Where do I begin, the word disappointed seems too kind. I'll start with the good. The ability to get up close to the animals was great. The kids loved the petting zoo. Unfortunately that's as positive as I can be. The park enclosures are small and the animals look sedated. We paid for some kangaroo food however not a single kangaroo was interested. The "rest area" for the animals was surrounded by tourists so no wonder the animals were exhausted, being prodded and poked all day with no escape. The park was overrun by Asian tourists who have no ability to be polite, my 3 year old son was regularly pushed aside to allow them to take a selfie of them tugging on a kangaroo ear. Where were the staff keeping an eye on the welfare of the animals, almost nonexistent. Overall the park was poorly managed and unsupervised. I got the impression it was aiming to cram as many Asian tourists into the park as possible with little regard for the welfare of the animals or the general enjoyment of other visitors. I'm just glad I didn't pay to enter due to my pass. read more

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I feel bad leaving a review like this but this place was a disgrace. If you want to see kangaroos and feed them go to an animal sanctuary. This place is part of the theme parks which I didn't know or I would never have gone. It was a small tiny area and the kangaroos seemed drugged. They wouldn't eat and we're all laying down in dirt. The area was SO small as an animal lover I just felt so sad looking at them and left the park feeling depressed. The show was cute but boat loads of people from tour buses blocked our view so we couldn't even see and had to leave also the whole show was translated which made it twice as long with no benefit to me. They should have had two different shows in each language. read more

Oh dear Jesus, could this possibly have been any worse? I think not !!! The staff are wonderful, and the restaurant is great, but the rest is completely sub par. If you're a Japanese tourist, I suppose its worth a few hours. If you're an Aussie, looking for some fun with the kids, you'd be better off just about anywhere else. Completely unacceptable given the price. Pathetic really. Do yourself a favour and give this a GREAT BIG MISS !!! read more