Massive elegant showroom at the Fort Lauderdale location. I was greeted immediately upon entry by a sales rep who explained a few of the bbq grill setups in my price range. The inventory price range is from $8k - $100k. This is not a discount company and the grills are quality products. The bars and counters attached to the bbq seem simple but have nice added features like the refrigerators, garbage pails, wine carts, umbrellas and tiki huts. Free local delivery and set up included in the price. read more

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I've owned my Island grill about 6 years and it's the showpiece of my yard. Great quality and lasts! Today I went in to purchase replacement/upgraded grates and Raphael answered all of my questions and was friendly and knowledgeable. Highly recommend, added bonus it's a fun store to hang out in! read more

Paradise Grills - Grilling Equipment Near Me - Fort Lauderdale, Florida

In fairness, we love the tiki hut/outdoor kitchen and is a showpiece in our yard. About 6 months after our Tahiti unit was delivered in April of 2023, the entire top blew off during a storm, not a hurricane, and the TV was destroyed by rain. Paradise sent out a team to reinstall the roof for $250. It was discovered that the top was attached by very small zip ties like you would use on computer cables and the center top piece was completely missing. I went to Lowe's and bought 75lb test outdoor cables for the team to use this time around. Paradise would not pay for a new TV even though their original assembly team was at fault, or subpar materials were used. About a month ago, the ice maker started to have problems, mainly the water reservoir wouldn't fill. I called the Paradise customer support number was told that if the unit is older than the one year warranty, Paradise recommends purchasing a new one for about $4,500, keeping in mind that the kitchen is designed and built to fit ONLY the Paradise Grills ice maker. We called a local showroom and asked who they would recommend to service the ice maker and they too said it is recommended to buy a new one. After doing some online research and $40 worth of parts on Amazon, I very easily replaced the water valve and reservoir float and now the unit works perfectly. Paradise Grills uses deceitful sales tactics and their customer service is virtually non existent, so go in knowing this. read more

From the quality craftsmanship to the professional installation team, this was a great experience. Communication improved after management reached out, and the issue was resolved quickly. American-made and absolutely worth the investment. read more

Paradise Grills - Charcoal grill - Grilling Equipment Near Me - Fort Lauderdale, Florida

I am very happy to have been recommended to visit Paradise Grills in Pompano Beach, where I met Victor Beauses, who kindly and enthusiastically showed me all the different BBQ set models in the store.   I was very excited to explore all the features that came with it, and Victor was kind enough to offer to visit my place to help me find the right set, and drove me to the other store in Fort Lauderdale, located at 825 E Sunrise Blvd, all on the same day.  What a show room! Very impressive, which helped me make up my mind about the right one. Surprisingly, it is ready to be delivered in just a week, in time for the holidays! read more

Great experience with Paradise Grills! Excellent quality, beautiful design, and very helpful staff. My outdoor kitchen looks amazing -- highly recommend! read more

We had a great experience working with Brandon. My wife and I came in late on a Saturday and Brandon seemed genuinely excited to see us. He showed us every option in the store. He gave us the run down on top quality and value to help us find our exact needs. We ended up leaving super pumped about our purchase and feeling like we received phenomenal value! We could not have asked for a better experience. read more

Me and my husband went to the store in Fort Lauderdale and met Michael and gary. We just got married and our families present is an Outdoor Kitchen for the house we just purchased, we got a nice tour from the guys and are super excited to get it. We liked the Maui 10 and we have to get the right measurements. The fact that we don't need permits is great. And we like to support American products. Michael is extremely savvy of their products. And he offered us a great promotion that we could not resist. They are both invited to our first BBQ party. read more

Very good job helping us pick out best setup for us. Delivered to out townhouse and coordinated with crane company to get on 4th floor rooftop. It looks great and perfect for entertaining. read more

Paradise Grills - Grilling Equipment Near Me - Fort Lauderdale, Florida

Service was great, selection is minimal and value is poor. Overall, I would never purchase a unit from this company. Internally, the parts, rust, and it bleeds on the outside of the barbecue while dripping down on your patio deck. They told me that this was normal and that it was my responsibility to maintain, but how can I maintain metal parts, rusting internally, bleeding out rust onto the exterior of the barbecue box and patio floor. Stay away from this company. read more

The staff was welcoming and respectful. The showroom was amazing, clean, inviting with all the options for an outdoor kitchen you could dream of. I would recommend it to anyone. read more

Very difficult to deal with. They made the process of completing a deal difficult and according to another friend their after product service was awful. read more

