https://www.facebook.com/share/p/18qtCYFdeE/ Based on…read morereviews, the arcade on Okeechobee and Haverhill might not exactly be the thrill ride customers are hoping for. Machines malfunctioning and refund drama have led to some unhappy customers "ME BEING ON OF THEM" & walking away lighter in the wallet. The staff's attitude has been described as 'could try harder', suggesting the business could use a crash course in customer service - or a miracle.

this arcade is ridiculous. The people in there do not speak English. They leave you waiting for…read moreyour money. They also do not pay out. What do you think they do the individuals over there do not make right it's a scam over there. You better watch out.

Amazing arcade, friendly stuff and beautiful atmosphere. Awesome new machines and delicious hot…read morechocolate ! My fav place to come and play.

Machine said I had $9. Tried to cash out, attendant closed out machine, said there's no money. Got…read moreripped off. Not happy! Definitely won't be back!

From the owner: Adult Arcade Located in Pepper Tree Plazaread more

Came here during the week for our kids birthday, such a pleasure vs on the weekends when the place…read moreis packed. Tables and area was clean. We had the place to ourselves with maybe 5 other families sprinkled around. It's a fantastic idea, to put tables and food and drinks near the kids playing. You can keep an eye on them but also enjoy yourself. Buy a card and it is unlimited swipes for a certain amt of time. Go have fun and burn that kid-energy off. Win-win. Tip: Use the card/points on the card and do the picture machines!! That way you get to take home memories too. Large Cheese pizza - delicious Large Veggie pizza - ok Hot Honey BBQ Wings - ok French Fries - good Meatballs - ok LG Premium Beer - pretty large Card Time - key to the fun

I hosted my son's 5th birthday party at Chuck E. Cheese on Okeechobee Blvd in West Palm Beach, and…read moreit was a great experience! With Florida's weather, it was indoor and air conditioned so, yes to that! The kids had an amazing time--30 of them in total. Several parents thanked me for the venue, saying they'd consider it for their own kids' parties. The facility was recently updated, with new games and a jumping area for the little ones, which I loved. The height restriction kept it safe, but I was surprised that access to the jumping area wasn't included in our birthday package, especially since they were out of some items. It costs an additional $8 per child, and I think an attendant should monitor the entrance to keep non-paying kids out if the company goes that route. I appreciated being able to book the "Ultimate FUN" package online with a $50 deposit. The package included 2 hours unlimited gameplay, pizza (for both kids + adults in attendance), collectible cup to hold their unlimited soft drinks, and a birthday show & a dedicated host. I brought my own cake and cupcakes. It was nice having the help of our dedicated host share the cake evenly between everyone. However, Chuck E. didn't appear until 30 minutes before the party ended, which was disappointing. The kids enjoyed the show. We also didn't receive any party hats (which was advertised in the birthday packaged but the kids didn't care for those anyway) and the goodie bags were unavailable due to a shortage, but the staff provided Dippin' Dots and cotton candy as substitutes, which was nice. I did bring my own goodies bags. My son also got to go in the ticket blaster which was fun for him. One frustrating moment was when I was told we could arrive an hour early to set up, but on the day of the party, we were only allowed in 15 minutes prior. With so many kids, that felt inconsiderate. Despite these hiccups, the kids had a blast, and I'm grateful for the memories we created. Highly recommended for kids birthday parties.