This business is closed. We didn't call before and travelled 30 minutes out of the way to go here…read moreonly for it to not be open once we arrived. A quick phone call confirmed our worst fears. Closed for good.

This store is a great place to go and get all of your barbecuing and grilling needs. The owner is…read moreincredibly knowledgeable and very friendly.

Tony knows his stuff, is very fair, and the person you want to deal with…read more 100%. Satisfied !

Highly impressed with Tony and his company. We were putting…read morein a pool and decided last minute to add an outdoor kitchen into the plan. Problem was that the construction guys needed the grill on site that same day for measurement purposes. After searching online for local companies that sell high quality grills, I came across Kettle and Grates. Spent 30 minutes reviewing the K&G website and then called Tony for advice. We decided on a grill, Tony took my credit card information over the phone, and he delivered the grill a couple of hours later... just in time for the crew. Just fantastic service. And if that wasn't enough, when we discovered a small manufacturing defect upon installation, Tony came out the next business day to replace the part... no questions asked. Refreshing to see a business care that much about the customer experience.

I purchased a small wood cutting board from Atlanta Grill Company several months ago. Nothing fancy…read moreor expensive. I am an experienced home cook and know how to properly care for wood products, but despite appropriate care the board began separating at the glued seams. I brought it back to the store expecting some level of support or a replacement discussion. Instead, I was told the store only guarantees products for 30 days and that I should contact the manufacturer myself. No assistance was offered beyond that, and they did not offer to help identify or write down the manufacturer information. For a store that positions itself as upscale and specialty focused, this was a missed opportunity. Standing behind the products you sell and helping customers navigate quality issues is part of the value proposition. While still in the store, I found several cutting boards I liked. Rather than purchasing them there, I ordered the same boards on Amazon instead. That decision was driven entirely by the lack of customer support. I will not be returning.

I heard about an annual event they host here called the Fire Show and decided to attend. The event…read morewas from 9:00 am to 4:00 pm on June 7th. I arrived around 11 and it was packed. So much so, that I had to park at a neighboring business. The event was free. There were grilling demonstrations and samples of items from various vendors including seasonings and sauces. The store itself was huge and had everything that a cook needs. Various brands they carry included Ruffoni, ZWillling, Yeti, Heston, Le Creuset etc. they had rows and rows of spices, seasoning and sauces. There were many grills to choose from as well. I had a great time at the event and I look forward to returning and purchasing items to add to my cookware collection.

Great finds on quality GRILLS ((Traeger, Masterbuilt, Dyno Glo, next Grill, Blackstone) TOOLS…read more(Husky, Milwakee, DeWalt, Ryobi) , PATIO SETS (Stylewell, Hampton Bay) , SEASONAL ITEMS (Christmas) and much more!

Our neighbor community used Bar B Clean to clean our build in grill and did a fantastic job…read more Definitely extended the life of our BBQ.

From the owner: At Bar-B-Clean, our mission is to promote a healthy, family-oriented lifestyle to our clients while…read morepioneering and leading the barbecue cleaning industry. Bar-B-Clean has developed a unique steam cleaning system that ensures the best results possible for our customers. Bar-B-Clean’s promise is that all of the grease and food particles will be removed and your barbecue will be left “completely clean to the touch” inside and out.

I attempted to purchase a pizza oven at an advertised price for Black Friday On Thursday night…read more When I went to complete the purchase, the price was dramatically higher than what they advertised. I sent them an email immediately. I did not hear back from anyone so I started a chat the next day and was on hold with one of their representatives for approximately 40 minutes while he worked on my request. Eventually, he came back and said they would not honor the lower advertised price because I did not buy it when it was advertised. Despite being black Friday, they clearly did not want to sell the product at the price they advertised. Looks like a classic BAIT AND SWITCH. He then tried to sell me on other products. I would never deal with these people again. if this is how they treat you before you even buy the product, imagine if you have any difficulty with their products. Good luck!

From the owner: The BBQGuys Atlanta Design Center is a 6000 square foot state-of-the-art showroom just outside the…read morecity, featuring beautiful and innovative grill islands spotlighting the industry’s very best grill and outdoor lifestyle brands.

Yes, a great selection of high quality products first drew me to Urban Hardware, but it is the…read moreexceptional staff that keeps me coming back. I had an unusual failure of a newly purchased part to a patio heater that Ron, Kimberly, and Lee teamed up to work with the manufacturer to get resolved on my behalf. Their courtesy, and overall we'll do whatever it takes attitude was comforting. And it wasn't just one person - every single person on that staff like Sam and even the gentleman in shipping that helped retrieve a part was exceptional. It's service like this that will make my wife and me life-long customers.

First time at this store I was impressed with their wide selection of products. I was able to find…read moredifferent type of Azaleas. To make it even better, some of there were 40% off.

Worst communication and customer service. Over the phone…read moreJohn accepted to by my washer and dryer also stated their is a 25 dollar pick up fee. Once they arrive he quoted me 25 dollars total. He didn't pay me for selling my appliances to him. I was very disappointed. He stated he still need gas money which is not apart of the sell. So basically I gave him a washer and dryer he going to make a profit on. He also kept walking away while talking to us. AND then told us once he arrived he only accepted cash. Which we did not have on us and then complain abouy us need to go to the bank. Eventually we paid the man cash app. But over all that was bad business. He should of accepted to just take them and not charge.

Oh Lord! Don't go here if you a) don't like dogs or b) don't enjoy wreaking of smoke! I walked in…read moreand before any humans came out to greet me, three dogs rushed out and the biggest one jumped up on me. I happen to like dogs, so I was OK with it, but I was almost gagging from the heavy smell of smoke. The entire store wreaked of cigarette smoke- it smelled like a bar from my college days and thee was literally a haze through which I saw someone approaching from the back of the store. I was only in the store less than 5 minutes and I had to hang my jacket outside when I got home! Didn't bother to shop for an appliance because the smoke was unbearable. I find it hard to believe in this day and age that a proprietor would allow his/her business to wreak of smoke - it was gross!