Great on the sale (sexy product and showroom) but horrible on service. Our grill does not work and they refuse to come out to repair it without paying a 250 service fee. In two months of ownership, we have been able to turn on the grill once. Otherwise it will not start. At over $8k this is absolutely unacceptable and an epic fail of a product. Run away. read more

Awesome showroom lots of very cool outdoor and patio equipment. Sales team helped me find the right size kitchen for my patio excellent staff read more

Beautiful showroom, great guest service and excellent environment. Michael was amazing with his service

Absolutely love my Abaco tiki hut from Paradise Grills Fort Lauderdale! The craftsmanship is top-notch, looks amazing in our backyard, and instantly created the island vibe we wanted. The team was friendly, knowledgeable, and made the whole process easy from start to finish. Highly recommend Paradise Grills if you're looking for quality outdoor upgrades that truly stand out. read more

DON'T PURCHASE! See reviews and photos! Not even CLOSE to Paradise $30k!!!!!! Read all the reviews in different places. What you'll see CONSISTENTLY is that their commissioned sales people LIE LIE LIE LIE and there is NOTHING that your "warranty" will cover. NOTHING! Within the first two months, only one speaker worked. Within 4 more months, only one red strand of lights that remains on 24/7. Then the rust. Every single piece of their "marine grade" tin. You've got cabinet doors that do to nowhere. They're simply cutouts in the cheap resin body of the bar and that's it. They are incomplete. The grill lid fell off. And then bit by bit the bar started to crumble and continued to do so. Oh, and lest you think for a second that all this wasn't brought to their attention, think again. Doesn't matter. They won't do anything. This product is GARBAGE and honestly it really is a shame that they can't be stopped somehow. Class action law suit anyone? I'm 100% open. read more

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I went to the Pompano store and met with Mayra, nice lady and very patient with me. Love the products, for sure going back with my husband.

I love my new outdoor kitchen! Michael was very friendly and helpful in finding the right one. It fits so perfectly, we use it every other night. If you are in the market for a new outdoor kitchen, ask for Michael!! We got ours on sale, and ended up saving a lot of money. read more

Paradise Grills - Grilling Equipment Near Me - Fort Lauderdale, Florida

Michael Sant'Anna the Manager at the Ft. Lauderdale Branch went beyond and above all expectations today to provide the best customer service I've ever experienced. Not only did I get a good deal as a Platinum Member on some accessories needed for an event tonight, but Michael personally delivered the goods to my fornt door and installed it for me!! Thank you Michael, you are a true example of exceptional excellence. Paradise Grills is fortunate to have you as their Manager in Ft. Lauderdale. read more

I had a great experience with my salesperson Michael he was very helpful in selecting the right grill and options. Went back a couple months later and bought bar chairs. The whole process delivery and setup was on time and professional. read more

Paradise Grills - Looking good! - Grilling Equipment Near Me - Fort Lauderdale, Florida

I worked for this company for over three months... The manager Kristo is a horrible person... Unattainable goals.. Makes you work for hours at a time for free... Makes you go to another store for no reason, Looks down on older people that works for the company. Total scam and they will never help you if you have a problem with your purchase. Is horribly run company, Don't buy from them.. read more

I went by paradise grills today and purchased a really nice bar and kitchen area, Miguel & Joe helped today! the guys were really helpful, and answered all my questions, definitely will be telling my friends about them read more

This was a dream come true they definitely heard the complains and improved their products dramatically! Top of the line commercial grills with VERSATILITY I was able to connect with my family and friends. This outdoor kitchen all pre-wired plug and play, top of the line fridge and storage units. This was an experience, the staff was very welcoming and a pleasure to deal with. Great value for the price and saved a lot vs. going with a contractor. read more

Not impressed with sales info on site. No details, couldn't guarantee or solidify anything. No follow up with us to respond with our questions read more

what a great store! so many gorgeous grill options. we worked with Michael & he was top notch. he was so knowledgeable & so helpful throughout the entire process. he was available for any follow up. we received the grill and love it. it looks gorgeous on our patio. read more

I have had my grill for 4 year now and I love it. Heats up quick and there are so many accessories that can change the cooking style of the grill in minutes. read more

I bought a $10,000 grill and the gfi was broken. It started but would trip after 40 mins. I stopped by the store twice (unless Riley is there, you get 0 help). Called three times and when I finally got to Riley, he said he'd research and get back to me. Never responded. I asked for his supervisor, he got me in touch with Crespo. He sent a new GFI but it was $200 to replace. 1/50 of the cost of the grill that was broken. I replaced the gfi with a different company and now it works great. I spent $250 to get it replaced. That's shitty customer service. Riley Best and Crespo, learn from your mistakes. I feel overlooked and ignored. Great Grills, terrible service. Not LIT. read more

