very aware with the products they sell, & they are very informative. The representative Nick is very helpful and gave us a very polite & great overall exp. Will definently recommend this place. thank you!

I found this place on mine when I was looking to redo our offices at work. Chris was an amazing…read moresales rep. they have a large selection from you and used furniture, including desk, hutches, filing cabinet, artwork, couches, and nice chairs. I got such an excellent deal as I bought to Office furniture, including desk in hutches, which was such a great deal that I went back in about another one. I recommend anybody to go here.

I placed an order online and it was not ready at the time I needed. I placed it online checking…read morethat it would be ready in time. I went to pick it up and they said oh someone should have called and left a voicemail. I didn't receive a voicemail, even if I had that wasn't the point, I needed them. I clearly didn't receive one if not I wouldn't have wasted my time driving there. She didn't apologize or offer much in terms of what could be done. It was a good price, quality and value. I might try them again on non-rush stuff but don't trust their online stated timelines. They take forever to help too, I left made a whole store round as did another lady and they still weren't ready to help us

Long overdue review. Came here because the Staples near me didn't have these SD cards. Was heading…read moreout for a trip and no time to wait for them to be shipped, so off to Escondido. Helpful staff, able to locate what I needed. Love a clearance price. Was on and out quickly.

I had a really good experience here! Diego was the employee who assisted us and he was super…read morefriendly and not pushy. I didn't get the "sales-pitch" from him, which is the reason why we decided to buy most of our office furniture through them. Service was prompt, delivery was scheduled a few days out and we had no issues with quality. Highly recommend as they have a lot of items and variety.

Found a nice used desk here and had it delivered to my new office. Good prices and smooth delivery…read morewith no damages. 4 stars because they charged me extra for delivery to my office on the second floor with no elevator and had to wait 2 weeks to get it delivered.

David is right on the money, my office uses this company for all our business supplies they have a…read moreshowroom where you can browse their products or they can deliver to your home or office. The staff is friendly and knowledgeable about their products and always takes care of our needs without a hassle.

From the owner: Office Supply Company specializes in providing local businesses with office supplies and office…read morefurniture. -Over 30,000 items available for next day delivery or pickup -Competitive pricing - backed by a price match guarantee -Biggest office furniture showroom in Imperial Valley

I had purchased alot of items that I could not carry all at once…read more The cashier was adamant that I could not use thier shopping carts to haul out the Items to my vehicle. But luckily Olga (staff member) saw me in the situation I was in and she offer to use a dolly to take the items that I could not carry and helped me to my vehicle Thank you Olga!!!!!! You were a big help

MARLO @Office Depot at the National City location was so very appreciated with his OUTSTANDING…read moreCustomer Service. His expert service and advice was very helpful and friendly. I highly recommend doing all your business administrative needs with this young man. I had some court documents that needed copies and scanning. These are official certified (raised stamp and wet signature) documents. It was important for me to ensure the best reproduction quality for my permanent records. I truly believe Office Depot should promote this guy to Manage that section. Thank you, Marlo. BRAVO JOB WELL DONE My RATING is MARLO @Office Depot at the National City location was so very appreciated with his OUTSTANDING Customer Service. His expert service and advice was very helpful and friendly. I highly recommend doing all your business administrative needs with this young man. I had some court documents that needed copies and scanning. These are official certified (raised stamp and wet signature) documents. It was important for me to ensure the best reproduction quality for my permanent records. I truly believe Office Depot should promote this guy to Manage that section. Thank you, Marlo. BRAVO JOB WELL DONE My RATING is