We have been wanting to add an outdoor kitchen to our home. We stopped in and saw Joe who had some amazing ideas for us. There are some really quality products here. We really enjoyed working with him. If you need an outdoor kitchen ask for Joe. I know he will take good care of you. Thanks again Joe! read more

STAY AWAY!!!!!! Complete liars!! Claim you don't need permits! County fines us!! Refuse to answer any calls!! Almost a year no double burner!! Spent 44k none of my power on tvs fridge nothing working. They refuse to fix under warranty. We have not even used this unit one time!! Min wage mouthy Destiny in customer services refused to get managers involved then hung up on my husband. Stay away!! This company is the biggest joke!! The feds need to look into their stealing peoples money and providing complete JUNK THAT DOESN'T WORK!! This is unbelievable!!!! read more

Horrible didn't say hello or goodbye. I did however say goodbye and so did my wallet ;)

Customer service excellent through the order and delivery process. 8 months down the road my "warrantied" counter top lost a chunk of material and I'm out of luck. $25k product and you can't help me. That's unheard of. read more

Staff wore masks. But when we walked in the door, I felt the salesperson was a little close to be indoors. I took a step back and raise my palm as if to say "let's keep our distance." That didn't go over well. He seemed to get (almost) hostile. I felt like saying "Listen, dude, I'm over 60 and I don't go out often. Especially to indoor places and I'm uncomfortable that you are standing a few feet from me." But should I really need to take his dirty look and aggressiveness when he started saying " If this far enough?! Is that Okay?! Huh?!" NEVER will I step foot into this place again. Go F yourself. And don't try to bully my husband and I because you can see we're gay and you think you can pull your PROUD BOY bullsh*t on us. read more

I was a little bit skeptic about this place for the low rating but I had to admit the this place is not only unique (you can have a luxury outdoor kitchen with no permits required, delivered and completely done on the same day) but the environment an attention are second to none! After talking to Alejandro (Highly recommended) he showed me their reviews in Google Maps and it made sense, an overwhelming amount of them sharing their positive experiences. Thank you again Alejandro for all your time, I'll bring my wife Saturday to figure our best option. read more

Paradise Grills - Grilling Equipment Near Me - Fort Lauderdale, Florida

We purchased our grill system a year and a week ago from the Fort Lauderdale store for $13k. The salesmen were great and handing out beers, but as soon as the ink dried on the contract, the fun stops there. Our 3-month delivery date kept getting pushed back and we finally got our grill in mid-February. The installers didn't know what they were doing, left a bunch of parts not installed with no explanation, and didn't provide the umbrella holder for the umbrella that was part of the purchase. They told me "go buy some PVC and make your own". It took forever to get that resolved, a dozen phone calls and complete run-around from the store manager up through corporate. As soon as that was resolved, the countertop literally started falling apart. It isn't a solid piece of material, each side and angle is caulked on and this caulk failed causing a side of the counter to fall off and shatter. Once again, the complete run-around starts with nothing but lies, failed promises, NO FOLLOW UP, and no responses to emails. Whenever I call from my regular number, I immediately get put on hold then hung up on after 10-20 minutes on hold. I have to call from a series of different phone numbers for the customer service to actually pick up my call. The "service manager", Jennifer, refuses to speak to me and won't answer emails. When the counter replacement was actually made, the delivery date was July 2nd. They NO-SHOWED. Somehow, they then lost this counter and said a new one would be made, but the next time they could make the delivery was mid-August. When that day came and no delivery, I called and they said the counter was never even made. The next delivery date would be Sept. 9th. When I called that day to find out where they were, they said the truck broke down and had to reschedule for Sept. 16th. Today, after never receiving any delivery window, I called and was told they didn't have a truck, so no deliveries were being made today and they would need to deliver it on Sept. 24th. Not only is this whole sequence of events beyond laughable and their dishonesty is amazing, but each time I had to deal with them, when they would actually take my call, would take no less than 20-30 minutes with the majority of that time being placed on repeated holds. If you're considering a grill- RUN OUT THAT DOOR AND NEVER LOOK BACK (no matter how many Coronas they try plying you with). This company is the biggest sham, do not stand behind their product, which is low quality, and has the worst customer service I've ever dealt with. P.S. I renig the 5-star review they pressured me into doing while drinking beers at the initial purchase. read more

WOW! I was absolutely blown away by this showroom. From the variety of grills to the cleanliness of the show room i was in awe! The sales reps were very welcoming and knowledgeable, Alejandro had no problem answering my questions. I will definitely recommend this location if yourre looking to purchase your dream grill! read more